HR Business Partner- Operations role

Job Title: HR Business Partner (HRBP) Operations
Location: MumbaiExperience: 3-5 yearsFunction: Human Resources Business Partnering & OperationsReporting To: Zonal HR Head / Head HRRole Overview:We are seeking a passionate and proactive HR Business Partner to support our restaurant operations across regions. This role will drive key people practices and ensure efficient HR operations, supporting frontline employees and business leaders.Key Responsibilities:HR Business Partnering- Collaborate with Area Coaches and Operations Managers to understand business goals and align HR strategies- Manpower planning, productivity tracking, and attrition control across stores- Resolve employee grievances and support discipline management- Support business expansion through timely hiring and workforce readiness- Drive employee connect programs and field visits to ensure high engagementHR Operations- Oversee onboarding, documentation, and induction of store employees- Maintain updated HRMS data, issue letters, manage transfers and exits- Coordinate payroll inputs, attendance regularization, and compliance with wage structures- Ensure labor law compliance (PF, ESIC, Shops & Establishments Act, etc.) at the outlet level- Conduct internal audits and help prepare for labor inspectionsPerformance & Talent Development- Partner in execution of performance management processes and goal setting- Identify training needs at store level and work with L&D to bridge gaps- Support succession planning for key operations rolesRequired Skills & Qualifications:- MBA/PGDM in HR or relevant field- 5 years of HRBP and HR Ops experience, preferably in QSR/Retail/FMCG- Good understanding of labor laws, compliance, and HRMS tools- Strong interpersonal skills and the ability to manage diverse teams- Ability to thrive in a fast-paced, people-driven business