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Front Office Associate

Front Office Associate

Naukri Hospitality Jobs

0 - 2 years

|

1 - 3 Lacs

Posted:5 days ago| Platform:

Apply

Skills Required

computer application customer service front office operations front office hospitality front desk guest satisfaction front office management hotel operations receptionist activities cash handling guest relations guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated Front Office Associate to join our team at Ira By Orchid Hotel. The ideal candidate should have 0-2 years of experience in the hospitality industry.

Roles and Responsibility

Manage front office operations, including handling guest inquiries and resolving issues.
Provide excellent customer service to ensure high levels of guest satisfaction.
Coordinate with other departments to ensure seamless hotel operations.
Maintain accurate records and reports, including guest information and transaction history.
Handle cash and credit transactions accurately and efficiently.
Ensure compliance with company policies and procedures.

Job Requirements

Any graduate degree from a recognized university.
Excellent communication and interpersonal skills are required to work effectively with guests and colleagues.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Strong problem-solving skills are needed to resolve guest complaints and issues.
Basic knowledge of computer applications, including Microsoft Office, is essential.
Freshers are welcome to apply, as training will be provided to help them grow in their role.

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