Key Responsibilities: Support for the dispach team Qualifications: 10th, 12th Diploma /ITI / B.E/ ARTS & Science No experience needed School and college students welcomed Age limit 18 to 45 Contact - 99525 14432 Job Types: Full-time, Permanent Pay: From ₹500.00 per day Benefits: Food provided Health insurance Schedule: Day shift Morning shift Rotational shift Work Location: In person Expected Start Date: 15/05/2025

Royal Enfield seeks to enable a safe and seamless connected experience for every rider by thoughtfully integrating their digital worlds into the vehicle technology ecosystem. As part of this role you\u2019ll be at the forefront of automotive technology for the next generation of our motorcycles (Traditional Connected and Electric). You will design how the various modules of the connected vehicles digital solution will interact with one another and with existing systems. You will own the solution architecture, including all components, middleware, interfaces and application programming interfaces (APIs) required for the connected ecosystem. Position Overview: Location: Chennai Position Title: Team Manager - Connected Vehicle Architect Reports to: Information Technology - Functional Head Function: Information Technology What you\u2019ll do: Lead and design the solution architecture, including all components, middleware, interfaces and application programming interfaces (APIs) required Define the testing and scalability requirements Collaborate with IT teams to assess technical requirements Develop technology solutions and map product requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan Provide specifications according to which the solution is defined, managed, and delivered Contribute across the technology stack, from database and DevOps infrastructure that supports continuous deployment to native apps Leverage agile prototyping practices and transformation experts to provide a differentiating and distinctive service Develop excellent working relationships with diverse teams and job functions throughout the organization Proactively identify and manage technical risks/issues Ensure quality assurance for solutions and mitigations on complex issues Demonstrate leadership in product quality, technical excellence and engineering practices. Implement best practices and procedures Work Experience What youll bring: Experience: 10 to 15 years of very hands-on experience in development and microservices API. with around 3 to 4 years of EV/Connected Vehicle platform experience . 10-13 years of experience in software development, architecture, and/or IT management positions out of which around 3 years should be in Connected Vehicle platform /EV experience Qualification: Bachelor\u2019s degree in Computer Science, MCA or equivalent, Information Technology related fields Skills: Strong OOPs fundamentals, Java, XML, JSON, Web Services, SQLite databases and utilized extended libraries for integrations Strong knowledge on IoT gateway, MQTT and FOTA Understanding of vehicle architecture, Cluster software & Automotive OS. Strong development and infrastructure management knowledge on Google Cloud Platform, Big Query and Kafka Fluent in at least two programming languages; JAVA-J2EE, Node JS, React JS with frameworks Familiar with SQL programming on databases - SQL Server, MySQL, MongoDB Hands on experience on below Microservices API development and core logic implementation Knowledge on gateway integrations, web services, service orchestration Core services development using Node JS, React JS, Docker, Kubernetes Security aspects, AIS encryption, SSL and networking setups Familiar with CI/CD process and backend code deployments Strong problem-solving skills with the ability to disaggregate issues, identify root causes and link analytics to derive solutions Excellent communication and presentation skills, able to clearly and effectively communicate complex analytical and technical content Collaborative team player, professional attitude with a strong drive and highly positive mindset ",

The Connected Vehicle Developer position is part of the in-house product engineering team that has been setup to create technical differentiation and intellectual property in the domain of Software Defined Vehicle (SDV). This role will be part of the team that owns application development, support and enhancement of the Connectivity Applications for the current and future platforms. Key Responsibilities As a Connected Vehicle Developer, you will be responsible for development working with various stakeholders. Your key responsibilities will include, but not limited to: Application Development: Design, develop, and maintain Android applications for use in the vehicles systems, focusing on features for connectivity, communication with Mobile and Cloud applications. Testing and Quality Assurance: Conduct unit tests and system tests to ensure applications meet quality standards and comply with automotive safety regulations. Collaborate with quality assurance teams to identify and fix defects. Performance Optimization: Optimize applications for performance, minimizing resource consumption and ensuring smooth operation on automotive hardware Documentation and Support: Create and maintain comprehensive documentation for applications, including technical specifications and user guides. Provide technical support to internal teams and customers as needed. Collaboration with Cross-Functional Teams: Work closely with system designers, system engineers, product managers and other stakeholders to ensure applications meet customer requirements and integrate with existing vehicle platforms. Work Experience Education Bachelors degree in Computer Science/Electronics & Communications or equivalent degree Experience Minimum 4 years of relevant automotive experience Proficiency in Java/Kotlin, Android Studio, and related tools Familiarity with RESTful APIs & Websocket to connect Android applications to back-end services GraphQL APIs, Apollo Client to connect Android applications to back-end services. Experience in Agile Practice and application tracking tools like JIRA, Rally,etc. Knowledge of in-vehicle systems and protocols (e.g., CAN bus, OBD-II) Knowledge of automotive industry standards and regulations, such as ISO 26262 (functional safety ",

Handle both sales executives and marketing executives work towards the same goal of increasing a company’s revenue, there are some key differences in their roles and responsibilities. A sales executive’s main objective is to deal with consumers and clients to sell products and services, generating revenue and achieving or exceeding sales targets. On the other hand, a marketing executive develops and implements marketing strategies, advertising the business’s goods and services and raising brand recognition. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Provident Fund Compensation Package: Performance bonus Schedule: Day shift Weekend availability Experience: total work: 1 year (Preferred) Work Location: In person

Stay updated on product features, services, and promotions to answer questions effectively. Educate customers on the benefits and features of products and services. Follow up with existing customers to ensure satisfaction and encourage repeat business. Address complaints and offer solutions, ensuring a high level of customer satisfaction. Submit regular reports to supervisors regarding performance, calls made, leads generated, and customer feedback. Familiarity with CRM software and Microsoft Office Suite (Word, Excel). Accurate data entry and handling customer information responsibly. Handling multiple calls and administrative tasks simultaneously. Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Weekend only Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person

Handle both sales executives and marketing executives work towards the same goal of increasing a company’s revenue, there are some key differences in their roles and responsibilities. A sales executive’s main objective is to deal with consumers and clients to sell products and services, generating revenue and achieving or exceeding sales targets. On the other hand, a marketing executive develops and implements marketing strategies, advertising the business’s goods and services and raising brand recognition. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Provident Fund Compensation Package: Performance bonus Schedule: Day shift Weekend availability Experience: total work: 1 year (Preferred) Work Location: In person

🏍️ We’re Hiring: Team Leader – Sales & Operations (Royal Enfield Apparel, Telangana ) Join the iconic Royal Enfield brand as a Team Leader for Apparel Sales & Operations in Telangana. We’re looking for a results-driven professional to lead retail operations and drive business growth across the state . 📍 Location: Telangana (Preferred base: Hyderabad )🕒 Experience: 3+ years in Sales & Operations (Retail/Apparel/FMCG preferred )🏁 Brand: Royal Enfield Appare l📅 Joining: Immediate / ASA P Key Responsibilities : • Lead and manage apparel sales and retail operations across Telangan a • Ensure smooth store operations, stock availability, and visual merchandisin g • Train, guide, and motivate the store teams to deliver excellent customer servic e • Monitor and achieve monthly sales targets and KPI s • Coordinate with internal teams for inventory, logistics, and reportin g • Maintain brand standards across all retail touchpoint s Requirements : • Minimum 3 years of experience in sales and retail operations (apparel experience preferred ) • Strong leadership and communication skill s • Good understanding of the Telangana retail marke t • Passion for motorcycling and the Royal Enfield lifestyle is a plu s • Willing to travel extensively within the stat e 📨 To Apply :Send your updated resume to stephen@royalenfield.com with the subject line: Team Leader – Royal Enfield Apparel (Telangana ) Show more Show less

Job Purpose: The Digital Marketing division of Royal Enfield's Global Brand team is responsible for providing thoughtful, thorough and robust strategy for all digital touch-points (Web, Mobile, Search, Social, Display, and Video) and then executing those recommendations expertly. The team leverages their expertise of each channel to make sure its recommendations are consistently excellent and innovative, and that in-channel performance and data integrity is maximized. You will be a part of this team with specific focus on data analytics, optimization and driving efficiencies for the brand’s digital efforts, supporting the team to build effective and efficient customer nurturing streams. You bring in experience of working data from various consumer touchpoints to build intelligence for effective communication and performance marketing. The role entails leading the reporting and analysis across projects and always on performance campaigns. You have a keen attention to details and have a good grip on the digital ecosystem and data driven marketing. Position Overview: Location: Gurgaon Position Title: Website Operations Reports to : Manager - Website Operations Function: Global Brand Digital What you’ll do: Collaborate with digital team, brand managers and sales to develop an understanding of needs Research and devise innovative statistical models for data analysis Communicate findings to all stakeholders Enable smarter business processes—and implement analytics for meaningful insights Keep current with technical and industry developments around data analytics, use cases for process improvement, emerging technological changes Work as the part of the Digital team, with experience of running digital marketing campaigns including search, social, email mobile etc. Strong understanding of digital technologies including latest tools social, SEO, ORM Website backend, UI/UX. Proven record of using digital analytics platforms like Google Analytics to analyze digital data & draw business ready insights from the same. Collaborate with Digital agencies and other vendor partners & Co-ordinate with cross functional teams across APAC, EU, North America and get the work delivered. Execute analytical experiments methodically to help solve various problems and make a true impact across various domains and functions Identify relevant data sources and sets to mine for brand/business needs, and collect large structured and unstructured datasets and variables. Devise and utilize algorithms and models to mine big data stores, perform data and error analysis to improve models, and clean and validate data for uniformity and accuracy. Analyze data for trends and patterns, and interpret data with a clear objective in mind. Implement analytical models into production by collaborating with the IT team and the analytics agency Communicate analytic solutions to stakeholders and implement improvements as needed to operational systems What you'll bring: Experience: 5 years and above (4 years with Digital agency, 1 with Brand agency is preferred) Strong understanding of SEO, website backend, I/UX Google Analytics, content formats, and reporting Good experience of generating analytics Qualification: Bachelor’s degree (Full Time) - Advertising, Communication or similar stream, MBA (Full Time) (Advertising, Communication or similar stream) Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Job Purpose: Systems Engineer is part of the in-house product engineering team that has been set up to create technical differentiation and intellectual property in the domain of Software Defined Vehicle (SDV). This role will be part of the team for developing, integrating, troubleshooting middleware and system for the vehicle cluster Position Overview: Location: Chennai Position Title: System Engineer Reports to : Manager Function: Digital & IT What you’ll do: As a Systems Engineer , you will be responsible for development activities by working with various stakeholders. Your key responsibilities will include, but not limited to: Development: Android-based system for cluster, facilitating system applications and infotainment applications. Integration and Implementation: Work with VHAL (Vehicle Hardware Abstraction Layer) to interface with vehicle-specific hardware and sensors. Implement and maintain custom drivers for various vehicle peripherals. Functionalities: Develop and maintain components using APSDK or NSDK to support complex infotainment functionalities. Customize AOSP (Android Open Source Project) for specific vehicle applications and functionalities. Troubleshooting: Troubleshoot and resolve software and hardware integration issues in the system for vehicle cluster. Contribute to AOSP (Android Open Source Project) and customize it for specific vehicle applications Collaboration and Mentoring: Collaborate with hardware engineers to ensure seamless interaction between software and vehicle systems. Team up with cross-functional teams to ensure project milestones are met on time and within budget Security and Compliance: Ensure compliance with industry standards for safety and reliability in automotive environments. Participate in code reviews and collaborate with cross-functional teams to ensure high-quality deliverables. Maintain thorough documentation for all development activities and system configurations. What you'll bring: Experience: Minimum 4 years of relevant experience in VHAL, APSDK, NSDK, Kernel or Drivers, RTOS, AOSP, or virtualization. Responsible for automotive systems, including CAN, LIN, and other vehicle communication protocols Experience with virtualization technologies and their application in embedded system Experience in Android Framework AAOS/AOSP with HAL Involved in the development of a new generation Infotainment system. Qualification: Bachelor's degree in Computer Science/Electronics & Communication Science, or equivalent degree Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Position Overview: Location: Chennai Position Title: Automations & Integrations Management Reports to : Head - Enterprise Business Applications Function: Information Technology What you’ll do: 1. Data Integration and Pipeline Development Analyze business requirements and design scalable, automated data pipelines for integrating motorcycle retail and stock data across DMS systems globally. Collaborate with DMS providers to set up APIs with proper authorization and authentication. Create alternatives such as webhooks, SFTP uploads etc.. Architect cloud-based solutions using Google Cloud Services (BigQuery, Cloud Functions, Cloud Run, Cloud Scheduler, Google Cloud Storage). Ensure strict adherence to country-specific data residency and privacy regulations. 2. System Stabilization and Optimization Work on improving the interface stability with business systems like Microsoft Dynamics 365 , SAP , and Azure etc. Design and implement strategies for performance optimization, such as load balancing, adjusting thread counts, and middleware deployments. Automation for Efficiency Gains Develop Python-based automation programs for reconciliation tasks across systems like SAP and Microsoft Dynamics 365, identifying interface issues and ensuring data accuracy. Process large datasets efficiently using tools like Pandas, Azure Synapse, and BigQuery. Host and manage automated programs on Azure Data bricks, ensuring cluster optimization for cost and performance. 4.PDF Data Extraction and Reconciliation Build automation solutions to extract and reconcile data from legal and financial documents. Utilize deep learning for tasks like QR code detection within invoices, enabling faster and more accurate data processing. 5.SAP Integration and Custom Reports Automate SAP VIM (Vendor Invoice Management) reports using VBScript and Bash scripting. Develop SAP-to-Big Query data loading architectures, enabling seamless data flow via middleware, SQL Server, and cloud platforms. Manage delta and full loads for high-volume SAP data tables. 6.Data Visualization and Reporting Design and develop dashboards in Google Looker Studio to provide stakeholders with real-time insights into motorcycle retail, stock, and enabling Sales Warranty Registration. Build interactive visualizations that support decision-making by integrating data from BigQuery and other sources. Collaborate with teams to ensure dashboard alignment with business needs. 7.Testing and GUI Automation Write Selenium test scripts for validating changes in Microsoft Dynamics 365 and other third-party DMS systems. Automate repetitive SAP tasks for Master Data Management, significantly improving team productivity. 8.Monitoring, Error Management, and Reporting Configure bots and alerts for proactive error detection and resolution across data pipelines and interfaces. Provide detailed reports and dashboards for stakeholders, offering real-time insights into retail, stock, and system performance metrics. 9.Finalizing the business requirements with the end users and process owners, preparing Functional Requirement Documents, and get the same implemented. 10.Responsible for coordinating with functional consultants of other modules for cross-functional solutions 11.Responsible for preparing the business process documents and test scripts along with the Business Process owner 12.Responsible for monitoring the projects assigned and publishing the review reports You will be measured on the following key metrics Customer (Business Users) satisfaction Quality of the solution approaches Number of open issues and delivery time Quality of documents prepared by you. What you'll bring: Experience: 1.Data Integration and Pipeline Development Experience designing and implementing data pipelines to collect, process, and store structured and unstructured data from multiple sources, including APIs, webhooks, SFTP, and DMS systems . Strong expertise in working with Google Cloud Platform (BigQuery, Cloud Functions, Cloud Run, Cloud Scheduler, Cloud Storage) for cloud-based integration. Ability to handle data privacy regulations and residency constraints in international markets while transferring and processing data. Hands-on experience working with SAP and Microsoft Dynamics 365 to integrate and process retail, stock, and claim data. 2. Cloud and Big Data Technologies Deep understanding of Google Cloud Platform (GCP) and Azure services, including: BigQuery Azure Data Lake, Azure Blob Storage Databricks (Azure & GCP) for large-scale data transformations and processing. Experience in designing delta and full data load processes for high-volume databases. Ability to optimize cloud infrastructure, reducing latency and improving cost efficiency. 3. Data Processing and Automation Strong Python programming skills, with experience in using Pandas, NumPy for large-scale data transformations. Hands-on experience automating data reconciliation between SAP and Microsoft Dynamics 365 , ensuring system accuracy and efficiency. Expertise in Selenium automation for UI-based testing and process automation. Experience in developing SAP GUI automation scripts using VBScript, Bash, and SAP GUI Scripting to extract, clean, and process financial and operational data. 4.Dashboard Development and Reporting Hands-on experience designing and developing Google Looker Studio dashboards for real-time data visualization and business reporting. Ability to integrate BigQuery and other databases into interactive dashboards. Strong understanding of data visualization best practices to present complex data in an easy-to-understand manner for business stakeholders. 5. PDF Data Extraction and Machine Learning Experience working with machine learning models for extracting and processing PDF documents . Expertise in using deep learning for QR code detection and validation in invoice processing. 6. Testing and Quality Assurance Experience preparing and executing test scripts using Selenium for system testing in Microsoft Dynamics 365 and third-party DMS systems. Experience in SAP Master Data Management automation to improve team productivity and reduce manual efforts. Qualification: Bachelor’s/ Master’s degree in Computer Science. Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Job Purpose: The Connected Platform Developer is part of the in-house product engineering team that has been set up to create technical differentiation and intellectual property in the domain of Software Defined Vehicle (SDV). This role will own application development, communication protocols, designing, building, and maintaining scalable data pipelines for real-time data processing. Position Overview: Location: Chennai Position Title: Developer - Connected Platform Reports to : Manager Function: Digital & IT What you’ll do: As an Developer - Connected Platform , you will be responsible to own end-to-end of development by working with various stakeholders. Your key responsibilities will include, but not limited to: Data Pipeline Development: Design and implement data pipelines using Kafka, MQTT, or HTTP to facilitate real-time data streaming and integration from various sources. Ensure pipelines are scalable and maintainable Data Ingestion and Integration: Develop systems to ingest data from a variety of sources, including IoT devices, databases, APIs, and external services. Integrate data into downstream systems and data lakes. Real-Time Data Processing: Implement real-time data processing solutions using Kafka Streams, Kafka Connect, or similar technologies. Ensure that data processing is reliable and consistent with business requirements Data Transformation and Storage: Design and implement data transformation logic to clean, aggregate, and structure data for downstream applications. Work with databases (SQL, NoSQL, or data lakes) to store and retrieve processed data Collaboration and Communication: Collaborate with data scientists, analysts, and software engineers to understand data requirements and deliver solutions that meet their needs. Communicate technical concepts effectively to both technical and non-technical stakeholders Continuous Improvement: Stay updated with the latest developments in data engineering, Kafka, and related technologies. Drive continuous improvement in data engineering practices and processes What you'll bring: Experience: Minimum 4 years of relevant experience in developing and deploying applications in cloud settings Working with Data OS team to support internal stakeholders by developing data platform capabilities, full stack analytics applications, and data pipelines leveraging Kafka and MQTT/HTTP Experience in tools like Jira or Rally Extensive experience in Microsoft Azure cloud OR GCP, Data Engineering, Data Life Cycle Management Qualification: Bachelor's degree in Computer Science/Electronics & communications or equivalent degree Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Job Purpose: Consumer and market insights (CMI) as a function is responsible for all kinds of customer research (qualitative and quantitative) and data analytics as well as market insights (sales funnel) work - supporting internal stakeholders across functions and enabling them with data backed direction and to make strategic short-long term decisions. The incumbent will act as a skilled Business Analyst partner to join our team responsible for leveraging complex data sources to inform business decisions and drive premium product strategy. The ideal candidate will have a strong analytical background, experience working with large datasets, excellent communication skills, and expertise in creating interactive dashboards and data modeling. Position Overview: Location: Gurgaon Position Title: Customer Experience Analyst Reports to : Lead - Customer Experience Function: Brand What you’ll do: Analytics Complete ownership and accountability of brand & sales funnel data- analyze data for RE and competition (internal + external sources) including consolidation & aggregation. Conduct in-depth analyses to inform business decisions and develop actionable recommendations. Design and develop interactive dashboards using Power BI/ Tableau to visualize key metrics and trends. Certification in data visualization/analytical tools will be prioritized. Develop data models (Marketing and Media Mix, Time series etc.) to support business analytics and reporting needs - Predictive analytics using sales/service/brand funnel fusion. Proven experience manipulating and extracting insights from large,dis-jointed datasets. Ability to collaborate with cross-functional teams (Inside & outside Org.) to drive results Programming knowledge is using and deploying : - SQL/SAS/R/Python will be an added advantage Customer research Comfort in supporting primary/secondary research projects grounds up and executing - Research design, Questionnaire/Discussion guide design, sample plan, execution, report preparation and presentation Quick research execution using new age tools and online platforms to drive efficiency and effectiveness Continuously build knowledge base of auto/2W industry and track key consumer and market trends to develop market foresight & understanding Cater to ad hoc business questions emanating from the brand strategy team to aid their decision making Stakeholder management Liaising with internal cross-functional teams for data sourcing and analysis on time & in full What you'll bring: Experience: 5+ years of relevant experience (Min 2+ years experience with agencies or CMI team) Proficiency in MS excel and powerpoint (Knowledge of Power BI will be plus) An individual who has experience in working with large data sets & data sources Comfortable in working with tight timelines & multiple stakeholders Good communication and interpersonal skills Excel, powerpoint, data representation and visualization tools like PowerBI Good understanding of research methodologies (qualitative and quantitative) Strong analytical, planning and multi-tasking skills Qualification: Bachelor’s degree- (Full Time) - Any specialization Post Graduation / Masters in Business Administration (Full Time) - Analytics Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Job Purpose: This role will be part of the Global Brand organization and will report to the Lead - CRM. The incumbent will be responsible for assisting in establishing and executing the CRM / Marketing technology related comms operations and roadmap across the organization for achieving world class customer satisfaction for Royal Enfield globally. You will work with multiple stakeholders to deliver business objectives ranging and not limited to customer service, marketing and sales teams to maintain a customer-focused attitude with a focus on activities that will nurture and convert prospects and retain customers for lifetime. Position Overview: Location: Gurgaon Position Title: CRM Reports to : Lead - CRM Function: Brand What you’ll do: Drive the Customer Relationship Management (CRM) communication operations for the brand and work cross-functionally with design, analytics, product, research and engineering to define the technology, messaging, strategy and data models in the CRM space for outreach to customers and intenders. Owning the Omni-channel strategy, tactics and delivery of communication plan - Email/SMS/App/WhatsApp/Web Push to handle and lead Customer Lifecycle communication at a Promotional and transactional level. Interface with regional and country SPOCS to define Customer lifecycle communication suited to the geography, bringing an expertise from a functional level to blend with business and regional sensitivities. Drive release of CRM campaigns on time, in full via steering the CRM agency operations, having hands on knowledge and use of the marketing automation, CDP and other supporting tools and models. Drive personalization interventions, derived insights to arrive at sharper segmentation that will yield in increased engagement on CRM mediums, Website and eventual conversions. Lead the identification and creation of customer segments, targeting and reporting to inform the development of the lifecycle program with help of the marketing automation and customer data platform tool. Analyze metrics on implementation and utilization of key marketing technology platforms for global marketing campaigns. Work closely with the creative strategy team, agency partners for creation of CRM comms assets, in tandem sharing the best practices and references. Ensure key campaign and project KPIs are met, manage performance/ reporting and communicate results to executive leadership and alongside ensuring timely payouts and record keeping for vendor related payments. What you'll bring: Experience: 3 - 5 years and above having worked in an agency or brand on customer facing projects and comms. Hands on experience of working with Marketing automation platforms, integrations and reporting. Have delivered CRM assets across various platforms while working with support teams from the creative department. Has working knowledge of CDP, personalization and predictive models for CRM operations Qualification: Bachelor’s degree (Full Time) - CRM, Marketing, Communications Masters in Business Administration (MBA) / Post Graduate Diploma in Management (PGDM) - Advertising, Marketing, Communications Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Job Purpose: The Regional Service Manager is responsible for the dealer service performance in the region and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects Position Overview: Location: Cochin Position Title: Regional Service Manager Reports to : Zonal Service Lead Function: Business Markets- India What you’ll do: Create customer engagement plans based on market behavior and competition targeting areas where the potential is high and the turnaround of customer is less Publish customer engagement events organized by RE to customers well in advance to increase the hype in the market Responsible for Increase of After Sales Service and thereby increased customer market share in the region Responsible for workshop loading and achieving defined targets by number of job orders and service volumes Organize service camps to increase service market share and monitor the efficacy of the service camps centrally with respect to delta revenues to the dealer and RE in the region Contribute to the development of a strategic business plan for Spare parts including market watch, dealer visit etc., competitor information sharing etc. Ensure effective closing of customer complaints within agreed timeline and feedback handling & resolution – Onsite Promote service through Service Engagement Campaigns along with Distributors, participation in rides and other events Lead Product Quality Reporting including collecting PDI feedback from distributors and Warranty claim parts audit and Focus on Network Service Process Quality Audit Create attractive schemes which will cover the target customer to attempt a service visit to the workshop Inform the customer via communication medium like SMS, and social media of RE about the benefits of doing on time periodic service, mobile mega doorstep local service camps, health check ups and anniversary of the motorcycle, service reminders and follow up call to increase the revenues, age-wise unique customer market share to next level. Intimate customers about natural calamities tips to ride safely, benefits on availing services like roadside assistance, insurance renewal, annual maintenance contracts, extended warranty products and other peace of mind products of RE well in advance. Provide tips to customers on a daily basis on additional care of the motorcycle and its maintenance Conduct routine meetings via web or in person to understand the ground reality to improve the business better among the aftersales regional retail team Support the company on understanding out current service customers profiles and expectations. Provide spare parts management support to the channel partners and supportive interaction with factory team Ensure New Model Service Readiness via Service Training, Initial Parts Kit (planning & procurement) Tools & Equipment for new models etc, Provide support to new dealers. Ensure Projects meet service target deadlines Taking the lead in process enhancements for the customer journey to reduce customer complaints and monitor NPS to provide better customer experience Leads the service technical & Soft skill training for dealer partners Accountable for boosting dealer profitability and the dealership’s service absorption ratio. What you'll bring: Experience: 10+ years’ experience in a similar role including Extensive service marketing experience Knowledge of dealer service/ parts operations Qualification: Bachelor’s degree in a relevant field mandatory Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Job Purpose: The desired candidate needs to work in close coordination with the business team. This position will be supporting business to prepare business plans, track monthly plan vs actual performance , process simplification, evaluation of budget proposals capex / Revex and multiple business analysis with an objective of optimizing costs and maximizing revenue. Position Overview: Location: Chennai Position Title: Manager - Finance Business Partner Reports to : Lead - Finance Business Partner, India Motorcycling Function: Financial Planning & Analysis What you’ll do: Working with Business team to create Business Plan [SBP Cycle] and [forecast] 1. Regional Profitability trend and analysis - Co-ownership along with zonal and regional business heads 2. Comparative analysis of Regional diversities and identification and ensure best practices for performance improvement of regional Profit & loss for all parameters like volume, GC%, EBITDA%, Fixed cost, Variable cost, Distribution cost, Marketing spend & Incentives 3. Timely Settlement of credits and recoveries for stakeholders (Dealers and regional vendors) - 4. Timely Billing /Settlement of claims /Incentive/vendor payment, Finalization of vendors along with negotiations at the regional level 5. Dealership performance review for commercial aspects - Dealer Profitability Analysis and identification of initiatives for improvement 6. Dealership Appointment and Termination - Business partnering - Involvement in dealership appointment and termination process to ensure smooth process flow 7. Identification and ensure Automation in Business procedures to save time and cost • S&OP Billing/Replenishments - ensure smooth implementation • Old VAT cases/ VAT assessment • Facilitation of clearance of TRAN-1 to enable RE credit • Review of Business process and automation to save time and cost • Billing coordination • Dealer Reconciliation • Transit Claim • Billing coordination • Day to day operations & revenue reporting 8. Dealership issues identification and ensures its resolution - Active engagement with dealers for identification of financial procedural issues and their resolution by coordinating with relevant stakeholders 9. Understanding Revex / Capex Requirement and proposal evaluation 10. Listing down key business initiatives for SBP Year 11. Business case 12. Monthly Plan vs Actual variance Analysis and deriving deep insights 13. Preparation and Analysis of Business forecast - short term long term 14. Fixed overhead and Capex Tracking 15. Monthly Business Scorecard Reporting 16. Participating with Monthly Business Review with Business Heads 17. Pricing framework and decision support 18. Evaluation of Incentive Schemes and proposing recommendation in line with business needs 19. Purchase requisition validation and recommending approvals 20. Participating as Finance CFT member for key Business Initiatives 21. Major Vendor/Customer Support issues - Coordination with controllership team for smooth resolution of business issues / queries 22. Prepare Progress on business initiatives and linking it with business benefits 23. Coordinating with central act and finance teams to resolve any issues for the business 24. Setting up Working Capital norms - Tracking Actuals 25. Process Key Notes Creation 26. Developing Product Profitability Charts - Growth / GC Matrix using Power BI for Data Analysis 27. Monthly / Quarterly / Yearly Provisions 28. MIS Analysis and ground insights - Trend Analysis and understanding of - Enquiry, Booking, Wholesale and Retail, Studio store performance, Test Ride analysis Booking cancellation, Booking to retail time cycle review, Competition trend, and analysis 29. Identification of business drivers - Retail Finance, Ideal Product Mix, Retail Finance, Lost customer potential revenue, Working capital cycle for dealers and its improvement, Growth trajectory analysis for Spares, GMA, apparel, and soft products and improve its penetration 30. Budget and cost optimization - Ensure Optimum budget allocation and utilization of the same in cost efficient and effective manner 31. Manage commercial activities at company owned brand stores, workshops and depots What you'll bring: Experience: 7-10 years of Experience. Hands on Exposure in SAP High level of understanding of financial statements and interpretations of financial statements Expertise in Using Google applications of spreadsheet/ document/ slides / google data studio Good Communication Skills Working Exposure in Major Auto OEM Urge of Learning /Ability to handle multiple projects Strong Analytical Skills Ability to handle timely delivery pressure Qualification: CA(Chartered Accountancy)/ICWA(Institute of Cost and Works Accountants of India) Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Job Purpose: The Manager - Customer Experience will drive EV customer experience across touchpoints, designing the entire journey from RE EV buyer's perspective. They'll provide consumer insights, collaborate with various teams, and develop differentiated experiences. The role requires strategizing communication plans, utilizing Customer Data Platforms, and defining key metrics. The goal is to enhance customer experience through brand marketing, sales, service, and engagement programs. Constant improvement is expected through strategic planning and market evaluation. This role will partner with Brand Strategy, Product Strategy, Marketing, Sales, and Service teams. Position Overview: Location: Chennai Position Title: Customer Experience Reports to : Group Manager - EV Commercial Function: EV Commercial What you’ll do: Strategic view: Strategic intent is to build the lead generation funnel at top of the funnel and engage with those customers as well as ensure quality leads follow through the funnel via relevant conversations Key KPIS: Lead Conversions across the Brand and business funnels, CSAT and NPS across touch points process setups. Define the Customer journey for RE EV buyers. Create a journey that is better and differentiated from key competition. Also, it has delightful moments that surpass customer expectations Design, develop and execute customer journeys for various formats Craft strategies to build systems and processes to drive customer experience across all touchpoints - website, app, Customer experience at retail stores (sales and service), call center, online CRM, etc. Create the front-end and backend interface for dealing with Customers Work on ways of making the target interventions as per the cohorts identified through customer data Define the CRM interventions required at relevant junctures. Ensuring key KPIs of CSAT and NPS are met. Devise strategic thought around KPI development. Define the communications and the relevant channels that needs to be delivered to the Customer at each touch point what message ,where, when, at what interval and via which mode. Understand customer requirements and develop and define the value additions required. Conceptualize and develop rollout tools and services enabling digitization of customer experiences (like interactive screens, QR codes, paperless transactions, new technologies, etc.) across touchpoints aimed towards elevating customer experience and managing physical limitations. Key Elements: CRM strategy implementation for both offline (Voice support) and Digital (Non-Voice support) For Offline Call center support, we need to have a thorough understanding of Call center operations and how to get effective and efficient lead validations For Digital CRM: Work on CRM strategy, implementation , deployment, adoption, and execution Should have thorough knowledge of Salesforce or any other Marketing automation and CRM tools. Deploy Salesforce Marketing Automation Cloud with WhatsApp, SMS, Push notification, and email channels Campaign calendar mapping, along with journeys/tables in the campaigns Implement and optimize Marketing Cloud campaigns to reach the target audience Manage CRM systems deployed, including personalization, customization , configuration, and data integrity to optimize communications Execute relevant campaigns - Sales and service (lead validation and nurturing, product roll out, product recall, etc.) ROI measurement and optimization. Analytics and insights on the same Lead IT activities related to customer data management and system integration WhatsApp integration and chatbot Customer and Vehicle Data Analysis at Analytics Centre: Analyze the customer and vehicle data for feedback to identify opportunities for improvement and innovation Understanding customer cohorts as well as individual customer needs. Personalize and customize communication for each customer. Lead Customer Complaints Mystery audits and next best actions NPS and next best actions Gemba KPIs creation and Dashboards Management Maintain dashboards and reports to provide actionable insights for management. Experience in Ein -Dashboards for customers with all the relevant information that they need in real time Dashboard and KPIs creation for internal stakeholders for CX parameters Bring in collective ownership of customers across functions and the channels Benchmark with the best in class within and across industries Process improvement and SOPs Design and develop customer-facing policies, empowerment policies, and create SOPs for the store operations aimed towards standardization of customer experience across stores Create audit parameters with a focus on providing a standardized customer experience and review the non-compliance points. Develop training interventions and training content for retail stores, including customer experience product, and processes, in coordination with retail operations and the training team What you'll bring: Experience: 10+ years experience in a similar role in a Customer/ Strategic consulting domain Should’ve worked on CRM tools(Salesforce, Zoho CRM etc.) Qualification: Master’s degree in Business, Marketing or a related field Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Job Purpose: Marketing Manager for EV Flying Flea Business will be responsible for leading the development and execution of marketing strategy, improving brand awareness, leading the development and implementation of marketing initiatives, and working in close collaboration with the Sales, Service, and Brand teams for the implementation of marketing initiatives for India. Position Overview: Location: Chennai Position Title: Marketing Manager - EV Reports to : Group Manager - EV Business Development Lead Function: EV Commercial What you’ll do: ● Responsible for annual marketing plan while keeping in view the target customer segments [existing and prospects], marketing budget and overall business plan ● Lead the design of EV marketing strategies & campaigns across ATL/BTL & direct channels while keeping in view the demographics, preferences, purchasing behavior, styles etc. of the target customer segments and leverage analytics/ CRM to drive call-to-action ● Demonstrate a deep understanding of Electric Vehicle (EV) technology, including its benefits, features, and market trends. ● Define the media plan and channel strategy for all campaigns and obtain necessary inputs and sign-offs from various stakeholders in order to launch/run the campaigns ● Work closely with the Brand Manager to formulate and lead targeted marketing programs as per the calendar to ensure smooth execution in order to execute new product launches, expand the reach, increase the funnel size, increase conversion and maximize the revenue per customer ● Engage with EV forums, conferences, and government initiatives to stay updated on industry developments, network with key stakeholders, and identify opportunities for collaboration and growth. ● Providing inputs basis internal & research data, to the business head for defining the size of opportunity based on analysis of target customer data and CRM and maximizing the conversion across the funnel through targeted marketing initiatives ● Lead the customer relationship programs and key initiatives in association with the dealership senior management to achieve the customer satisfaction index at the dealership ● Monitor customer relations initiatives and provide guidance and course corrections to ensure high effectiveness of the CR programs and initiatives at dealerships ●Work cross-functionally with design, analytics, product, research and engineering to define the technology, messaging, strategy and data models in the CRM space ● Lead the insight-led customer experience management across all digital activities and integrate with all other marketing initiatives (offline) Stay informed about government policies, regulations, and incentives related to EVs, ensuring compliance and leveraging opportunities to promote EV adoption. Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Job Purpose: The incumbent will be responsible for supporting ASMs and the dealership staff in technically for resolving product issues. Position Overview: Location: Chennai Position Title: Technical Support Manager Reports to : Group Manager- Service Lead Function: EV Commercial What you’ll do: Field technical report : Collaborate with Field Teams to collect and analyze technical reports related to Electric Vehicles (EVs), identifying critical issues and escalating them to Quality Assurance for corrective action and joint visits. Need to monitor the Following Reports for the New Product: Develop, Monitor and analyze warranty claims for EV products, tracking trends and critical items, and ensuring corrective actions are implemented through the Field Report Tracker and Failure Part Tracking. Service bulletin creation: Develop and communicate service bulletins to Field Teams based on complaint trends from FOR and warranty failures, ensuring proper validation after design-level modifications are made at the plant level. Once Modification is done at the plant level on the product improvement or value engineering, Need to communicate in Service Bulletin format to Field Team with Proper Validation. Field visit on analysis: Conduct joint visits with Plant Teams to analyze root causes of EV-related issues, identifying areas for improvement, and implementing corrective actions. Field support: Provide technical support for critical EV issues through hotline calls, vehicle diagnosis, and training, ensuring prompt resolution and minimizing downtime. SOP creation: Need to coordinate QA / PD for Critical Issues through the Standard Operating Procedure Customer Complaint Analysis: Analyze customer complaints generated through different modes, identifying trends and collaborating with respective teams for corrective actions, including Non-Product issues with the field team and Product issues with the Plant team. SOP Adherence Monitoring: Monitoring the progress of the SOP implementation at field both at ASM and dealer. Follow up with the concerned field team for early completion. Competitor Model Study: Conduct benchmarking studies of competitor EV models, submitting findings and recommendations for improvement. Service Accessibility and Maintenance: Define Service Accessibility and Maintenance procedures for new EV products, including Flat Rate Time (FRT) for labor billing, ensuring efficient and effective service delivery. Automation of Backend reports QRMS: Product issue resolution - 15 days for process, 30 days for quality, and 60 days for design issues Reducing unplanned visits to the workshop by customers before 1st service Compliant trend monitoring and proactive decision making for service campaign/service updates to field employees What you'll bring: Experience: 7 to 9 years in the aftersales (automotive industry) function as an area service manager. He should have good technical skills and exposure to handling customer complaints. Hands-on field experience would be preferable Good customer handling skills and Excel skills Qualification: Bachelor’s in Mechanical or Automobile Engineering Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Job Purpose: The Administrative Assistant supports the EV Commercial Team with comprehensive administrative and operational assistance. This included handling administrative tasks, overseeing special projects, managing calendars and ensuring office efficiency. The role requires maintaining confidentiality, taking initiative, demonstrating tact and mature judgment, and working independently to support organizational objectives. The ideal candidate should thrive in a fast-paced environment and be capable of managing multiple priorities efficiently. Position Overview: Location: Chennai Position Title: Administrative Assistant EV Commercial Reports to : CGO Function: EV Commercial What you’ll do: Coordinate and prepare materials for leadership meetings, team meetings, and reviews—including agendas, presentations, and follow-up notes. Manage and prioritize email correspondence on behalf of the executive, where needed. Handle sensitive information and communications with discretion and confidentiality. Serve as a point of contact between the executive and internal/external stakeholders. Perform ad-hoc tasks as requested by the executive or leadership team. Act as the primary point of contact for administrative needs for the entire team. Create and manage purchase requests (PRs), purchase orders (POs), and vendor invoices through internal systems (SAP). Monitor and track departmental budgets and expenses, flagging discrepancies and ensuring timely processing of payments. Support the end-to-end vendor lifecycle—onboarding (both domestic and international), document collection, contract processing, renewals, and offboarding. Coordinate with the sourcing and logistics team for vendor contracts and agreements. Handle the paperwork and other related activities for vehicle movements. Track and maintain vendor databases, contracts, and service-level agreements (SLAs). Organize domestic and international travel, including flight, hotel, and local transport bookings for the executive. What you'll bring: Experience: Previous experience as an Administrative Assistant or Executive Assistant Ability to manage multiple tasks and prioritize work effectively. Proficiency in G Suite (Word, Slides, Sheets, G-Meet, Calendars) and other relevant software. Exceptional written and verbal communication skills. Ability to handle confidential information with discretion and professionalism. Strong interpersonal skills and the ability to build relationships with stakeholders internally and externally. Familiarity with event coordination and management. Experience with Budget management and Financial coordination Qualification: Degree in Business Administration or related field preferred Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Zonal Sales Lead - will be responsible for developing the business strategy and planning the regions business operations. The incumbent will create and manage channel (dealer) partner networks, drive the retail sales, demand generation, sales & service network coverage, customer satisfaction through dealership excellence process & work closely with dealerships for developing the market for RE, and identifying opportunities for growth in the rapidly evolving EV market. Position Overview: Location: Chennai Position Title: Zonal Sales Lead Reports to : Group Manager - EV Business Development Lead Function: EV Commercial What you\u2019ll do: Develop and execute strategic expansion plans to improve the reach, visibility, and profitability of Flying Flea in the region Drive the achievement of overall revenues, volumes, and profitability targets defined for the region while focusing on growth across product lines and categories (motorcycles & non-motorcycles) Build and manage the dealership network with a focus on quality of partners and delivering exceptional customer experience; expand the availability and visibility of the full range of products to increase brand penetration and reach. Establish partnerships with EV charging organizations and service providers Expand sales opportunities in corporate, institutional, government, and fleet markets. Work closely with the marketing team to develop targeted marketing programs to expand the brand reach, increase the funnel size, increase conversion, and maximize the Return on Marketing Investments Engage with EV ecosystem stakeholders to develop innovative sales strategies. Design diverse ownership options for EV users to drive sales growth. Enhance the customer experience across dealerships by following the structure, process, and infrastructure standards defined by Flying Flea Engage with Sales and Dealer development teams to ensure each dealer is delivering the Flying Flea customer experience Expertise in dealer and retail finance, as well as technical aspects of EVs Provide support to the dealers in identifying potential areas of improvement in Motorcycle sales, General Merchandise, Parts & Service, Apparel & Genuine Motorcycle accessories, and Financial Services Review metrics to analyze the efficiency and effectiveness of marketing plans in the region Drive employee engagement by leading people development via succession planning, training and development, regular feedback/ follow-up, and reward programs, etc. What youll bring: Experience: 15+ years of experience in sales leadership and management, preferably in the automotive or EV industry. Strong understanding of sales processes, strategies, and tactics. Excellent communication, interpersonal, and leadership skills. Ability to build and maintain strong relationships with customers and partners. Strong analytical and problem-solving skills. Knowledge of the EV market and industry trends. Experience in managing a team of sales professionals. Ability to work independently and as part of a team. Proficiency in using CRM systems and other sales tools. Qualification: Bachelors degree in Business, Sales, Marketing, or related field. Masters degree in Business Administration, Marketing, or a related field.