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3 Customer Support Operations Jobs

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Technical Writer

Teamware Solutions

3.0 - 5.0 years

Gurugram

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Working days - Mon to Fri Time - 3 PM to 12 AM IST Location - preferably Delhi/NCR ( Hybrid) Create, organize, and optimize critical knowledge content Work on content improvement through Jira tickets with role wise targets Identify improvements and knowledge gaps in our content through audits and data analysis Ensure our content is accurate, consistent, and highly effective for our users Triage and maintain content and workflow feedback across the organization Build and maintain key relationships with CS Operations, Partners, Training, Quality, Business Process and Change Management teams Your expertise: 3+ years of experience in technical writing or relevant experience Excellent proofreadin...

Posted 1 week ago

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Fresher hiring and Experienced Hiring For CSE Roles

Cognizant

0.0 - 3.0 years

Chennai

Work from Office

Key Responsibilities Respond to customer inquiries via voice, email, and chat in a timely and professional manner. Provide support for order issues, payment queries, and concerns. Ensure first-contact resolution whenever possible. Accurately log and track support tickets in CRM system. Escalate unresolved or complex issues to Tier 2 or specialized teams. Communicate policies and procedures clearly to customers. Maintain high-quality standards in line with SLAs and KPIs. Qualifications Experience: Fresher/2024 and 2025 Passout Skills: Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Basic technical aptitude and ability to learn new systems ...

Posted 1 week ago

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Customer Support Executive - Hindi Voice Process (Bangalore)

Teleperformance (TP)

1.0 - 3.0 years

2 - 3 Lacs

Bengaluru

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Job Title: Customer Support Executive (Hindi Voice Process) Domain: E- Commerce Location: Marathahalli (Bangalore) Eligibility Criteria: Graduation mandatory Experience: 1 year in any BPO domain (Mandatory) Languages: Fluent in English & Hindi (Mandatory) Looking for Immediate joiners. Salary: 22,000 Take Home / 27,000 CTC (1+ year experience in Customer Support) Work Schedule: 6 days working 1 rotational week-off Day Rotational Shift Contact: Priya HR: 8870193504 (Call or Share your'e resume through Whatsapp)

Posted 3 weeks ago

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