464 Hotel Operations Jobs - Page 5

Designation : Cafe Manager / Asst. Cafe Manager Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Experience Required : 2 Years to 7 Years Reporting To : Area Manager / Zonal Business Manager ROLE & RESPONSIBILITIES: Cafe Maintenance Employee Handling Manpower Planning Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours CONTACT DETAILS : SABIR KHAN 9884461721 / TAMILSELVI 044 48577247 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com (or) please feel free to reach @ 9884461721

Designation : Team Member Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Reporting To : Area Manager / Caf Manager ROLE & RESPONSIBILITIES: Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours SALARY : 13,500 Net Pay & 14,500 (Candidate from Hotel Management Background) CONTACT DETAILS : SABIR KHAN - 9884461721 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com

Supervising and coordinating departments: This includes front desk, housekeeping, food and beverage, maintenance, and other areas. Ensuring efficient and effective daily operations: Maintaining quality standards, implementing procedures, and monitoring key performance indicators. Managing occupancy levels, revenue, and expenses: Optimizing profitability and achieving financial targets. Resolving guest complaints and ensuring high levels of customer satisfaction: Addressing issues promptly and proactively. Overseeing maintenance, repairs, and upkeep of the property: Ensuring a safe and comfortable environment for guests. Role & responsibilities Developing and implementing marketing and sales strategies: Promoting the hotel's services and amenities. Setting strategic goals and objectives for the hotel: Aligning departmental goals with overall hotel objectives. Monitoring and evaluating the effectiveness of strategies: Making adjustments as needed to achieve desired results. Recruiting, training, and managing staff: Hiring qualified personnel and providing ongoing development opportunities. Fostering a positive work environment and promoting teamwork: Motivating staff and encouraging a positive guest experience. Conducting performance evaluations and providing feedback: Ensuring staff are performing their duties effectively. Preferred candidate profile 10 plus Years of Experience (Good Knowlwdge of Service & Production Must) Contact HR - 9236472875 (Call only between 11 AM - 6 PM) Email : hr@jbbr.co.in Posting for one of our Hotels

Job Title: Assistant General Manager F&B Operations Company: The Ocean Pearl Hotels Private Limited Location: Mangalore, Karnataka Experience: 8–12 years in HOD Role Salary: Not a constraint for the right candidate Industry: Hotels / Hospitality Functional Area: Food & Beverage, Hotel Operations Role Category: Senior Management Employment Type: Full Time, Permanent Job Description: The Ocean Pearl Hotels Pvt. Ltd. is seeking an experienced and dynamic Assistant General Manager (AGM) with strong expertise in Food & Beverage Operations to join our leadership team. The ideal candidate should have a proven track record of driving operational excellence and enhancing guest satisfaction in reputed hotel brands. Key Responsibilities: Oversee day-to-day hotel operations and ensure service excellence across outlets. Work closely with the General Manager and departmental heads for efficient hotel operations. Drive guest satisfaction, manage cost control, and ensure profitability. Monitor food safety, hygiene standards, and compliance with statutory norms. Lead, mentor, and motivate the operations and F&B team to deliver consistent service. Contribute to strategic planning, budgeting, and performance improvement. Candidate Profile: Currently working as Operations Manager or Food & Beverage Manager with a reputed hotel chain. Minimum 8-10 years of relevant experience in hospitality operations with a focus on F&B. Strong leadership, communication, and team management skills. Proficiency in Kannada and Tulu will be a strong advantage. Passionate about guest experience and hospitality innovation. Why Join Us? At The Ocean Pearl Hotels, we believe in nurturing talent and providing opportunities for growth. This is your chance to work with a reputed hospitality brand committed to excellence and innovation.

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriotts culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you ll be better prepared to pursue opportunities post graduation. Here s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! marriotthotelinternship .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

WALK-IN INTERVIEWS 5 STAR HOTEL JOBS (DELHI | GURGAON | NOIDA) WALK-IN INTERVIEW DETAILS: Timing : 10:00 AM to 5:00 PM (Monday Saturday) Carry : Updated Resume + Passport Size Photo Walk-In Locations: Head Office New Delhi: CITA Corporate Tower, 2nd Floor, Dwarka Mor Metro Station (Opp. Metro Pillar No. 766) Landmark: Above Yes Bank , New Delhi 110059 Nearest Metro Station : Dwarka Mor (Blue Line) Open Positions: GRE (Guest Relation Executive) Reservation Executive Steward (F&B Service) Receptionist Eligibility Criteria: Education : 12th Pass or Graduate Gender : Male & Female Age : 18 to 25 Years Only - If you are above this age criteria, kindly don't apply Skills : Good communication, well-groomed, guest-friendly Salary & Benefits: Salary : 15,000 22,000 (Based on Role & Experience) Free Meals Uniform Provided Incentives + Career Growth in 5 Star Hotel Chains You Can Directly Visit at Below Mentioned address with your Resume and Pictures Timing - 10:00 AM- 5:00 PM CITA Head Office- Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Branch office - 2nd floor, SCF 36, 12, above dominos Pizza, Huda Sector 11, Panipat, Haryana - 132103

Responsibilities: * Collaborate with departments on strategic planning * Oversee hotel operations and staff performance * Manage budgets and revenue growth * Ensure guest satisfaction through exceptional service Accidental insurance

responsibilities related to food and drink preparation, service, & overall operations within a hospitality setting. Common tasks include taking orders, serving food and beverages, maintaining dining areas, managing inventory, and ensuring customer Required Candidate profile Greeting, seating guests taking food & beverage orders & serving food & drinks Maintaining a clean & organized dining area & providing customer service Handling customer inquiries & resolving issues

Job Opportunity: Senior Manager - Operations at IGT Solutions Location: Gurgaon IGT Solutions is seeking a highly skilled and experienced Senior Manager of Operations to oversee and lead multiple client business operations in our Global Digital BPM Contact Center Services environment. As a key member of our leadership team, you will report directly to the GM/VP Global Operations and manage a large team of 500-1000 FTEs across multiple business accounts. Key Responsibilities: Take ownership and responsibility for the P&L and overall Operations Management of 500+ FTE International Voice Customer Service Operations. Lead and drive both strategic and tactical operational direction for the operations team to achieve business goals. Interact closely with client stakeholders and internal leadership to ensure customer satisfaction and business success. Ensure all key performance metrics are met, including Staffing Adherence , Schedule Adherence , Customer Experience scores, and more. Lead cross-functional teams , including Voice , Back Office , WFM , Training , Quality , and more. Conduct weekly, monthly, and quarterly business reviews to monitor performance and implement changes as needed. Collaborate with teams such as Sales , Account Management , and Presales to expand business opportunities. Drive continuous improvements to enhance quality, CSAT , and business operations. Required Qualifications & Skills: 12-15 years of experience in BPO Operations at a leadership level, with a preference for Travel Operations experience. Deep knowledge of the Travel market , BPO competition, and industry trends. Graduation in any discipline. Lean or Six Sigma Green Belt/Black Belt certification (preferred). Proven ability to manage large teams, foster a team-oriented environment, and inspire leadership. Strong experience in data analysis , statistical process control , and problem-solving . Minimum 2 years of experience in a Senior Manager Operations role, managing International Travel accounts in Voice/Back Office Operations . Excellent communication (written and verbal) and interpersonal skills. Ability to collaborate with internal stakeholders and manage client relationships effectively. Personal Qualities: Motivated, innovative, and able to foresee market conditions. Strong people management and leadership skills with a collaborative approach. Confidence, flexibility, and resilience in a fast-paced, ever-changing environment. Integrity, commitment to delivering results, and a blend of a sales mindset In case interested, please share your resume on - 9953150816 At IGT Solutions, we are committed to equal employment opportunities for all individuals, regardless of age, gender, race, religion, or any other factor. We promote an environment free from discrimination and harassment.

Any Graduate withg good comm skills Min 15+ yrs of expn in any food and beverage manufacutring company in Production Division. Need to take care of 2 manufacturing units into Production / Quality / Materials / Manpower etc Age : Above 40 years;

Functions as the business leader of the property s Catering Sales Department and manages the propertys reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. CORE WORK ACTIVITIES Managing Sales Activities Manages the catering sales efforts for the hotel including local and group/convention business. Solicits/books local catering business and develops group business. Develops and manages catering sales revenue and operation budgets, and provides forecasting reports. Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market. Develops menus that drive sales. Assists with selling, implementation and follow-through of catering promotions. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels & Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level. Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process. Performs other duties, as assigned, to meet business needs. Building Successful Relationships Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Leadership Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share. Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market. Creates effective structures, processes, jobs and performance management systems are in place. Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results. Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover. Keeps an active list of the competition s best sales people and executes a recruitment and acquisition plan with HR. Supports tools and training resources to educate sales associates on winning catering solutions. Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. Identifies, trains and mentors catering sales associates. Transfers functional knowledge and develop catering sales skills of other discipline managers. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Provides day to day leadership to a team of on-property catering sales associates. .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

Oversee daily F&B operations, ensuring high-quality service & guest satisfaction Develop and implement menus, pricing, and promotions in collaboration with chefs Manage budgets, cost control, and drive revenue growth

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

The Assistant Director of Sales oversees day to day Sales efforts of the Senior Sales Managers, Sales Managers and Sales Executives, with specific responsibilities for directing sales, training, and implementing action plans set forth in the marketing plan under the general guidance and supervision of the Commercial Director and in keeping with the delegation of authority. What will I be doing As the Assistant Director of Sales, you will be responsible for performing the following tasks to the highest standards: Participate in the development and execution of the hotel marketing plan. Complete relevant courses of Hilton University on time and ensure to pass the test. Be familiar with hotel product knowledge and related activities. Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Complete sales targets and related tasks set by the hotel. Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan. Understand customer needs through telephone sales, face-to-face visits, other forms and achieving sales. Produce quotations efficiently, sending contracts to customers and following up promptly. Show clients around the hotel. Operate the hotel reservation system to book rooms, banquet venues, etc. Send teamwork order promptly, and ensure the relevant departments receive the relevant information. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. Recommend other hotel chains within the group to clients. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmation. Understand and be familiar with all product information of the competitors, including key customers and their output, hotel rooms, catering, conference promotion information, and promptly feedback to the Commercial Director / Director of Sales. Welcome key customers, team leaders and VIPs to the hotel when they arrive. Handle guest feedback or complaints. Maximize sales at all times and effectively forecast team and banquet revenue. Provide necessary supervision and guidance to the Sales Manager or Director of Sales as needed in developing team quotes or contracts. Actively participate in the development of marketing plans and collaborate to achieve budgets. Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. Assist the Director of Sales to organize regular meetings, ensure effective communication between the Sales team and the hotel Operations team, assisting the Banquet and Catering Sales department or Operations department in following-up on events occurring during banquets or meetings. Assist the Director of Sales to complete relevant parts of the department budget, and actively participate in the development of forecasting and marketing plans. Provide regular training to employees to ensure that the team is familiar with hotel products and processes and can efficiently explore customer needs and provide professional customized services. Regularly analyze customer output and source market structure, anticipate market trends and design products and channels in advance to seize business opportunities. Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. Conscientiously perform assigned tasks and special tasks. The department reserves the right to change or supplement the job description if necessary. What are we looking for? An Assistant Director of Sales serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: Volunteer to provide unparalleled hospitality. Integrity: Do what you should do all the time. Leadership: Strive to be a leader in both your industry and your community. Teamwork: Actively promote teamwork spirit in all work. Ownership: take responsibility for your actions and make decisions. Now: Operate with urgency and discipline. Junior College degree. 5 years or above hotel sales and related experience. Good English and Chinese reading and writing skills to meet business needs. Good communication skills and can work under strong pressure. Understand local customers and have strong market analysis ability. Have certain customer resources and able to lead by example. Good organization and presentation skills. What will it be like to work for Hilton?

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility <

Job Description: Travel Partner Account Manager Location: India (Bangalore onsite) Experience: 5+ years Department: Partner Operations / Account Management Role Overview Were looking for a proactive and customer-focused Travel Partner Account Manager to join our growing team in India. In this role, youll manage relationships with key travel partners, ensure partner portals are updated with accurate credit limits and account details, and provide excellent support for partner queries and escalations. This is a blended role combining customer service excellence, operational execution, and technical portal management in the travel domain. Key Responsibilities Manage day-to-day partner relationships, ensuring partners receive timely and high-quality support. Maintain and update partner portals with current credit limits, account settings, and operational data. Respond promptly to partner queries and resolve issues with a strong customer-first approach. Coordinate with internal teams (Customer Support, Product, Development) to address escalations and complex partner issues. Track partner account health and identify opportunities for process improvements. Maintain accurate records of partner interactions, updates, and financial details. Requirements 5+ years of experience in partner management, account management, or customer service in the travel industry (Must-have) Strong customer service mindset with excellent communication and relationship-building skills. Confident using partner portals, systems, and digital tools to manage account data and resolve issues. Understanding of credit limits, partner financial management, and operational workflows is a plus. Proficiency in Excel/Google Sheets and familiarity with CRM/ticketing tools. Ability to handle high-pressure situations and manage multiple partner accounts simultaneously. Why Join Us? Contribute to an exciting travel tech environment transforming the industry in India and beyond. Work closely with partners, support teams, and tech teams in a dynamic, collaborative setting. Shape partner experiences and improve operational efficiency in a growing company. Interested candidate share your Updated Resume to "papitha.g@invisiasoftware.com / 8904433244"

Responsibilities: * Oversee hotel operations & guest experience * Ensure financial performance & profitability * Manage staff performance & development * Collaborate with departments on strategic planning