Information Technology Infrastructure Specialist

Job Title:

Location:

Position Type:

Experience Range:

Key Responsibilities:

Server Patch Management

• Plan, test, and execute patch deployment for Windows servers using

  HCL BigFix Patch

  Management.

• Verify and ensure installation of mandatory and prerequisite software (BigFix, CrowdStrike, and others as per provided list).

• Coordinate patching windows, handle reboots, and perform validation after patch application.
• Monitor and maintain patch compliance across all server systems
• Troubleshoot patching failures and provide quick resolutions.
• Follow and maintain the Patch Management Process (PMP) documentation and ensure compliance.
• Perform out-of-schedule patching for urgent vulnerabilities or security fixes as required.
• End-User Patch Management
• Manage and deploy OS and application updates for end-user systems (laptops/desktops)

  using BigFix.

• Ensure endpoint compliance, addressing missing patches or agent issues.
• Validate that security applications (e.g., CrowdStrike, antivirus, etc.) are installed, running, and up to date.

BigFix Administration & Application Deployment

• Create, configure, and manage BigFix patching and application deployment policies.
• Manage BigFix infrastructure for both servers and endpoints.
• Handle OS and application deployment through BigFix, ensuring consistency and compliance.

• Maintain and optimise BigFix baselines, fixlets, and deployment jobs.

• Generate and maintain patch compliance and deployment reports.

Infrastructure Support (Outside Patch Cycles)

• Assist the IT Infrastructure Support Team with:
• Server deployment and setup (Windows and Linux).
• Vulnerability management and coordination with the security team for remediation.
• System monitoring and basic troubleshooting as an L1 support engineer.
• Participate in general IT operations and ensure the stability of the infrastructure.
• Provide support for ongoing IT projects and deployments as required.

Coordination and Reporting

• Maintain regular patch compliance and activity reports.
• Coordinate with IT, Security, and Change Management teams for planned patching activities.
• Ensure minimal disruption during patching and server deployment through effective planning and communication.

Interested Talents can also share resume on +91 77188 91340