Inside Sales Sr. Manager / Manager

About the Role

We are looking for a high-performing Inside Sales Leader (Sr. Manager / Manager level) to build, lead, and scale our inside sales function. This role will be responsible for revenue growth, pipeline creation, improving lead-to-deal conversions, and building a strong sales team. You will work closely with Marketing, Product, and Leadership to drive predictable revenue and accelerate business growth.

Key Responsibilities

1. Revenue & Pipeline Ownership

• Own monthly, quarterly, and annual inside sales revenue targets.
• Build and maintain a predictable pipeline by ensuring high-quality inbound & outbound processes.
• Improve lead-to-demo, demo-to-closure conversion rates.

2. Team Leadership & Development

• Build, manage, and mentor a high-performing team of Inside Sales Executives.
• Drive daily sales rhythms: call audits, objection handling, role-plays, performance reviews.
• Set KPIs, track performance, and provide structured feedback.

3. Sales Strategy & Execution

• Develop outreach strategies for target industries/personas.
• Improve sales playbooks, call scripts, email templates, and qualification frameworks.
• Drive data-backed decisions using CRM and analytics.

4. Collaboration with Marketing & Product

• Work closely with Marketing to improve lead quality and streamline MQL SQL Opportunity flow.
• Provide product feedback to enhance conversions and reduce drop-offs.
• Align on ICP, messaging, and campaign feedback.

5. Process Excellence

• Implement and optimize CRM flows, automations, and reporting dashboards.
• Ensure follow-up discipline, SLA compliance, and consistent communication touchpoints.
• Standardize demo processes and trial activation journeys.

Key Requirements

• 710 years of inside sales experience in B2B SaaS / Tech / Enterprise Solutions.
• Minimum 3 years in a team leadership role (leading 5–20 people).
• Strong experience in managing complete inside sales funnels—lead qualification to closure.
• Expertise in CRM systems (HubSpot, Salesforce, Zoho, LeadSquared etc.).
• Strong communication, negotiation, and analytical skills.
• Proven track record of hitting/reaching revenue targets.
• Ability to build processes from scratch and scale teams rapidly.

Preferred Skills

• Understanding of marketing + sales alignment best practices.
• High ownership mindset and ability to work in a fast-paced environment.
• Strong storytelling and demo presentation skills.