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Human Resource Business Partner

Human Resource Business Partner

Ocube Services

2 - 4 years

3 - 5 Lacs

Noida

Posted:1 day ago| Platform:

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Skills Required

Business Partnering Onboarding & Induction bpo Grievance Handling Attrition Management employee relations Business HR Partnering Employee Engagement HR Operations Employee Retention Employee Grievances

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Business HR Partner

Key Responsibilities:

Partner with operations leaders to understand business needs and design HR strategies accordingly.
Manage end-to-end employee lifecycle: onboarding, confirmation, engagement, and exit processes.
Address and resolve employee grievances and disciplinary matters with empathy and compliance.
Drive retention strategies and employee engagement initiatives tailored for BPO employees.
Conduct regular floor connects, skip meetings, and feedback sessions.
Analyze HR metrics (e.g., attrition, absenteeism, engagement scores) and share actionable insights.
Ensure 100% compliance with labor laws, audits, and HR documentation.
Support performance management cycles, goal setting, and appraisals.
Collaborate with recruitment and training teams for workforce planning and skill development.

Desired Candidate Profile:

Any Graduate in HR with 2-5 years of HR experience, preferably in the BPO/ITES industry.
Strong understanding of BPO workforce dynamics, shift operations, and high-volume environments.
Excellent interpersonal and communication skills ability to connect with frontline employees and leadership alike.
Proven experience in employee engagement, grievance handling, and compliance.
Hands-on experience with HRIS tools and MS Excel.

Candidates who are interested may kindly connect with us using the contact details below.

Name- Saras Rawat

Contact No- 9211737068

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