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5.0 - 10.0 years
4 - 5 Lacs
noida
Work from Office
Job Summary: The Deputy Manager Cinema Operations will be responsible for assisting the Cinema Manager in managing day-to-day cinema operations, ensuring smooth execution of all functions including ticketing, F&B, customer service, staff management, safety compliance, and overall guest experience. The role requires a hands-on leader who can manage teams effectively, drive operational excellence, and uphold company standards. --- Key Responsibilities: 1. Operational Management Supervise and ensure smooth daily operations of the cinema, including Box Office, Concessions, Housekeeping, and Projection. Monitor cinema schedules, duty rosters, and staff deployment to maintain efficiency. Implement Standard Operating Procedures (SOPs) and ensure compliance across all departments. 2. Customer Service & Guest Experience Ensure a premium customer experience by monitoring service quality and handling escalated guest complaints. Conduct floor checks during peak hours to ensure cleanliness, hygiene, and customer satisfaction. Analyze customer feedback and work with the team to improve services. 3. Team Leadership & Training Assist in hiring, onboarding, and training staff to meet operational and service standards. Mentor and guide team members, ensuring performance targets are met. Support in preparing monthly duty rosters and shift allocations. 4. Food & Beverage (F&B) Operations Supervise F&B counters, ensuring product quality, stock control, and hygiene compliance. Monitor sales and suggest upselling techniques to maximize revenue. Coordinate with vendors/suppliers for timely procurement and quality assurance. 5. Financial & Administrative Control Monitor daily cash collections, reconciliations, and report discrepancies. Assist in preparing weekly/monthly operational and financial reports. Ensure cost control and reduce wastage across all operational areas. 6. Compliance & Safety Ensure adherence to fire safety, health, and security regulations. Conduct regular audits of equipment, emergency exits, and safety drills. Maintain compliance with legal and statutory requirements. --- Key Skills & Competencies: Strong leadership and people management skills. Excellent communication and interpersonal abilities. Customer service orientation with problem-solving skills. Knowledge of cinema operations, F&B, and retail management. Ability to work in a fast-paced, customer-facing environment. Proficiency in MS Office and POS systems. --- Qualifications & Experience: Graduate in Hospitality, Business Management, or related field ( Hotel Management). 4–7 years of experience in operations, preferably in cinemas, hospitality, retail, or QSR industry. Experience in handling large teams and customer-centric operations.
Posted 3 weeks ago
3.0 - 8.0 years
60 - 100 Lacs
australia
On-site
URGENT HIRING !!! For more information call or WhatsApp +91 9289584545 Mail us at: [HIDDEN TEXT] location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc. Key Responsibilities: Operational Management: Overseeing front desk, housekeeping, food & beverage, maintenance, and other departments. Guest Services: Ensuring guest satisfaction by addressing complaints, resolving issues, and maintaining high service standards. Staff Management: Recruiting, hiring, training, and supervising hotel staff, fostering a positive and productive work environment. Financial Management: Managing budgets, forecasting revenue, controlling expenses, and optimizing profitability. Marketing and Sales: Collaborating with sales teams to implement marketing strategies, promote the hotel, and drive occupancy. Compliance: Ensuring the hotel complies with all relevant health, safety, and licensing regulations. Strategic Planning: Developing and implementing strategies to improve guest experience, increase revenue, and enhance the hotel's reputation. Facility Management: Overseeing maintenance, renovations, and upkeep of the hotel's physical infrastructure. Vendor Management: Maintaining relationships with suppliers and vendors to ensure the hotel has necessary resources. Reporting: Preparing performance reports and presenting them to upper management.
Posted 3 weeks ago
10.0 - 12.0 years
8 - 12 Lacs
jamnagar
Work from Office
Handling end to end operations for the hotel including marketing, housekeeping, customer management, training, promotional activities, event management, restaurant management, kitchen operations, costing, P&L Statements. Required Candidate profile Candidate should be able to work in a fast paced environment, with attention to detail, should have a BHM degree & prior experience of handling end to end hotel operations CANDIDATES FROM GUJARAT ONLY
Posted 3 weeks ago
10.0 - 12.0 years
8 - 12 Lacs
jamnagar
Work from Office
Handling end to end operations for the hotel including marketing, housekeeping, customer management, training, promotional activities, event management, restaurant management, kitchen operations, costing, P&L Statements. Required Candidate profile Candidate should be able to work in a fast paced environment, with attention to detail, should have a BHM degree & prior experience of handling end to end hotel operations CANDIDATES FROM GUJARAT ONLY
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
chennai, coimbatore
Work from Office
Role & responsibilities Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests Identify gaps and conduct necessary staff training regularly Ensure adherence to Company SOPs & compliance policies, as applicable Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through booking conversions Drive guest experience, and handle escalations through stakeholder management Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports along with resolutions, as necessary Ensure Daybook adoption for operations management Preferred candidate profile Excellent communication & interpersonal skills Strong command over English and resp. regional language Proficiency in using industry relevant software and computer applications In-depth knowledge of industry best practices, standards & safety regulation Accommodation will be provided. This opportunity is exclusively available to candidates who have graduated with an UG degree in the past five years.
Posted 3 weeks ago
8.0 - 10.0 years
0 - 0 Lacs
pune
Work from Office
Role & responsibilities Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
udaipur
Work from Office
Manage end-to-end HR processes as a generalist. Oversee attendance management systems and maintain accurate employee records. Ensure statutory compliance with labor laws and company policies. Administer payroll processing, reimbursements, and related documentation. Handle end-to-end recruitment and onboarding (joining & exit formalities). Coordinate and lead employee engagement activities. Maintain and update employee data management systems. Address and resolve employee grievances promptly and professionally. Support HR documentation and prepare required MIS reports
Posted 3 weeks ago
5.0 years
0 - 0 Lacs
neemrana
Work from Office
Role: This position is responsible overseeing operations, managing staff, handling finances, and ensuring compliance with health and safety regulations. Description: Responsible to examining and oversee daily operations and ensure smooth flow. Key Accountabilities: Ensure every customer leaves satisfied. Respond efficiently and accurately to customer complaints. Ensure compliance with restaurant hygiene regulations Train the staff on safety Inculcate a culture of safe operations in the restaurant staff. Ensure a kitchen is fully stocked to meet customer demand Oversee inventory operations. Research new vendors, and Estimate future needs for goods. Qualifications & Candidate profile: Bachelors degree in Hospitality. Minimum experience of 5-8 years Good experience working in computers Result-focused and independent. Good communication (written & verbal) and presentation skills. Good Interpersonal skills le & responsibilities
Posted 3 weeks ago
5.0 - 10.0 years
0 - 0 Lacs
palghar
Work from Office
Oversee daily F&B operations, ensuring high-quality service & guest satisfaction Develop and implement menus, pricing, and promotions in collaboration with chefs Manage budgets, cost control, and drive revenue growth "Female can also apply"
Posted 3 weeks ago
3.0 - 8.0 years
4 - 6 Lacs
bharuch, valsad
Work from Office
We are looking for a highly skilled and dynamic Operations Manager to oversee the pre-opening and operations of our two upcoming resort properties in South Gujarat one near Uchchhedia, Bharuch District and another at Wilson Hills, Valsad District . The ideal candidate will have strong pre-launch experience in resorts or hotels , excellent leadership qualities, and the ability to set up operations from scratch, including staff recruitment and process establishment. Key Responsibilities: Lead end-to-end pre-opening operations of upcoming resort properties. Recruit, hire, and train staff across all departments (Front Office, F&B, Housekeeping, Maintenance, etc.). Design and implement Standard Operating Procedures (SOPs) to ensure service excellence. Coordinate with contractors, vendors, and suppliers for property setup and smooth handover. Ensure all licenses, permits, and compliance requirements are met before launch. Manage day-to-day operational readiness, including guest services, housekeeping, F&B, and safety standards . Oversee budgeting, cost control, and resource management during pre-opening and operational phases. Establish a high-performance team culture with focus on guest satisfaction and service quality. Work closely with senior management for timely execution of project milestones. Desired Candidate Profile: Graduate/Diploma in Hotel/Resort Management preferred. 510 years of experience in resort/hotel operations. Proven track record in pre-opening resort/hotel projects . Strong knowledge of hospitality standards, guest service, and staff management . Excellent communication, leadership, and decision-making skills. Ability to handle multi-property operations and flexible to travel/stay at properties as required. Role Details: Role: Operations Manager Industry Type: Hospitality / Travel / Tourism Department: Hotel / Resort Operations Employment Type: Full-time, On-site Location: Uchedia (Bharuch) & Wilson Hills (Valsad District), South Gujarat Salary: Competitive, based on experience
Posted 3 weeks ago
10.0 - 20.0 years
25 - 40 Lacs
mumbai
Work from Office
Key Responsibilities Maintenance and Upkeep of Common Areas Ensure that all operational areas have an atmosphere that is conducive to the overall customer experience. Tours residential buildings on a daily basis speaking with employees and residents to understand business needs and assess operational opportunities. Supports HPM-managed Clubhouse with operational requirements (HK, maintenance, procurement, etc.), ensures customer satisfaction levels Life Safety/Loss Prevention the consistent implementation of high standards for all aspects of life safety, loss prevention, unit owner identity and privacy protection Security and safety of all residents and associates Relationship Management Drives the site culture (of Associates and outsourced staff) and thereby delivering on positive customer experience Develop relationships with the residents, with a single minded focus on delivering a differentiated and personalized experience Ensure customer understanding and feedback loop Demonstrates urgency in response and handling of customer problems and complaints Establish a database on residents and create a process on recognizing special occasions like birthdays, etc. Internal Coordination Coordinates with internal Lodha Group departments like Landscaping, etc. for maintenance of the entire complex Plans in coordination with HPM Central team a monthly Activities calendar for resident engagement and implements the same Keeps project operations team focused on the critical components of operations to drive customer satisfaction and the desired financial results. Review financial reports and statements to determine how Operations is performing against budgets Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis Financial Management capable of operating within the constraints of the CAM budget and providing timely reporting of financial performance Site CAM P&L meeting targets/budgets; annual Budget preparation - Prepares annual budget for staffing and operating expense. Proposes items to be included in annual Capital Plan Maintain complete knowledge about Society Rules & Regulations and Lodha policies Develops systems and procedures that achieve higher cost efficiency and customer satisfaction
Posted 3 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
hyderabad
Work from Office
Take care of similar to corporate hotel management responsibilities. Planning at all levels. House keeping, Managing the manpower, latest technology updates, Cost cutting,
Posted 3 weeks ago
1.0 - 6.0 years
0 - 2 Lacs
kurnool
Work from Office
Role & responsibilities Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests Identify gaps and conduct necessary staff training regularly Ensure adherence to Company SOPs & compliance policies, as applicable Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through booking conversions Drive guest experience, and handle escalations through stakeholder management Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports along with resolutions, as necessary Ensure Daybook adoption for operations management Preferred candidate profile Excellent communication & interpersonal skills Strong command over English and resp. regional language Proficiency in using industry relevantsoftware and computer applications In-depth knowledge of industry best practices, standards & safety regulation
Posted 3 weeks ago
1.0 - 6.0 years
0 - 2 Lacs
kakinada
Work from Office
Role & responsibilities Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests Identify gaps and conduct necessary staff training regularly Ensure adherence to Company SOPs & compliance policies, as applicable Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through booking conversions Drive guest experience, and handle escalations through stakeholder management Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports along with resolutions, as necessary Ensure Daybook adoption for operations management Preferred candidate profile Excellent communication & interpersonal skills Strong command over English and resp. regional language Proficiency in using industry relevantsoftware and computer applications In-depth knowledge of industry best practices, standards & safety regulation
Posted 3 weeks ago
5.0 - 10.0 years
4 - 6 Lacs
bengaluru
Work from Office
Manage staff rosters & shift schedules Ensure full role coverage across all F&B outlets Coordinate manpower for daily ops/events - Oversee workforce planning & deployment for both daily and events - Uphold discipline, attendance & shift adherence Required Candidate profile • Strong scheduling & roster management • Team leadership & coordination • Quick decision-making under pressure • Excellent communication & people skills • Experience in F&B or hospitality is a plus Perks and benefits Provident fund; Medicare; Increments & benefits.
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
pune
Work from Office
Role & responsibilities Have a complete and through knowledge of all menu items, ingredients, and preparations. Have a complete understanding of the operation of all food service equipment. Set up the work station at the beginning of the shift. Maintain a clean and safe work area during service clean as you work. Fill orders promptly to keep the line moving. Maintain a pleasant rapport with all customers and co-workers. At shift closing, completely break down and thoroughly clean station. Fill out requisition form and restock station. Pick up items from the kitchen to restock station. Assist others to ensure smooth operation of the restaurant. Assist in creating a warm and welcoming environment for our guests Ensure that guests are seated and provided with menus promptly Ensure that all guests requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times Familiarize yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary Assist in the set up and preparation, and provide service duties for functions as required Support the kitchen staff as and when required and in accordance with hygiene and safety regulations Ensure that all front of house and guest areas are well maintained at all times Perform other duties as needed to ensure a smooth operation of the Food & Beverage Department. Preferred candidate profile 1 - 2 years in food service industry will be preferred. Must be a team player and be able to get along with others. Must be able to use tact in handling sensitive situations. Must be able to maintain courteous communication with customers during busy, stressful times Experience of working in a similar role and/or environment (preferably in a high end restaurant within the hotel, leisure or hospitality industry would be a distinct advantage) Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels Ability to take initiative and resolve queries in a practical and positive manner
Posted 3 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
guwahati
Work from Office
Review, analyze and suggest improvement of work flow and standards at the Front Desk Communicate with Duty Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook Coordinate and communicate with other hotel departments as required regarding general administration and operations issues Provide management presence at all times by assisting with the handling of guests needs and complaints tactfully and efficiently Assist Guest Relations in greeting, rooming, and sending off guests Inspect front of house and back of house regularly for cleanliness and orderliness Check billing instructions, monitor guest credit and act upon any discrepancies Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.
Posted 3 weeks ago
5.0 - 10.0 years
4 - 9 Lacs
puducherry, chennai
Work from Office
Job Description: We are seeking an experienced and dynamic Sales Manager to drive business growth through corporate, leisure, and group sales in a competitive hospitality environment. The role requires proactive market engagement, client relationship management, and a strong understanding of revenue generation in the hotel industry. Sales & Business Development Identify and develop new business opportunities across corporate, MICE, leisure, and travel trade segments. Achieve monthly, quarterly, and annual room and banquet sales targets. Conduct regular market research and competitor analysis to identify trends and pricing strategies. Client Relationship Management Maintain and grow relationships with key corporate accounts, travel agents, and event planners. Conduct client meetings, property tours, and regular follow-ups to maximize conversion. Negotiate contracts, packages, and long-term deals aligned with company profitability goals. Sales Planning & Reporting Create and implement a sales action plan in line with business goals and revenue targets. Work closely with the revenue and reservations team to optimize pricing and inventory. Prepare sales forecasts, activity reports, and client databases (CRM) for performance tracking. Marketing Collaboration Coordinate with the marketing team to support campaigns, promotions, and event-based sales. Represent the property at trade shows, industry events, and sales missions. Contract & Compliance Maintain accurate documentation and client correspondence.
Posted 3 weeks ago
9.0 - 14.0 years
4 - 8 Lacs
puducherry, chennai
Work from Office
Job description: Mango Hills is looking for a seasoned Operations Manager with a proven track record in the hospitality industry , specifically within hotels and resorts , to oversee and optimize day-to-day operations. The ideal candidate will bring strategic insight, operational excellence, and strong leadership to ensure guest satisfaction, profitability, and team performance across all departments including front office, housekeeping, F&B and recreational services. Operational Leadership: Oversee the daily functioning of hotel and resort operations, ensuring all departments deliver exceptional service. Develop, implement, and maintain SOPs to uphold brand standards and guest experience. Monitor and improve operational workflows, guest satisfaction, and service delivery. Team Management & Development: Lead, mentor, and motivate departmental heads and staff, fostering a high-performance culture. Conduct regular performance reviews, training needs assessments, and talent development plans. Promote cross-functional collaboration and open communication across departments. Financial & Business Acumen: Assist in budgeting, forecasting, and cost control across all operational departments. Drive revenue-generating initiatives and control operating expenses to maximize profitability. Analyze P&L statements, KPIs, and operational reports to identify areas for improvement. Guest Experience & Quality Control: Monitor guest feedback and implement service recovery strategies where necessary. Ensure consistent delivery of a 5-star guest experience through training and quality checks. Liaise with guest relations and front office to manage VIPs, special requests, and complaints. Compliance & Safety: Ensure all operational activities comply with local laws, health & safety regulations, and environmental standards. Conduct regular audits to maintain hygiene, safety, and security standards.
Posted 3 weeks ago
4.0 - 9.0 years
0 - 3 Lacs
tiruchirapalli
Work from Office
JOB : Restaurant operations manager Location : Trichy Experience : 2-5 years of restaurant management experience. Past experience :- Must have a minimum 5 years in the restaurant industry like Saravana Bhavan, A2B. Ariya Bhavan, Anandhas etc. as an operations manager Salary : 30 to 40 K Positions : 3 nos opening contact us : 7845956463/rtssangeetha2025@gmail.com Key Responsibilities: 1. Operational Efficiency: - Manage daily restaurant operations, including food preparation, service, and customer experience. - Ensure compliance with health and safety regulations, company policies, and procedures. 2. Staff Management: - Supervise and train restaurant staff, including servers, hosts/hostesses, bartenders, and kitchen staff. - Foster a positive work environment, promote teamwork, and resolve conflicts. 3. Customer Service: - Handle customer complaints and feedback, resolving issues promptly and professionally. - Implement customer service standards and ensure consistency. 4. Inventory Management: - Manage inventory levels, ordering supplies, and minimizing waste. - Monitor inventory costs and optimize inventory control. 5. Financial Performance: - Analyze sales reports, monitor expenses, and implement cost-saving initiatives. - Develop strategies to increase revenue and profitability. 6. Quality Control: - Ensure high standards of food quality, presentation, and consistency. - Monitor kitchen operations, food safety, and sanitation. Requirements and Skills: 1. Education: High school diploma or equivalent; hospitality management degree or certification preferred. 2. Experience: 2-5 years of restaurant management experience. 3. Past experience:- Must have a minimum 5 years in the restaurant industry like Saravana Bhavan, A2B. Ariya Bhavan, Anandhas etc. as an operations manager Skills: - Strong leadership, communication, and interpersonal skills. - Excellent problem-solving, analytical, and time management skills. - Knowledge of restaurant management software, POS systems, and inventory management. - Ability to multitask, prioritize tasks, and work under pressure.
Posted 3 weeks ago
7.0 - 19.0 years
20 - 25 Lacs
lucknow
Work from Office
An Engineering Executive will support the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. What will I be doing? As Engineering Executive, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, an Engineer will perform the following tasks to the highest standards: Perform day-to-day routine and preventative maintenance within the hotel rooms Respond promptly and efficiently to any maintenance calls that arise Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard Assist in the implementation of energy conservation program Recommend maintenance system improvements and energy savings Maintain all tools, equipment, and working areas in good condition Keep your technical training knowledge and skills up to date What are we looking for? An Engineering Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the
Posted 3 weeks ago
5.0 - 10.0 years
6 - 8 Lacs
hubli
Work from Office
Area General Manager About the company Treebo Hospitality Ventures is Indias most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travellers the unprecedented value proposition of high-quality stays at affordable prices wherever they go. We are proud of putting dignity back into budget travel where earlier the traveller was forced to contend with poor quality and hygiene. Treebo Hospitality Ventures masterfully combines engineering prowess with deep hospitality expertise. Our operational ethos is clear and focused from Treebo Club, an innovative distribution platform and extremely rewarding loyalty programme to Hotel Superhero, a cutting-edge SaaS solution and a comprehensive hotel management software. With a strong technological foundation and a passion for hospitality, THV aims to deliver exceptional experiences across our diverse portfolio. Our range of brands—Itsy Hotels, Treebo, Treebo Premium and Medalio—provides a symphony of choices that blend quality, comfort and affordability. Treebo is a Great Places to Work certified organisation. We take immense pride in our culture which is built on a strong foundation of 7 values. Some of these values include - “Exhibit Owner Mindset” and “Have the humility and hunger to learn and help learn”, amongst others. We strongly believe in offering our people - “Treebs”, as they are called - unmatched opportunities to learn and grow. If you’re looking to work at a place that is built on strong fundamentals of business and professional conduct, Treebo is the place for you. About the Role As an Area General Manager, you will be responsible for executing the company’s strategic vision of democratizing the joy of travel. You will be responsible for a given area and the portfolio there in to ensure highest levels of guest experience, product quality and business & profitability of the assets. While managing the operations and enabling sales for your portfolio, you will also drive the expansion of our hotel portfolio across your area and beyond through your network. This is a mission critical role that requires a perfect balance of delivering operational excellence, relationship management, and a business development mindset. Key Responsibilities - 1) Operational Excellence Oversee day-to-day operations across multiple hotel properties in your area, ensuring adherence to brand standards and service benchmarks Drive compliance with Treebo's brand standards and SOPs, health and safety guidelines, and service quality norms Conduct audits, quality assurance checks, and drive corrective/preventive actions through hotel partners to maintain Treebo standards Act as the key liaison between the company and hotel partners, ensuring seamless coordination and timely issue resolution Monitor and enhance overall guest satisfaction by ensuring prompt and effective service recovery mechanisms 2) Business Development & Growth Identify, evaluate, and onboard new hotel properties to expand the company’s portfolio within the assigned area Negotiate terms of the agreement and ensure complete alignment with Treebo's operating procedures before onboarding any hotel Collaborate with the central business development team to oversee launch process of the signed properties 3) Sales & MICE Drive regional sales performance by collaborating with internal sales teams and property owners to achieve revenue targets for your portfolio Identify and push sales POCs to close MICE deals for your portfolio properties Support pricing, promotions, and campaigns to drive business at the property level Engage with local corporate clients, event organizers, and travel planners to push business to your portfolio if needed 4) Team & Partner Management Lead, mentor, and develop on-ground portfolio hotel teams to deliver exceptional guest experience in the segment Train hotel staff in brand values, SOPs, and customer service skills to ensure consistency Build strong relationships with hotel owners and partners to foster collaboration and long-term association What Are We Looking For - Strong communication, leadership, and stakeholder management skills. 4–6 years of experience in hospitality management with demonstrated success in both operations and business development. Proven experience in property acquisition and/or sales in hospitality. Knowledge and experience in the MICE segment is highly desirable. Analytical mindset with problem-solving and decision-making capabilities. Ability to thrive in a dynamic, fast-paced environment. Willingness to travel extensively within the assigned geography. Entrepreneurial approach with a strong focus on execution and accountability.
Posted 3 weeks ago
5.0 - 10.0 years
6 - 8 Lacs
kochi
Work from Office
Area General Manager About the company Treebo Hospitality Ventures is Indias most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travellers the unprecedented value proposition of high-quality stays at affordable prices wherever they go. We are proud of putting dignity back into budget travel where earlier the traveller was forced to contend with poor quality and hygiene. Treebo Hospitality Ventures masterfully combines engineering prowess with deep hospitality expertise. Our operational ethos is clear and focused from Treebo Club, an innovative distribution platform and extremely rewarding loyalty programme to Hotel Superhero, a cutting-edge SaaS solution and a comprehensive hotel management software. With a strong technological foundation and a passion for hospitality, THV aims to deliver exceptional experiences across our diverse portfolio. Our range of brands—Itsy Hotels, Treebo, Treebo Premium and Medalio—provides a symphony of choices that blend quality, comfort and affordability. Treebo is a Great Places to Work certified organisation. We take immense pride in our culture which is built on a strong foundation of 7 values. Some of these values include - “Exhibit Owner Mindset” and “Have the humility and hunger to learn and help learn”, amongst others. We strongly believe in offering our people - “Treebs”, as they are called - unmatched opportunities to learn and grow. If you’re looking to work at a place that is built on strong fundamentals of business and professional conduct, Treebo is the place for you. About the Role As an Area General Manager, you will be responsible for executing the company’s strategic vision of democratizing the joy of travel. You will be responsible for a given area and the portfolio there in to ensure highest levels of guest experience, product quality and business & profitability of the assets. While managing the operations and enabling sales for your portfolio, you will also drive the expansion of our hotel portfolio across your area and beyond through your network. This is a mission critical role that requires a perfect balance of delivering operational excellence, relationship management, and a business development mindset. Key Responsibilities - 1) Operational Excellence Oversee day-to-day operations across multiple hotel properties in your area, ensuring adherence to brand standards and service benchmarks Drive compliance with Treebo's brand standards and SOPs, health and safety guidelines, and service quality norms Conduct audits, quality assurance checks, and drive corrective/preventive actions through hotel partners to maintain Treebo standards Act as the key liaison between the company and hotel partners, ensuring seamless coordination and timely issue resolution Monitor and enhance overall guest satisfaction by ensuring prompt and effective service recovery mechanisms 2) Business Development & Growth Identify, evaluate, and onboard new hotel properties to expand the company’s portfolio within the assigned area Negotiate terms of the agreement and ensure complete alignment with Treebo's operating procedures before onboarding any hotel Collaborate with the central business development team to oversee launch process of the signed properties 3) Sales & MICE Drive regional sales performance by collaborating with internal sales teams and property owners to achieve revenue targets for your portfolio Identify and push sales POCs to close MICE deals for your portfolio properties Support pricing, promotions, and campaigns to drive business at the property level Engage with local corporate clients, event organizers, and travel planners to push business to your portfolio if needed 4) Team & Partner Management Lead, mentor, and develop on-ground portfolio hotel teams to deliver exceptional guest experience in the segment Train hotel staff in brand values, SOPs, and customer service skills to ensure consistency Build strong relationships with hotel owners and partners to foster collaboration and long-term association What Are We Looking For - Strong communication, leadership, and stakeholder management skills. 4–6 years of experience in hospitality management with demonstrated success in both operations and business development. Proven experience in property acquisition and/or sales in hospitality. Knowledge and experience in the MICE segment is highly desirable. Analytical mindset with problem-solving and decision-making capabilities. Ability to thrive in a dynamic, fast-paced environment. Willingness to travel extensively within the assigned geography. Entrepreneurial approach with a strong focus on execution and accountability.
Posted 3 weeks ago
4.0 - 9.0 years
0 - 2 Lacs
tiruchirapalli
Work from Office
Job : Restaurants manager Location: TRICHY Salary : 25,000 TO 30,000 PER MONTH Experience: 5-7 years of experience in restaurant management or supervisory role - Past experience:- Must have a minimum 5 years in the restaurant industry like Saravana Bhavan, A2B. Ariya Bhavan, Anandhas etc. as restaurant manager Education: High school diploma or equivalent; bachelor's degree in hospitality management or related field is a plus contact us 7845956463/rtssangeetha2025@gmail.com Key Responsibilities: - Staff Management: Recruit, train, and schedule staff, including servers, hosts/hostesses, and kitchen staff - Customer Service: Handle customer complaints, gather feedback, and ensure a positive dining experience - Financial Management: Manage budgets, control costs, and analyze financial reports - Inventory Management: Order ingredients, supplies, and equipment - Marketing: Develop strategies to attract customers and increase revenue - Health and Safety: Ensure compliance with health and safety regulations - Event Planning: Oversee catering services, private dining, and special events - Strong leadership and team management - Excellent communication and customer service - Financial management and budgeting - Inventory control and ordering - Time management and multitasking - Knowledge of restaurant management software and POS systems
Posted 3 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
thrissur
Work from Office
Responsibilities: Create an exceptional concierge experience for high-profile clients. Welcome guests with grace, maintain a sophisticated environment, manage premium hospitality, and ensure every interaction reflects discretion and excellence.
Posted 3 weeks ago
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