Inside Sales Executive

Experience: 1–3 years in inside sales or telecalling (preferably in healthcare/wellness sector)

Reporting to: Sales Manager / Clinic Head

Job Summary:

Maa-Si Care Clinic is looking for a passionate and empathetic Inside Sales Executive to connect with new mothers seeking breastfeeding and postpartum support. You will play a key role in nurturing leads, understanding their pain points, and converting them into paying clients for our consultation programs and lactation support services.

Key Responsibilities:

● Handle inbound leads from ads, WhatsApp, Instagram, and referral sources

● Conduct consultation discovery calls, understand client problems, and explain our services

● Qualify leads based on need, urgency, and program fi t (training will be provided)

● Build trust through empathetic communication and product/service knowledge

● Follow up consistently via calls and WhatsApp for undecided or pending clients

● Maintain lead data, call logs, and follow-up tracking using CRM or internal tools

● Work closely with the consultation and operations team for smooth onboarding Meet monthly targets for lead conversions and consultations booked

Requirements:

● 1–3 years of experience in inside sales, telesales, or customer success

● Excellent spoken Hindi and English (clarity + empathy required)

● Strong follow-up discipline and persuasive communication skills

● Basic familiarity with WhatsApp Business, Google Sheets, CRM tools

● Ability to handle emotionally sensitive conversations with calm and confi dence

● Prior experience in healthcare, wellness, or women-centric services is a plus

What We Offer:

● Fixed salary + attractive incentives on conversions

● Structured training on maternal wellness and consultation services

● Work in a purpose-driven environment helping new mothers

● Opportunity to grow within a fast-scaling health startup

• ● Supportive, women-led team culture