Guest Service Associate - Housekeeping

0 - 3 years

1 - 3 Lacs

agra

Posted:2 days ago| Platform: Naukri logo

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Skills Required

guest service hotel operations housekeeping service delivery front office front desk front office management front office operations guest handling telephone handling guest relations hospitality hotel management resort restaurant management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and dedicated Guest Service Associate to join our Housekeeping team at The Oberoi Amarvilas. This role is suitable for candidates with 0-3 years of experience, offering the opportunity to learn and grow with our organization.

Roles and Responsibility

  • Provide exceptional guest service and ensure customer satisfaction.
  • Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
  • Collaborate with other departments to achieve seamless service delivery.
  • Handle guest complaints and resolve issues professionally.
  • Participate in ongoing training and development programs to enhance skills and knowledge.
  • Contribute to the overall success of the hotel by performing duties efficiently.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and commitment to delivering high-quality service.
  • Familiarity with hotel operations and procedures.
  • Ability to lift and move heavy objects as required.
  • Freshers are welcome to apply, with a strong willingness to learn and grow.

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