Industry Solution Lead – Travel (Airlines, Airports & GDS)

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About AIonOS

AIonOS is at the forefront of enterprise AI transformation, empowering businesses across industries to harness the power of artificial intelligence. We enable organizations to reimagine operations, customer experiences, and business models through deep domain expertise, next-gen AI platforms, and consulting-led approaches.

Role Overview

Industry Solution Lead – Travel (Airlines, Airports & GDS)

This is a client-facing leadership role requiring deep travel domain knowledge, strong consultative skills, and the ability to bridge business challenges with AI-powered solutions.

Key Responsibilities

Consulting & Advisory

• Engage with client CXOs and senior stakeholders in Airlines, Airports, and GDS ecosystems to identify transformation opportunities.
• Act as a trusted advisor on AI strategies, next-gen distribution, advanced analytics, personalization, operational optimization, and customer experience.
• Lead business-driven assessments and recommend AI transformation roadmaps.

Solution Development & Industry Playbooks

• Develop AI-led industry solutions around revenue management, dynamic pricing, customer personalization, disruption management, and operational efficiency.
• Build industry-specific playbooks and frameworks for modernizing GDS, airline, and airport systems via AI/ML, NLP, and generative AI.
• Collaborate with AIonOS product and engineering teams to align platform capabilities with industry use cases.

Client Engagement & Transformation Programs

• Lead AI transformation programs from strategy through execution.
• Drive digital solutions adoption across critical airline and airport business areas (operations, loyalty, crew management, customer service, disruption recovery, fraud detection, etc.).
• Ensure business impact realization (revenue uplift, cost optimization, improved customer experience).

Thought Leadership & Ecosystem Development

• Represent AIonOS in client forums, industry events, and analyst briefings as a travel domain thought leader in AI.
• Build alliances with partners (GDS providers, airline tech vendors, airport solution providers, AI startups) to strengthen solution ecosystem.
• Develop industry POVs (point of views), white papers, and market insights to position AIonOS as a leader in AI for travel.

Required Qualifications & Experience

• 6+ years of experience in the Travel industry (GDS systems, Airlines, Airports, or Travel Technology Providers) with significant exposure to technology-led transformation.
• Strong understanding of travel distribution, operations, passenger services, ancillary revenue models, loyalty programs, and airport ground systems.
• Proven track record in consulting, solution design, or transformation leadership within the airline/airport domain.
• AI/ML exposure — ability to translate business problems into AI opportunities (predictive analytics, personalization, customer service automation, operational optimization, generative AI).
• Excellent stakeholder management skills with experience engaging with C-level executives.
• Strong storytelling and communication skills to drive industry narratives.
• Global exposure in engaging clients and working in multi-cultural environments highly desirable.

Preferred Skills

• Prior experience with airline IT systems, airport operations platforms, or GDS providers (Amadeus, Sabre, Travelport, etc.).
• Knowledge of GenAI and large language models (LLMs) for customer service, disruption handling, and intelligent operations.
• Ability to build business cases and ROI models for AI adoption.
• Prior consulting firm or solution architecture leadership experience a plus.

What We Offer

• An opportunity to shape the future of AI in Travel & Transportation.
• Work with a global team of AI strategists, engineers, and data scientists.
• Leadership role with visibility in industry forums and CXO engagements.
• Competitive compensation, performance incentives, and growth opportunities.