IT Inside Sales Executive

About the Role

Inside Sales Executive

Roles and Responsibilities

The selected candidate will be expected to perform the following core duties:

• Cultivate and nurture deep, strategic relationships within assigned client accounts through regular communication and

  on-site client visits

  to understand evolving needs and partnership opportunities.
• Focus intensely on

  qualifying leads

  generated from existing accounts, ensuring opportunities are strategically aligned with BigStep's capabilities in

  AI, Digital Transformation, and cloud-native solutions

  .
• Systematically execute

  cross-selling

  and

  up-selling

  strategies by mapping BigStep's full solution portfolio to current and future client needs to maximize contract value and revenue yield per account.
• Manage complex internal and external

  stakeholder

  landscapes, serving as the primary point of contact and ensuring alignment between client expectations and BigStep's delivery capabilities.
• Represent BigStep Technologies at key industry and client-specific

  events

  and conferences to expand professional networks and identify new business drivers within the accounts.
• Ensure meticulous and timely

  CRM management and updation

  of all account activities, relationship details, opportunity stages, and future revenue projections to provide accurate forecasting and business intelligence.
• Provide continuous feedback and insights on account health, competitor activities, and new solution demands to internal product and leadership teams.

Required Skills & Qualifications

• A bachelor’s or Master`s degree in IT, along with Business, Marketing, Communications, or a related technical field, is preferred.

• Excellent Presentation and Communication Skills

  for presenting complex strategic solutions both virtually and

  on-site

  .
• Proven experience (typically 2-6 years) in a

  Sales, Account Management, or Farming role

  within the

  technology, IT services, SaaS, or Cloud solutions

  industry, with a focus on existing accounts.
• Demonstrated success in strategic

  cross-selling, up-selling

  , and expanding client relationships.
• Expert proficiency in using

  CRM software

  (e.g., Salesforce, HubSpot) for comprehensive account and pipeline management, including diligent

  updation

  .