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Implementation Engineer

6 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Role

We are looking for an operationally strong individual to own the daily functioning of academic and administrative software systems on campus. You’ll act as the first point of contact for faculty, staff, and students using systems like ERP, LMS, and CRM, ensuring smooth functioning and issue resolution. 

 

Key Responsibilities

  • Own daily operations of software systems (ERP, LMS, exam systems, attendance, etc.) at your assigned campus 
  • Support user onboarding, training, and ticket resolution 
  • Ensure data integrity across academic and administrative modules 
  • Liaise with academic operations, admissions, exam cell, and other stakeholders 
  • Escalate issues and coordinate with Group IT Head and vendor teams as needed 
  • Maintain system usage logs and documentation 

 

Requirements

  • 3–6 years of experience in IT operations or systems support 
  • Hands-on experience with education-related software (ERP/LMS/CRM) 
  • Good interpersonal and communication skills; ability to work with non-technical users 
  • Highly structured, detail-oriented, and responsive 


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