HR Lead (HR Business Partner)
The HR Lead will act as a trusted partner to business leaders on all people matters . The position successfully navigates and collaborates with the broader HR team to provide expertise-based recommendations and value- add solutions.
Whatyoulldo;
Advisory Role
Serves as the strategic partner and point of contact to support people strategy and initiatives across varied HR domains for our client facing team s
- Provides insights and advice, not just data, to support decision making and leads change when necessary
- Collaborates across broader network of HR experts to provide well rounded advice and comprehensive solutions and/or deliverables
- Influences decisions by building strong stakeholder relationships and partnerships
- Participates and contributes in client team meetings
Workforce Management
Understands client team business landscape and capacity (supply/demand) to serve as an advisor in relation to utilization and headcount planning through close collaboration with the staffers
- Provides information and insights to around managing effective utilization , ensuring the right team structures and right distribution of skills to support client team growth
- Supports client team alignment and succession planning
- Maintains an understanding of business pipeline through strong connection with client leads and capacity assessment reporting
- Monitors and makes engagement staffing recommendations where appropriate
Performance & Coaching
Partners with the ir stakeholder group to validate performance information, promotion recommendations and coaching activities
- Supports client team sessions about performance and promotions
- Is a sounding board / expert for stakeholders on coaching needs that derive from the planning and performance process
- C hampion s a culture of ongoing feedback and high performance
Engagement & Culture
Keeps a tab on the pulse of the people by leveraging various sources (new hire integration experience, Healthcheck surveys, exit interviews, etc ) and drives effective programs that continue to improve engagement and the ZS 'people' experience
- Advises leaders on ways to reinforce and strengthen culture, community and engagement within space
- Partners with the ir stakeholder group on issue identification, action planning, and engagement initiatives
HR Team and Processes
- Liaises across HR teams to support stakeholders with specific issue area (mobility, reporting, orientation, people guidelines, etc )
- Works with other HR Leads and cross hub teams to create and maintain best practices that drive shared outcomes and deliver strong impact and a positive customer experience
- Participates in and contributes to HR team meetings
- Provides mentorship, coaching and guidance to broader HR team
Whatyoullbring
- Bachelors degree required ( Masters degree preferred)
- 8 to 10 years relevant work experience, multinational/global professional services required
- Demonstrated ability to establish key relationships with business leaders and develop strong credibility
- Ability to proactively and continually collaborate with the business and broader HR team to bring the best to your client
- Experience in interfacing with international audiences and cross-office teams
- Strong project management and communication skills; ability to effectively communicate and work across all levels of the organization
- Ability to maintain high level of confidentiality and work with highly sensitive data and information
- Excellent organizational skills and ability to multi-task while working against tight timelines
- Attention to detail and commitment to get things done, and getting them done well
- Sound analytical acumen and ability to interpret business metrics
What youll bring:
- [Degree requirement]
- [RWE requirement]
- [Hard skill requirement]
- [Hard skill requirement]
- [Hard skill requirement]
- Client-first mentality
- Intense work ethic
- Collaborative spirit and problem-solving approach
How youll grow:
- Cross-functional skills development & custom learning pathways
- Milestone training programs aligned to career progression opportunities
- Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
