Company Description :: AiTrillion is a sales and marketing automation platform designed to enhance E-commerce growth through powerful modules for customer engagement and retention. By connecting customers through multichannel marketing tools like Email, SMS, and web push, AiTrillion boosts visitor engagement and encourages upsell/cross-sell opportunities. Additionally, the platform fosters customer loyalty and referrals with loyalty rewards programs, affiliate marketing, and recurring memberships. Trusted by over 10,000 brands, AiTrillion serves as a strategic partner committed to improving e-commerce success. Role Description :: This is a full-time on-site role for an Outbound Sales Specialist located in Indore. The Outbound Sales Specialist will be responsible for generating leads, making outbound sales calls, and managing customer service interactions. Daily tasks include identifying potential customers, qualifying leads, communicating effectively to promote AiTrillion's platform, and closing sales. Additionally, the role involves nurturing customer relationships to ensure ongoing satisfaction and engagement. Qualifications :: 1+ Year of Experience in Outbound Sales and Lead Generation Strong Communication and Customer Service skills Proven track record in Sales Ability to work independently and as part of a team Excellent interpersonal skills and ability to develop relationships Experience with E-commerce platforms is a plus Bachelor's degree in Business, Marketing, or related field is beneficial Job Types: Full-time, Permanent Pay: ₹20,126.09 - ₹42,936.21 per month Benefits: Paid time off Schedule: Evening shift Fixed shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Company Description AiTrillion is a sales and marketing automation platform designed to enhance E-commerce growth through powerful modules for customer engagement and retention. By connecting customers through multichannel marketing tools like Email, SMS, and web push, AiTrillion boosts visitor engagement and encourages upsell/cross-sell opportunities. Additionally, the platform fosters customer loyalty and referrals with loyalty rewards programs, affiliate marketing, and recurring memberships. Trusted by over 10,000 brands, AiTrillion serves as a strategic partner committed to improving e-commerce success. Role Description This is a full-time on-site role for an Outbound Sales Specialist located in Indore. The Outbound Sales Specialist will be responsible for generating leads, making outbound sales calls, and managing customer service interactions. Daily tasks include identifying potential customers, qualifying leads, communicating effectively to promote AiTrillion's platform, and closing sales. Additionally, the role involves nurturing customer relationships to ensure ongoing satisfaction and engagement. Qualifications 1+ Year of Experience in Outbound Sales and Lead Generation Strong Communication and Customer Service skills Proven track record in Sales Ability to work independently and as part of a team Excellent interpersonal skills and ability to develop relationships Experience with E-commerce platforms is a plus Bachelor's degree in Business, Marketing, or related field is beneficial
Company Description AiTrillion is a sales and marketing automation platform designed to boost E-commerce through powerful modules that enhance customer engagement and retention. The platform offers multichannel marketing tools like Email, SMS, and web push to connect with customers, as well as features for upselling, cross-selling, and personalization to engage visitors. AiTrillion also supports loyalty rewards programs, affiliate marketing, and recurring memberships to cultivate loyal customers and referrals. Role Description This is a full-time outbound Sales Specialist role based in Indore Tehsil. The Sales Specialist will be responsible for conducting outbound sales activities, providing excellent customer service, generating leads, and effectively communicating with clients to drive sales for AiTrillion. Qualifications Outbound Sales skills Lead Generation skills Strong Communication skills Customer Service skills Sales skills Ability to work in a fast-paced environment Previous 1+ Years experience in sales or customer service Knowledge of E-commerce industry trends
Experience: 5+Years Location: India(Remote) What’s the opportunity? AiTrillion is looking for a Sr. Developer with experience in PHP Zend Framework CI NodeJS, Express Loopback Serverless Framework & CLI AWS Lambda API Gateway with MySQL MongoDB DynamoDB database experience What will you be doing? Strong Development/Management background with experience in Developing Products with large-scale user transactions and having critical business nature. Must be able to build the technical architecture/stack of the product from scratch including server interactions, scripts, deployment stage, features with a cost-effective manner. Hands-on implementation of the critical interfaces and complex modules of the systems and features as a solution architecture and design. Provide timely deliverables, estimates, and complete tasks in an Agile development environment. Reviewing code for coding standards and accuracy and functionality. Help the team to solve complex coding problems and troubleshoot the issues. What skills do you need? Minimum 5+years of Technical Lead experience. Handle on any MVC PHP Frameworks Like Zend Framework, Laravel Must have experience on NodeJS, Express, Loopback Good to have hands-on Serverless Framework & CLI, AWS Lambda, API Gateway, SQS, SNS, Step Functions Must have experience working with JavaScript technologies like NodeJS, AngularJS, React. Hands-on Relation, Non-relation, MYSQL, Data Lakes, HIVE, Apache Spark, MongoDB, Apache Cassandra, Streaming Analytics, In-Memory, NoSQL Database. Must have a good understanding of building and using REST APIs and Different Authentication Protocols. Good to have experience with Amazon Web Services (EC2, RDS Aurora, Lambda, API Gateway, S3, CloudFront ) Must have experience building microservices and customer-facing APIs. Must have a sound understanding of failure modes, resiliency patterns, and techniques to enable robust, self-healing architecture. Develop Business Domain-Driven Reusable Microservices. Knowledge of version control systems like GIT (mandatory). Experience with Google Cloud is a plus. Experience with the process of automation and load testing is a plus. At AiTrillion, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Skills:- MySQL, Laravel, CodeIgniter, NodeJS (Node.js) and Express
As a Customer Success Manager at AI Trillion, a leading Marketing automation- SAAS Company dedicated to revolutionizing the e-commerce industry, you will play a crucial role in ensuring the success and satisfaction of our SaaS customers. Your responsibilities will include guiding new customers through the onboarding process, driving product adoption, fostering strong relationships with key stakeholders, monitoring customer health, collecting feedback for continuous improvement, managing renewals, and advocating for customer satisfaction. In the customer onboarding phase, you will collaborate with the sales and implementation teams to understand customer goals and expectations, ensuring a smooth and positive experience for new customers. You will proactively engage with customers to drive product adoption and usage, providing training sessions and resources to maximize the value of our SaaS solution. Building strong relationships with key stakeholders within customer organizations will be essential, as you act as the main point of contact for customers, addressing inquiries, concerns, and providing ongoing support. Monitoring customer health and identifying potential issues will allow you to work closely with customers to address challenges and ensure their success. Gathering feedback from customers and communicating insights to the product development team will be crucial for continuous improvement. Conducting regular check-ins to understand evolving customer needs and priorities will help in providing exceptional service. Collaborating with the sales team for successful renewals, identifying upsell or cross-sell opportunities, and developing strategies to increase customer lifetime value are also part of your responsibilities. To qualify for this role, you should have a Bachelor's degree in business, marketing, or a related field, along with proven experience in a customer-facing role, preferably in a SaaS environment. Strong communication, presentation, and interpersonal skills are essential, as well as the ability to understand and articulate technical concepts. Proactive problem-solving, critical-thinking skills, and experience with customer success tools and platforms are considered advantageous. Join our team at AI Trillion and be part of our exponential growth in the e-commerce landscape.,
As a Customer Support Executive L1 at AiTrillion, located in Indore, India, you will be the primary point of contact for our esteemed clients, delivering exceptional support and assistance. Your role is pivotal in ensuring customer satisfaction and loyalty by addressing inquiries, resolving issues, and guiding users through the AiTrillion platform. Your responsibilities include promptly responding to customer inquiries through email, chat, or phone with professionalism and courtesy. You will identify customer needs, troubleshoot technical issues, and offer suitable solutions or workarounds. Furthermore, you will assist customers in setting up and configuring the AiTrillion platform to facilitate a seamless onboarding process. In case of complex issues, you will escalate them to the relevant internal teams and ensure timely resolution. It is imperative to maintain accurate records of customer interactions and transactions using our CRM system. Collaboration with team members to enhance processes, share knowledge, and contribute to the success of the customer support team is essential. Proactively educating customers on product features and best practices to optimize their utilization of AiTrillion is also part of your role. To excel in this position, you should hold a Bachelor's degree in Business Administration, Computer Science, or a related field, or possess equivalent work experience. Prior experience in customer support or help desk roles, preferably in a SaaS environment, is advantageous. Effective communication skills to explain technical concepts to non-technical users, exceptional problem-solving abilities, and familiarity with e-commerce platforms and marketing automation tools are desirable. The position requires the flexibility to work independently and collaboratively in a dynamic environment, including weekends and holidays as necessary. Staying updated on product changes, new features, and industry trends is crucial to better assist customers and provide informed recommendations. Join AiTrillion to be part of a team dedicated to revolutionizing the e-commerce industry and driving revenue growth through innovative customer engagement and marketing automation solutions.,
AiTrillion is a sales and marketing automation platform committed to enhancing E-commerce growth by leveraging powerful modules for customer engagement and retention. The platform connects customers through multichannel marketing tools such as Email, SMS, and web push, thus boosting visitor engagement and facilitating upsell/cross-sell opportunities. AiTrillion also focuses on fostering customer loyalty and referrals through loyalty rewards programs, affiliate marketing, and recurring memberships. With a clientele of over 10,000 brands, AiTrillion serves as a strategic partner dedicated to enhancing e-commerce success. As an Outbound Sales Specialist, you will be responsible for a range of activities to drive sales growth. This full-time on-site role based in Indore involves generating leads, conducting outbound sales calls, and managing customer service interactions. Your daily tasks will revolve around identifying potential customers, qualifying leads, effectively communicating the value of AiTrillion's platform, and ultimately closing sales. Furthermore, nurturing customer relationships to ensure ongoing satisfaction and engagement will be a key aspect of the role. To excel in this position, you should possess at least 1 year of experience in outbound sales and lead generation. Strong communication and customer service skills are crucial, along with a proven track record in sales. The ability to work both independently and as part of a team is essential, as well as excellent interpersonal skills to develop and maintain relationships. Any experience with E-commerce platforms would be beneficial, and a Bachelor's degree in Business, Marketing, or a related field is considered advantageous. This role offers full-time, permanent employment with benefits such as paid time off. The work schedule includes evening, fixed, and rotational shifts, with additional perks like performance bonuses and yearly bonuses. The work location is on-site in Indore, ensuring a hands-on approach to fulfilling the responsibilities of the Outbound Sales Specialist position.,
Company Description AiTrillion is a sales and marketing automation platform designed to grow E-commerce businesses via powerful modules that maximize customer engagement and retention. The platform connects customers through multichannel marketing tools such as Email, SMS, and web push, and engages visitors with upsell/cross-sell and store personalization features. AiTrillion helps build loyal customer bases and referrals through loyalty rewards programs, affiliate marketing, and recurring memberships. Trusted by over 10,000 brands, AiTrillion is not just a platform but a strategic partner committed to enhancing your e-commerce success. Role Description This is a full-time on-site role for an Outbound Sales Specialist, located in Indore. The Outbound Sales Specialist will be responsible for prospecting potential customers, managing outbound sales calls, generating leads, and fostering strong customer relationships. Additionally, the role involves collaborating with the marketing team to drive sales strategies and meet targets, delivering excellent customer service, and effectively communicating product value propositions. Qualifications Proficiency in Outbound Sales and Lead Generation Strong Customer Service skills Excellent Communication and interpersonal skills Proven ability to meet sales targets and close deals Organizational skills and attention to detail Ability to work independently and as part of a team Experience in the E-commerce industry is an advantage Bachelor's degree in Business, Marketing, or a related field is preferred
You will be responsible for managing and responding to inbound sales inquiries through calls, emails, and chat in a timely and professional manner. It is essential to understand the business needs of prospective clients and recommend suitable solutions. Additionally, you are expected to maintain an in-depth knowledge of the company's products and services. Meeting or exceeding monthly sales targets and KPIs is a key performance indicator in this role. Keeping accurate records of all customer interactions in the CRM system is crucial for maintaining effective communication. In this role, you will collaborate closely with the marketing and product teams to convey customer feedback and identify areas for improvement. Building strong and enduring relationships with clients to ensure a positive customer experience throughout the sales cycle is a critical aspect of your responsibilities. To qualify for this position, you should have a minimum of 2 years of experience in inbound sales, preferably within the eCommerce domain. A strong understanding of eCommerce platforms, with Shopify experience being an advantage, is desired. Excellent verbal and written communication skills are necessary for this role, along with a proven track record of achieving sales targets. The ability to work independently and as part of a team is essential. Familiarity with CRM tools and other sales management platforms will be beneficial in performing your duties effectively. A customer-focused mindset combined with strong problem-solving skills is key to succeeding in this position.,
You are a talented Technical Content Writer joining the dynamic team at AiTrillion in Indore, India. Your passion for technology, attention to detail, and ability to simplify complex concepts will be key in creating engaging technical content that educates and inspires the target audience. Collaborating with cross-functional teams, you will develop high-quality technical content, including Knowledge base, Videos, case studies, and product documentation. Your responsibilities will include researching industry trends and competitor offerings to inform content strategy, translating technical concepts into user-friendly content, conducting interviews for insights, and optimizing content for SEO to drive traffic to the AiTrillion website. Staying updated on content marketing best practices and SEO techniques will be crucial for continuously improving content effectiveness. To qualify for this role, you should have a Bachelors degree in English, Journalism, Communications, Computer Science, or a related field. Experience in creating technical content for software products, especially in the SaaS industry, is preferred. Strong writing and editing skills, familiarity with SEO best practices, and the ability to manage multiple projects independently in a fast-paced environment are essential. Proficiency in content management systems (CMS) and collaboration tools like WordPress, Google Docs, and Slack, along with a passion for technology, will be advantageous for success in this position.,
AI Trillion is a leading Marketing automation- SAAS Company dedicated to revolutionizing the ecommerce industry. Our innovative platform offers a wide range of features, including customer engagement, marketing automation, personalized recommendations, and data analytics, to enhance customer experiences and drive revenue growth. With a commitment to delivering cutting-edge technology and exceptional service, we are poised for exponential growth in the rapidly evolving landscape of e-commerce. As the Enterprise Sales Leader, you will be responsible for leading and growing our enterprise sales team. You will play a key role in developing and executing sales strategies, driving revenue growth, and fostering strong relationships with enterprise-level clients. The ideal candidate should have a proven track record in enterprise sales leadership, a deep understanding of SAAS solutions, and the ability to inspire and guide a high-performing sales team. Provide strategic leadership to the enterprise sales team, setting clear objectives and fostering a high-performance culture. Recruit, train, and mentor sales professionals to achieve individual and team targets. Conduct regular performance evaluations and implement development plans as needed. Develop and execute comprehensive sales strategies to achieve revenue targets and market expansion. Collaborate with the executive team to align sales goals with overall company objectives. Analyze market trends, competitor activities, and customer feedback to refine sales approaches. Cultivate and maintain strong relationships with key enterprise-level clients and stakeholders. Collaborate with the sales team to ensure a customer-centric approach and satisfaction throughout the entire sales process. Act as a strategic advisor to clients, understanding their business needs and aligning solutions accordingly. Oversee accurate and timely sales forecasting, reporting, and analysis. Monitor key performance metrics and implement corrective actions as needed. Provide regular updates to the executive team on sales performance and market trends. Collaborate closely with product development, marketing, and customer success teams to ensure a cohesive and integrated approach. Foster effective communication channels between sales and other departments to drive collective success. Qualifications: Experience: 8+ years of experience in enterprise-level sales on the global market, with at least 3 years in a leadership role. Proven track record of successfully leading and growing high-performance sales teams. Industry Knowledge: In-depth understanding of the SAAS industry, market dynamics, and enterprise sales processes. Leadership Skills: Strong leadership and motivational skills with the ability to inspire and guide a team to success. Excellent communication, negotiation, and presentation skills. Results-Oriented: Results-driven with a focus on achieving and exceeding sales targets. Education: Bachelors degree in Business, Marketing, or a related field. MBA is a plus. Benefits: Competitive base salary with uncapped commission structure. Experience a direct impact on the company's success and take pride in the results of your contributions. Ongoing training and professional development opportunities. Collaborative and inclusive company culture. Regular team-building activities and events to foster strong relationships and camaraderie among team members. If you are a seasoned sales leader with a passion for driving enterprise-level sales and are excited about the opportunity to lead a high-performing team in a rapidly growing SAAS company, we encourage you to apply.,
Role Overview: As a Commercial Sales Manager, you will be responsible for leading sales efforts in North America, playing a crucial role in achieving sales targets, expanding market presence, and contributing to overall growth strategy. Your proven track record in driving sales growth, managing teams, and developing customer relationships in a B2B environment will be key to success. Key Responsibilities: - Develop and implement a comprehensive sales strategy to meet or exceed sales targets in the North American market. - Lead and manage the North American sales team, providing training, mentorship, and support for high performance. - Build and maintain strong customer relationships, understanding trends and needs to effectively sell products/services. - Identify emerging markets, market shifts, and stay informed on new products and competition status. - Collaborate with the marketing team to create and execute effective sales and marketing strategies. - Negotiate contracts, close agreements, and maximize profits. - Provide accurate sales forecasts and reports using CRM tools, keeping track of sales activities and customer interactions. - Attend industry events, conferences, and trade shows to network, promote the company, and stay updated on market trends. - Work closely with product development and customer service teams to ensure customer satisfaction and feedback are addressed. Qualifications: - Bachelor's degree in Business Administration, Marketing, or related field; Master's degree preferred. - Minimum 5 years of sales management experience in the North American market. - Proven track record of achieving sales targets and driving sales growth. - Strong leadership skills to motivate and lead a sales team effectively. - Excellent communication, negotiation, and interpersonal skills. - Ability to understand and analyze sales performance metrics. - Solid customer service and relationship-building skills. - Familiarity with CRM software and Microsoft Office Suite. - Willingness to travel as required.,
As a Customer Success Manager at AI Trillion, you will play a crucial role in ensuring the success and satisfaction of our SaaS customers. Your responsibilities will include guiding new customers through the onboarding process, driving product adoption, maintaining strong relationships, monitoring customer health, collecting feedback, managing renewals, and fostering customer advocacy. **Key Responsibilities:** - Guide new customers through the onboarding process to ensure a smooth and positive experience. - Collaborate with the sales and implementation teams to understand customer goals and expectations. - Proactively engage with customers to drive product adoption and usage. - Provide training sessions and resources to help customers maximize the value of our SaaS solution. - Develop and maintain strong, trusting relationships with key stakeholders within customer organizations. - Act as the main point of contact for customers, addressing inquiries, concerns, and providing ongoing support. - Monitor customer health and proactively identify potential issues. - Work closely with customers to address challenges and ensure their success. - Gather feedback from customers and communicate insights to the product development team for continuous improvement. - Conduct regular check-ins to understand evolving customer needs and priorities. - Collaborate with the sales team to ensure successful renewals and identify opportunities for upsell or cross-sell. - Develop strategies to increase customer lifetime value. - Identify satisfied customers willing to act as references or participate in case studies and testimonials. - Encourage customers to become advocates through positive reviews and referrals. **Qualifications:** - Bachelors degree in business, marketing, or a related field. - Proven experience in a customer-facing role, preferably in a SaaS environment. - Strong communication, presentation, and interpersonal skills. - Ability to understand and articulate technical concepts. - Proactive problem-solving and critical-thinking skills. - Experience with customer success tools and platforms is a plus.,
As a Customer Support Executive L1 at AiTrillion, located in Indore, India, your role is crucial in maintaining exceptional support and assistance for our esteemed clients, ensuring customer satisfaction, and loyalty by addressing inquiries, resolving issues, and guiding users through the AiTrillion platform. - Promptly respond to customer inquiries through email, chat, or phone with professionalism and courtesy. - Identify customer needs, troubleshoot technical issues, and provide suitable solutions or workarounds. - Assist customers in setting up and configuring the AiTrillion platform for a seamless onboarding process. - Escalate complex issues to relevant internal teams and ensure timely resolution. - Maintain accurate records of customer interactions and transactions using the CRM system. - Collaborate with team members to enhance processes, share knowledge, and contribute to the success of the customer support team. - Proactively educate customers on product features and best practices to optimize their utilization of AiTrillion. Qualifications Required: - Bachelor's degree in Business Administration, Computer Science, or a related field, or equivalent work experience. - Prior experience in customer support or help desk roles, preferably in a SaaS environment. - Effective communication skills to explain technical concepts to non-technical users. - Exceptional problem-solving abilities and familiarity with e-commerce platforms and marketing automation tools. - Flexibility to work independently and collaboratively in a dynamic environment, including weekends and holidays as necessary. Join AiTrillion to be part of a team dedicated to revolutionizing the e-commerce industry and driving revenue growth through innovative customer engagement and marketing automation solutions.,
As an Outbound Sales Specialist at AiTrillion, you will play a crucial role in driving sales growth and enhancing customer engagement. Your responsibilities will include: - Generating leads and conducting outbound sales calls to potential customers. - Managing customer service interactions to ensure customer satisfaction. - Qualifying leads and effectively communicating the value of AiTrillion's platform. - Closing sales by showcasing the benefits of the platform. - Nurturing customer relationships to foster ongoing engagement and loyalty. To succeed in this role, you should have: - At least 1 year of experience in outbound sales and lead generation. - Strong communication and customer service skills. - A proven track record in sales. - The ability to work independently and collaboratively. - Excellent interpersonal skills for relationship building. - Any experience with E-commerce platforms would be advantageous. - A Bachelor's degree in Business, Marketing, or a related field is considered beneficial. AiTrillion is a sales and marketing automation platform that focuses on enhancing E-commerce growth through powerful customer engagement modules. With over 10,000 brands as clients, AiTrillion is dedicated to ensuring the success of E-commerce businesses. As an Outbound Sales Specialist, you will have the opportunity to work on-site in Indore, with benefits such as paid time off, performance bonuses, and yearly bonuses. The role involves evening, fixed, and rotational shifts, providing a hands-on approach to fulfilling your responsibilities effectively.,
Company Description AiTrillion is a sales and marketing automation platform designed to grow E-commerce businesses through powerful modules that maximize customer engagement and retention. Utilizing multichannel marketing tools like Email, SMS, and web push, AiTrillion connects customers and enhances their shopping experience. With additional features such as upsell/cross-sell, store personalization, loyalty rewards programs, and affiliate marketing, AiTrillion helps build loyal customer bases and drive referrals. Trusted by over 10,000 brands, AiTrillion serves as a strategic partner committed to elevating e-commerce success. Role Description This is a full-time, on-site role for an Outbound Sales Specialist located in Indore. The Outbound Sales Specialist will be responsible for generating and qualifying leads, reaching out to potential customers, and closing sales. Day-to-day tasks include managing outbound calls, providing excellent customer service, maintaining CRM databases, and collaborating with the sales team to achieve targets. The specialist will also be expected to handle customer inquiries and support the development of sales strategies. Qualifications Strong Outbound Sales and Lead Generation skills Excellent Customer Service and Communication abilities Proficiency in Sales strategies and techniques Ability to work collaboratively with a team Relevant experience in sales, with a track record of achieving targets Familiarity with CRM software and sales tools Bachelor's degree in Marketing, Business, or related field is a plus
You will be responsible for collaborating with cross-functional teams to develop high-quality technical content, including Knowledge base, Videos, case studies, and product documentation. Additionally, you will research and analyze industry trends, emerging technologies, and competitor offerings to inform content strategy and ensure relevance. Your role will involve translating technical concepts and product features into user-friendly content that resonates with our target audience. You will also conduct interviews with subject matter experts and customers to gather insights and testimonials for use in content creation. Furthermore, optimizing content for SEO to improve organic visibility and drive traffic to the AiTrillion website will be a key part of your responsibilities. It is crucial for you to stay up-to-date on best practices in content marketing, SEO, and digital marketing to continuously improve the effectiveness of our content initiatives. Qualifications required for this role include a Bachelor's degree in English, Journalism, Communications, Computer Science, or a related field. You should have proven experience in creating technical content for software products, preferably in the SaaS industry. Strong writing and editing skills are essential, with a demonstrated ability to communicate complex ideas clearly and concisely. Familiarity with SEO best practices and experience in optimizing content for search engines is also needed. You should be able to work independently and manage multiple projects simultaneously in a fast-paced environment. Excellent research and analytical skills with a commitment to accuracy and attention to detail are expected. Proficiency in content management systems (CMS) and collaboration tools such as WordPress, Google Docs, and Slack will be beneficial. A passion for technology and a desire to stay informed about the latest developments in the field are also important traits for this position.,