IT Head

About the Role:

CIF is seeking a strategic and hands-on IT Head to architect, manage, and future-proof our entire digital ecosystem. This is a critical leadership role responsible for overseeing our expansive and rapidly growing data infrastructure (200+ TB, growing at 5 TB/month). You will be the key person in designing a robust archival cvvand retrieval system, ensuring seamless network operations, and supporting our core activities in online courses, webinars, and digital media promotion. You will lead a small team and work closely with the Media Head to manage our valuable digital assets efficiently.

Key Responsibilities:

1. Strategic IT & Data Architecture Planning:

• Analyze current and future storage requirements across all platforms (Vimeo, local storage, cloud services).
• Design, plan, and implement a comprehensive, scalable, and cost-effective archival and retrieval system for our massive media library.
• Develop and enforce a data lifecycle management policy, including guidelines for downsizing, transcoding, and long-term preservation.
• Forecast technology trends and plan budgets for IT infrastructure, ensuring CIF is "future-ready."

2. Network & Systems Management:

• Manage and maintain all local area networks (LAN), wireless networks (Wi-Fi), and internet connectivity to ensure high availability and security.
• Oversee the CCTV system and other security infrastructure.
• Implement robust backup, disaster recovery, and cybersecurity protocols.

3. Webinar & Digital Event Support:

• Own the end-to-end technical execution of webinars and online courses: pre-event system setup, live recording, and post-event processing.
• Ensure flawless audio-visual quality and reliability for all live online events.

4. Media Asset Management & Team Leadership:

• Manage and mentor a two-member support team for network maintenance and media handling tasks.
• Work directly with the Media Head to understand creative needs and translate them into technical requirements for storage, format, and delivery.
• Oversee the processes for uploading, downloading, and organizing content across various storage platforms (e.g., YouTube, Vimeo, internal servers, cloud archives).
• Streamline workflows for processing, tagging, and retrieving media assets.

5. Ecosystem Integration:

• Develop a deep understanding of how all digital components interact—online courses, video albums, eBooks, website, and storage systems—and optimize their integration.
• Evaluate and recommend new software and hardware solutions to improve efficiency.

Desired Skills & Qualities

• Ability to design scalable systems
• Strong communication and collaboration skills
• Prior experience in educational, media, or non-profit sectors would be an advantage

Job Type: Full-time

Benefits:

• Food provided

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Work Location: In person