Inbound Sales Executive

1 - 3 years

1 - 4 Lacs

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Hospitality Relationship building Social media Marketing campaigns CRM management Sales process Sales Executive Customer engagement Lead management Inbound sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

- Lead Management: Handle inbound sales inquiries and leads generated through various channels,including the company website, social media, email campaigns and other marketing efforts. - Customer Engagement: Engage with potential customers to understand their needs, provide productinformation and address any questions or concerns. - Sales Conversion: Convert qualified leads into sales opportunities by guiding customers through thesales process and providing tailored solutions. - CRM Management: Maintain accurate records of customer interactions and lead status in the CRMsystem, ensuring all information is up-to-date and properly documented. - Follow-up: Conduct timely follow-ups with leads and prospects to nurture relationships and move themthrough the sales funnel. - Product Knowledge: Develop a deep understanding of the companyproducts and services toeffectively communicate value propositions to potential customers. - Collaboration: Work closely with the marketing team to align sales efforts with marketing campaignsand initiatives. - Performance Metrics: Achieve and exceed sales targets and KPIs set by the Head of Sales Requirements - Excellent verbal and written communication skills. - Strong interpersonal and relationship-building abilities. - Proficiency in using CRM software and MS Excel. - Ability to work independently and as part of a team. - Customer-focused with a strong desire to meet and exceed customer expectations. - Ability to work effectively in aggressive environments.

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