Job Role : Business Develpment Specialist (Preferred Female Candidate) Vision: To become the market leader in diversified business solutions by consistently expanding expertise and operations across the globe. Mission: We endeavor to meet the needs of our customers by constantly enhancing our accessibility & Performance along with the quality of our services. Founded in 2010, BVS Global are the market pioneers in the verification, attestation, visa, Immigration and BPO segments. We provide exemplary services for our customers as we are completely attuned to the industry’s needs. We boast a strong, unrivalled presence in more than 100 countries, making the whole process even smoother. Our team of procedural experts are always on their toes to create the best experience for our customers. Our specialty lies in providing high quality, streamlined solutions which is further cemented through our global presence in over 100 countries. Our team is completely up-to-date with changing laws, rules and regulations and only provide you with the best services on the market. Our aim is to always keep the customer satisfied with bespoke and exemplary client servicing. Job Title: Business Development - Executive Job Summary: We are looking for a results-driven Sales Executive to drive lead generation and client engagement in the GCC region (UAE, Saudi Arabia, and Qatar). This mid-level role focuses on building relationships, generating leads, and advancing sales prospects. Strong communication skills, CRM proficiency, and a goal-oriented mindset are essential for success. Responsibilities § Conduct inbound & outbound calls to clients to gain meeting tractions with clients in GCC Countries (namely UAE, Saudi Arabia, and Qatar) § Effectively communicate the benefits and features of our Services to potential clients. § Maintain and organize a large database of leads and track accurate records of interactions and outcomes, along with timely record logging in the CRM. § Generate qualified leads and schedule appointments to meet the weekly target to nurture relationships and move them through the sales funnel § Go the “extra mile” to meet sales quota and facilitate future sales § Collaborate closely with the sales team to transfer qualified leads for further sales processes. § Keep records of calls and sales and record useful information § Achieve daily and weekly call volume targets and lead generation target § Assist with the preparation of proposals and other related handbooks for the department Qualifications : Masters preferred Other requirements: § Minimum 2- 4 years of hands-on experience as a sales executive or having experience in a similar role, preferably someone who has worked with the MENA / GCC Regions. § Excellent communication and interpersonal skills with a confident and calm demeanor. § Good understanding of GCC and/or MENA Market environment. § Goal-oriented and disciplined mindset with a track record of meeting or exceeding targets. Job Type: Full-time Pay: ₹40,000.00 - ₹70,000.00 per month Schedule: Day shift Experience: sales: 4 years (Required) Business development: 4 years (Required) International Sales: 3 years (Required) Language: English (Required) Excellent English (Required) Location: Navi Mumbai, Maharashtra (Required) Work Location: In person
Role Description This is a full-time on-site role for a Sales Executive located in Navi Mumbai. The Sales Executive will be responsible for identifying prospective clients, developing and maintaining client relationships, conducting sales presentations, and closing sales. The role also involves following up with clients to ensure satisfaction, meeting sales targets, and collaborating with the team to develop effective sales strategies. Qualifications Strong skills in identifying and prospecting new clients Experience in maintaining and developing client relationships Proficiency in conducting sales presentations and closing deals Ability to meet sales targets and collaborate effectively with the team Excellent communication and interpersonal skills Self-motivated and detail-oriented with a strong work ethic Knowledge of the industries served by BVS Global is a plus Relevant Bachelor’s degree or equivalent experience in sales or related fields Job Type: Full-time Pay: ₹20,000.00 - ₹38,000.00 per month Supplemental Pay: Performance bonus Experience: sales: 2 years (Required) Language: Excellent English (Required) Location: Navi Mumbai, Maharashtra (Required) Work Location: In person Speak with the employer +91 9136708957
Job Title: Graphics Designer & Visualizer Location: Navi Mumbai, India Experience: 5+ years Company: BVS Global Role Overview: We are looking for a creative and detail-oriented Graphics Designer & Visualizer to join our marketing team. The ideal candidate will have a strong design aesthetic, expertise in visual storytelling, and the ability to create compelling graphics for digital media. You will play a key role in enhancing our brands visual identity across multiple platforms. Key Responsibilities: Graphic Design & Branding: Develop visually engaging creatives for social media, websites, presentations, brochures, advertisements, and email campaigns. Visualization & Concept Development: Translate marketing briefs into creative visual concepts and engaging designs. Social Media & Digital Assets: Design social media posts, banners, GIFs, and infographics tailored for different platforms (LinkedIn, Facebook, Instagram). Video & Motion Graphics: Create short animations, video edits, and reels to enhance engagement. UI/UX Design Support: Assist in designing website pages, landing pages, and email templates with a focus on user experience. Collaboration & Execution: Work closely with teams, and external agencies to maintain brand consistency. Trend Research: Stay updated with the latest design trends, tools, and technologies to bring fresh ideas to the table. Requirements: Experience: 5+ years in graphic design and visualization, preferably in a corporate or agency setting. Software Proficiency: Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro), Canva, Figma, or similar tools. Creativity & Aesthetic Sense: Strong understanding of design principles, typography, color theory, and visual hierarchy. Motion Graphics & Video Editing: Experience in animation and basic video editing is a plus. Attention to Detail: Ability to deliver high-quality visuals with accuracy and creativity. Portfolio: A strong portfolio showcasing a range of digital and print designs. If you are a passionate designer with a keen eye for aesthetics and a knack for storytelling through visuals, wed love to hear from you! Job Type: Full-time Pay: ₹40,000.00 - ₹80,000.00 per month Experience: Video editing: 3 years (Required) Language: Fluent English (Required) Location: Navi Mumbai, Maharashtra (Required) Work Location: In person
Job description BVS Global hiring - Admin Executive Key Responsibilities Assist the management team with administrative tasks and projects. Manage and coordinate admin tasks across all office locations. Submit and reconcile expense reports. Communicate with service providers to negotiate contracts and ensure quality services. Manage office supplies, equipment, and inventory. Address and resolve administrative issues promptly. Coordinate maintenance activities to ensure all facilities are in optimal condition. Ensure that all office locations comply with health and safety regulations. Required Skills Proven experience as an administrative assistant, executive assistant, or office admin assistant. Having GCC experience is preferred. Proficiency in MS Office Excellent time management skills and ability to multitask and prioritize work. Attention to detail and problem-solving skills. Strong written and verbal communication skills. Strong interpersonal skills and ability to work collaboratively. Organizational and planning skills. Ability to handle confidential information with discretion. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Experience: Administration : 3 years (Required) Admin : 3 years (Required) Language: Fluent English (Required) Location: Navi Mumbai, Maharashtra (Required) Work Location: In person
Job description Job Description- Corporate Operation Executive (UAE & KSA) Job Title: Corporate Operation Executive Job Location: Navi Mumbai Position Overview : The corporate operation executive plays a vital role in managing operations for senior management and corporate travellers with document attestations, work visa permits and coordination with embassies and consulates. Key Responsibilities: · Facilitate the attestation and submission of documents for visa applications to be used in UAE and KSA on behalf of corporate clients. · Assisting the clients in making work visa arrangements available. · Supporting the senior management of corporates on their queries regarding to various services. · Strong coordination with clients, vendors and senior management of corporates for complete lifecycle management. · Overseeing meetings and showcasing presentations as requested by the various departments of the different corporate firms. · Excellent at relationship building with senior management and addressing to all queries in a prompt manner. · Liaise with embassies and consulates to obtain information on visa requirements, processing times and submission procedures. · Maintain accurate records of supporting documents and correspondences with diplomatic missions and respective government bodies. · Ensure compliance with data protection regulations and corporate travel policies. Qualifications & Skills: · Bachelor’s degree in Business administration, Management or a related field (Preferred). · 1+years of proven experience in customer service roles within the Bpo, Travel and tourism or consumer services Industry. · Excellent Communication, Negotiation, Interpersonal, Email correspondence and Presentation skills. · Proficiency in using CRM systems, document management tools and Microsoft Office Suite for record keeping and correspondence. Job Type: Full-time Pay: ₹25,000.00 - ₹48,000.00 per month Schedule: Day shift Work Location: In person
Job Title: Specialist - Digital Transformation Job Location: Navi Mumbai Position Overview: We are looking for a dynamic and experienced professional with a unique blend of integrated marketing expertise, AI-driven content creation, and automation consulting skills to support business growth and transformation in the mobility and retail sectors. The ideal candidate brings over 15 years of experience leading brand communications, digital strategies, and automation initiatives, with a strong focus on ROI-driven execution. This role combines strategic storytelling, sales enablement, AI adoption and marketing automation to drive client engagement and operational efficiency. The ideal candiate would be someone passionate about helping brands modernize their marketing stack and streamline operations through AI-powered solutions, while still grounded in solid B2B communication practices. Key Responsibilities: Lead integrated marketing campaigns across digital, SEO, influencer and content platforms. Design and deliver actionable AI-powered content including blogs, video explainers and automated marketing funnels. Consult internal teams and clients on building automation workflows using tools like AI agents, chatbots, review management platforms and lead generation systems. Coordinate cross-functional activities between sales, operations and marketing to align messaging and execution. Maintain client communications, pipeline tracking, and process updates using CRM and automation tools. Actively engage with B2B leads and support sales closure with tailored content and presentations. Qualifications and Skills: Bachelor's degree in Marketing, Communications, Business or a related field. Master’s preferred. 10–15 years of experience in integrated marketing, digital transformation, or automation consulting roles. Proven success in leading campaigns with measurable ROI in MNC or mobility sectors. Expertise in AI tools (e.g., ChatGPT, funnel builders, marketing automation tools). Proficiency in SEO, email marketing, CRM systems and content strategy. Passion for innovation, productivity and customer-centric transformation. Specialties: Integrated Marketing Digital Strategy & AI in Business Marketing Automation Funnel Building & Chatbots B2B Lead Generation Customer Experience SEO & Influencer Campaigns Why Join Us? Competitive salary package. Opportunity to work with international clients and services. Growth opportunities within a dynamic and global organization. About BVS Global We are industry leaders in verification, attestation, visa, immigration, and BPO services. With a presence in over 100 countries, we ensure streamlined and efficient solutions for our clients, driven by excellence and innovation. Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Language: English (Required) Location: Navi Mumbai, Maharashtra (Required) Work Location: In person
Job Description - Team Leader (Non-Voice Process) Job Title: Team Leader(Female preferred) Job Location: Navi Mumbai Position Overview: We are seeking a focused and target-oriented Team Leader to join our team. In this role, you will be responsible for leading and managing a team of customer service representatives to achieve performance targets, deliver exceptional customer experiences, and drive business growth. Utilizing your expertise in customer relationship management and leadership, you will provide guidance, support, and coaching to team members, fostering a collaborative team culture and promoting performance excellence. This role requires prior experience in a BPO or similar environment, with a preference for candidates who have demonstrated expertise in end-to-end process management, especially in the travel and tourism industry. Key Responsibilities: Lead, mentor, and motivate a team of customer service associates (typically 10-15 members), providing guidance, direction, and support to achieve individual and team goals. Foster a positive team environment, promoting collaboration, communication, and accountability among team members to maximize productivity and performance. Set clear performance targets, deliver exceptional customer service, and create key responsible areas (KRAs) and key performance indicators (KPIs) for the team, aligning objectives with company goals and priorities. Monitor team performance against KPIs, track progress, and implement strategies to address performance gaps and drive growth. Coach team members on effective customer engagement techniques, problem-solving skills, and relationship-building strategies to enhance customer satisfaction and retention. Analyze market trends, competitor activities, and customer feedback to identify opportunities, market segments, and process enhancements to support business growth. Conduct regular performance evaluations, one-on-one coaching sessions, and team meetings. Identify training needs, skill gaps, and performance improvement opportunities, developing action plans to address improvement areas. Ensure adherence to service standards and operational procedures, maintaining compliance with regulatory requirements and industry best practices. Collaborate with cross-functional teams, including operations, training, quality, recruitment, marketing, and finance, to streamline processes, resolve issues, and optimize efficiency. Qualifications and Skills: Bachelor’s degree in Business Administration, Management, or a related field. 3+ years of proven experience in customer service and team leadership roles within the BPO, travel and tourism, or consumer services industry. Excellent leadership, communication, and interpersonal skills with the ability to inspire and motivate team members to achieve excellence. Result-oriented mindset with a track record of achieving performance targets and maximizing customer satisfaction. Proficiency in using CRM systems, analytical tools, and Microsoft Office Suite for performance monitoring, data reporting, and analysis. Adaptability, resilience, and a customer-centric approach to problem-solving and decision-making in a fast-paced environment. Why Join Us? Competitive salary. Exposure to international clients and services. Opportunities for career growth and development. A collaborative and dynamic work environment that values innovation and teamwork. About BVS Global: We are pioneers in verification, attestation, visa, immigration, and BPO services. We provide exemplary services tailored to the industry’s needs, boasting a strong presence in over 100 countries to ensure a smooth process for our customers. Our commitment to excellence and customer satisfaction is at the core of our operations. Job Type: Full-time Pay: ₹50,000.00 - ₹80,000.00 per month Schedule: Day shift Experience: Customer Support : 4 years (Required) Language: Excellent English (Required) Location: Thane, Maharashtra (Required) Work Location: In person
Location: Kochi, Kerala, India Job Type: Full-Time Department: Global Mobility Experience Level: 3–5 years About the Role: We are seeking a proactive and detail-oriented Global Mobility Consultant to join our office in Kochi . The ideal candidate will be responsible for managing and supporting the end-to-end international mobility lifecycle, including assignments, transfers, immigration, tax compliance, and relocation services. You will act as a key liaison between HR, assignees, and external vendors to ensure a seamless mobility experience. Key Responsibilities: Manage global assignments (short-term, long-term, permanent moves) in compliance with company policy, tax, immigration, and legal frameworks. Partner with HR Business Partners, Talent Acquisition, and business leaders to plan and execute cross-border moves. Coordinate with external vendors for immigration, relocation, tax consultations, and destination services. Advise assignees and employees on relocation processes, benefits, and policies. Maintain accurate records in the global mobility system and track key assignment milestones. Ensure compliance with global immigration and tax laws. Support policy development, implementation, and training across HR teams. Monitor and report on mobility trends, costs, and compliance metrics. Assist in the development of mobility frameworks to support business expansion in new geographies. Key Requirements: Bachelor’s degree in HR, Business Administration, or a related field. 3–7 years of experience in global mobility, expatriate management, or international HR operations. Strong understanding of global immigration, tax, and relocation processes. Experience working with global mobility vendors (immigration, relocation, tax advisors). Excellent communication and stakeholder management skills. Strong problem-solving abilities and attention to detail. Proficiency in Microsoft Office; knowledge of global mobility platforms (e.g., AssignmentPro, Equus, etc.) is a plus. Ability to work effectively in a dynamic, multicultural environment. Salary Range: Rs. 40,000 - Rs. 45,000 Job Type: Full-time
As a Global Visa Consultant, you will be responsible for handling both Inbound and Outbound calls on a global scale, showcasing excellent telephonic handling etiquette skills. Your role will involve catering to customers" travel requirements, specifically focusing on Global Visa processing and a variety of Inbound and Outbound holiday packages to countries like USA, Canada, UK, Schengen, and other visa-required destinations. Your expertise in this area will be crucial in providing customers with accurate information and guidance to plan their trips effectively. To excel in this role, you must possess a strong sales acumen and a deep understanding of travel destinations. Your communication skills, both written and verbal, should be top-notch as you will be assisting customers and corporates in organizing their trips through various communication channels such as online, telephone, or email. Additionally, experience in issuing flight tickets, making hotel reservations, and utilizing travel reservation systems like Amadeus/Sabre GDS will be advantageous. Staying updated with travel trends, regulations, and restrictions is vital to ensure accurate and timely assistance to clients. Handling customer complaints professionally and resolving any issues that may arise will be part of your daily tasks. Moreover, you will be responsible for verifying the accuracy of all client-provided information and meticulously preparing and reviewing all documents required for the visa submission process. To qualify for this position, you should have a minimum of 2 years of experience as a Travel/Visa Consultant. A high school diploma or bachelor's degree in any field (preference may be given to candidates with a background in tourism, travel, or hospitality) is required. Building and maintaining positive relationships with travel vendors and possessing excellent customer service, communication, and interpersonal skills are essential. Strong computer skills are also necessary for efficiently carrying out your duties. In return for your expertise and dedication, we offer an attractive commission structure. This is a full-time position that requires you to work in person during day shifts. If you are passionate about the travel industry and possess the necessary skills and experience, we would love to have you join our team as a valuable Global Visa Consultant.,
You will be responsible for assisting the management team with various administrative tasks and projects. This includes managing and coordinating administrative tasks across all office locations, submitting and reconciling expense reports, and communicating with service providers to negotiate contracts and ensure quality services. Additionally, you will be in charge of managing office supplies, equipment, and inventory, as well as addressing and resolving administrative issues promptly. You will also coordinate maintenance activities to ensure all facilities are in optimal condition and ensure that all office locations comply with health and safety regulations. To be successful in this role, you should have proven experience as an administrative assistant, executive assistant, or office admin assistant. It is preferred that you have GCC experience. Proficiency in MS Office is required, along with excellent time management skills and the ability to multitask and prioritize work. Attention to detail, problem-solving skills, strong written and verbal communication skills, and interpersonal skills are also essential. You should be able to work collaboratively, possess organizational and planning skills, and handle confidential information with discretion. This is a full-time position requiring a Bachelor's degree. The ideal candidate should have at least 4 years of administrative experience, be fluent in English, and be located in Navi Mumbai, Maharashtra. The work location is in person.,
A focused and target-oriented Team Leader is sought to join our team in Navi Mumbai. You will be responsible for leading and managing a team of sales and customer service representatives to achieve sales targets, deliver exceptional customer experiences, and drive business growth. Your expertise in sales techniques, customer relationship management, and leadership will be utilized to provide guidance, support, and coaching to team members, fostering a collaborative team culture and promoting performance excellence. Prior experience in a BPO or similar environment is required, with a preference for candidates who have demonstrated expertise in end-to-end sales closures, especially in travel and tourism-related processes. As a Team Leader, your key responsibilities will include leading, mentoring, and motivating a team of sales and customer service associates, setting clear sales targets and delivery of exceptional customer service, and creating key responsible areas (KRAs) and key performance indicators (KPIs) aligning objectives with company goals and priorities. You will monitor team performance against sales targets, track progress, and implement strategies to address performance gaps, drive sales growth, and enhance customer satisfaction and retention through effective customer engagement techniques, problem-solving skills, and relationship-building strategies. Additionally, you will be responsible for analyzing market trends, competitor activities, and customer feedback to identify sales opportunities, market segments, and product enhancements to support business growth. Conducting regular performance evaluations, one-on-one coaching sessions, and team meetings, identifying training needs, skill gaps, and performance improvement opportunities, and ensuring adherence to sales processes, service standards, and operational procedures will be crucial aspects of your role. Collaboration with cross-functional teams to streamline processes, resolve issues, and optimize efficiency in sales and sales delivery is essential. To qualify for this position, you should have a Bachelor's degree in Business Administration, Management, or a related field, along with 3+ years of proven experience in sales, customer service, and team leadership roles within the BPO, Travel and Tourism, or Consumer Services Industry. Excellent leadership, communication, and interpersonal skills are required, with proficiency in using CRM systems, sales analytical tools, and Microsoft Office Suite for performance monitoring, data reporting, and analysis. Adaptability, resilience, and a customer-centric approach to problem-solving and decision-making in a fast-paced and dynamic environment are also necessary. This is a full-time position with a day shift schedule in Navi Mumbai, Maharashtra. A reliable commute or willingness to relocate before starting work is preferred. The ideal candidate should have at least 5 years of experience in team handling, excellent English language skills, and be located in or willing to relocate to Navi Mumbai, Maharashtra for in-person work.,
Job Description – Operations Executive Job Title: Document Attestation Consultant Location: Navi Mumbai (India) PositionOverview : A dedicated Document Attestation Consultant is sought to join our team. Individual would play a pivotal role in providing document attestation services to clients while leveraging their sales expertise to drive business growth and revenue generation. Consultant combined with their knowledge of attestation procedures and sales acumen would e KeyResponsibilities: ∙Experience in handling Inbound and Outbound calls globally with good telephonic handling etiquette skills. ∙Experienced Sales Candidates with a flair for Sales, required for the attestation team. ∙Engage and build rapport with clients through effective communication to understand their document attestation requirements, including authentication, legalization and apostille services. ∙Utilize consultative selling techniques to identify opportunities for upselling or cross selling additional services/products. ∙Assist clients in preparing and organizing their documents, forms for attestations and submissions. ∙Excellent Customer service and Communication skills (Both Written and Verbal) is essential. ∙Maintain a sales pipeline of prospective clients, tracking interactions, inquiries and follow up activities to drive conversion and achieve sales target. ∙Foster strong relationships with clients and their respective stakeholders involved in the document attestation process. Qualification and Skills: ∙At least 2 years of experience in sales, business development or client facing roles preferably within the document attestation or related BPO segments. ∙High school diploma or bachelor's degree in any stream (in tourism may be preferred), travel, or hospitality. ∙Strong understanding of document attestation procedures, regulations and requirements in various countries and regions. ∙Excellent communication and interpersonal skills with the ability to build relationships, negotiate effectively and close sales deals. ∙Result oriented mindset with a track record of meeting or exceeding sales targets and driving revenue growth ∙Proficiency in using Sales tools, CRM and Microsoft Office suite applications. ∙Adaptability, resilience and a customer-centric approach to problem-solving and client service delivery. ∙Add advantage if bilingual English /Arabic Why Join Us?: ∙Competitive salary: Negotiable ∙Attractive commission/incentive structure. ∙Opportunities for career growth and development. AboutBVSGlobal We are the market pioneers in the verification, attestation, visa, Immigration and BPO segments. We provide exemplary services for our customers as we are completely attuned to the industry’s needs. We boast a strong, unrivalled presence in more than 100 countries, making the whole process even smoother. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Experience: Sales: 2 years (Required) Customer support: 1 year (Required) Language: English (Required) Location: Thane, Maharashtra (Required)
Job Title: Graphics Designer & Visualizer Location: Kalamassery, Cochin, Kerala Experience: 5+ years Company: BVS Global Role Overview: We are looking for a creative and detail-oriented Graphics Designer & Visualizer to join our marketing team. The ideal candidate will have a strong design aesthetic, expertise in visual storytelling, and the ability to create compelling graphics for digital media. You will play a key role in enhancing our brands visual identity across multiple platforms. Key Responsibilities: Graphic Design & Branding: Develop visually engaging creatives for social media, websites, presentations, brochures, advertisements, and email campaigns. Visualization & Concept Development: Translate marketing briefs into creative visual concepts and engaging designs. Social Media & Digital Assets: Design social media posts, banners, GIFs, and infographics tailored for different platforms (LinkedIn, Facebook, Instagram). Video & Motion Graphics: Create short animations, video edits, and reels to enhance engagement. UI/UX Design Support: Assist in designing website pages, landing pages, and email templates with a focus on user experience. Collaboration & Execution: Work closely with teams, and external agencies to maintain brand consistency. Trend Research: Stay updated with the latest design trends, tools, and technologies to bring fresh ideas to the table. Requirements: Experience: 5+ years in graphic design and visualization, preferably in a corporate or agency setting. Software Proficiency: Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro), Canva, Figma, or similar tools. Creativity & Aesthetic Sense: Strong understanding of design principles, typography, color theory, and visual hierarchy. Motion Graphics & Video Editing: Experience in animation and basic video editing is a plus. Attention to Detail: Ability to deliver high-quality visuals with accuracy and creativity. Portfolio: A strong portfolio showcasing a range of digital and print designs. If you are a passionate designer with a keen eye for aesthetics and a knack for storytelling through visuals, we would love to hear from you! Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Experience: Video editing: 3 years (Required) Language: Fluent English (Required) Location: Cochin, Kerala (Required) Work Location: In person
A focused and target-oriented Team Leader is sought to join our team in Navi Mumbai. You will be responsible for leading and managing a team of sales and customer service representatives to achieve sales targets, deliver exceptional customer experiences, and drive business growth. Utilizing your expertise in sales techniques, customer relationship management, and leadership, you will provide guidance, support, and coaching to the team members fostering a collaborative team culture and promoting performance excellence. Your key responsibilities will include leading, mentoring, and motivating the team, setting clear sales targets and delivery of exceptional customer service, monitoring team performance, and implementing strategies to address performance gaps. You will coach team members on effective customer engagement techniques, analyze market trends, and conduct regular performance evaluations and coaching sessions. To qualify for this role, you should have a Bachelor's degree in Business Administration, Management, or a related field, along with 3+ years of proven experience in sales, customer service, and team leadership roles within the BPO, Travel and Tourism, or consumer services industry. Excellent leadership, communication, and interpersonal skills are essential, along with a result-oriented mindset and proficiency in using CRM systems and Microsoft Office Suite. This is a full-time position with a day shift schedule located in Navi Mumbai, Maharashtra. The ability to commute or relocate to Navi Mumbai before starting work is preferred. If you have at least 5 years of experience in team handling, excellent English language skills, and are based in Navi Mumbai, Maharashtra, we encourage you to apply for this exciting opportunity to lead and grow with our team.,
As an MIS Analyst, you will play a key role in the design, development, and implementation of MIS systems to meet the business needs. Your responsibilities will include analyzing business requirements, translating them into technical specifications, and ensuring that the systems developed adhere to organizational standards and user expectations. You will be tasked with collecting, processing, and analyzing data from various sources to identify trends, patterns, and insights. Your expertise in data analysis tools and techniques will be crucial in creating reports and dashboards that visualize data effectively, aiding decision-making processes within the organization. In addition, you will evaluate existing systems and processes to identify areas for improvement. Your ability to develop and implement solutions to address these issues will be essential in enhancing operational efficiency and effectiveness. To excel in this role, you should possess strong analytical and problem-solving skills. Proficiency in database management systems such as SQL, Oracle, and MySQL is required, along with experience in data analysis tools and techniques. Familiarity with reporting and visualization tools like Tableau and Power BI is advantageous, and knowledge of programming languages like Python and Java can be beneficial. Apart from technical skills, excellent communication and interpersonal skills are essential for effective collaboration within a team. The ability to work independently and as part of a team, coupled with strong organizational and time management skills, will be critical in meeting project deadlines and delivering high-quality results. Moreover, your willingness to learn and adapt to new technologies will be key to staying current in this dynamic field. A bachelor's degree in computer science, information systems, or a related field is typically required for this role. Possessing relevant certifications such as CRISC or CISSP can provide you with a competitive edge. This is a full-time position that requires at least 4 years of experience in data analysis skills. The work location is in person, where you will have the opportunity to apply your expertise in MIS systems to drive organizational success.,