Human Resources Manager Factory & Operations

Fasta Pizza Pvt Ltd is South India’s leading vegetarian sourdough pizza brand, now rapidly expanding across India with exciting new product lines, formats, and regional markets. We are on a mission to build a bold, scalable QSR ecosystem rooted in quality, speed, and innovation. We’re looking for passionate, high-energy individuals who are ready to hustle, take ownership, and grow alongside a brand that’s redefining how India experiences pizza. Job Title: HR Manager Factory & Operations Location: Chennai Department: Human Resources Brand: Fasta Pizza Pvt Ltd Role Overview: Fasta Pizza Pvt Ltd is looking for a strategic and hands-on HR Manager Factory & Operations to lead the human resources function across all levels of the organization. The role involves overseeing end-to-end HR responsibilities across our QSR outlets, Factory, logistics teams, and corporate office. This position is critical in driving people processes, talent acquisition, compliance, performance management, and culture alignment for a fast-growing food brand. Key Responsibilities: 1. Talent Acquisition & Workforce Planning Own end-to-end recruitment for outlet staff, kitchen teams, delivery teams, and corporate roles. Design and execute scalable onboarding programs across levels and geographies. Build pipelines for high-growth expansion across South India. 2. HR Strategy & Policy Development Define and implement HR policies aligned with QSR industry practices. Develop SOPs for HR processes such as attendance, leave, transfers, disciplinary action, etc. Ensure policy communication and adherence at all operational levels. 3. Performance Management Drive quarterly and annual review cycles for both store-level and head office teams. Set up goal-setting frameworks, KPIs, and feedback mechanisms. 4. Employee Engagement & Culture Build a strong organizational culture based on performance, respect, and accountability. Plan employee retention strategies and reward programs. Lead training & development initiatives including upskilling and cross-functional training. 5. Compliance & HR Operations Ensure compliance with all applicable labor laws including PF, ESI, Shops & Establishment Act, etc. Manage payroll coordination with finance and ensure accurate records. Handle grievance redressal processes and maintain disciplinary protocols. 6. Leadership & Team Management Lead a team of HR executives and field HR coordinators. Serve as an HR business partner to Area Managers, and Department Heads. Qualifications & Skills: MBA/PGDM in HR or related field. 6–10 years of progressive HR experience, including at least 2 years in a leadership/Head HR role. Strong exposure to multi-unit or multi-location QSR, retail, FMCG, or hospitality formats. Excellent interpersonal and leadership skills. Sound knowledge of HRMS platforms, labour compliance, and team management. Preferred Experience: Prior work with startups or scale-up brands in food/hospitality space. Fluent in English, Hindi, and preferably one South Indian language (Kannada, Tamil, or Telugu). Show more Show less