Inside Sales Lead

Position:

Location: Kanpur/Remote

Employment Type:

About the Role

Inside Sales Lead

Key Responsibilities

Sales Pitch & Conversion

• Develop, refine, and standardise sales scripts tailored to different learner profiles and program offerings.
• Ensure agents communicate program value, certification, and career benefits effectively.
• Handle escalated or high-value leads directly when required.

Training & Team Development

• Train and mentor inside sales agents on objection handling, communication, and closing techniques.
• Conduct regular workshops, role-plays, and feedback sessions to improve performance.
• Monitor and evaluate agent performance, providing one-on-one coaching where needed.

Process & Performance Management

• Ensure all leads shared with the team are followed up promptly and effectively.
• Track conversion rates and maintain accurate records using CRM tools.
• Identify recurring learner queries and prepare structured responses for the team.

Reporting

• Provide regular reports on team performance, conversion metrics, and sales pipeline status to management.
• Share insights on common challenges faced by the sales team and suggest actionable solutions.

Desired Skills & Competencies

• Excellent communication, persuasion, and objection-handling skills.
• Strong experience in creating and delivering impactful sales pitches.
• Familiarity with CRM tools (Leadsquared preferred) for pipeline and performance tracking.

Qualifications

• 6–8 years of inside sales experience, with at least 2 years in a lead/team lead role (Edtech preferred)
• Proven track record of achieving high conversion rates in EdTech or related industries.
• Prior experience in training and managing sales teams.

What We Offer

• Competitive salary with attractive performance incentives.
• Leadership role in scaling the inside sales function of a growing EdTech platform.
• Career growth opportunities into sales management and strategy roles.