Information Technology Infrastructure Manager

Key Responsibilities:

• Lead IT infrastructure management, security, and endpoint administration.
• Develop and implement IT infra strategies, SOPs, and policies.
• Ensure compliance with SEBI and regulatory IT governance.
• Manage MSPs for effective service delivery.
• Plan and execute patch management (ManageEngine Endpoint Central).
• Coordinate & remediate VAPT findings.
• Design and maintain disaster recovery (DR) and BCP plans.
• Manage IT asset lifecycle, procurement, and licensing.
• Handle servers, switches, firewalls, storage, and virtualization.
• Manage cloud infra (AWS, Office 365, VMware).
• Implement endpoint security (Trend Micro, SIEM, Sectona PAM, Dark Web Monitoring).
• Support cybersecurity audits (ISO, SEBI, SOC 2).

Regular Operational Work (Technical Responsibilities)

Network & Security

• Firewalls (Sophos, Fortinet):

• Configure policies, set up VPNs, manage NAT, enable high availability, and fine-tune security settings.

• Switching (Cisco):

• Implement VLANs, manage port-level access, ensure network redundancy, and perform troubleshooting.

Server & Endpoint Management

• Windows/Linux Servers & Desktops:

• Manage AD, DNS/DHCP, GPOs, backups, and patching cycles.

• ManageEngine Endpoint Central:

• Deploy OS and third-party patches, track assets, provide remote support, and ensure compliance.

Security Tools & Monitoring

• Trend Micro:

• Handle endpoint protection, threat analysis, policy configurations, and alert reviews.

• SIEM:

• Integrate logs, monitor events, configure alerts, create correlation rules, and generate incident reports.

• Sectona PAM:

• Onboard resources, configure workflows, manage credential vaulting, and perform periodic access reviews.

• Dark Web Monitoring:

• Track potential data leaks, assess exposure levels, and initiate preventative measures.

Cloud & Virtualization

• Microsoft 365:

• Manage users/licenses, track email flow, configure MFA, and maintain compliance.

• VMware:

• Provision VMs, manage vCenter, allocate storage, and maintain high availability.

• AWS (S3, RDS, IAM):

• Manage cloud resources, configure IAM roles/policies, and review activity logs via CloudTrail.

Backup & Telephony

• Barracuda Backup:

• Monitor backups, enforce retention policies, validate restores, and prepare reports.

• IP PBX & Phone Setup:

• Configure extensions, SIP trunks, voicemail, and call routing.

Governance, Risk & Compliance

• VAPT Coordination:

• Support auditors during assessments, track vulnerabilities, and assist in remediation.

• BCP & DR Management:

• Maintain DR procedures, execute DR drills, and ensure readiness for business continuity.

• Cybersecurity Audits (ISO, SEBI, SOC 2):

• Provide documentation, participate in audit walkthroughs, and implement infra-related corrective actions.

Required Skills & Experience:

• MCA / BE (Computers).
• 10–12 years in IT Infra management with 3+ years in managerial roles.
• Expertise in storage, networks, servers, backup, DR.
• Strong hands-on with firewalls (Sophos, Fortinet), Cisco switches, AD, DNS/DHCP.
• Cloud experience (AWS, Office 365, VMware) preferred.
• Knowledge of databases, web/app servers an advantage.
• Strong project management, process automation, and compliance exposure.