IT System Administrator

JOB SUMMARY

We are seeking a highly skilled IT System Administrator to manage, maintain, and secure our IT infrastructure. This role involves ensuring the smooth functioning of systems, optimizing performance, and implementing robust cybersecurity measures to protect organizational data and resources from threats.

CORE ACCOUNTABILITIES

System Administration:

• Manage and maintain servers, networks, and IT infrastructure to ensure high availability and performance.
• Install, configure, and troubleshoot operating systems and applications.
• Monitor system performance and make recommendations for upgrades or optimizations.
• Provide technical support to resolve hardware, software, and network issues.
• Assisting the software as a Subject matter expert
• Understanding the scope and application of the product, including technical compliances, trouble shooting, , configuration management, and well versed with SQL server, IIS, and other IT infrastructure error codes and their handling etc. ( includes Digital Logs books and Navtor Products being installed on Navbox)
• Responsible for ensuring that all parameters of Installation checklist are met with
• Responsible for IT related Onboarding & Offboarding of Employees.
• Responsible for close out of IT related tickets raised in Fresh Desk related to products installed on NavBox

Cybersecurity

• Enforce and implement cybersecurity policies, procedures, and best practices developed by Head Office.
• Monitor for security breaches and respond to incidents promptly.
• Ensure compliance with industry standards and regulatory requirements.

Documentation:

• Document system configurations, processes, and security protocols.
• Maintain a full inventory, Track, and maintain status of all IT assets of the company.
• Stay updated on emerging technologies and threats, recommending proactive measures.
• Achieve agreed KPI’s & any Ad-hoc Function as assigned by the reporting Manager.

Minimum Qualifications:

• Must have Bachelor’s degree in information technology, Computer Science, or a related field A or B grade colleges with Good academic scores.
• Experience in IT System maintenance Maritime Industry would be a plus.
• Must have 5 plus years in IT system administration or cybersecurity roles.
• Must have Proficiency in managing networks, Network Troubleshooting firewalls, and security tools.
• Must have proficiency in Microsoft 365
• Proficiency in Microsoft Defender XDR & Cyber Security would be a plus.
• Good Understanding of Intune, Entra ID, Autopilot is desirable
• Must have Sharp analytical and problem-solving skills.
• Should have Meticulous and organized approach to work
• Must have ability to work independently with multitasking.

Required Skills/Behaviors to be successful in this role

• Excellent communication skills, verbal, and written
• Ability to thrive in a deadline-driven, team environment, while also delivering results.
• Driven, enthusiastic, and highly motivated, high attention to detail and ability to multitask.

We can offer

• A chance to join an engaging team of brilliant people with in-depth expertise and industry experience
• An opportunity to make an impact on the decarbonization of the shipping industry
• Competitive benefits
• Innovative tasks and development
• Development possibilities