Leadership And Management Lead, mentor, and motivate a team of customer service representatives to achieve and exceed performance targets. Provide ongoing coaching, training, and development opportunities to enhance team members' skills and knowledge. Monitor team performance, provide regular feedback, and conduct performance evaluations. Foster a positive and collaborative team Manage team schedules and ensure adequate staffing levels to meet customer Service Operations: Oversee day-to-day customer service operations, ensuring efficiency and adherence to established processes and standards. Handle escalated customer inquiries, complaints, and complex issues with professionalism and empathy, ensuring timely and effective Monitor and analyze customer service metrics to identify trends, areas for improvement, and opportunities to enhance customer Implement and maintain customer service policies and Experience Enhancement: Champion a customer-centric approach within the team and across the Identify and implement strategies to improve the overall customer experience and build long-term customer loyalty. Gather customer feedback and work with relevant departments to address pain points and implement solutions. Contribute to the development and refinement of customer service best and Analysis: Prepare and present regular reports on customer service performance, key metrics, and Analyze data to identify trends and insights that can inform strategic Proven experience in Customer Service Management and leading customer support teams. Demonstrable expertise in providing exceptional Customer Support and ensuring high levels of Customer Excellent Communication skills, both written and verbal, with the ability to interact effectively with customers and team members. Strong leadership and team management skills, including the ability to motivate, coach, and develop team members. Proven ability to handle and resolve customer complaints effectively and Bachelor's degree in Business Administration, Communications, or a related Qualifications (A Plus): Experience working in the fintech or healthcare industry. Familiarity with CRM software and other customer service tools. Demonstrated success in implementing customer service improvement initiatives. (ref:iimjobs.com)

Job Description: Strategic Alliances Manager About SaveIN SaveIN is a Y-Combinator-backed, fast-growing healthcare technology company revolutionizing healthcare access in India. Headquartered in Gurugram, we are backed by top investors from the US and Europe. Our innovative solutions span healthcare aggregation, payments, finance, and SaaS, making healthcare more accessible and affordable. About the Role As a Strategic Alliances Manager at SaveIN, you will play a pivotal role in driving partnerships and collaborations that enhance our ecosystem. You will be responsible for identifying, establishing, and nurturing strategic relationships with key stakeholders, including healthcare providers, financial institutions, and technology partners. Your efforts will directly contribute to SaveIN’s growth by expanding our network, unlocking new business opportunities, and strengthening our market position. Employment Type: Full Time / Work from Office Experience Required: 2-4 years Reporting To: Co-founder & CFO Key Responsibilities Identify, evaluate, and onboard strategic partners to drive business growth and enhance our offerings. Develop and execute partnership strategies that align with SaveIN’s long-term vision and business goals. Negotiate and structure partnerships, ensuring win-win collaborations with healthcare providers, financial institutions, and ecosystem players. Work cross-functionally with product, marketing, and operations teams to maximize the impact of strategic alliances. Build deep, trust-based relationships with key stakeholders, ensuring long-term value creation for both parties. Stay informed about market trends, competitive landscape, and emerging opportunities to refine alliance strategies. Monitor, analyze, and report on partnership performance to optimize future collaborations. Skills & Qualifications Education: Graduation + MBA preferred. Experience: 2-4 years in strategic partnerships, business development, or alliance management. Proven track record of driving successful partnerships, preferably in healthcare, fintech, or SaaS. Strong negotiation, relationship management, and deal-structuring skills. Ability to work independently and thrive in a fast-paced startup environment. Excellent communication (verbal and written) and stakeholder management skills. Data-driven mindset with an ability to analyze partnership performance and optimize outcomes. Why Join Us? Be part of a high-growth, impact-driven company. Work in a dynamic and transparent environment with a culture of ownership. Competitive compensation, rewards, and ESOPs. Show more Show less

About the company SaveIN is a Y-Combinator-backed, fast-growing healthcare technology company revolutionizing healthcare access in India. Based in Gurugram, we are proudly backed by YC and top investors from the US and Europe. Our innovative products span healthcare aggregation, payments, finance, and SaaS, making healthcare more accessible and affordable. About job role As an Accounrt Executive at SaveIN, you will drive the go-to-market strategy, build and scale a high-performing sales team, and optimize the sales funnel for our SaaS offering. From lead generation to conversion, you’ll own sales execution, CRM implementation, and revenue growth. You’ll work cross-functionally to enhance product marketing, customer success, and overall P&L. If you thrive in fast-paced environments and have a proven track record in B2B SaaS sales, we’d love to have you onboard! Key responsibilities Own the full sales cycle from lead generation to closing for mid-market and enterprise accounts. Conduct product demos and deliver compelling value propositions tailored to client needs. Maintain a healthy sales pipeline and meet or exceed monthly/quarterly revenue targets. Implement and manage CRM tools to monitor performance metrics and sales activities. Create and manage lead generation funnel through inbound and outbound channels Set up inside sales unit and recruit, train and grow an efficient team of AEs. Ensure seamless sales operations, including lead tracking, forecasting, and reporting. Stay updated on industry trends, competitive landscape, and emerging customer needs. Lead negotiations to close high-value deals and manage contracts effectively. Collaborate to influence customer success and drive product adoption. Skills required Proven experience of 3-6 years in B2B SaaS inside sales preferably in healthcare/employer/insurance SaaS Deep understanding of the B2B SaaS market and customer acquisition strategies. Expertise in using CRM tools (e.g. Zoho, HubSpot, Apollo.io) and data-driven decision-making. Proven track record of driving customer acquisition and growth for early-stage companies Job Details Location : Gurgaon Domain : Growth Job type : Full Time Experience : 3-8 years Years

Company Description SaveIN is a fintech platform dedicated to revolutionizing healthcare access in India by enhancing affordability through embedded finance at healthcare clinics and wellness centers. Our mission is to make quality healthcare more accessible and financially manageable for all Indians. Founded on innovation and technology, SaveIN is committed to transforming the patient experience and supporting healthcare providers in delivering superior care. Role Description This is a full-time role for a Recruiter, based on-site in Delhi, India. The Recruiter will be responsible for managing the end-to-end recruitment process, including sourcing candidates, conducting interviews, and coordinating with hiring managers. Additional duties include developing and implementing recruitment strategies, updating job descriptions, and maintaining a talent pipeline for future hiring needs. The Recruiter will also be responsible for ensuring a positive candidate experience throughout the hiring process. Qualifications Experience in talent acquisition, sourcing, and interviewing candidates Ability to develop and implement effective recruitment strategies Strong communication and interpersonal skills Proficiency in recruitment software and applicant tracking systems (ATS) Strong organizational skills and the ability to manage multiple tasks and priorities Experience in the fintech or healthcare industry is a plus Bachelor's degree in Human Resources, Business Administration, or related field

Job Description –Associate Product Manager About the Company: SaveIN is a Y-Combinator-backed, fast-growing healthcare technology company revolutionizing healthcare access in India. Based in Gurugram, we are proudly backed by YC and top investors from the US and Europe. Our innovative products span healthcare aggregation, payments, finance, and SaaS, making healthcare more accessible and affordable. About the role : SaveIN is looking for an Associate Product Manager. You will be responsible for building best-in-class products & features that deliver the company’s vision and strategy. You will work with developers, designers, product and also the founding team. Location: Gurugram Key responsibilities: ● Own and drive the user experience on Android, iOS and Web applications ● You will leverage data insights, merged with qualitative user feedback, to prioritise the right set of problems and build user-centric product features to test your hypothesis ● Lead a cross-functional team, partnering with engineering, design, analyst, data science and other teams to ship products to your end users ● Understand that ‘one size doesn’t fit all’ and conceptualise solutions that are configurable and adaptable to the maximum extent possible ● Be in the details. Know your team’s work in-depth – down to figma screens, API names and contracts ● Define clear and well-scoped PRDs and usability documents that are easily understood by technical and non-technical audiences Skills and competencies: ● Education: BTech or equivalent ● Up to 1 year of experience in product management ● Prior experience of working in healthcare / healthtech would be an added advantage ● Independent and curious, you set your own targets, ask for help when you need it and are always looking to learn something new ● You thrive in a startup environment i.e. love dealing with pace, changing needs, and limited resources ● Strong interpersonal and communication skills (verbal and written) – you know how to build trust, set goals, and get things done ● You have a strong bias to execution, and an iterative approach to product development ● You are skilled at SQL and understand basic statistics Why Join Us? · We are growing fast and making an impact · Flexible and transparent work culture · Fair rewards and ESOPs

Company Description SaveIN is a fintech platform committed to transforming how Indians access quality healthcare with greater affordability. By providing embedded finance solutions at healthcare clinics and wellness centers, we aim to make healthcare more accessible and financially manageable. Our innovative approach helps bridge the gap between healthcare providers and patients, facilitating better health outcomes. Role Description This is a full-time, on-site role located in Pune for a Business Development Manager. The Business Development Manager will be responsible for identifying growth opportunities, building relationships with healthcare providers, and promoting embedded finance solutions. Day-to-day tasks include market research, strategy development, client meetings, and sales presentations. The role also involves negotiating contracts, tracking market trends, and reporting on business metrics. Qualifications Strong business development, sales, and relationship management skills Market research and strategy development expertise Excellent communication, negotiation, and presentation abilities Experience in the healthcare or fintech industry is a plus Bachelor’s degree in Business Administration, Marketing, or a related field Analytical and problem-solving skills Ability to work independently and manage multiple projects simultaneously

As a marketing professional at our startup, you will be responsible for applying design principles to marketing strategies with a focus on creativity, user experience, and problem-solving. You will demonstrate proficiency in creating engaging content across various formats, from text-based blog posts to video-based campaigns and podcasts. Your exceptional ability to craft compelling narratives will enable the creation of marketing campaigns that resonate with diverse demographics. To qualify for this role, you should hold a master's degree and have a proven track record of 2-3 years in marketing within a startup environment. If you answered yes to the above questions, we invite you to join our team. Your main responsibilities will include creating and executing effective marketing strategies and campaigns for both B2B and B2C audiences. You will be in charge of designing, launching, and overseeing marketing campaigns across digital, social media, email, print, and event channels. Monitoring and analyzing campaign performance will also be part of your role. Additionally, you will be tasked with producing high-quality marketing material such as email marketing, social media posts, blogs, articles, images, videos, podcasts, and website content. Collaboration with sales, product, and customer service teams to align marketing efforts with overall business objectives is essential. You will manage an in-house team and coordinate with external vendors, serving as the P&L owner for all marketing spending across various channels including Google, Meta, YouTube, and others. Furthermore, you will develop strategies to engage and retain customers, enhance customer experience, and foster long-term relationships to contribute to the growth and success of the business.,

Position – Sr. Software Engineer (Java) We are seeking a highly skilled and dedicated Software Engineer (Java for SaveIN a Y- Combinator backed fast growing healthcare technology company based in Gurugram. The company is in aggregation, payments, finance and SaaS. The ideal candidate will play a pivotal role in developing high- quality, informative, and engaging content to support product initiatives, marketing campaigns, and customer engagement. The role demands attention to detail, creativity, and the ability to communicate complex healthcare technology concepts clearly and effectively. Department: Tech Employment Type: Full Time, Work from office Required Experience: 3-5 yrs Reporting: Principal Architect Key Responsibilities: Work with business users to gather functional requirements Combine your technical expertise and passion for problem-solving to deliver end-to-end solutions Design and implement high-quality, test-driven code for various projects Unit Testing/Integration Testing Code configuration and release management Document technical design as per internal compliance standards Work with senior management and external stakeholders to ensure that deliverables are met Skills And Competencies: Education: BE/BTech/MTech/MCA Minimum 3 Years of experience in Web Application and API development, in Java 8 and above Working experience with MVC frameworks like Spring, Play, etc. Experience with Multi-threading, Collections, and concurrent API Working experience with web services and APIs (REST, SOAP) Experience in developing microservices in Spring Boot Experience working with tools like Git, and Maven. Experience writing high-quality code with fully automated unit test coverage (Junit, Mockito, etc.) Experience in defining and applying design/coding standards, patterns and quality metrics Working experience with data platforms (relational and/or NoSQL) and messaging technologies Excellent OOPs, data structure, and algorithm knowledge Understanding & experience in API management, Swagger Working experience with LINUX/UNIX environment and shell scripts Experience in working on public cloud infrastructure- AWS (EC2, ECS, Cognito, CloudWatch, SQS, S3) Understanding/experience with 3rd party integrations like CRM, payment gateways, performance marketing tools Skills:- J2EE, Spring Boot, Hibernate (Java) and JUnit Why Join Us: Be part of an innovative and growing healthcare tech company with a mission to improve patient outcomes. Opportunity to work in a dynamic, collaborative environment with a team passionate about healthcare technology. Contribute directly to the development and growth of an impactful healthcare product. If you are excited about creating meaningful content in the healthcare tech space, we would love to hear from you!