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Teleperformance (TP)
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IT Helpdesk - L1/L2/Lead Engineer

IT Helpdesk - L1/L2/Lead Engineer

Teleperformance (TP)

3 - 7 years

|

5 - 9 Lacs

Chennai Pune Delhi Mumbai Bengaluru Hyderabad Kolkata

Posted:2 months ago| Platform:

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Skills Required

Outbound Back office SOW Management IT helpdesk

Work Mode

Work from Office

Job Type

Full Time

Job Description

The IT Helpdesk Technician ensures request management within guidelines/goals established by SOW or IT Helpdesk Team Leader. Direct contact through inbound or outbound calls, chat or back office interactions on all available channels, with a constant motivation of identifying, understanding and solving requester needs.

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Teleperformance (TP)

Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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