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3.0 - 6.0 years

6 - 10 Lacs

Mumbai

Work from Office

Roles & Responsibilities Key Responsibilities: Plan and execute mailbox and distribution list (DL) migrations from Exchange On-Premises to Exchange Online, Perform pre-migration assessments, readiness checks, and post-migration validation, Design and implement secure and scalable SMTP relay solutions in Exchange Online, Transition mail routing from on-premises to cloud-based infrastructure with minimal disruption, Configure and manage connectors, transport rules, accepted domains, and hybrid mailflow settings, Troubleshoot mail delivery issues across hybrid environments and ensure message traceability, Integrate Mimecast with Exchange Online for continuity, archiving, and security, Migrate journaling, retention, and compliance policies from on-premises to Mimecast and Microsoft 365, Administer Exchange Online, including mailbox provisioning, shared mailboxes, and group management, Monitor mailflow, service health, and performance using Microsoft 365 admin center and message trace tools, Implement SPF, DKIM, and DMARC to enhance email security and prevent spoofing, Collaborate with security teams to align mailflow configurations with organizational policies, Automate routine tasks and reporting using PowerShell and Microsoft Graph, Maintain detailed documentation including migration plans, configurations, and troubleshooting guides, Provide Tier 2/3 support for messaging-related incidents and service requests, Conduct knowledge transfer sessions and training for IT support and end-users, Coordinate with vendors and Microsoft support for escalations and advanced troubleshooting, Participate in change management and risk assessments for messaging infrastructure changes, Ensure compliance with data protection regulations and internal governance policies, Required Skills: 5+ years of experience with Microsoft Exchange (On-Prem & Online), Hands-on experience with mailbox and DL migrations, Strong understanding of SMTP, DNS, SPF, DKIM, and DMARC, Experience with Mimecast administration and integration, Proficiency in PowerShell scripting, Familiarity with hybrid Exchange environments, Excellent troubleshooting and communication skills, Preferred Qualifications Microsoft certifications ( e-g , MS-203, MS-102), Experience with migration tools ( e-g , Quest, BitTitan), Knowledge of Microsoft Defender for Office 365, Experience in regulated industries ( e-g , finance, healthcare), Experience 6-8 Years Skills Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Infrastructure Support, Infrastructure Support L1, Managed Services-L1 Support, M365 Engineer About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence We accelerate experience-led transformation in the delivery of digital platforms Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP), Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krak?w, Noida, Gurgaon, Mumbai, Pune, and Bengaluru, Show

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1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

As a member of the Business Partner Solutions team at Goldman Sachs, you will play a crucial role in supporting the HCM Service Delivery Organization within HCM. Working in a global team with a presence in Bengaluru, Hyderabad, and Dallas City, you will have the opportunity to collaborate with divisional HR Business Partners and workforce administrators across various divisions. Your responsibilities will focus on providing talent management process leadership and support, transactional management for employee lifecycle processes, operations and infrastructure support for organizational structure management, and core project support for strategic Firmwide initiatives. Your primary duties will include supporting operational processes such as transfers, terminations, and job data changes globally, providing compensation and performance review information to aid in recruiting and internal mobility processes, and managing reorganizations to ensure accurate organizational hierarchy representation. Additionally, you will be involved in projects related to promotion, compensation, and year-end processes, as well as identifying opportunities for process improvement and efficiency enhancement within the team. To excel in this role, you should hold a Bachelor's or Post Graduate degree in Engineering, Statistics, or Human Resources, along with a minimum of 1-3 years of work experience in an operational role. You should possess excellent technical and functional understanding of HCM systems and processes, the ability to collaborate effectively across divisions and levels in a global organization, and strong problem-solving and communication skills. Being a highly motivated self-starter who can work as part of a team, having strong Excel skills, attention to detail, and a focus on process improvement are essential qualities for success in this position. Additionally, the willingness to work flexible hours when needed will be advantageous. Goldman Sachs is committed to fostering diversity and inclusion within the workplace, offering numerous opportunities for professional and personal growth through training and development programs, firmwide networks, benefits, wellness initiatives, and mindfulness programs. If you are someone who thrives in a dynamic, global environment and is passionate about making a positive impact on the success of a leading global investment banking and management firm, we invite you to explore further career opportunities at GS.com/careers.,

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3.0 - 7.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a SAP System Administrator, you will be responsible for installing, configuring, and maintaining SAP environments such as SAP ECC and SAP S/HANA. Your daily tasks will include monitoring and conducting health checks on SAP systems to ensure optimal system availability and performance. You will also manage SAP transport landscapes, handle transport requests, and oversee change management processes. In addition, you will be in charge of performing SAP system upgrades, patches, and system refreshes. It will be your responsibility to monitor SAP system logs, promptly resolve any system errors or issues, and manage SAP user roles and authorizations to ensure compliance with security policies. Collaboration with SAP functional teams to troubleshoot and resolve technical issues will also be part of your role. Apart from SAP system administration, you will also be involved in installing, configuring, and maintaining other critical servers such as Windows Server, Linux, and Database Servers. Your tasks will include conducting regular system backups, ensuring disaster recovery readiness, monitoring server performance, and optimizing resource utilization. Managing server security, implementing virtualization technologies, ensuring compliance with industry standards and internal policies, as well as planning and implementing server upgrades, patches, and security updates will also fall under your responsibilities. You will provide support for server-related issues and coordinate with vendors when necessary. Furthermore, you will collaborate with network administrators to ensure seamless network connectivity for servers. You will support the IT team in managing the overall IT infrastructure, including storage, networking, and cloud services. You will assist in designing and implementing IT infrastructure projects to align with business needs. Maintaining comprehensive documentation of all server configurations, procedures, and changes will be crucial. You will be expected to generate regular reports on server performance, uptime, and security status. Additionally, you will document and maintain a disaster recovery plan for all servers. Team collaboration is essential in this role. You will work closely with the IT and other teams to troubleshoot and resolve technical issues. Providing training and support to end-users on server-related technologies and collaborating with other departments to understand and fulfill their IT needs will be part of your responsibilities.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Lead Software Engineer at Coupa, you will play a crucial role in offering application and infrastructure support for customer environments at a technical level. You will have the opportunity to collaborate with engineers globally to plan and deploy product releases across software products. At Coupa, we are committed to compliance with relevant laws and regulations regarding equal opportunity, fostering a welcoming and inclusive work environment. Our company values transparency, openness, and excellence, creating a collaborative culture that promotes teamwork and innovation. Joining Coupa means being part of a pioneering technology company that leverages the latest innovations to provide customers with greater efficiency and visibility in their spend management. Your work at Coupa will have a global impact, influencing clients, the business, and your colleagues. We prioritize fair decision-making in hiring, compensation, training, and performance evaluation, ensuring equal employment opportunities for all qualified candidates and employees. Recruiters are advised that inquiries or resumes will not be accepted. By submitting your application, you acknowledge that you have read and understood Coupas Privacy Policy. Coupa may collect your personal data for managing recruitment activities and potential future job opportunities. For more information on how your application is processed, the purposes of processing, and data retention, please refer to our Privacy Policy.,

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7.0 - 12.0 years

7 - 12 Lacs

Gurugram

Work from Office

Procurement & Vendor Management, Inventory & Asset Management, Compiance & Regulatory adherence, Contract & SLA management, Facility Maintenence & Office Sevices. Incident & Crisis Management,Budgeting, Cost Control & Resource Allocation

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0.0 - 2.0 years

1 - 2 Lacs

Mumbai, Mumbai Suburban, Thane

Work from Office

Troubleshooting technical issues, management of digital and online assets. IT Infrastructure Management Troubleshooting and Technical Support IT Operations & Infrastructure Optimization Website Management Support Digital Content & Asset Coordination

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3.0 - 8.0 years

0 - 3 Lacs

Kochi

Remote

We're hiring an L2+ Infrastructure Support Engineer with hands-on experience in Citrix, Azure, VMware, Windows Server, Ticketing tools and RMM tools. Apply now to join a dynamic MSP/hosting team!

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1.0 - 3.0 years

2 - 5 Lacs

Pune

Work from Office

Job Summary: The AVI-SPL Onsite Maintenance Engineer will work in partnership with the Customer, management team,Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience Essential Duties & Responsabilities: Asist AV projects manager with AV related projects or installations Act as primary support for troubleshooting all multimedia infrastructures Support configuring, troubleshooting and deploying Cisco codecs and configuring TMS templates and control Hub Support of Digital signage and room booking panels Troubleshooting DSP s for audio issues Provide infrastructure support for global events Provide AV engineering support and roadmap planning and AV Infrastructure design Participate in an on-call rotation to provide after-hours emergency support Proactively fault-find and undertake upgrading/enhancing Multimedia capabilities Work closely with Network and project teams Recommend tactical and strategic solutions for video networking and collaboration capabilities Skills and Abilities: Experience with Cisco AV technologies and other AV technologies Background in configuring and troubleshooting Cisco Endpoints Comfortable in supporting global and high-profile events Extensive IP knowledge Industry standard certifications (Avixa, Polycom Sound Structure, QSYS, Shure, Crestron, Extron, TMS, Control Hub, Appspace) Capable of leading the administration of multimedia infrastructure along with providing improvements based on observed and measured network behaviors. Strong organizational and project management skills Education and/or Experience: Minimum of 1 3 years of audiovisual integration experience preferred Formal education in Electronics or related field preferred Minimum of a High School Diploma or equivalent preferred Proficient with test and calibration equipment Ability to diagnose complex system problems Preferred external training: o Introduction to AVIXA o Biamp: Biamp Tesira Practical Principles o Poly: Solutions Expert Certification o Crestron Professional Installation o Crestron: Introduction to Crestron Systems o Crestron: Crestron Toolbox o Exton AV Associate Certification Working enviroment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites. Physical Requirements: The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or listen. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Work Hours: 40 hours - Mon Fri, be flexible to work after hours and weekends when required. AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law.

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15.0 - 20.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Wireless Technologies Operations, wireless and meraki Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure seamless service delivery. You will engage in proactive problem-solving and contribute to the continuous improvement of operational processes, ensuring that all systems run efficiently and effectively to meet organizational goals. Plays critical role in providing an exceptional support to the client critical network environment and good team player in the operations team.Responsibilities:Really good communication skillsStrong troubleshooting skills for Routing and switching along with wireless issues.Must have hands on experience on Wi-Fi , Site Survey , Heat map generation and Networking and experience.Strong troubleshooting skills on SSID, WLC & understanding of Meraki Template. Wireless :CWNA, CWNP, CCNA Wireless certificationHands on Experience on Cisco WLC, Meraki Dashboard and Wireless Access Points Strong knowledge of TCP, IPv4 and IPv6, and common protocol operations Knowledge of stateful packet inspection, VPNs and ACLs, DNS, DHCP, HSRPExtensive experience with OSPF, BGP and EIGRP Extensive experience with Layer 2 protocols and associated enhancements (LACP, L2 ECMP, 802.1dws , 802.1x , etc.) requiredAbility to work with the teams, should have experience in driving network proactive problem management, availability, and capacity management process.Excellent analytical skills Strong interpersonal and communication skills Ability to operate independently in a fast-paced environment with limited supervision.Design and maintain Cisco ISE platforms in conjunction with internal and 3rd party support teams.Develop and/or integrate applications into the Cisco ISE environment as required by the business.Provide technical expertise throughout the software lifecycle including design, implementation, and delivery.Cisco ISE AAA.Cisco ACS RADIUS and TACACS experience.Good to have experience in Cisco DNAC.What you bring:Passion for customer experience and successSolicitude in helping customers throughout their automation journeyA collaborative, team approach, working on internal and external effortsDrive MIM/P1/P2 bridgeOutstanding customer service skills.Solid experience on Cisco Wireless, Cisco Meraki Dashboard and infrastructure support and Cisco ISE. Cisco DNAC or SD-Access. What you have:Bachelors degree in information technology related field of study with a network/software engineering Strong understanding of network infrastructure and network hardware. LAN and WAN experienceKnowledge of application transport and network infrastructure protocolsGood to have experience on Cisco DNAC and ISE. Wireless:CWNA, SWNP, CCNA, wireless certification.Experience of Ethernet/IP transmission technology and systems. Qualification 15 years full time education

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5.0 - 10.0 years

0 - 1 Lacs

Goregaon, Mumbai (All Areas)

Work from Office

Role & responsibilities End to end project support activities. Manage the support and maintenance of software application, including troubleshooting issues, implementing updates, and coordinating with relevant development team and client team for technical support, Lead a team of application support engineers, assigning tasks to manage daily operational activities, Daily, Weekly, Monthly activity tracker maintenance, as well as reporting to customer. Help support engineer as and when required from technical perspective, Communicate with business stakeholders to gather requirements, and address any issues or concerns, Understand customers security compliance requirements and analyse the hardening policies provided by the customer, Submit the analysis report to development team to incorporate any new control point identified in the customers hardening policy, Explain the customer requirements to the development team from the enhancement, hardening policy changes, bugs perspective, Respond to the customer queries by providing satisfactory information, Assist vendor teams in various client discussions, Perform PoCs as and when required (for new requirements, if any.), Co-ordinate between support engineer and development team, if required Prepare business requirement specification for new major requirements of the customer and submit to the development team, Discuss any new requirement to be added in the tool with ARCON Product and development team, Prepare documents like technical proposals, HLD’s, etc. as and when required, Help development team to understand Information security and infrastructure perspective of any requirement or change that needs to be introduced in the tool, Handle escalations. Taking the scan report periodically and identifying the point of failure. Sorting and creating separate error wise files for Vendors and sending correct error to correct set of people. Calling these vendors and sending them every day new list of failed assets with reasons. Following up with Client management on the escalations made to vendors. Meeting them in person and getting them to push vendors. Getting into troubleshooting calls with vendor, driving the call with vendor in an organised way and getting our engineer to scan and share result after changes are done by vendor. Assigning the daily tasks to the team based on their availability. Publishing daily report, sending notification before upgrade activity, sending MoMs post Vendor Call. Sampling of some common errors and finding reasons of failure by logging in manually and executing scripts. Constantly pushing the team and getting them to find ways to fix the issues on our own by checking the logs. Trying to find ways to automat using Powershell script to get the changes done faster over command line than manually entering the policy editor etc. Resolving conflicts between multiple teams and members. Escalations to Client IT security team for not getting the adequate resources such as RDP access of our instance etc. Expected Skills & Experience Understanding of information security, Understanding of Infrastructure technology including networking and security devices like firewall, etc., Basic knowledge of SQL Queries Basic understanding of PowerShell and BASH scripting, Leadership qualities such as taking ownership and accountability. Technical documentation skills, Client handling experience from the Operations management perspective, Hands on deployment experience of software, Good communication skill, Good grasping skill to understand client’s requirement and respond accordingly, Basic development skills to understand the code and the logic which is implemented or is to be implemented, Basic understanding of Database management and queries. Preferred candidate profile

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5.0 - 10.0 years

8 - 17 Lacs

Pune

Work from Office

Greetings from Searce! Position - Sr Cloud Reliability Engineer (SRE) | GCP Cloud Location - Mumbai/Pune Experience - 5+ years Overview about the role. As a Site Reliability Engineer (SRE) in the Cloud Managed Services team at Searce, you play a pivotal role in ensuring the reliability, scalability, and performance of our cloud-based infrastructure. You'll be at the forefront of managing and optimizing cloud services to deliver high-quality and resilient solutions. Key Responsibilities: Responsibilities: Lead and manage the Cloud Reliability teams to provide strong Managed Services support to end-customers. Isolate, troubleshoot and resolve issues reported by CMS clients in their cloud environment. Drive the communication with the customer providing details about the issue, current steps, next plan of action, ETA. Gather client's requirements related to use of specific cloud services and provide assistance in setting them up and resolving issues. Create SOPs and knowledge articles for use by the L1 teams to resolve common issues. Identify recurring issues, perform root cause analysis and propose/implement preventive actions. Follow change management procedure to identify, record and implement changes. Plan and deploy OS, security patches in Windows/Linux environment and upgrade k8s clusters. Identify the recurring manual activities and contribute to automation. Provide technical guidance and educate team members on development and operations. Monitor metrics and develop ways to improve. System troubleshooting and problem-solving across platform and application domains. Ability to use a wide variety of open-source technologies and cloud services. Build, maintain, and monitor configuration standards. Ensuring critical system security through using best-in-class cloud security solutions. Qualifications: 5+ years of experience in a similar role Bachelor's degree or the equivalent combination of education and experience. Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business Why Searce? Joining Searce's Cloud Managed Services team means being part of a dynamic and collaborative environment where innovation and reliability are at the core. As an SRE, you'll have the opportunity to work with cutting-edge technologies and contribute to the success of cloud-based solutions for our clients.

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12.0 - 15.0 years

55 - 60 Lacs

Ahmedabad, Chennai, Bengaluru

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Dear Candidate, Were hiring a Cloud Network Engineer to design and manage secure, performant cloud networks. Key Responsibilities: Design VPCs, subnets, and routing policies. Configure load balancers, firewalls, and VPNs. Optimize traffic flow and network security. Required Skills & Qualifications: Experience with cloud networking in AWS/Azure/GCP. Understanding of TCP/IP, DNS, VPNs. Familiarity with tools like Palo Alto, Cisco, or Fortinet. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

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5.0 - 8.0 years

7 - 12 Lacs

Mumbai

Work from Office

Job Title - Assistant Manager Procurement Function - Procurement, Real Estate & Administration RCS Grade - M Reports To - Head Procurement & Administration Location - Mumbai, India About Blue Dart Express India Blue Dart Express India, a leader in logistics and express delivery, is part of the DHL Group. With an extensive network covering over 37,000+ locations across the country, we continue to set benchmarks in speed, efficiency, and service excellence. As an employer, Blue Dart is committed to creating a high-performing, agile, and customer-centric organization, ensuring seamless procurement processes that drive operational excellence. Position Overview The Assistant Manager Procurement will support materials, services, Infra, Material handling equipments and Automation procurement to ensure cost-effective, efficient, and timely sourcing in alignment with industry best practices. This role will focus on vendor management, contract administration, compliance, and procurement process optimization to enhance cost efficiency and operational effectiveness. Job Purpose The role is responsible for ensuring seamless procurement operations, maintaining a well-structured vendor base, and ensuring adherence to policies and compliance requirements. The incumbent will work closely with regional procurement teams to execute sourcing strategies, negotiate contracts, and optimize procurement spend across all categories. Key Responsibilities Procurement Strategy & Execution Support the end-to-end procurement process for materials, services, Infra, Material handling equipment’s and Automation procurement ensuring alignment with approved budgets and business requirements. Collaborate with regional procurement teams to meet annual procurement needs and maintain consistency in procurement execution. Ensure cost efficiency through effective negotiations and vendor selection while maintaining quality and delivery standards. Implement and monitor adherence to procurement policies, SOPs, and compliance frameworks . Vendor Management & Contracts Administration Identify, evaluate, and empanel vendors for different categories, ensuring a competitive and high-quality supplier base. Support in contract negotiations with vendors, ensuring alignment with company objectives. Maintain a central repository for all vendor contracts, tracking validity, renewal timelines, and contract performance metrics. Ensure procurement contracts follow Blue Dart’s standard contract format, coordinating with Legal for any deviations. Operational Procurement & Process Optimization Monitor pan-India procurement spends, identifying variations against budget and recommending corrective actions. Support in implementing cost-control measures and drive efficiencies in procurement processes. Drive adherence to compliance and statutory requirements related to procurement, such as taxation, excise, and import/export regulations. Maintain a comprehensive vendor database, ensuring up-to-date records on products, pricing, and terms of service. Compliance & Performance Monitoring Ensure strict adherence to procurement policies, SOPs, and audit guidelines. Regularly track and report on procurement turnaround times (TAT), policy compliance, and vendor performance. Drive continuous process improvements to enhance procurement efficiency and risk mitigation. Qualifications & Experience Education Essential: Engineering in any field, MBA/PGDM in Supply Chain will be added advantage, Procurement, Operations, or Business Management. Preferred: Certification in Procurement & Supply Chain (e.g., CIPS, CPSM, Lean Six Sigma, or equivalent). Experience Overall: 7 to 9 years of experience in procurement, preferably in logistics, FMCG, or manufacturing. Strong expertise materials, services, Infra, Material handling equipment’s and Automation procurement , vendor evaluation, and contract negotiations. Experience in procurement governance, audit compliance, and policy adherence. Technical Skills & Competencies Core Technical Skills Procurement & Strategic Sourcing Vendor & Contract Management Cost Optimization & Negotiations Compliance & Risk Mitigation in Procurement Data Analysis & Procurement Metrics Knowledge of ERP/SAP & Procurement Tools Behavioural Competencies Analytical Thinking & Decision-Making Attention to Detail & Process Orientation Strong Negotiation & Relationship Management Effective Communication & Stakeholder Collaboration Problem-Solving & Process Improvement Mindset Key Performance Indicators (KPIs) 1 Ensure Timely CAPEX Procurement Procurement TAT (Turnaround Time) – measured in days 2 Establish Effective Procurement Processes & Policies Implementation & adherence to defined SOPs 3 Effective Procurement Management % of transactions meeting compliance & audit standards 4 Vendor Performance & Cost Optimization Reduction in procurement costs through strategic sourcing

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4.0 - 6.0 years

9 - 13 Lacs

Bengaluru

Work from Office

YOUR IMPACT : The Senior Systems Administrator is primary source for Tier II Infrastructure support of all commercial environments for any day to day operations issues, and for the upcoming projects/setups. On any given work day he/she may be responsible for all, or any subset of Systems, Hardware and Platforms, ensuring proper prioritization of activities and coordination/communication of these activities with management, next tier support organizations, including Engineering and their respective peers. He/she will provide continuous support, escalating any proactive events to prevent client impacting. WHAT THE ROLE OFFERS : Participate in Change management meetings, Readiness Reviews, Engineering/Comm Ops meetings, etc. as required to fulfill team responsibilities. Fulfillment of team responsibilities may require, from time to time, working outside of normally scheduled shift time in order to complete projects, maintenance and/or meet business commitments. Working cross functionally with the NOC (Tier I), Engineering and Deployment teams is critically important for the success of the larger organization. Fully support the Change Management, Release Management, Problem Management and Ops PMO activities/projects. Respond to Incident calls, joining conference bridges and MOCs. Proactively drive and troubleshooting issues. Assist Tier 1, troubleshoot and perform supportive actions as requested by subject matter experts/ Engineering. Position needs to participate on scheduled Systems Maintenance activities furing off hours/weekends, and Oncall rotation. WHAT YOU NEED TO SUCCEED : Operating Systems: Advanced administrations skills on Redhat Linux, Windows, and Systems Performance tuning Experience Working on: VMware, Netbackup, Citrix, F5 load balancers, DNS Knowledge of Incident, Change & Problem Management/ticketing systems Desirable additional experience working on Storage Systems, San Switches, ESX Clusters Knowledge on Scripting, systems performance, Networking, TCP/IP, and firewall Setups. Good analyzing & communication skills, self-motivated and passionate Systems Admin experience on Private Cloud infra setup and GPC & AWS infrastructure setups. Good Ansible Automation experience to develop Ansible playbooks and modules for Linux administration tasks. Knowledge and experience in DevOps in Infrastructure are an added advantage. Ability to troubleshoot issues in high pressure situations, resolving problems in a timely manner and keeping stake holders involved/updated Education : Engineering or equivalent degree in CS/ECE Experience : 4-6 years of experience in Systems Administration and supporting Commercial environments.

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8.0 - 10.0 years

10 - 14 Lacs

Thane

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Requisition ID: [[id]] Location: Thane Business Unit/Group Function: Information Technology Work Arrangement: Onsite Level of Experience: Intermediate Employee Type: Regular Salary Grade: Non Managerial Job Highlights LANXESS operates over 132 Linux-based servers supporting critical business applications across various units. Some applications require advanced security configurations due to external accessibility. To ensure high availability, performance, fault tolerance, and data consistency, it is essential to establish a skilled Linux administration team. This team will manage the environment, perform risk assessments, and provide ongoing application and infrastructure support to maintain secure and efficient operations. High level troubleshooting and escalating known issues to the Application team Perform Unix Scripting on all Linux servers at LANXESS Ensure accurate Administation for various server resources and ensure optimization. Develop and propose technical solutions to complex problems and increase efficiency Maintain and monitor all patch releases and design various patch installation strategies and maintain all systems according to LANXESS standardization using Satellite Server. Perform troubleshoot on all tools and maintain multiple servers and provide back up for all files and script management servers. Supporting Oracle databases first level and coordinating issues with DBA Requirements Specific Education : Any Engg (Red Hat Linux Certified) Work Experience : 8 to 10 Years Special Skills : IT, Application Support, Application Security, SFTP, WIKI Contract Type: Regular If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more. As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it! What we offer you Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program. Comprehensive Benefits: We provide a mixture of various benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care. Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global Xwork program, we offer flexible working arrangements in all countries in which we operate. Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning. Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential. Join the LANXESS team!

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4.0 - 9.0 years

6 - 11 Lacs

Bengaluru

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Solution design and architecture in the fields of Digital IT Service Management, Service Assurance, and AIOps, including infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, and server and network automation tools across Data Centre, Cloud, Network, and EUC domains. The portfolio encompasses BSM tools solutions and pre-sales activities necessary to build IT services for end customers. This includes solution architecting, consulting, tools portfolio optimization, process gap analysis, solution defense, OEM alliances, delivery interface, and service level management. The role involves ensuring proactive engagement with customers to understand their tools estate and proposing next-generation solution areas that deliver business value. Responsibilities also include completing the technical response of proposals, including compliance with requirements, and incorporating Wipro's proprietary solutions and IPs, such as HOLMES. The individual will be responsible for reviewing, enhancing, and improving tools-specific solutions, value propositions, and pricing based on experience and expertise in BSM solutions at large strategic outsourcing engagements for Wipro. Additionally, this role involves managing interactions with partners such as Splunk, AppDynamics, Dynatrace, Moogsoft, HP, Microfocus, BMC, Microsoft, and ServiceNow Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market references and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Qualifications: 10+ Years of experience in IT industry in infrastructure support and management area Experience in Enterprise tools solutioning covering ITSM, ITOM, ITAM tools. Demonstrated ability to communicate both laterally and up to influence decisions and actions. Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Applications from people with disabilities are explicitly welcome.

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Role: Senior Infrastructure Engineer Department: Information Technology Levels: Senior Status: Full Time/Exempt Location Remote Manages Others: No Basic Function and Scope of Responsibility: The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Company"™s infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise, strategic thinking, and the ability to lead complex projects. A strong emphasis is placed on Linux systems administration, infrastructure automation using Ansible, and scripting for operational efficiency. Essential Job Duties: Level I - Minimum Assist in research, evaluation, and recommendation of hardware and software such as servers, storage, and backup software. Assist in supporting corporate servers, user desktops, etc. Assist in designing, configuring, or upgrading the virtual server environment. Assist with basic troubleshooting of backup and archiving. Assist in identifying, diagnosing, and resolving connection, reliability, or performance issues. Keep the workroom neat, organized, and secure. Work under close to moderate supervision with limited latitude for independent judgment. Consult with senior peers on non-complex projects to learn through experience. Apply basic application management and administration skills with a moderate level of proficiency. Represent the department and the organization favorably and in accordance with established Company standards and associate attributes. Work within defined ITIL processes such as change and incident management. Other duties as assigned by management. Level II "“ Fully meets the responsibilities of Level I plus the following: Manage Windows and Linux patching, security updates, and software rollouts for all sites. Research, evaluate, and recommend hardware and software such as servers, storage, as well as backup software. Support of corporate servers in on-premise, hybrid, and cloud environments. Design, configure, or upgrade server and storage environments. Develop and maintain Ansible playbooks for configuration management and automation. Identify, diagnose, and resolve connection, reliability, or performance issues. Write and maintain scripts (e.g., Bash, Python, PowerShell) to automate routine tasks. Work within and assist with the management of defined IT processes and procedures, including Systems Development Life Cycle methodology. Work with little to no supervision with latitude for independent judgment. Consult with senior peers on medium to complex projects. Assist in overseeing the primary activities of individual contributors (see above) to ensure completion of tasks and attainment of departmental goals. Senior "“ Fully meets the responsibilities of Level II plus the following: Work with little to no supervision with extreme latitude for independent judgment. Proficient in all levels and phases of Infrastructure support. Lead infrastructure automation initiatives using Ansible and scripting. Partner with key vendors to maintain an understanding of new technology and leading practices. Serve as an escalation point for issues beyond project team authority; resolve conflicts involving scheduling, resources, or technical issues. May be responsible for helping develop the department's budget for personnel, capital, and/or operation expenses. Essential Knowledge, Skills, and Abilities: Level I - Minimum Bachelor's degree in computer science, business, or equivalent experience. Minimum of 1"“3 years of experience with server support. Experience with Linux systems administration (e.g., RHEL, Ubuntu). Basic scripting experience (e.g., Bash, Python). Familiarity with Ansible or similar automation tools. Active Directory, Domain Management, and Group Policy Experience. Windows Deployment Services Experience. Critical thinking and problem-solving ability. Ability to multi-task. Knowledge of reference lab operations and processes a plus. Knowledge and management of System Development Lifecycle Methodologies a plus. Experience in maintaining technical documentation to ensure efficient planning and execution. Goal-oriented, with excellent time management and organizational skills. Excellent interpersonal skills, with the ability to interact effectively and work efficiently with people at all levels in an organization. Excellent verbal & written communication skills. Keenly attentive to detail. Ability to keep sensitive information confidential. High level of proficiency with PC-based software programs including MS Office suite and project management tools, MS Project preferred. Level II "“ Fully meets the qualifications of Level I plus the following: Minimum of 3"“7 years server support, including Linux and Windows environments. Minimum of 3"“7 years of experience managing VMware and Hyper-V virtual server environments. Minimum of 3"“7 years in managing, designing, configuring, and upgrading backup solutions. Minimum of 3"“7 years managing, designing, configuring, and upgrading storage solutions. Experience managing automated enterprise patching and software deployments. Strong scripting experience in Bash, Python, or PowerShell. Proficiency with Ansible or similar automation platforms (e.g., Chef, Puppet). Experience with deployment tools such as Jenkins, Octopus Deploy, or Azure DevOps. Knowledge of CI/CD pipeline and technologies. Experience using and applying System Development Lifecycle Methodologies. Previous experience in a reference lab or similar regulated/controlled environment. Senior "“ Fully meets the qualifications of Level II plus the following: 7+ years server support 7+ years of experience designing, configuring, and upgrading VMware virtual server environments. 7+ years of experience in managing, designing, configuring, and upgrading backup solutions 7+ years of experience in managing, designing, configuring, and upgrading storage solutions Demonstrated positive experience with System Development Lifecycle Methodologies Technical certification such as Microsoft or Linux professional-level certification Additional Information Physical Requirements: Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets, and other items stored at various levels, including overhead Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting Ability to continuously operate a personal computer for extended periods of time (4 or more hours) Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. As an employee of Eurofins, I understand that it is my duty and responsibility to uphold the Corporate Values and Code of Conduct at all times. If I have any questions regarding my job description or any duties or requirements contained within, I understand it is my responsibility to share these concerns with my manager and/or Human Resources. Eurofins is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the Company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The Company"™s policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected

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5.0 - 8.0 years

6 - 7 Lacs

Noida, Faridabad

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We are seeking an experienced and dynamic IT Infrastructure Manager to oversee and manage the complete IT ecosystem across the organization. This role requires a strong understanding of both enterprise-level IT infrastructure and industry-specific software systems. You will be responsible for planning, implementing, and maintaining the IT infrastructure, supporting regional operations, ensuring robust cybersecurity, and driving IT strategies aligned with business goals. This position demands expertise in IT systems, manufacturing and retail technologies, and the ability to work in a fast-paced environment. Key Responsibilities: IT Infrastructure Management: Plan, design, and oversee the implementation and maintenance of the IT infrastructure across various locations, including regional offices, manufacturing setups, and new properties. Ensure seamless connectivity across offices, including hardware provisioning, networking, and software deployment. Regional Support: Provide day-to-day IT support to regional offices, such as procuring laptops and other essential assets. Systems Administration: Manage servers, databases, and critical IT systems to ensure optimal performance, security, and availability. Oversee both on-premises and remote employee systems. Network Security: Implement and maintain robust cybersecurity measures to protect the companys data, intellectual property, and client information. Set up firewalls, intrusion detection systems, and conduct regular security audits. Software Applications Management: Coordinate the deployment and maintenance of software applications across the organization. Work with various departments to ensure the smooth operation of design tools, marketing automation platforms, and assist in CRM system implementation. Vendor Management: Manage relationships with IT vendors, service providers, and technology partners. Negotiate contracts, oversee service level agreements (SLAs), and ensure vendor compliance. IT Strategy and Planning: Assist the department head in developing and implementing IT strategies aligned with the organization’s business goals and objectives. Ensure robust security measures, including access controls, data backups, and disaster recovery plans. Innovation and Emerging Technologies: Stay abreast of developments in IT, digital marketing, design tools, and manufacturing technologies. Evaluate and recommend emerging technologies for potential business applications and competitive advantage. Budgeting and Cost Management: Develop and manage IT budgets, track expenditures, and identify cost-saving opportunities. Ensure that IT investments align with business goals and priorities. Required Skills and Qualifications: Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. Experience: Proven experience in IT infrastructure management (5+ years). Technical Expertise: Knowledge of IT systems, networking, server management, cybersecurity, and cloud technologies. Industry Experience: Experience in manufacturing, retail, or related industries is preferred. Strong Leadership: Ability to lead and manage cross-functional teams. Vendor Management: Experience negotiating with and managing IT vendors and service providers. Strategic Thinking: Ability to develop IT strategies that align with business goals and objectives. Budget Management: Experience with IT budgeting and cost management.

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5.0 - 10.0 years

8 - 17 Lacs

Pune, Mumbai (All Areas)

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Greetings from Searce! Position - Sr Cloud Reliability Engineer (SRE) | GCP Cloud Location - Mumbai/Pune Experience - 5+ years Overview about the role. As a Site Reliability Engineer (SRE) in the Cloud Managed Services team at Searce, you play a pivotal role in ensuring the reliability, scalability, and performance of our cloud-based infrastructure. You'll be at the forefront of managing and optimizing cloud services to deliver high-quality and resilient solutions. Key Responsibilities: Responsibilities: Lead and manage the Cloud Reliability teams to provide strong Managed Services support to end-customers. Isolate, troubleshoot and resolve issues reported by CMS clients in their cloud environment. Drive the communication with the customer providing details about the issue, current steps, next plan of action, ETA. Gather client's requirements related to use of specific cloud services and provide assistance in setting them up and resolving issues. Create SOPs and knowledge articles for use by the L1 teams to resolve common issues. Identify recurring issues, perform root cause analysis and propose/implement preventive actions. Follow change management procedure to identify, record and implement changes. Plan and deploy OS, security patches in Windows/Linux environment and upgrade k8s clusters. Identify the recurring manual activities and contribute to automation. Provide technical guidance and educate team members on development and operations. Monitor metrics and develop ways to improve. System troubleshooting and problem-solving across platform and application domains. Ability to use a wide variety of open-source technologies and cloud services. Build, maintain, and monitor configuration standards. Ensuring critical system security through using best-in-class cloud security solutions. Qualifications: 5+ years of experience in a similar role Bachelor's degree or the equivalent combination of education and experience. Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business Why Searce? Joining Searce's Cloud Managed Services team means being part of a dynamic and collaborative environment where innovation and reliability are at the core. As an SRE, you'll have the opportunity to work with cutting-edge technologies and contribute to the success of cloud-based solutions for our clients.

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As an IT Technology Consultant at SAP, you will play a crucial role in the Enterprise Cloud Services (ECS) Delivery Technical Operations team within the Product Engineering (PE) division. Your primary responsibility will be to support infrastructure services and manage the operations of SAP's backend technology, including the HANA Enterprise Cloud (HEC), OS, DB, and SAP Apps such as S/4 HANA across various infrastructures like SAP DCs, AWS, Azure, and GCP. Your day-to-day tasks will involve ensuring the smooth running of state-of-the-art data centers and client technology worldwide. You will collaborate with a diverse team to deliver exceptional support to customers, enabling them to operate profitably, adapt continuously, and grow sustainably using SAP applications and services. At SAP, we are dedicated to fostering a collaborative and inclusive work environment that values individual contributions and promotes continuous learning and development. As part of the IT Technology Associate Consultant role, you will have the opportunity to work in a caring team environment that recognizes your efforts and offers various benefits to support your professional growth. SAP's commitment to innovation and simplification empowers organizations of all sizes and industries to work more efficiently and leverage business insights effectively to stay competitive in today's market. As a member of our team, you will be at the forefront of driving technological advancements and helping customers worldwide achieve their business goals. SAP's culture is built on the principles of inclusion and diversity, where every individual is encouraged to bring their unique capabilities to the table. We believe in creating a workplace where everyone, regardless of background, can thrive and contribute to a more equitable world. As an equal opportunity employer, SAP is committed to providing accessibility accommodations and support to applicants with disabilities to ensure a fair and inclusive recruitment process. If you are looking to unleash your full potential and be part of a purpose-driven and future-focused company, SAP offers you the platform to bring out your best. Join us in our mission to help the world run better and be a part of a team that values collaboration, innovation, and individual growth.,

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5.0 - 10.0 years

7 - 12 Lacs

Chennai

Work from Office

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0.0 - 5.0 years

4 - 9 Lacs

Chennai

Remote

Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software development team, internal users. Required Candidate profile Advanced knowledge of front-end and back-end programming languages, such as C++, Javascript, Python, and Ruby. Ability to manage code migration, document configuration changes, and monitor performance Perks and benefits Flexible Work Arrangements.

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6.0 - 9.0 years

13 - 15 Lacs

Mumbai

Work from Office

Ensuring consistency across staging/production and Disaster recovery systems as defined in SLA for each setup Escalating hardware and system level problems to AMC Vendors Quarterly patching and firmware activity on IBM VIO and Aix Lpar Configure, Control and Monitor all IBM servers through HMC Attending Hardware failures Disks, Memory, Power supply, etc Performing filesystem management like Mirroring, striping through LVM Attending Software Issues OS level problems, SSH problems Providing CPU, Memory and core utilization of Aix LPAR on daily basis Performing log movement as per bank policy and managing log movement inventory Working on the requests of development and support team on staging and UAT setup Hardening of servers as per bank policy User administration of all servers Monitoring operating system utilization patterns and preparing reports Should perform DNS or host entry and as per the customer request Monitoring servers for hardware errors like hard disk, RAM, CPU failures/warnings, notifying appropriate service providers, and working on the same until closure Monitoring DC and DR SRM (Site Recovery Manager) sync status Interface proactively with other Infrastructure support teams such as Database, Network, Storage, Monitoring etc Document issues and associated resolutions to problems Prepare documentation and presentation of progress reports to customers Preparing RCAs and coordinate with respecting teams Document issues and associated resolutions to problems Prepare documentation and presentation of progress reports to customers Conduct user s, customer s and Team s training Guide/Mentor the team members on technical problems which cannot be resolved at their level Ensure that Systems, Organization processes, & Unit practices adhere to Organization policies Active participation in Organization and Unit level initiatives

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Customer Support Engineer, your role will involve providing remote technical support to both internal and external clients globally for hosted and on-premise solutions across a diverse product portfolio. You will collaborate with IT, operations teams, product development, and product management to drive innovation and enhance customer experience. Reporting to the VP of Customer Support, you will play a crucial role in ensuring customer satisfaction through efficient and effective support services. Your responsibilities will include managing product and customer support for global clients, handling customer incidents via telephone, cases/incidents, and coordinating with next level support, infrastructure teams, and product teams. You will be responsible for managing end-to-end communication with clients based on agreed SLAs, triaging and escalating incidents as per standard operating procedures, and acting as a bridge between engineering and consulting teams to resolve issues promptly. To excel in this role, you should possess a Bachelor's degree or equivalent qualification. You must have a strong understanding of managing, handling, and troubleshooting multi-tier cloud applications/software products and on-premise solutions. Your customer-facing skills should be exemplary, enabling you to effectively communicate with clients via phone and email. Additionally, you should have a good grasp of enterprise-level application support, infrastructure support, and cloud platforms. Flexibility to work in shifts is essential for this role. You should demonstrate proficiency in troubleshooting issues, disturbances, and failures in platforms and systems, collaborating with internal and external stakeholders to restore functionality. Prior exposure to incident/problem/change management, knowledge of the ITIL framework, and familiarity with AWS concepts will be beneficial. Excellent written and verbal communication skills are a must-have for this position. In return, we offer you an inclusive work culture that aligns with our core values of Acting Like an Owner, Delighting Our Customers, and Earning the Respect of Others. You will have the opportunity to make a significant impact, grow professionally, and leverage your unique strengths through valuable learning experiences. We provide competitive compensation, benefits, and rewards programs that recognize and encourage your best efforts. You will also enjoy a people-first work environment that promotes work-life balance, employee resource groups, and social events to foster interaction and camaraderie.,

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6.0 - 8.0 years

15 - 20 Lacs

Bengaluru

Hybrid

Role - L2 Application Support - AI Platform JOB RESPONSIBILITIES Below are key role and responsibilities for this position: Resolve business /functional issues which couldnt be resolved by L1 team Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues and service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with all the stakeholders within agreed timeline Perform the shift handover activities as per agreed SOPs Participate in problem management, change management, knowledge management, even management etc. Update knowledge base with new learnings, changes in resolution steps etc. in timely manner Ensure SLA/KPI (under control of L2 team like incident response time are met and collect/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders Contribute to support reusable assets and internal knowledge sharing sessions Work to build-up skills for L3 support level Work on POC of different solutions, tools etc. POC Coordinate with L1 and L3 engineers (as per case requirement) on various issues, incidents, service requests, user queries, various changes in environment, various events etc. Work on automation of manual activities if possible and share the details of automation opportunities with L3 team Personal Attributes: Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution Should be flexible to work in all shifts Ability to prioritize when under pressure Excellent verbal and written communication skills. SKILL REQUIREMENTS Must Skills 6+ years of industry experience in the field of Application / Infrastructure Support and Maintenance Understanding of different Natural Language Processing Concepts Understanding of AI / ML, Deep learning, Generative AI , LLMs and Frameworks like Langchain , Llamaindex Experience with Python, Node JS and React programming languages. Knowledge of SQL and experience with relational databases. Have good understanding of Google Cloud Platform and Google Kubernetes Engine Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc. Good understanding of containerization and image management. Experience in working with development teams to containerize applications using Docker and ensure smooth deployment. Familiarity with DevOps and CI/CD pipelines (e.g., Jenkins, Cloud Build, or GitLab CI/CD). Knowledge of tools like Terraform or Ansible to automate infrastructure provisioning and management. Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc. Excellent communication and documentation skills. Strong problem-solving and analytical skills. Open to work in a 24X7 shift. Have good knowledge of Ticketing Tools like ServiceNow, Jira Servicedesk, Remedy etc. Have good level of production issues troubleshooting and analysis covering : Environment setup understanding Process level debugging & server-side troubleshooting Server configurations Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences. Note : Only Immediate Joiners are preferred for this role.

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