HubSpot Implementation Specialist

This is a remote position.

Contour Education is undergoing a major CRM transition from Monday.com to HubSpot, and we’re looking for a HubSpot Implementation Specialist to support this transformation.

In this role, you will design the CRM architecture, develop automations, build workflows, and act as the internal expert for a system you will help create and scale. Working closely with the HubSpot Implementation Manager, your work will directly support the Sales, Marketing, and Student Operations teams across India and Australia.

This role is ideal for someone who loves structured systems, smooth automation, reliable data processes, and high-impact operational work.

Contour Education is redefining what high-quality learning looks like at scale.

Since our start in 2020, we’ve supported more than 8,000 students through personalised small-group tutoring, academic support, and an advanced online learning platform. With a growing global team of 320+ professionals across Australia and India and a dedicated India-based automations and operations team we are entering a new stage of scale where system integration and automation will be core drivers.

We have been recognised for three consecutive years by the Australian Financial Review as one of Australia’s Fastest Growing Startups. As we expand, building clean, reliable, and scalable systems is more important than ever.

CRM Migration and Setup

• Support the complete migration from Monday.com to HubSpot with full data accuracy
  

• Define HubSpot structure including properties, lists, pipelines, lifecycle stages, and permissions
  

• Build dashboards for Sales, Marketing, and Operations visibility
  

Workflow Design and Automation

• Create and implement workflows for routing, follow-ups, lifecycle transitions, and task assignments
  

• Develop scalable automations for lead management, communication flows, and operations
  

• Identify and deploy automation opportunities that reduce manual work
  

Cross-Functional Collaboration

• Collaborate with the India Automations Team and Australian stakeholders
  

• Translate team requirements into scalable HubSpot solutions
  

• Maintain clear documentation for systems, workflows, and updates
  

Integrations and System Reliability

• Integrate HubSpot with internal platforms, including our in-development LMS
  

• Support API-driven or tool-based integrations using Make.com, Zapier, or n8n
  

• Ensure clean data, dependable workflows, and smooth CRM performance
  

• Play a key role in a foundational, company-wide systems transformation.
  

• Own and maintain the CRM infrastructure powering Sales, Marketing, and Student Operations.
  

• Work in a low-bureaucracy environment with fast-moving decisions.
  

• Collaborate closely with teams across India and Australia.
  

• Enjoy autonomy, strategic influence, and the opportunity to shape our entire CRM ecosystem.
  

Must - Haves

• 3 5 years of hands-on HubSpot CRM experience
  

• Strong understanding of workflows, properties, lists, pipelines, and lifecycle stages
  

• Ability to build dashboards, manage CRM architecture, and automate processes
  

• HubSpot Certification or equivalent practical expertise
  

• Detail - oriented, organised, and process-driven
  

• Excellent written and verbal communication skills
  

• Comfortable working AEDT/AEST hours
  

Nice - to - Haves

• Experience with HubSpot Sales, Marketing, or Service Hubs
  

• Familiarity with Make.com, Zapier, n8n, or similar tools
  

• Basic knowledge of APIs, JavaScript, or Python
  

• Experience integrating HubSpot with LMS or internal systems
  

• Experience managing CRM data syncs across multiple platforms
  

This role requires working in Australian AEDT/AEST time zones to ensure smooth coordination with team members across India and Australia. Applicants must be comfortable following this schedule.

Remote-first: Work from anywhere in India.

Competitive salary: Up to 18 LPA.

Structured schedule: You will work 8 hours per day, 6 days a week, with one fixed weekday off.

Clear documentation and organised systems ensure smooth execution.

There are significant opportunities to grow in CRM, automation, and integrations.

You will work with high-performing cross-functional teams across both India and Australia.

You will gain exposure to large-scale EdTech systems and international operations.

Please note: Employees are required to use their own laptop and internet connection. The company does not provide laptops or Wi-Fi reimbursements.