Inside Sales Manager / Team Lead

Inside Sales Manager / Team Lead

Location: Delhi NCR (Work from Office)

Shift Timing: 3:00 PM – 12:00 AM IST (US & India coverage)

About Us

We are hiring for a leading US-based technical training company, providing IT and business skills training to individuals and organizations worldwide. Our portfolio includes a wide range of learning solutions designed to help professionals and enterprises stay ahead in today’s fast-evolving technology landscape.

About the Role

We are hiring an Inside Sales Team Lead/Manager to oversee our Inside Sales operations for US and India markets. Based out of Delhi NCR, this role offers limited remote flexibility. The ideal candidate will drive lead generation, sales conversion, account management, and ensure customer success across assigned geographies.

Key Responsibilities

Team Leadership & Performance

Build, manage, and mentor a team of Sales Development Representatives (SDRs) and Inside Sales Representatives.

Drive sales quotas by supporting the team in meeting their targets through direct enrolments and appointment conversions.

Hire, train, and develop new team members while managing overall performance and attrition.

Sales & Pipeline Management

Ensure timely lead follow-up, outbound calling, and email campaigns to generate new opportunities.

Oversee appointment generation and manage the sales funnel effectively.

Take ownership of escalated calls and act as a second voice in high-value conversations.

Campaign Strategy & Execution

Plan, execute, and manage sales campaigns with clear timelines and KPIs.

Leverage data-driven insights to monitor, analyze, and optimize campaign performance.

Collaborate with cross-functional stakeholders to align campaigns with organizational goals.

Process & Reporting

Set up clear sales processes, KRAs, and performance tracking systems.

Provide regular reporting to leadership on pipeline health, team output, and conversion rates.

Act as a counterpart to the Inside Sales Head and contribute to overall strategy execution.

Requirements

Experience:

5+ years in US Inside Sales / International Sales.

Minimum 1 year managing a team of 5–10 experienced sales reps.

Skills & Knowledge:

Strong expertise in campaign planning, execution, and optimization.

Excellent verbal and written communication skills (neutral accent, no MTI).

Deep understanding of SaaS, Cloud, Education/Training, or BPO sales environments.

Attributes:

Proven ability to manage performance, scale teams, and deliver results.

Data-driven mindset with strong problem-solving skills.

High adaptability to global stakeholders and cross-cultural communication.

Why Join Us?

Opportunity to work with industry-leading experts and global clients.

Collaborative and growth-oriented culture.

Professional development, learning opportunities, and exposure to cutting-edge technologies.

If you are passionate about leading high-performing sales teams and driving measurable results in the global training ecosystem, we’d love to hear from you. Apply now to join our growing team!

Job Type: Full-time

Pay: ₹700,000.00 - ₹1,000,000.00 per year

Work Location: In person