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eClerx
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HRBP_PM_Mumbai_UK Shift

HRBP_PM_Mumbai_UK Shift

eClerx

4 - 9 years

12 - 13 Lacs

navi mumbai

Posted:17 hours ago| Platform:

Apply

Skills Required

hrbp business hr employee life cycle attrition management employee engagement hr operations employee retention

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Details-

Designation
- Process Manager
Profile -
Human Resource Business Partner
Location
- Airoli Mumbai
Required Exp -
4+ years
Notice Period Required -
Immediate to 30 days
Shift - US
- 12pm to 9pm
Required domain expertise
- ITES/BPO/KPO
Please share the resume at
farheen.chabru.c@eclerx.com

eClerx is looking to hire a Business HR Process Manager with 4+ years of progressive HR experience.

Business HR Process Manager Roles and Responsibilities

Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that company policies are adhered to, in the program
Work closely with Business on calibration process for performance management system
Understand employee pulse, escalate to appropriate levels & ensure end to end resolution
Investigate and close any conduct related violation and take necessary disciplinary action wherever required
Monitor & govern Performance Coaching & Improvement process for bottom performers in the program
Carry out career and capability development programs for identified group of A-PM pool
Attrition management for the program/process
Target Fostering an ecosystem of quick turn around for grievances while endeavouring to reduce the quantum gradually

HR Reach out

Connect one-on-one with A-PM pool during the pulse check
Govern leadership connects for the program
Oversee the 90-Day on-boarding & assimilation program for A-PM pool in the program
Coach employees for them to invest in their capability building

Performance Appraisal and Career Planning

Conduct sessions to educate employees on PMS
Ensure goal-setting activities getting carried out between the managers and their direct reports basis defined timelines
Guide & sensitize managers with evaluation process
Close appraisal calibration with Business

HR Ops Compliance

Conduct exit interviews of A-PM within timelines
Timely closure of Bottom Quartile
Close BG verification cases of A-PM in the Program where Insufficiency/discrepancy has been identified

Tracker Updating and Reporting

Ensure that all trackers including pulse, disciplinary (conduct and performance) are updated promptly and further shared with the Sr. HR BP and other stakeholders
Create all necessary reports and dashboards required for each program/process area

Drive REWARDS & RECOGNITION

Minimum Qualifications

Graduate + MBA (Mandatory)
Overall experience of 4 - 5 years and should have at least 3 years of experience working in a Business Partnering role in a KPO/IT or ITES Industry

Who we are

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 13,000-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.

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HRBP_PM_Mumbai_UK Shift

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Role Details-

Designation

Profile -

Location

Required Exp -

Notice Period Required -

Shift - US

Required domain expertise

Please share the resume at