Information Technology Infrastructure Specialist

As a Senior BigFix System Admin in Mumbai (Prabhadevi), your role involves various responsibilities to ensure efficient server and end-user patch management. Your key responsibilities include: - Server Patch Management: - Plan, test, and execute patch deployment for Windows servers using HCL BigFix Patch Management. - Coordinate patching windows, handle reboots, and perform validation after patch application. - Monitor and maintain patch compliance across all server systems. - Troubleshoot patching failures and provide quick resolutions. - Perform out-of-schedule patching for urgent vulnerabilities or security fixes as required. - End-User Patch Management: - Manage and deploy OS and application updates for end-user systems using BigFix. - Ensure endpoint compliance, addressing missing patches or agent issues. - Validate the installation and updating of security applications like CrowdStrike and antivirus. - BigFix Administration & Application Deployment: - Create, configure, and manage BigFix patching and application deployment policies. - Handle OS and application deployment through BigFix, ensuring consistency and compliance. - Maintain and optimize BigFix baselines, fixlets, and deployment jobs. - Infrastructure Support (Outside Patch Cycles): - Assist the IT Infrastructure Support Team with server deployment and setup for Windows and Linux systems. - Support vulnerability management and coordinate with the security team for remediation. - Participate in system monitoring and basic troubleshooting as an L1 support engineer. - Coordination and Reporting: - Maintain regular patch compliance and activity reports. - Coordinate with IT, Security, and Change Management teams for planned patching activities. - Ensure minimal disruption during patching and server deployment through effective planning and communication. Qualifications Required: - 5 to 8 years of experience in server and end-user patch management. - Proficiency in using HCL BigFix Patch Management. - Strong knowledge of Windows and Linux server deployment. - Experience in coordinating with IT, Security, and Change Management teams. - Excellent communication and troubleshooting skills. If you are interested in this opportunity, you can share your resume on +91 77188 91340.,