Inbound Sales Executive

You will be responsible for managing and responding to inbound sales inquiries through calls, emails, and chat in a timely and professional manner. It is essential to understand the business needs of prospective clients and recommend suitable solutions. Additionally, you are expected to maintain an in-depth knowledge of the company's products and services. Meeting or exceeding monthly sales targets and KPIs is a key performance indicator in this role. Keeping accurate records of all customer interactions in the CRM system is crucial for maintaining effective communication. In this role, you will collaborate closely with the marketing and product teams to convey customer feedback and identify areas for improvement. Building strong and enduring relationships with clients to ensure a positive customer experience throughout the sales cycle is a critical aspect of your responsibilities. To qualify for this position, you should have a minimum of 2 years of experience in inbound sales, preferably within the eCommerce domain. A strong understanding of eCommerce platforms, with Shopify experience being an advantage, is desired. Excellent verbal and written communication skills are necessary for this role, along with a proven track record of achieving sales targets. The ability to work independently and as part of a team is essential. Familiarity with CRM tools and other sales management platforms will be beneficial in performing your duties effectively. A customer-focused mindset combined with strong problem-solving skills is key to succeeding in this position.,