Job Summary We are looking for Software Operations support Engineer to help support new and existing customer deployments on both physical hardware and cloud. For this position we are looking for an engineer who has experience in working with databases, web servers, virtual machines and general operations. This is a general-purpose role that interacts with both technical and functional areas with the main goal of ensuring systems are operating optimally and issues are managed within our support guidelines. We are constantly evaluating new technologies and this position offers lots of opportunity in expanding your technical skills. Role & responsibilities First line of support to answer customer inquiries and issues Ensure our applications are running smoothly for multiple jurisdictions and sites Ensure data transfer processes are running as expected Troubleshoot customer reported issues, data issues and application issues and manage them within stated support guidelines. Interact with internal and external teams on a regular basis Proactively design and implement best practices for systems support and performance Position will have tasks to perform outside of business hours on nights and weekends Provide lottery software application operation and support for customers Track and ensure the continuity of issue resolution and other tasks Handle, register, follow up and resolve incoming service request and incidents Monitor lottery system components and events Constant communication and support to other involved resolver units and partners Participate in calls in case of outage Create reports Preferred candidate profile BE in Computer Science or related streams (or acceptable equivalent) and proven track record with 3 to 8 years of experience Database management experience, including backup and restore methodologies (MSSQL/Oracle/MySQL) Ability to manage a production platform Can work solo or in small teams with minimal guidance Windows server and Active Directory experience Has a flexible and dynamic skill set and can work on various facets of a project Basic release management Experience of operation and support of complex IT applications and systems Basic knowledge of Linux and Windows systems Previous experience in working according to ITIL based processes and functions

Role & responsibilities Key Responsibilities: Develop, test, and maintain high-quality mobile applications using Flutter (advanced level) and Dart . Build robust native applications using Flutter and Dart . Collaborate with cross-functional teams to define, design, and ship new features. Write clean, maintainable, and efficient code following best practices. Implement unit testing to ensure application reliability and performance. Apply design patterns to enhance code efficiency and scalability. Manage version control effectively using Git. Required Skills & Qualifications: Strong expertise in Flutter & Dart for cross-platform app development. Proficiency in native development with Kotlin or Swift (Anyone is Good to have) In-depth knowledge of Git for version control and collaborative development. Solid understanding of software design patterns and architecture. Experience with unit testing frameworks and methodologies. Proven ability to write clean, scalable, and efficient code. Strong problem-solving skills and attention to detail.

Experience Level: 4+ Years Role Overview: We are seeking an experienced Jira Expert to manage, optimize, and enhance our Jira environment to support seamless project management and collaboration across teams. The ideal candidate will have deep expertise in Jira administration, workflow customization, and integrations with other tools, as well as a proactive approach to troubleshooting and ensuring best practices in Agile methodologies. Key Responsibilities: 1. Jira Administration: Configure and manage Jira projects, boards, workflows, schemes, permissions, and user access. Implement custom fields, issue types, and screen schemes to align with business needs. Conduct regular audits to ensure optimal Jira performance and usage. 2. Process Optimization: Design and maintain scalable Jira workflows to support Agile, Scrum, and Kanban frameworks. Analyze existing workflows and suggest improvements for efficiency and team productivity. Collaborate with stakeholders to align Jira processes with organizational goals. 3. Integration and Automation: Integrate Jira with other tools such as Confluence, Bitbucket, GitHub, Jenkins, and Slack. Implement and manage Jira automation rules to streamline repetitive tasks and reduce manual effort. Work with APIs and plugins to extend Jira capabilities as needed. 4. Reporting and Dashboards: Develop and maintain advanced Jira reports and dashboards for leadership and team-level insights. Provide data-driven analysis to monitor project progress, productivity, and bottlenecks. Generate and deliver ad hoc reports as requested by stakeholders. 5. Training and Support: Conduct user training sessions on Jira best practices and new features. Serve as the primary point of contact for troubleshooting and resolving Jira-related issues. Provide ongoing support to ensure proper usage and adoption of Jira across teams. 6. Compliance and Governance: Enforce data integrity, adherence to Jira standards, and compliance with organizational policies. Establish and document Jira administration processes and guidelines. Qualifications and Skills: Mandatory Skills: 5+ years of experience in Jira administration and process management. In-depth knowledge of Jira Software, Jira Service Management, and Confluence. Proficiency in designing workflows, schemes, and issue hierarchies. Hands-on experience with Jira APIs and plugins (e.g., ScriptRunner, Automation for Jira). Additional Skills: Familiarity with Agile, Scrum, and Kanban methodologies. Experience in integrating Jira with CI/CD pipelines and DevOps tools. Knowledge of database management and scripting languages (e.g., SQL, Groovy). Strong analytical and problem-solving skills with an eye for detail. Soft Skills: Excellent communication and collaboration skills. Ability to manage multiple tasks and priorities effectively. Proactive, self-motivated, and able to work independently. Preferred Certifications: Atlassian Certified Jira Administrator (ACP-100 or ACP-600). Agile certifications (e.g., CSM, SAFe).

Job Title : Senior Software Engineer Experience : 5+ years Employment Type : Full-time Required Skills 1. Strong experience with C#, .NET Core/Framework , ASP.NET MVC/Web API . 2. Expertise in SQL Server writing stored procedures, performance tuning, database design. 3. Experience in developing SSIS packages and deployments. 4. Experience in developing SSRS reports are added advantage. 5. Good understanding of Entity Framework , LINQ , and ORM concepts. 6. Familiarity with RESTful APIs and service-oriented architecture. 7. Experience with version control systems like Git, TFS 8. Solid understanding of OOPs, SOLID principles, and design patterns. 9. Experience in any low code platform development like OutSystems is an added advantage. Key Responsibilities 1. Design, develop, and maintain enterprise-level applications using C#, ASP.NET (MVC/Core), and SQL Server. 2. Write optimized SQL queries, stored procedures, triggers, and views. 3. Collaborate with frontend developers, QA teams, and stakeholders to deliver high-quality features. 4. Perform code reviews, mentor junior developers, and follow coding standards and best practices. 5. Optimize application performance and troubleshoot production issues. 6. Implement security and data protection measures in applications.

Key Responsibilities: Monitor security events and alerts from various security tools including Splunk, Tanium, CrowdStrike, Imperva, and Prisma. Analyze and triage security incidents to determine their severity and impact on lottery systems. Conduct initial incident response activities, including containment, eradication, and recovery. Investigate potential security incidents to determine root cause and recommend remediation actions. Collaborate with global SOC teams to ensure effective incident response and continuous improvement. Create and maintain incident reports, documenting findings, actions taken, and lessons learned. Assist in the development and refinement of SOC processes, procedures, and playbooks. Stay current with emerging threats, vulnerabilities, and security technologies to proactively protect the organization. Participate in regular SOC team meetings and provide input on improving security posture. Qualifications: Bachelors degree in computer science, Information Technology, Cybersecurity, or a related field. 2+ years of experience in a SOC environment or related cybersecurity role. Familiarity with security tools such as Splunk, Tanium, CrowdStrike, Imperva, and Prisma. Strong analytical skills with the ability to investigate and resolve security incidents. Knowledge of cybersecurity concepts, including threat intelligence, malware analysis, and vulnerability management. Good communication skills and ability to work in a global, team-oriented environment. Relevant certifications such as CompTIA Security+, CSA, or equivalent are a plus.

Level : Senior Software Engineer Role: Java - Full stack Developer Job Location: Bangalore Job Description: Build and maintain functionality for our next generation Lottery products. Manage and contribute to technical end-to-end delivery of projects. Maintain strong relationships with both external and internal customers. Developing technical specifications, participating in design/code reviews, creating test cases and do Test Driven Development (TDD) Ensure engineering the best practice principles are always applied. Design solutions that are compatible with the strategic direction of the company Build reusable, high-quality code and libraries for future use which can be used across multiple projects. Collaborate with other team members, designers, and stakeholders to deliver on the features. You will take ownership to build scalable, reliable, and performant code that complies with our internal code guidelines. You will influence how we build individual features and products and bring in best practices and patterns that can be used for engineering lifecycle. Required Skills: Strong technical skills with technologies like Java 8 and above, Spring boot Experience in building web applications using Angular framework. Good understanding of RDBMS (MySQL / PostgreSQL/ Oracle) Sound knowledge in Data structure, Design patterns and Object-Oriented Programming Principles and experience in multi-threaded applications. Experience with TDD, code testability standards, JUnit/Mockito Experience with scripting and working in a Linux environment. Experience working in an Agile environment. Excellent analytical and problem-solving Skills. Excellent communication skills, both written and spoken Additional Skills : Performance tuning skills, including refactoring, code profiling and monitoring. Automated testing and CI / CD, Jenkins Knowledge in GitLab /GitHub / Versioning control tool, Documentation tools like Swagger , Bug tracking tools like Jira Dockerisation of applications (Docker)