Job Title: Inside Sales Engineer
Location: WM India - Mahalaxmi Icon, Survey No 132/2A, Near Sai HP Petrol Pump Pune-Mumbai Bypass Road , Pune,
Location Type: On-Site
Website: https://www.wmfts.com/en/
Group: https://www.spiraxgroup.com/
Watson-Marlow Fluid Technology Solutions is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.When you join us, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.
Job Summary:
We are seeking a talented and motivated Inside Sales Engineer to join our dynamic team.
Key Responsibilities:
Role Summary
We are seeking a dynamic and motivated Inside Sales Engineer to join our team. This role is pivotal in identifying and nurturing customer relationships, with the primary goal of creating sales opportunities. The ideal candidate will have a keen interest in both engineering and sales, and will thrive in a fast-paced, collaborative environment.As an Inside Sales Engineer, you will be responsible for initiating and maintaining customer relationships, taking orders for repeat business, and identifying new sales opportunities. You will also play a crucial role in supporting our sales engineers by opening doors to prospective customers. This is an exciting opportunity for someone who is passionate about engineering and has a knack for sales.
What You’ll Be Doing
Identify Sales Opportunities
: Proactively identify and pursue new sales opportunities through research, networking, loss accounts and outreach.
Customer Relationship Management
: Build and maintain strong relationships with existing and potential customers, ensuring their needs are met and exceeded.
Securing Orders
: Secure orders for repeat business and simple new orders, ensuring customer satisfaction and loyalty.
Support Sales Engineers
: Assist sales engineers by setting up meetings with prospective customers and providing them with necessary information and support.
Market Research
: Conduct market research to stay informed about industry trends, competitor activities, and customer needs.
Sales Reporting
: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.
Collaboration
: Work closely with the sales colleagues to develop and implement effective sales strategies.
Customer Feedback
: Gather and analyse customer feedback to improve services, and sales processes.
Training and Development
: Continuously improve your knowledge of our products and services, as well as sales techniques and industry best practices.Who you’ll be working withOur Inside Sales Engineering team plays a crucial role in driving sales growth by exploring new opportunities for success. You will collaborate closely with Sales Engineers to deliver our solutions to a diverse customer base, identifying opportunities and building strong customer relationships.
Skills/Experience:
Technical Experience
- Ideally, candidates should have technical experience working with mechanically engineered or process equipment products or services
- A degree in engineering or a related technical field is preferred.
Sales & Commercial Acumen
- Prior experience in a sales function, preferably in a Business-to-Business (B2B) environment
- Ability to make commercially astute decisions on the go and work comfortably with KPIs.
Customer Engagement & Agility
- Strong interpersonal skills to work with key clients and customers.
- Must be agile, problem-solving oriented, and capable of adapting to dynamic customer needs
System Knowledge
- Familiarity with Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems is an asset
Cross-Functional Collaboration
- Due to the nature of the business, the ability to collaborate across countries and departments within a corporate environment is highly valued.
At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:
- A competitive salary
- Flexible working arrangements
- Three days’ paid volunteering leave
- Life assurance
- Additional support and benefits through our Everyone is Included Group Inclusion Plan
Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.We want everyone to be able to make their difference here, so we will always consider requests for flexible working.We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include
- Gender-neutral parental leave
- 15 days of extra paid caregiver leave
- Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
- Menopause-friendly workplace principles and more
Learn more at spiraxgroup.com/inclusion .We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form.We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply.If you require accommodations during the application process, please let us know.
Company Overview
At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
