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AGRIM
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Inside Sales Manager

Inside Sales Manager

AGRIM

0 years

0 Lacs

gurugram haryana india

Posted:18 hours ago| Platform:

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Skills Required

drive management audits training onboarding metrics reporting crm tooling targeting experimentation timing marketing

Work Mode

On-site

Job Type

Full Time

Job Description

Funnel Ownership

Drive Performance Across

Lead to KYC: Convert incoming leads into KYC-completed users.
Install to KYC: Convert app installs into verified KYC accounts.
KYC to Transact: Activate users to place their first order.
Define funnel SOPs, call cadences, and conversion scripts for each stage.
Identify and fix bottlenecks through continuous process iteration.

Team Management

Build and Lead a team of 200+ inside sales agents through a strong middle management layer (Team Leads, Assistant Managers).
Drive daily discipline, performance reviews, call quality audits, and productivity improvement.
Build robust hiring, training, and onboarding processes for team scaling.

Metrics & Reporting

Own and publish dashboards for:
Conversion rates across all funnel stages
Agent productivity (calls/hour, conversions/hour)
Cost per transacting retailer
Coordinate with CRM/Tech/Product to improve conversion through better tooling, targeting, and automation.

Experimentation & Feedback Loop

Run weekly A/B tests on scripts, timing, nudges, messaging.
Identify trends from call logs, drop-offs, and CRM data.
Create feedback loops for Product, Marketing, and Growth

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