Information Technology Support Specialist

As an IT Support Specialist at Creative.ai, you will be responsible for providing technical support, troubleshooting, and help desk assistance for desktop computers and information technology. Your role will be crucial in ensuring the smooth functioning of IT systems on a day-to-day basis. Key Responsibilities: - Provide technical support and troubleshooting for IT systems - Assist with desktop computer issues and information technology tasks - Offer help desk support to address user queries and concerns - Utilize excellent problem-solving abilities to resolve issues efficiently - Communicate effectively with team members and users - Collaborate effectively under pressure in a team environment Qualifications: - Proficient in technical support and troubleshooting - Experience working with desktop computers and information technology - Possess strong help desk support skills - Excellent problem-solving capabilities - Effective communication and interpersonal skills - Certifications in relevant IT areas would be advantageous - Ability to work well under pressure and collaborate in a team - Bachelor's degree in Computer Science, Information Technology, or a related field is preferred,