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1.0 - 3.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Job Description (Posting). Job Title:Knowledge Manager Job Category:Service Excellence/Service AssuranceDepartment/Group:Value Plus PRF NO: 1979014, 1962823, 1979014Location Multiple Job DescriptionROLE AND RESPONSIBILITIES Collaborate with key leaders to define data needs Develop and implement a comprehensive, innovative knowledge/content management structure to ensure the efficient dissemination of information across a broad spectrum of functions and users Drive the development and implementation of important information to improve service Develop comprehensive professional development to train employees to access and analyze data throughout the organization Develop strategies for long-term, sustainable systems to support the delivery of instruction Facilitate communication between stakeholders, successfully facilitating necessary negotiations Recommend, implement, and administer methods and procedures to enhance Knowledge Management operations Maintain currency of knowledge with respect to relevant curriculum, technology, marketing, and/or systems Gather data on user experience and implements plans of action to improve user experiences Provide general leadership, guidance, and support to relative team members in order to collaborate, give feedback, develop plans, and reach team and individual goals Working knowledge of ITIL framework. Prior Service desk experience a must Experience in online knowledge management, knowledge management tools Experience in Content writing and instructional design Exposure to similar role for a minimum of 1 Year. Experience of working in 24/7 environment. Experience with Excel, Access and other database programsExperience Desirable 2 year or more experience in similar role. Experience on Desktop support, application supportSkills and Knowledge Strong interpersonal skills Accredited certification on Content Writing / Instructional design Accredited certification on Knowledge management is added advantage Excellent written and oral communication skills demonstrated experience in the ability to communicate with, engage and inspire a wide range of audiences Ability to develop, plan and implement short and long-range goals Ability to keep current on technological developments/trends Ability to evaluate resources for applicability to projects Ability to write and deliver complex documents for sophisticated audience. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases Qualification B-Tech Skill (Primary) Cloud Services-Processes-IT Process Engineering
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
malappuram
Work from Office
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Posted 2 weeks ago
3.0 - 4.0 years
4 - 8 Lacs
noida
Work from Office
M R Consultants Corporation is looking for Instructional Designer to join our dynamic team and embark on a rewarding career journey Responsible for designing, developing, and delivering instructional materials Use instructional design principles and best practices to create engaging and interactive learning experiences Use instructional technologies, such as learning management systems (LMS), authoring tools, and multimedia tools, to create and deliver instructional materials Excellent communication and interpersonal skillsExcellent project management and organizational skills
Posted 2 weeks ago
3.0 - 8.0 years
5 - 8 Lacs
bengaluru
Work from Office
We are looking for a dynamic and creative Instructional Designer to develop impactful training programs that meet the evolving needs of our learners and the industry. This role involves designing engaging curricula, evaluating training effectiveness, and ensuring alignment with the organizations strategic goals. Youll play a vital role in driving learning innovation by incorporating modern technologies and effective teaching methods into our programs. Key Responsibilities: Program Design Development Create engaging and effective online and blended learning programs tailored to various audiences and learning environments. Develop content that enhances both technical skills and character-building competencies such as critical thinking, creativity, problem-solving, communication, and teamwork. Design real-world, application-based learning experiences that bridge theory and practice. Collaboration Industry Alignment Collaborate with industry experts, academics, and practitioners to ensure course content is up-to-date, relevant, and aligned with emerging trends. Foster an interdisciplinary approach by integrating knowledge from multiple domains to promote holistic learning. Continuous Improvement Gather feedback from learners and stakeholders to refine course content and delivery methods. Analyze performance data to enhance curriculum effectiveness and learner outcomes. Innovation in Learning Stay current with trends in education and instructional design by attending conferences, webinars, and reading industry research. Incorporate new tools, technologies, and teaching methodologies to enhance engagement and outcomes. Design experiential learning activities like case studies, simulations, and projects for deeper learning and retention. Instructional Technology Accessibility Use Learning Management Systems (LMS) to build, manage, and deliver course content efficiently. Customize LMS features to enhance user experience across platforms, especially on mobile devices. Design inclusive learning experiences that cater to diverse backgrounds, cultures, and learning styles (visual, auditory, kinesthetic). Leadership Team Management Lead and support a team of instructional designers, creating a collaborative and high-performing work environment. Provide mentorship, feedback, and growth opportunities for team members. Promote open communication, resolve conflicts professionally, and ensure team alignment on goals and deadlines. Preferred Qualifications: Masters degree in Education, Instructional Design, or a related field. Minimum of 3 years of experience in designing curriculum, especially for online or blended learning environments. Strong command of Learning Management Systems (LMS) for course creation, content management, assessments, and learner engagement. Proven ability to develop programs that balance technical skill-building with personal and professional development. Experience with integrating innovative technologies and tools into instructional strategies. Excellent communication, leadership, and teamwork skills. Ability to design for diverse audiences and adapt content to varied learning needs and preferences.
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
pune, maharashtra, india
On-site
About VOIS In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. About VOIS India VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone Job Description Role purpose: To deliver best in class learner experience and impact for VOIS, creating engaging learning activities and compelling course content and applying tested instructional design theories, practice and methods, whilst working with subject matter experts and VOIS to identify training needs. 2-3 years working experience in instructional design and with instructional technology Create and update classroom and online courses or trainings in the Learning Management System. Load, test and trouble shoot e-Learning content and liaise with content owner to resolve any issues before publishingEnrolment/Mark attendance of learners for classroom sessions where this has not been carried out online. Research, write, and manage online content including text, images, video, and other media. Edit and publish how-to video/audio content. Design visual solutions that educate and empower users. Create templates for digital assets . Proficiency in Story Boarding Innovate design processes to improve visual appeal and efficiency. Preferred Qualifications: Instructional Design Training and Design Not preferred from Educational industry VOIS Equal Opportunity Employer Commitment India: VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we'll be in touch!
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
In this role, you will be responsible for driving the end-to-end training strategy, which includes identifying organizational training needs, designing scalable programs, and establishing processes and teams to deliver measurable learning outcomes. Your contribution will help foster a culture of continuous development, operational excellence, and entrepreneurial thinking throughout the organization. Your key responsibilities will include identifying organization-wide training needs through performance analysis and collaboration with stakeholders, designing and implementing structured learning programs that are in line with business goals, establishing and leading the Learning & Development (L&D) and quality teams by defining roles, workflows, and governance processes, managing a comprehensive curriculum to support onboarding, upskilling, and leadership development, developing standard operating procedures (SOPs), training frameworks, and documentation for consistency and quality control, promoting a quality-first approach in training delivery, content, and learner experience, collaborating with department heads to integrate learning into day-to-day performance management, fostering an entrepreneurial mindset by creating agile, learner-led development programs, overseeing training budgets, vendors, and digital learning platforms, and tracking learning effectiveness through data, key performance indicators (KPIs), and business impact. To excel in this role, you should possess at least 5 years of experience in Learning & Development, Training, or HR strategy roles, with a proven track record of setting up L&D teams, processes, and systems from scratch. You should have a strong understanding of instructional design, training operations, and performance evaluation, along with excellent communication, leadership, and cross-functional collaboration skills. Familiarity with Learning Management System (LMS) tools and digital learning platforms is essential, and preferred certifications include Certified Professional in Training Management (CPTM), Certified Professional in Talent Development/Certified Professional in Learning and Performance (CPTD/CPLP), or other credentials recognized by the Association for Talent Development (ATD). Joining NetCom Learning will offer you a high-ownership role with influence across departments in a fast-paced, innovation-led environment that values initiative.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
andhra pradesh
On-site
This is a full-time hybrid role for a Corporate Trainer at our company. As a Corporate Trainer, your main responsibilities will include conducting training sessions, developing training materials, assessing training needs, and evaluating training effectiveness. While the primary location for this role is in Vishakhapatnam, you will have the flexibility to work from home as well. To excel in this role, you should be proficient in Pseudo Codes, Flowcharts, Logic Building, and Problem Solving. Your skills should also encompass Training and Development, Instructional Design, and Curriculum Development. Previous experience in conducting training sessions and assessing training needs is essential. Strong communication and interpersonal skills are a must, along with knowledge of learning management systems. The ability to adapt to different learning styles and preferences will be beneficial. Any experience in corporate training or the education sector would be a plus. Ideally, you should hold a Bachelor's degree in Education, Human Resources, Business, or a related field. If you are passionate about training and development, possess excellent communication skills, and have a knack for designing effective training programs, we invite you to apply for this exciting opportunity.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As the Executive Leadership and Talent Development Practitioner, AVP at Deutsche Bank in Bangalore, India, you will be a key member of the Global Leadership, Talent and Succession team within the Talent, Development and Suitability division. Your primary responsibility will be to design, deliver, and oversee global executive leadership and successor development programs. Collaborating with internal stakeholders and external partners, you will contribute to the overall leadership and talent development landscape of the organization. In this role, you will have the opportunity to contribute to the development of talents and leaders by managing the end-to-end process of program management, including design, delivery, and evaluation. You will work closely with various teams to ensure the financial and operational efficiency of initiatives, adherence to internal processes, and stakeholder engagement. Additionally, you will provide career development interventions for key talent segments and support regional projects as a subject matter expert in executive leadership and talent development. To excel in this role, you should have a university degree or equivalent qualification and approximately 6-7 years of experience in Leadership/L&D/Talent/Succession program management. Your expertise should include instructional design, adult learning principles, and training delivery. You should also possess strong program management skills, analytical capabilities, and stakeholder management experience, particularly in a global and matrix environment. Furthermore, you should be skilled at preparing briefings and presentations for senior management, have fluency in English, and preferably hold a psychometric certification or formal training in coaching or career conversations. You will receive training, coaching, and support to enhance your skills and progress in your career within a culture of continuous learning and collaboration. Deutsche Bank values diversity, inclusivity, and a positive work environment where employees are empowered to excel together. If you are a team player with a passion for leadership and talent development, we encourage you to apply and be part of the Deutsche Bank Group.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
vijayawada, andhra pradesh
On-site
You will be joining Lot Mobiles Pvt Ltd as a Training and Development Manager, a full-time on-site role based in Vijayawada. Your primary responsibility will be to design, implement, and oversee training programs for employees, ensuring they are equipped with the necessary knowledge and skills to thrive in their respective roles. Your role will involve utilizing your expertise in Training & Development and Employee Learning & Development skills. You should possess experience in instructional design and employee training, along with strong communication and presentation abilities. Your capacity to evaluate training requirements and formulate effective training initiatives will be crucial in this position. Moreover, any previous experience in the retail or telecom industry would be advantageous. A Bachelor's degree in Human Resources, Training & Development, or a related field is required for this role. Join us at Lot Mobiles Pvt Ltd and contribute to our commitment of delivering exceptional tech solutions and personalized service to our customers.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Senior Training Specialist at Zelis India, you will be responsible for designing, developing, and implementing training interventions and courses to enhance employees" skills, knowledge, and performance through structured learning experiences. Your role will involve collaborating with stakeholders to assess learning and development needs, creating blended learning solutions, and integrating technology to track learning progress effectively. You will work closely with subject matter experts and instructional designers to ensure content relevance and continuously improve training offerings based on feedback and business goals. Key Responsibilities: - Curriculum Design: Design and develop training programs for employees at various levels, including blended learning solutions such as instructor-led training, eLearning modules, and self-paced learning. - Needs Analysis: Assess learning needs through collaboration with stakeholders, conduct training needs assessments, gap analyses, and performance evaluations. - Content Development: Create, research, curate, and adapt learning content to align with organizational goals, utilizing instructional design methodologies like ADDIE or SAM. - Technology Integration: Use Learning Management Systems to upload and track learning progress, stay updated on new learning technologies to enhance training programs" effectiveness. - Collaboration: Work closely with SMEs, instructional designers, and other stakeholders to ensure content relevance, engage with HR and talent management to align learning initiatives with organizational strategies. - Evaluation and Feedback: Monitor learning program effectiveness through evaluations, feedback surveys, and performance metrics, continuously improve training offerings based on feedback and learning outcomes. - Data Management: Ability to consolidate and analyze data, reporting and dashboard creation. Skills Required: - Instructional Design: Strong understanding of instructional design principles and methodologies. - Project Management: Ability to manage multiple projects and meet deadlines. - Content Creation Tools: Familiarity with tools like Articulate Storyline, Adobe Captivate, or other authoring software. - Communication: Excellent written and verbal communication skills for clear content creation and collaboration. - Analytics and Evaluation: Ability to assess learning program effectiveness and analyze learner performance. - Technology Proficiency: Familiarity with Learning Management Systems and eLearning development tools, good Excel skills, and knowledge of tools like Power BI will be an added advantage. Educational Background: A successful candidate for this role will have a degree in Instructional Design, Human Resources, Education, or a related field, along with extensive experience in Learning and Development or Instructional Design (typically 5+ years). Your contribution as a Senior Training Specialist will be crucial in ensuring employees receive relevant and impactful training to drive organizational performance and growth.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Global Program Manager is a Learning professional responsible for designing, developing, and ensuring the execution and delivery of learning and enablement content. You will collaborate closely with internal lines of business and strategy teams to create engaging programs for both internal and external audiences. By working with internal teams or external vendors, you will be accountable to multiple stakeholders for project definition and measuring its impact on the business upon project completion. Your primary responsibilities include designing and developing learning solutions internally and with external vendors, utilizing instructional design theories and methodologies to create engaging and result-oriented learning activities. You will deliver developed content through train-the-trainer and knowledge transfer sessions. Additionally, you will align closely with an internal Line of Business, understanding their applications, customers, Go-to-Market strategies, offer roadmaps, and subject-matter experts and trainers. As a Global Program Manager, you will establish workforce and partner transformation plans to drive changes in knowledge and competency, aligning with the overall strategy of the LOBs and organizations. Working with key stakeholders, internal academies, and commercial leaders, you will define the scope of learning experiences, clarify learning objectives, identify subject-matter experts, establish timelines, and project outcomes. You will develop solutions catering to a diverse set of learners across various platforms such as instructor-led training, live events, videos, online courses, quick reference guides, and more. Effective project management will be crucial, involving scope identification, key stakeholder engagement, timeline management, and issue resolution. You will also develop detailed project plans to manage content customization, creation, and revision, utilizing eLearning tools like Articulate 360, Camtasia, Premier, and PowerPoint. Qualifications: - Bachelor's Degree or 5+ years of industry experience - Specialization in Project/Program Management - Excellent written and verbal communication skills - High-level experience in Education, Training, and Enablement - Strong interpersonal skills and ability to communicate effectively with a global audience - Required experience in managing global teams and establishing team frameworks - Knowledge in Information Technology, Data Centers, Critical Cooling, and/or Electrical Power Systems - Agility to participate in special projects and support critical tasks - Dynamic with the ability to work independently and as part of a fast-moving team - Some travel required, working across time zones may be necessary This is a full-time position with the requirement number 009ENE.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining Honeywell's global team in the Industrial IoT revolution, specifically within Honeywell Life Sciences (HLS). As an Instructional Designer, your role will be crucial in educating customers and implementing an exceptional customer education program. Your responsibilities will include acquiring in-depth technical knowledge of Honeywell Life Sciences quality management solutions and utilizing adult learning principles to create engaging learning experiences. In this position, you will design, develop, and assess learning content to cater to various delivery formats such as instructor-led (classroom and virtual), eLearning, self-paced modules, blended learning, and accreditation programs. Your effective internal communication skills will be key, enabling you to lead presentations and provide training facilitation guidance. Additionally, you will be tasked with managing documentation related to Honeywell Life Sciences products and third-party tools, ensuring they are utilized effectively for both customer-facing interactions and internal training purposes. This role may require up to 10% travel for various business needs. At Honeywell, you will have the opportunity to contribute to innovative solutions at the forefront of the industry, challenging conventional practices and setting new standards for both customers and the company. Join us in shaping the future and making a difference in how we work and learn.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
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Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Reporting to the Learning Manager of Technical Skills Development Team, the Learning Consultant provides learning and development solutions to Operations employees globally - help in the execution and implementation of the learning initiatives as well as support the learning function from an administration, reporting, process, operational, and logistical perspective. In addition, coordinate with different colleagues and business partners, generate reports and analysis, measure training effectiveness, and mentor/coach learners. The following details the specific responsibilities and qualifications for this role. Candidates with strong leadership, learning professional experience, and technical expertise will be an ideal fit for this role. **Key Responsibilities:** **Program Management:** Lead the execution of global learning projects required by the business, in partnership with the Program Managers and internal team members. This includes training design, eLearning creation, learning needs analysis (LNA), training facilitation, and delivery of programs. Serve as the point of contact to delegate tasks, lead all aspects of execution, and report on program progress. **Learning Measures:** Partner with leaders in ensuring that the learning metrics and success measures across their programs are aligned and consistent with the Learning Evaluation and Reporting Standards. **Quality Assurance:** Assist in conducting regular audits, analysis, and reporting on the performance of each learning program assigned. **Innovation/Data Fluency/Problem-Solving:** Stay updated on industry trends and emerging/new technologies to lead internal innovation and continued improvement of the data reporting and analysis of all learning programs. Use data and analysis to recommend effective learning solutions. **External Partnerships:** Cultivate positive partnerships with external providers to broaden learning opportunities, incorporate industry trends in learning programs, and demonstrate proactive actions in identifying and addressing the business knowledge and skills gaps. **Peer Collaboration and Development:** Lead, implement, and serve as a role model in the comprehensive development of learning and development (L&D) skills and behaviours, from onboarding to continuous learning, of new colleagues - including organizing onboarding schedules. Partner with the leadership team for internal team engagement initiatives and implement proposed plans. **Mentoring/Coaching:** Mentor and provide support to Learning consultants and Senior Learning Consultants to improve their professional development. **Stakeholder Management:** Work with internal business leaders and partners to establish effective and build positive business partnerships, address their learning needs, and drive programs successfully for the business. **Leadership:** Act as Deputy in the absence of the group's Manager and overall lead for key programs/projects. **Other duties and responsibilities aligned to business requirements.** **Required Skills and Qualifications:** - Minimum 3 years of experience in Corporate Learning or a similar field. - Expertise in Learning Needs Analysis, Instructional Design, Training Facilitation and Delivery, and Measurement of Learning Effectiveness. - Proficiency with Learning Management Systems (LMS), e-learning platforms, authoring tools (Articulate Rise, Storyline, etc.), MS Excel, PowerPoint, and PowerBI or Power Automate. - At least intermediate level of expertise on general technical subjects like networking, operating systems, remote computing, programming, and cloud. - Proficient in data analysis and reporting. - Strong project management skills, organization skill, and ability to engage with multiple stakeholders on an ongoing basis. - Superb communication and presentation skills, experience in liaising with Senior leadership preferred. - Ability to produce and deliver results in an environment where stretch objectives are continually set to meet increasing customer expectations. **Preferred Knowledge & Skills Accreditation:** - Technical certification/s completed (at least 1 with the goal to add in the future for professional development) a plus and not limited to: - Linux/RHCSA - AWS Cloud Practitioner - Azure Network Engineer Associate - VMWare Certified Professional - Cloud Technology (AWS, Google Cloud, Microsoft Azure) - Programming (SQL, Python, R, JSON) - AI (ML, NLP, DL, Gen AI, LLM) LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth. Our values of Integrity, Partnership, Excellence, and Change guide our decision-making and everyday actions, underpinning our purpose and the foundation of our culture. Joining LSEG means being part of a dynamic organization of 25,000 people across 65 countries, where individuality is valued, and you can bring your true self to work. You will experience a collaborative and creative culture that encourages new ideas and is committed to sustainability across our global business. Together, we aim to re-engineer the financial ecosystem to support and drive sustainable economic growth, by accelerating the just transition to net zero, enabling growth of the green economy, and creating inclusive economic opportunities. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives. **Privacy Notice:** Please read our privacy notice carefully to understand what personal information London Stock Exchange Group (LSEG) may hold about you, how it's used, your rights, and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential to ensure that candidates applying to LSEG are aware of this privacy notice.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
The role of a Visiting Professor at DG Tech Institute located in Vasai Virar involves teaching students, developing curricula, conducting research, and participating in departmental activities. As a Visiting Professor, your responsibilities will include mentoring students, grading assignments, and collaborating with faculty members to enhance the educational experience. To excel in this role, you should have advanced knowledge in the relevant subject area, a strong academic/professional record, and experience in curriculum development and instructional design. Excellent teaching and presentation skills, strong research abilities, and effective written and verbal communication are essential. You should also be able to work collaboratively with students, faculty, and administration. If you possess an equivalent degree in the relevant field and have previous experience in a teaching role, it would be beneficial. Join us at DG Tech Institute to make a difference in the lives of our students and contribute to their academic growth and success.,
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
pune, maharashtra, india
On-site
Job Description Job Title: Unit Manager - Process Training Reports To (Title): Training Manager Job Location: Bangalore/Pune Job Summary: We are seeking an experienced Mortgage trainer, manage multiple training requirements and its implementation and measure its impact. A successful candidate will be passionate about learning and excited about the prospect of leading by example. Job Responsibilities: Requirements : PastMortgage Originations experience to design, develop and deliver training with two or more years of experience Must have excellent presentation skills Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance Identifying training needs by consulting with business stakeholders and using needs assessments Developing and delivering training solutions that meet business needs Optimizing training processes for efficiency Manage supply chain in terms of planning, organizing, ensuring high conversion and retention from onboarding new hires till handover to business Exhibit agility in both method and approach to accommodate planned and ad hoc requirements of the business Competency Requirement (with desired proficiency level): Communication Skills (Oral and Written) - Advanced Mortgage Domain - Expert Evaluating others - Advanced Facilitation Skills - Advanced Instructional Design - Intermediate People Management - Advanced Employee Engagement - Advanced Stakeholder Management - Advanced Excel Skills - Intermediate Flexibility, Integrity and Accountability - Expert Additional Requirement: Graduate in any field Experience/certification in Mortgage industry with expertise to loan processing & Initial Underwriting in US Residential Mortgage About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
We are looking for a dedicated and experienced Training Specialist to join our team as a Claims Administration Trainer. Your primary responsibility will be to provide comprehensive training to our team members, ensuring they are well-equipped to handle claims processing and customer inquiries while adhering to company policies and industry regulations. As a key member of our claims administration department, you will contribute significantly to maintaining high standards and driving the organization's success. Your role as a Process Trainer (Non-voice) at Enlyte requires a minimum of 2 years of experience and a graduate-level education. You will collaborate closely with the Claims Administration management team to identify training needs and develop effective strategies. Conducting onboarding training for new hires and providing continuous education for existing staff will be crucial in enhancing skills, productivity, and overall performance. Utilizing various training methods such as classroom instruction, webinars, workshops, and one-on-one coaching, you will develop and deliver engaging training sessions. Monitoring and evaluating training programs, gathering feedback, and collaborating with subject matter experts to ensure training materials" accuracy and relevance are essential aspects of your role. Maintaining training records, tracking employee progress, and preparing reports for management on training outcomes will be part of your routine responsibilities. Additionally, you will assist in developing e-learning modules and technology-based training solutions to enhance accessibility and scalability. Your skills should include proven experience as a Training Specialist, preferably in the insurance or claims administration industry. A solid understanding of claims administration processes, excellent presentation and communication abilities, and strong organizational skills are key requirements. Proficiency in instructional design, technological savvy, and an analytical mindset to assess training needs and effectiveness are also essential. Being adaptable, proactive, and a team player with a passion for continuous improvement will help you succeed in this role. Flexibility to travel occasionally for on-site training sessions may be required. Your contribution to cross-functional projects and initiatives related to claims administration will be highly valued. If you are ready to take on this challenging yet rewarding role in BLR, Surya Wave Building, India, we look forward to receiving your application.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
haryana
On-site
As an Instructional Design Specialist in the Talent & Organization (T&O) practice at S&C Global Network, you will play a crucial role in assisting clients from various industries in Learning Design and Development, Change Management, and HR Transformation. Your expertise will contribute to the creation of innovative learning strategies and solutions, aiding in managing organizational change and facilitating a smooth transition process for clients. Your efforts will be instrumental in shaping the workforce of the future, making you an integral part of a dynamic team. Your responsibilities will involve collaborating with client teams to comprehend business challenges, propose solution approaches, and oversee the design, development, and delivery phases. Conducting Training Needs Analysis, crafting comprehensive content outlines aligned with the curriculum, establishing design standards, templates, and checklists, and liaising with internal and client stakeholders to create impactful training materials will be vital aspects of your role. Additionally, you will review training deliverables, identify risks, provide constructive feedback to enhance team skills, and explore opportunities to incorporate innovative learning strategies. Ideal candidates for this role should possess a Graduate/Post Graduate degree in disciplines such as Journalism, Mass Communication, English Literature, Advertising, or Public Relations, along with a minimum of 6+ years of experience in content development and instructional designing. Proficiency in developing and delivering various training modalities, coaching small teams independently, and utilizing industry-standard design tools like Articulate, Captivate, Lectora, Camtasia, SAP Enable Now, and WalkMe is essential. Furthermore, strong interpersonal and writing skills, a sound business acumen, and cross-cultural competence are key attributes required for success in this role. Joining Accenture offers a promising career path with rapid progression opportunities, a supportive culture focused on continuous learning and development, exposure to cutting-edge tools and technologies, and a collaborative environment to engage with global clients on transformative projects. You will have the chance to work alongside industry experts, shaping innovative solutions with emerging technologies while upholding responsible business practices. Personalized training modules aimed at enhancing your consulting skills, industry knowledge, and overall capabilities will be provided, fostering a culture committed to equality and boundaryless collaboration throughout the organization. In summary, as an Instructional Design Specialist at Accenture, you will be part of a dynamic team driving impactful change and innovation in the learning and development space, shaping the future workforce and contributing to the success of key clients globally.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
tirupati, andhra pradesh
On-site
As a STEM Trainer at The Robot-Ed Company in Tirupati, you will play a crucial role in promoting 21st-century skills through STEM and robotics education. Your primary responsibility will be to develop and deliver STEM-related educational programs and workshops. This full-time on-site position entails various tasks such as designing curriculum, conducting classes, assessing student progress, and engaging in hands-on activities. In addition, you will collaborate with fellow educators to integrate STEM concepts across different subjects and motivate students to pursue careers in science, technology, engineering, and mathematics. To excel in this role, you should possess a solid background in STEM education, curriculum development, and instructional design. A deep understanding of STEM subjects, including science, technology, engineering, and mathematics, is essential. Your teaching, communication, and presentation skills should be exemplary to effectively convey complex concepts to students with varying levels of interest and knowledge in STEM. Problem-solving and critical-thinking abilities are crucial for addressing challenges that may arise during educational programs. Your capacity to work collaboratively with other educators and professionals will be vital in creating a stimulating learning environment. A bachelor's degree in a STEM field, Education, or a related area is required for this position. Previous experience in an educational setting would be advantageous, and a genuine passion for STEM education and promoting careers in STEM fields is highly valued by our organization. If you are enthusiastic about inspiring the next generation of innovators and problem solvers, we encourage you to apply for this rewarding opportunity at The Robot-Ed Company.,
Posted 2 weeks ago
4.0 - 9.0 years
0 Lacs
maharashtra
On-site
You are looking for a Curriculum Designer/ Subject Matter Expert for Social Studies/ Humanities for one of your US-based K12 clients. As a Curriculum Designer/ Subject Matter Expert, you will be responsible for applying content knowledge and instructional design principles to create digital and print instructional materials across products, subject areas, and grade levels. Additionally, you will provide support for reviewing and resolving curriculum-specific client issues. You must hold a Bachelor's degree in education or a specific subject area in Social Studies. Impeccable writing and proofreading skills with keen attention to detail are essential. Strong research and analytical skills are required, along with the ability to complete simple and complex projects, prioritize multiple deliverables, and meet deadlines. Excellent interpersonal, organizational, and time-management skills are also crucial for this role. You should have a working experience of 4 - 9 years in teaching or developing the US curriculum for K-12 grades. Technical skills include providing content and standards expertise in creating effective instructional/assessment materials, analyzing standards to develop project content-planning documents, writing and editing educational materials, and ensuring consistent application of instructional design guidelines. Setting priorities to meet deadlines, updating and revising existing content development documentation are also part of the job responsibilities. Key job functions include triaging curriculum-specific client issues, providing 2nd-tier support for content for customers, resolving curriculum-specific bugs, reporting defects, interacting with internal teams to resolve issues, and contributing to projects on multiple products outside the primary area of expertise. If you meet the qualifications and are interested in this position, please share your updated resume with neelam.fernandes@learningmate.com. LearningMate is an equal-opportunity employer committed to celebrating diversity, equity, and inclusion in the workplace.,
Posted 2 weeks ago
2.0 - 4.0 years
0 Lacs
gurgaon, haryana, india
On-site
Job Title: Trainer II Job Description The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods. Essential Functions/Core Responsibilities Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required) Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients May support Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive, classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures Candidate Profile Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop good relationships Career Framework Role Requires knowledge and experience in own discipline still acquiring higher level knowledge and skills Analyzes possible solutions using standard procedures and principles Builds knowledge of the organization, processes and customers Solves a range of straightforward problems Receives a moderate level of guidance and direction Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
Founded in 1988 and headquartered in Atlanta, Georgia, Trimont is a specialized global commercial real estate loan services provider and partner for lenders seeking the infrastructure and capabilities needed to make informed, effective decisions related to the deployment, management, and administration of commercial real estate secured credit. With a team of 1100+ extraordinary Team Members serving a global client base, Trimont empowers its skilled global teams by providing necessary knowledge, advanced technology, and fostering a values-driven culture. Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration. We are seeking an experienced and dynamic Training and Development Director to lead our training programs and initiatives. The successful candidate will be responsible for designing, implementing, and overseeing a comprehensive training and development strategy to enhance the skills and knowledge of our team members. The Training and Development Director will play a crucial role in fostering a culture of continuous learning and development within the organization. Responsibilities: - Implement a robust global training and development strategy aligned with the organization's goals and objectives. - Design and implement comprehensive global onboarding programs to ensure a smooth integration for new hires into the organization. - Collaborate with leadership to identify key roles and competencies critical for the organization's success. - Develop and deliver training programs (i.e. Trimont's Analyst program, Internship program, Management Training Program, etc.) that address both current and future skill requirements. - Implement and manage succession planning initiatives to cultivate and prepare high-potential employees for future leadership roles. - Conduct regular assessments to identify learning needs within the organization, create curriculum, and facilitate and/or manage Subject Matter Experts (SME) delivery. - Work closely with leadership and SME to understand business goals and align training programs accordingly. - Utilize various instructional methods and technologies to enhance learning experiences. - Oversee the utilization and optimization of the Learning Management System (LMS). - Stay abreast of industry trends and best practices to ensure the training programs remain innovative and effective. - Analyze training effectiveness through feedback, metrics, and performance indicators. - Maintain accurate and up-to-date records of training activities, attendance, and outcomes. Required Qualifications: - Bachelor's degree in human resources, Organizational Development, or a related field. - 10+ years of experience in a Training and Development role, with a focus on curriculum development including leadership, training programs, workshop design, and training/development programs. - Strong leadership skills with experience managing a team. - Experience developing, implementing, and overseeing Learning Management Systems, including program and project management, instructional design, and curriculum presentation. - Strong understanding of adult learning principles and instructional design methodologies. - Training experience in a fast-paced professional services environment is preferred. - Outstanding interpersonal skills that build positive working relationships at all levels across the organization with the ability to influence, collaborate, and build consensus. - Strong analytical skills and ability to identify and present data-driven insights and trends. - Must have strong presentation skills and the ability to lead and moderate large group sessions in a hybrid environment. - Adept with a variety of multimedia training platforms and methods. - Excellent verbal and written communication skills with strong graphic design ability. - Proficient with Microsoft Office Suite or related software. Trimont is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. Trimont is a drug-free workplace.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a Digital Learning Designer at Barry Callebaut, you will be an integral part of the HR Services team, supporting the Learning and Development Center of Excellence (L&D COE). In this role, your primary responsibility will be to collaborate with internal subject matter experts to design, develop, and maintain high-quality digital learning media. This includes overseeing the entire process from creating mockups and storyboarding to instructional design, production, testing, and rollout. Your role will also involve managing translations, gathering and reviewing feedback, and implementing necessary improvements and updates. Proficiency in Articulate and other content authoring tools is a crucial requirement for this position. Your key responsibilities will include collaborating with the L&D COE and internal subject matter experts to create engaging digital learning media such as eLearnings, videos, emails, newsletters, social media posts, internal communications, websites, and other promotional materials. You will lead the content development process, ensuring high-quality mockups, storyboards, instructional design, and testing. Additionally, you will coordinate the rollout of learning campaigns and modules in collaboration with the L&D COE to guarantee seamless implementation and accessibility for all Barry Callebaut employees. Your role will extend to driving awareness campaigns through various communication channels to promote the available learning offerings within the organization. You will also be responsible for managing translations to cater to the diverse needs of the global workforce. By continuously gathering and reviewing feedback and performance data, you will work towards enhancing the effectiveness of learning media and communication channels. It will be your responsibility to ensure that all learning materials remain up-to-date, relevant, and compliant with organizational standards. Collaboration with the L&D COE is essential to align digital learning initiatives with broader learning and development goals as well as global standards and processes. Utilizing Articulate, other content authoring tools, and AI responsibly and effectively will be crucial in creating high-quality learning content. Staying informed about the latest trends and best practices in learning media design and development, content creation tools, and learning technologies is also a key aspect of this role. To be successful in this position, you should hold a Bachelor's or Master's degree in HR, Psychology, Educational Sciences, Multimedia Design, Digital Marketing, or a related field. You should have 3-7 years of relevant experience in learning, along with expertise in Instructional Design, Learning Media Design and Development, and eLearning Project Management. Fluency in English, both verbal and written, is a requirement, and proficiency in Articulate, other content creation tools, and Google Sites would be advantageous. Attention to detail, quality, accuracy, a tech-savvy mindset, and curiosity are qualities that will contribute to your success in this role at Barry Callebaut. Barry Callebaut is dedicated to Diversity & Inclusion, fostering an inclusive environment where individuals can be themselves, grow professionally, and feel a sense of belonging. As part of the team, you will be united by strong values and the commitment to sustainable growth while embracing diversity. Join us in our mission of creating a workplace where #oneBC - Diverse People, Sustainable Growth.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Sr. Analyst Instructional Designer (Tech Content Strategist) specializing in the Data domain at Skillsoft, you will play a pivotal role in developing engaging, learner-centric content that combines real-world expertise with captivating storytelling. Your primary responsibility will be to lead the end-to-end development of compelling learning experiences, ensuring that they align with industry certification frameworks and cater to diverse learner personas. Your day-to-day tasks will involve owning the content development lifecycle for Data, including planning, researching, scripting, storyboarding, and strategically reviewing and iterating on various digital formats. You will collaborate with visual designers, editors, and technical experts to transform content into accessible and visually appealing assets that enhance the learning journey for our users. To excel in this role, you must have a minimum of 5 years of hands-on experience in data analytics or related fields, along with a strong background in instructional design. Your ability to distill complex concepts into engaging narratives, coupled with your creativity and storytelling skills, will be essential in crafting high-impact learning materials. Proficiency in programming languages like Python and SQL, as well as experience with data libraries such as NumPy, Pandas, and Sci-kit Learn, will be highly advantageous. Additionally, familiarity with Generative AI tools for content creation, training delivery experience in various formats, and knowledge of instructional design models like ADDIE and Blooms Taxonomy will further enrich your profile. Your dedication to analyzing learner feedback and enhancing content based on performance data will contribute to the continuous improvement of our learning resources. At Skillsoft, we are committed to empowering individuals and organizations through transformative learning experiences. By joining our team, you will have the opportunity to make a tangible impact on the way people learn and grow. If you are passionate about harnessing the power of data to drive meaningful learning outcomes, we invite you to apply and be a part of our mission to unlock the potential within every individual.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
bhopal, madhya pradesh
On-site
You will be joining jstc java python training centre as a Software Trainer. Your primary responsibility will be to provide computer software training to trainees at our location in Bhopal. This full-time on-site role involves communicating effectively with trainees, delivering software development training, designing instructional materials, and conducting training sessions. To excel in this role, you should possess strong skills in computer software training, software development, communication, and instructional design. Experience in conducting training sessions is essential, along with the ability to adapt training techniques to cater to different learning styles. Proficiency in Java and Python programming languages is required. As a Software Trainer, you will leverage your presentation and interpersonal skills to create an engaging learning environment. A bachelor's degree in Computer Science or a related field will be beneficial for this position. If you are passionate about software training, possess the necessary qualifications, and are eager to contribute to the growth of our training centre, we welcome you to apply for this exciting opportunity.,
Posted 2 weeks ago
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