Responsibilities: Key Responsibilities and Accountabilities are to: Hands on experience on Parking management, Access Control system, CCTV Technical with Boomberrier and Honeywell experience.  Installation, servicing / maintenance, testing, commissioning of Intruder Alarm Systems – IP Surveillance Systems and Access Control Systems or related equipment, following drawing of electrical layouts and building plans in accordance with NSI and relevant Codes of Practice/Policies.  Installation, servicing / maintenance, testing of Disabled Refuge, Public Address, Call System & Induction Loops in accordance with relevant British Standard and other relevant Codes of Practice/Policies.  Providing a quality installation in the most methodical and efficient manner, including the ability to digest detailed scope of works and working drawings.  Liaising with ARC (Alarm receiving centres)  Production of high quality commissioning and handover documentation and as fit drawings.  Maintaining safe work environment at all times and have a good understanding of Health and Safety i.e. Method, Risk assessments, safe working procedures etc.  Client training and demonstration of systems to explain the systems working and functionality.  Responding to out of hours service calls. Call/Whatsapp on 9987006461 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Work Location: In person

Responsibilities: Key Responsibilities and Accountabilities are to: Hands on experience on Parking management, Access Control system, CCTV Technical with Boomberrier and Honeywell experience.  Installation, servicing / maintenance, testing, commissioning of Intruder Alarm Systems – IP Surveillance Systems and Access Control Systems or related equipment, following drawing of electrical layouts and building plans in accordance with NSI and relevant Codes of Practice/Policies.  Installation, servicing / maintenance, testing of Disabled Refuge, Public Address, Call System & Induction Loops in accordance with relevant British Standard and other relevant Codes of Practice/Policies.  Providing a quality installation in the most methodical and efficient manner, including the ability to digest detailed scope of works and working drawings.  Liaising with ARC (Alarm receiving centres)  Production of high quality commissioning and handover documentation and as fit drawings.  Maintaining safe work environment at all times and have a good understanding of Health and Safety i.e. Method, Risk assessments, safe working procedures etc.  Client training and demonstration of systems to explain the systems working and functionality.  Responding to out of hours service calls. Call/Whatsapp on 9987006461 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Work Location: In person

Role Description This is a full-time, on-site role for a Technical Product Support Manager located in Mumbai. The Technical Product Support Manager will be responsible for remotely overseeing product support during matches and events, providing technical support to the on-ground service support team, ensuring smooth execution of the live events, matches, etc., and maintaining effective communication with all stakeholders. i. Responsible for providing central support to Pan–India clients for software errors and hardware problems. ii. Identify software bugs and errors in the existing software installed at the client premises using remote viewing software. iii. Report and request support from the HQ support team for problems/errors unresolved in India iv. Fully responsible for supporting, planning, and guiding software/hardware integration of 3rd party systems with our proprietary systems. v. Should know about handling JSON, SOAP, and XML protocols for API integrations. vi. Fully responsible for resolving software reporting errors, SQL database errors, and customizing reporting fields as per company manuals. vii. Support company software and hardware upgrades for existing clients. viii. Periodically taking data dumps/backups if required to upgrade the system. ix. Server configuration – loading OS, installing company proprietary software, and configuring different IP devices on the Server. x. Configuring different IP devices and loading necessary firmware for hardware devices. xi. Network designing and detailed Project Engineering for new projects. xii. Supporting Pan India engineers/technicians to resolve key technical issues (software and hardware) for Pan India clients. xiii. Resolution of client’s service support requests/breakdown calls within prescribed turnaround time. xiv. Remote monitoring and proactive support for the projects. xv. Maintaining records/reports throughout technical support as per company standards and guidelines. xvi. Proactively checking for updated firmware and hotfixes for companysoftware xvii. Making available for extended hours as and when necessary to ensure timely completion of service calls. Qualifications Product Support and Technical Support skills Customer Satisfaction and Customer Support skills Excellent communication skills Ability to troubleshoot technical issues efficiently Experience in product management or technical support roles supporting live events is preferred Bachelor's degree in computer science, Engineering, or related field Minimum 5 years of experience Industry IT Services and IT Consulting Employment Type Full-time Work Location Hybrid (based on the live event or match schedule). Job Types: Full-time, Permanent Pay: ₹1,200,000.00 - ₹1,500,000.00 per year Benefits: Health insurance Provident Fund Work from home Shift: Day shift Work Days: Monday to Friday Work Location: In person