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Teleperformance (TP)
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Insurance Team Lead

Insurance Team Lead

Teleperformance (TP)

2 - 7 years

3 - 5 Lacs

hyderabad

Posted:2 weeks ago| Platform:

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Skills Required

compliance team management escalation management team handling insurance operations solving queries insurance domain insurance leadership skills leadership escalations policy issuance management skills customer operations customer support operations crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Greetings from Teleperformance

Role: Insurance Team Lead

Location: Hyderabad

Notice: Immediate to 15 Days

Skill: Need Candidate from Insurance background

Salary: Open to discuss

Shifts: General

Interested candidates please reach out to below num:

Charlie HR - 7330616341

Manage insurance operations, including policy issuance, customer support operations, and team handling
Ensure compliance with regulatory requirements and internal policies.
Provide leadership skills to the team and manage escalations effectively.
Handle queries from customers and resolve issues promptly.
Oversee team management activities such as recruitment, training, and performance evaluation.
Manage insurance operations, ensuring compliance with regulatory requirements and company policies.
Lead a team of customer support professionals, providing guidance on policy issuance, escalations, and query resolution.
Oversee the entire lifecycle of insurance products from application to policy issuance, including underwriting and claims processing.
Develop strong leadership skills to motivate teams towards achieving targets and delivering exceptional customer experiences.
Ensure effective communication among team members, stakeholders, and clients through regular meetings and feedback sessions.

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