Jira Administrator

Job Title: Jira Administrator

Location: Chennai

Experience: 5 to 7 Years

Job Type: Full-Time

Budget Max 12 LPA

About Us:

We are a global digital transformation partner, helping businesses thrive since

2006. We combine deep industry expertise with cutting-edge technologies like the Internet

of Things (IoT), Product Lifecycle Management (PLM), and cybersecurity to deliver

innovative solutions that streamline operations, improve eƯiciency, and enhance customer

experience. Our commitment to social and environmental responsibility ensures our

solutions are sustainable for the future. We are at the forefront of artificial intelligence and

data science, leveraging these technologies to create a better tomorrow.

Responsibilities:

Administer and configure JIRA Data Center and Cloud instances, managing project setup,

workflows, permissions, and user access.

Design and optimize JIRA workflows, customizing issue types, screens, and fields to

enhance system usability.

Automate tasks using Script Runner Groovy and JIRA Automation Rules to streamline

operations.

Customize RTM Test Management for eƯicient test case management, execution tracking,

and reporting.

Manage integrations with Confluence, Bitbucket, and other tools to enable seamless

collaboration.

Develop custom reports and dashboards for improved project tracking and data

visualization.

Collaborate with cross-functional teams to define requirements, ensure alignment, and

implement eƯective solutions.

Enhance troubleshooting and problem-solving skills by identifying and resolving JIRA-

related issues eƯiciently.

Technical Skills:

Masters/bachelor’s degree required in Computer Science/Engineering, Software

Engineering or Equivalent discipline.

5-7 years’ experience in supporting JIRA Administration

Ability to communicate, written and verbal, with technical and non-technical cross-

functional teams.

Understanding of Web Technologies (Cloud/Amazon Web Services, Jira, HTML, CSS,

JavaScript, PHP, Java)

Configuring & managing development & testing sandboxes

Must have skills:

Has demonstrated a strong ability to manage large distributed systems in Production on

cloud.

Brings a solid understanding of how infrastructure software components work.

Has experience working in globally distributed teams.

Has demonstrated ability to automate tasks using high level language.

Enjoy a challenging environment, working with an incredibly talented team and shifting

priorities.

Learn quickly, must know when to listen, and when to take charge.