HR Onboarding Manager

Introduction

Your Role And Responsibilities

Manager for Asia Pacific region

• Strategic Planning & Program Management
• Standardize onboarding processes across regions or business units.
• Align onboarding practices with business goals, company culture.
• Define key performance indicators (KPIs) and track onboarding success metrics such as completion rates, feedback scores, and retention.
• Lead continuous improvement initiatives, incorporating feedback from stakeholders and new hires.
• Team Leadership & Operations Management
• Lead, mentor, and guide a team of Onboarding Specialists.
• Allocate resources efficiently to manage onboarding volume across multiple locations.
• Conduct regular team reviews to ensure quality, consistency, and process adherence.
• Foster a culture of collaboration, accountability, and customer-centricity within the team.
• Stakeholder & Cross-Functional Collaboration
• Partner with Talent Acquisition, HR Business Partners, Payroll, IT, and Facilities to ensure readiness for every new hire.
• Liaise with external vendors when required.
• Serve as a key point of contact for leadership on all onboarding-related updates and escalations.
• Process Excellence & Compliance
• Ensure onboarding documentation, verification, and processes comply with company policies and legal requirements.
• Drive process automation and digital transformation to enhance efficiency.
• Maintain data integrity across HR systems and onboarding platforms.
• Audit onboarding activities periodically to ensure consistency and quality.
• Employee Experience & Engagement
• Design and deliver a positive and memorable new hire experience.
• Monitor and act on onboarding survey results to continuously improve experience.
• Reporting & Analytics
• Develop and maintain onboarding dashboards for leadership review.
• Present insights and recommendations to HR leadership for strategic decisions.
• Change Management & Continuous Improvement
• Manage onboarding transitions during acquisition deals.
• Lead pilot projects to test new onboarding technology deployments.
• Encourage innovation and feedback-driven improvements within the team.
  

Preferred Education

Required Technical And Professional Expertise

• Strong leadership and people management skills.
• Strong analytical, reporting and presentation skills.
• Excellent communication and stakeholder management.
• Strategic thinking with hands-on execution ability.
• Deep understanding of HR operations and compliance.
• Proficiency in HRIS platforms and onboarding tools ( SucessFactors, Service now).
• Analytical mindset with data-driven decision-making.
• Empathy, customer orientation, and adaptability.