8717 Hospitality Jobs - Page 43

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. What will I be doing As the Service Supervisor, you will be responsible for performing the following tasks to the highest standards: Supervise and manage the reception work during your duty period, ensuring that high quality and efficient service is provided. Communicate effectively with employees, provide clear instructions, pay attention to their performance and motivate them. Resolve all guest and staff difficulties and problems while following hotel rules and regulations, maintaining high quality and efficient service. Manage the Front Desk / Restaurant and handle any emergency on duty, with good judgment and determination. Extend friendly and sincere greetings, patiently listen, communicate and solve all guest and staff difficulties and problems. Play a leading role in the team and adjust work hours according to hotel requirements. Lead and motivate team members through training and consistent management. Take the necessary actions to deal with any complaints in a timely and effective manner, informing the Service Manager where appropriate, ensuring customer satisfaction with solutions. Maintain customer profile and information to ensure the validity and accuracy of the reservation. Arrange rooms according to guest reservations or preferences and carry out detailed inventory management. Maintain the accuracy of the hotel computer system information and data, facilitate the system operation, ensure the normal operation of front desk operating equipment and a clean work area. Know the latest information of hotel s surrounding area, places of interest, scenery, etc. , providing convenience to customers. Ensure the effective transmission of information and unfinished tasks to the relevant personnel one by one, to the satisfaction of guests. Participate in routine meetings and other meetings. Ensure the daily management of the Front Desk / Restaurant, including but not limited to work supervision, room assignment, reporting, credit limit checking, computer data backup and master account checking. Ensure the maintenance and necessary inventory of all equipment and keep all items in order. Follow health and safety, crisis management, disaster management and firefighting procedures, participating in the operation in the absence of the Guest Service Manager. Understand dietary requirements and can give appropriate advice and management. Master hotel product knowledge and provide relevant training to employees. Understand all restaurant dishes in order to recommend them to guests. Be familiar with all restaurant and hotel business hours. Follow service procedures to ensure that all areas of the restaurant meet breakfast, lunch and dinner service standards, including the preparation of the cashier desk, communication with the Chef, and details of the restaurant reservations. Check the daily restaurant reservations to ensure that staff can prepare according to reservations and set up the table correctly, making the appropriate preparation, and calling guests to confirm their reservations. Assist colleagues in the Dining Room and Kitchen when necessary and complete the tasks assigned by the manager. Check employee grooming to ensure that our team members receive our guests in the best possible spirit. Plan for any inadequacies in the work to avoid affecting the quality of customer service. Assist o prepare the schedule and work arrangement for each employee (Consider internal events, guest occupancy, special events, product promotions, etc. ). Assist the Front Desk to communicate with the team and care for guests. Check on guest satisfaction and give feedback to the relevant personnel if there are any comments, keeping a good record of customer comments. Work closely with Housekeeping and Engineering departments to ensure the integrity and cleanliness of departmental equipment. Establish good communication with Kitchen staff. Perform any other reasonable duties as assigned. The department reserves the right to change or supplement the job description if necessary.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Marcom Manager is responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. He / she is also responsible for gaining positive exposure for the hotel in mass media and the community, as well as building a solid presence in the market by maintaining good relationship with the press and the local community. What will I be doing As the Marcom Manager, you will be responsible for performing the following tasks to the highest standards: Be familiar with hotel product knowledge and related activities. Responsible for the publicity and promotion of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Assist the relevant departments to achieve the revenue targets and related tasks set by the hotel. Develop and implement the hotels advertising budget and external advertising. Coordinate and implement communication plans for hotel activities and promotions (sales, catering, etc. ) with all operating departments of the hotel. Ensure that the hotel has a good image and corresponding flow on the mainstream platform in the main source area. Establish good relations with the media (publications, broadcasts, etc. ) and implement hotel marketing campaigns. Fully monitor all printed products of the hotel to ensure consistency with group guidelines. Ensure the hotel homepage, official Weibo and other online and social media platforms information is accurate and updated in a timely manner. Real-time monitoring of guest comments on various network platforms and replying promptly. Plan and execute hotel public relation activities and achieve expected ROI. Design prints according to hotel standards and ensure print quality. Manage a comprehensive targeted database and advertise hotel promotions. Monitor expenses according to the commercial development department budget to maximize return on investment. Liaise with other hotel departments, outside organizations or government departments to coordinate and implement different hotel projects. Assist with photography, video shooting and interviews of domestic and foreign media. Update the gallery and promotional kit in a timely manner to maintain a fixed capital list. Prepare, plan and execute hotel public relations activities. Maintain normal communication with the local media. Monitor the design project. Responsible for the management of the Marcom department. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Front Office Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations, the Transportation team, Concierge, and telephone service centre. What will I be doing As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards: Maintain high customer service focus by approaching your job with the customers always in mind. Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance. Be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you. Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. Actively seek verbal feedback from customers and team members at every opportunity. Agree and implement actions to make improvements to customer service. Positively dealing with and learn from customer complaints and comments with follow-up and feedback to the Director of Operations. Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. Be available to assist on duty in the hotels during any busy days or special events. Maintain a presence in the lobby setting the example for team members for guest service. Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before the guests ask. Have detailed knowledge of Hilton departmental standards, explaining the standards to the team and training each team member individually with specific job skills checklists that relate to their responsibilities. Assess team members performance against standards. Monitor standards through regular standards review checks. Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. Implement and follow through with improvements identified. Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards. Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy and external events, promotions etc. ). Communicate effectively with Housekeeping, groups and tours about any in-house group holding catering events, ensuring direct liaison with group leaders upon arrival for special requests. Describe, assign and delegate duties and authority for the operation of the department at all times. Understand the situation in other departments and their implications for your own department. Plan ahead and ensure adequate resources are available. Coordinate with the Housekeeping department to ensure cleaning is followed-up, ensuring that follow-up procedures are maintained. Ensure that the shift is reviewed, handovers and briefings are carried out. Maintain in-depth technical knowledge and skills required for the job. Maintain guest histories to assist with returning guests. Establish good communication with the Housekeeping team. Attend and participate in regular operational and hotel meetings. Ensure that supplier liaison with the Purchasing team ensures maximum support with regards to sponsorship, marketing and pricing initiatives. Responsible for the maximization of room revenue and profit through commercial room management, ensuring a consistently high standard of customer service within the department. Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue Manager. Understand the goals of the hotel and the department s role in achieving it, communicating goals to the team. Ensure that daily operation is managed by the Guest Service Managers and Supervisors who are totally accountable for the profitability and service standards achieved. Sett and agree to departmental objectives for self and team. Represent the needs of the team to others in the hotel. Get members of the team to work co-operatively with others. Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events, promotions in the restaurants and bars. Be aware of potential highs and lows in the business. Create and implement sales promotions and team members incentives as per discussion with the Director of Operations. Assist the Marcom team with the preparation of event brochures. Assist with the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers with the support of the Revenue Manager and marcom team. Identify, communicate and act on potential sales leads. Participate in the development of the annual budget, developing short and long term financial operating plans. Use key monitors and financial targets to evaluate the department s performance and make future plans. Analyze financial information that is provided via the payroll system and ONQ, to assist decision making. Complete regular financial and operating reports as required or requested by the Director of Operations. Forecast potential costs, review expenses on a monthly basis and implement actions for improvement, following the company s control procedures. Communicate relevant financial information to the team. Analyze and explain any financial variance against plans. Set-up and maintain leave plans for the department. Monitor, control and minimize overtime for the department. Carry out seasonal inventory of operating equipment. Understand the quantity and quality of people needed to operate the department. Carry out selection interviews and make effective recruitment decisions based on skills and attitude. Ensure that new recruits have all relevant information before commencing employment. Plan and ensure that departmental orientation is carried out. Ensure standards trainings and assessments are carried out. Regularly review individual and team performance against objectives and provide feedback. Develop and implement department training plans to meet business needs. Carry out training programs for team members with the Training Manager and departmental trainers. Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency. Review and evaluate all training activities. Carry out annual appraisals with all team members in accordance with legal and hotel guidelines and identify individual training needs. Provide relevant training to new team members. Introduce appropriate product knowledge courses for team members. Understand relevant Health & Safety (H&S) legislations and their implications on the operation of the department. Communicate to the team their responsibilities within H&S. Ensure that safe and healthy working practices are implemented at all times. Participate in community public relations for the hotel.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Learning & Development Manager coordinates and manages the implementation of hotel trainings in line with brand and hotel policies and procedures. This role develops and maintains training resources, implement systems that promote growth and development, ensuring that all promises to stake holders are delivered. He / she assists the Director of Human Resources in creating an effective and efficient operation for the Training department. What will I be doing As the Learning & Development Manager, you will be responsible for performing the following tasks to the highest standards: Update the training notice board with all information on the situation in and out of the hotel as well as training information. Organize reward and certification programs. Organize in coordination with the Director of HR and Department Heads, approved cross trainings. Carry out talent programs according to brand standards. Assist to set up and maintain training and talent program policies. Develop and skillfully use learning resources, assist managers to improve management skills, and develop personal career development plans for high potential team members. Develop plans to conduct needs analyses and in-house training on a regular basis. Regularly keep training records. Develop tools and systems to ensure training and development programs meet hotel objectives. Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored. Take part in the preparation and planning of the Training department s goals and objectives. Prepare and manage the Training department s budgets, monitor, analyze and report variations from the budget. Take part in team member performance reviews and set up development plans when required. Facilitate multiskilling. Manage the planning and delivery of orientation programs. Offer support and advice on personal development plans to team members under your supervision. Implement appropriate management practices that provide team members with motivation and communication. Provide information as required regarding training records and attendance. Assist all departmental trainers if necessary, with trainings. Deal effectively with guests and workplace colleagues from a variety of cultures. Be aware of duty of care, and adhere to occupational health and safety legislations, policies and procedures. Adhere to the hotel s security and emergency policies and procedures. Be familiar with property safety, current first aid and fire emergency procedures. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

A Commis 3 - Conti is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while consistently contributing to departmental targets. What will I be doing As a Commis Chef, you are responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Commis Chef will also be required to prepare all mis-en-place and contribute to departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure consistent great food production, in line with the high quality standards expected by Hilton Perform tasks within a timely manner Contribute to Kitchen revenue through effective food cost control Provide support to the Kitchen brigade Prepare and present high quality dishes within company guidelines Keep all working areas clean and tidy and ensure no cross contamination Prepare all mis-en-place for all relevant menus Assist other departments wherever necessary and maintain good working relationships Report maintenance, hygiene and hazard issues Comply with hotel security, fire regulations and all health and safety and food safety legislation Awareness departmental targets and strive to achieve them as part of the team Meet all health and hygiene requirements Be environmentally aware

A Commis - 3 (Bakery) Chef is responsible for operating the pastry section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings. What will I be doing As a Commis - 3 (Bakery) Chef, you are responsible for operating the pastry section of the kitchen while working closely with the Executive Chef and Sous Chef to deliver an excellent Guest and Member experience. A Pastry Chef will also be required to plan production and develop seasonal offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist running the pastry section of the kitchen Ensure excellent quality throughout the dessert offerings Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production to facilitate daily requirements Develop appropriate seasonal menu offerings Manage food cost controls to contribute to Food and Beverage revenue Ensure compliance with food hygiene and Health and Safety regulations

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. An Assistant Chief Steward oversees and directs all aspects of stewarding operations under the general guidance and supervision of the Chief Steward, following Hilton policies and procedures. This role ensures that quality standards of cleanliness, hygiene and sanitation of all kitchen areas, equipment and utensils are maintained at all times, leading to guest satisfaction, employee satisfaction and profit for the hotel. What will I be doing As the Assistant Chief Steward, you will be responsible for performing the following tasks to the highest standards: Focus on customer service. Resolve issues and effectively communicate with customers and colleagues. Guide Steward Supervisors and Stewards in their jobs. Oversee the cleanliness standards for kitchen areas, banquet rooms, equipment and utensils, controlling and analyzing costs for these areas as well as costs for cleaning supplies, payroll, breakage and loss, ensuring guests and team satisfaction. In-charge of implementing the cleaning program as scheduled and monitoring the results of the program. Be up to date with new cleaning supplies, equipment, trends and systems in stewarding. Assist the Stewards during operations. Responsible for the handling and daily maintenance of all kitchen and cleaning equipment, storing safely all flatware, glassware, hollowware, utensils and related equipment. Maintain stock for cleaning supplies, chemicals and operating equipment, making requisitions when needed. Assign specific tasks to the stewarding team. Maintain and update the Steward Operating Manual, chemical and cleaning charts for the team s reference. Report all accidents and incidents. Conduct and prepare the monthly operating equipment inventory. Monitor operating equipment, reporting any breakage or loss in the Breakage and Loss Report. Coordinate with the Engineering department for preventive maintenance systems for exhaust, drainage, burners, fryers, refrigerator, freezers and other major equipment. Inspect all stewarding supplies and equipment received according to the established specifications. Check that all areas of the kitchen, canteen, and storerooms are of approved sanitation standards. Update and review cleaning products, purchase specifications and cleaning methods to ensure the highest possible standards at all times. Direct and check setups for buffets in the outlet and banquet functions. Provide active supervision during the implementation of cleaning schedules. Monitor the daily, weekly and monthly banquet functions, outlet promotions and activities, to plan for provision of equipment and manpower. Acquire contact from various hotels in the city to secure additional equipment for big functions and events. Knowledgeable of fire safety and security procedures in relation to the stewarding operation. Knowledgeable of all job description in stewarding section, capable of performing tasks as required. Check and maintain the sanitation level of the garbage room (wet and dry). Coordinate with Finance and Security in processing the disposal sale of pig s lop. Actively seek verbal feedback from customers and team members at each service period. Be available to assist on duty in the Restaurant & Bars during any busy days or special events. Knowledgeable of departmental standards and able to explain the standards to team members. Assess team members performance against departmental standards. Describe, assign and delegate duties and authority for the operation of the Stewarding Team at all times. Plan ahead and ensure adequate resources are available. Coordinate with the Engineering and Housekeeping departments to ensure maintenance and cleanliness, ensuring that follow-up procedures are maintained. Ensure that the shift is reviewed, and handovers and briefings are carried out. Establish good communication with the Kitchen team. Get members of the team to work cooperatively with others. Keep the team up to date about departmental, hotel, company activities, special events and restaurant promotions through regular communication meetings and memos. Assist with selecting, training, coaching and developing team members to meet current and future needs of the department and the hotel. Ensure the health, safety and well-being of customers and all team members. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Carry out any other reasonable duties and responsibilities as assigned.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Chief Engineer manages the maintenance and repair of the hotel buildings, grounds and contents in a cost-effective manner, ensuring the efficient and safe operation of all plant and equipment in line with Hilton and hotel policies and procedures. What will I be doing As the Chief Engineer, you will be responsible for performing the following tasks to the highest standards: Plan and carry out a range of engineering, management and maintenance work. Assist the Director of Engineering (DOE) to run the Engineering department efficiently. Plan and implement duty rosters, carry out maintenance repairs and ensure a smooth transition of duty. Provide back-up management for the DOE in his / her absence. Be in charge of the Engineering store and energy saving team. Supervise the M&E system, equipment repair and maintenance. Schedule staff training, evaluate and improve employee performance. Be responsible for hotel property maintenance and safety. Carry out energy, environmental protection, fire prevention and safety management. Make sure that routine operations of the Engineering department runs smoothly. Carry out thorough building inspections to ensure high quality of repair and maintenance and that they meet set standards. Inspect all equipment and ensure efficient production and technology management of equipment maintenance. Read technical reports and check all daily reports to ensure safe and normal operations of all equipment. Arrange work intensity effectively to ensure maximum productivity and well-balanced labour. Implement maintenance repairs and ensure an effective maintenance program. Keep in contact with the Banquet department to be informed of event requirements to be prepared. Schedule periodical work reports to improve working efficiency of the Engineering department. Plan and implement multi-skills training for staff to improve work efficiency and quality. Carry out effective control on the purchase for Engineering stock to minimize wastage and maximize cost savings. Read water quality reports and ensure the supply of good quality water from the water treatment system. Coordinate with the Security department, hold fire prevention and safety meetings and ensure the effective operation of the fire prevention system. Monitor the energy usage, making statistics of energy consumption, and impose energy saving measures. Keep in contact with local authorities to solve related problems. Maintain efficient communications with other departments to form an effective communication net among different departments. Make good use of materials, minimize wastage and be environmentally friendly.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Cluster Revenue Manager is responsible for meeting, exceeding and maximizing the revenue potential goal of the hotel, maximizing occupancy / room rates at all times, implementing an effective rate structure and maintaining a consistently high standard of operation and customer service within the group and individual Reservations department. This role has a direct line of authority over all Reservations Sales Agents within the hotel and a liaison role with Sales and all other departments. What will I be doing As the Assistant Revenue Manager, you will be responsible for performing the following tasks to the highest standards: Ensure successful commercial strategy is laid out in terms of hotel product (rooms, banquet, restaurants) availability. Adjust strategy according to market trend to achieve a maximization of rooms sales and revenue for the hotel. Assist the Commercial Director to finish all departments revenue budgets. According to hotel reservations, complete the weekly and monthly rolling forecast. Organize the weekly revenue meeting, making sure all sales strategies are executed and supervise sales and marketing actions. Ensure that the department operates with a sales attitude and all personnel are aware of sales opportunities within the hotel that will assist with the maximization of revenue. Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. Apply an aggressive overbooking policy and educate team to accept through benefits of results achieved, adhering or escalating to the Regional Revenue Manager if overbooking decisions are too soft or aggressive. Maintain a consistent selling strategy across IDeaS Yield, Fidelio Front Office, Delphi and HILSTAR, ensuring maximum use of availability controls in all systems. Maintain accurate ongoing records of controls applied to all systems. Evaluate the daily revenue and market confidence, giving suggestions of price and strategy adjustments to the Commercial Director. Ensure that all revenue opportunities in Fidelio Front Office & MICROS, Hilstar, HRW & GDS, etc. are exploited by developing and maintaining knowledge of the systems and the commercial application of them. Audit operating standards and procedures in the Reservations and Group & Tour departments to ensure that they comply with company practices. Ensure that accurate advance booking count and forecasting are carried out. Ensure effective room price system and accurate room price database. Carry out all interviews for department team members, ensuring that departmental orientation is carried out for new members of the team, supervise trainings, training schedules, records and corrective /re-training. Ensure all department members benefit from work trackers and department meetings. Implement a full training plan within the Reservations team to develop all personnel to their full potential. Conduct annual appraisals with all team members as means of development and actively develop team members skills and performance through coaching and training. Schedule annual leave during low demand periods to maximize payroll savings. Monitor manual or automated yield systems and validate that yield actions are consistent with both property and market conditions, escalating any concerns to the Regional Revenue Manager. Complete and analyze month-end / quarter-end and year-end reports. Adhere to departmental operating expenses as laid out in the plan / forecast. Comply with all company policies relating to rate and space decisions. Comply with all systems and procedures laid down by the Director of Sales & Marketing / Director of Business Development. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. What will I be doing As the Chef de Partie, you will be responsible for performing the following tasks to the highest standards: Responsible for restaurant food production, including breakfast, room order, dinner and staff meal. Prepare menus as required in a timely manner and strictly in accordance with the recipe, standards and the standard of plating. Maintain compliance with FSAA requirements in all aspects of hotel operations. Operate all equipment, appliances and machines properly. Assist the Chef in maintaining focus in personnel training of new and current staff, work on SOP improvement and continuous improvement in all other areas. Actively participate in kitchen meetings to maintain continuous improvement of kitchen operations, achieve goals and maintain smooth communication. To do takeout work or work outside the kitchen when required. Ensure that all kitchen staff are informed about occupancy rates, forecast plans and revenue. Respond to each request to the satisfaction of the guest. Active learning and appropriate change where required. Accept constructive criticism with an open mind. Follow any new menu changes requested by the Chef and any working methods for new menus, daily specials and promotions. Work closely with the Chef in ordering food quantities for the day, maximise the use of food produce to eliminate waste and obtain the best rate of return. Regularly check on all equipment belonging to the department to ensure they are in good working order, report any problems to the Head Chef if necessary. Ensure that recipes and costs exist and are updated. Monitor the quality and quantity of food to ensure the maximum economy of raw materials. Attend monthly management meetings, operations meetings and organizes departmental meetings in the absence of the Chef. Check the quality of food prepared by staff according to the required standards and make necessary adjustments. Work closely with the Chef to determine the menu selection in regular meetings to satisfy both the guest and the segment. Master the use of all electrical equipment in the kitchen and observe how to handle them safely and carefully. Understand, practice and promote the teams working methods at all times to achieve the mission and objectives and the overall standards of the department. Ensure that all staff are fully aware of the hotels fire and life safety / emergency procedures Adopt the hotels safety policy. Perform any other reasonable duties and duties as assigned.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. An Executive Chef manages and leads the culinary operation to ensure it runs smoothly and meets Hilton standards. What will I be doing As the Executive Chef, you will be responsible for performing the following tasks to the highest standards: Oversee culinary operations in all restaurant s Kitchens, including Pastry, Main Kitchen, Chinese Kitchen, Executive Club Lounge Kitchen as well as stewarding operations. Work at off-site events when requested. Plan, prepare and implement high quality food and beverage products and set-ups in all areas and in the restaurants. Work seamlessly with recipes, standards and plating guides. Maintain all HACCP aspects within the hotel operation. Use all equipment, tools and machines appropriately. Focus on constantly improving the training manuals and SOPs. Participate actively in quality initiatives such as the daily Chef briefings and monthly team meetings in order to improve culinary operations, meet targets and keep communication flowing. Assist in inventory taking. Knowledgeable of hotel s occupancy, events, forecasts and achievements. Prepare menus as requested. Work on new dishes for food tastings and photo taking. Attend service briefings. Communicate effectively with the Service team. Control stations within the kitchen. Effectively respond to every guests requests. Learn and adapt to changes. Be receptive to constructive feedback. Purchase for and control production. This is by no means an exhaustive list as it is subject to changes according to the nature of the business at hand, the menus content, and any other factors when duties might have to be re-defined according to the business pattern. Review rosters prepared by Section Chefs in advance, ensuring that they fulfil high business productivity and guest satisfaction. Be disciplined and adhere to proper work practices at all times for yourself and team members assigned to you. Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools. Be aware of the dangers of contaminated food and ensure ingredients in the refrigerators are checked and replaced appropriately. Report to the chefs on issues and take appropriate action. Ensure that recipes and costings are established and updated. Select team members who display qualities and attributes that reflect the department standards. Monitor food quality and quantity to ensure the most economical usage of ingredients. Advise new menus and seasonal food concept changes. Liaise with the Chefs daily to advice on any challenges and that guests will experience no delays during the service period. Check that the quality of food prepared by team members meet the required standard and make necessary adjustments. Monitor the overall food operation and ensure that food items are being prepared in a timely and correct manner. Oversee the cleanliness, hygiene and maintenance of the kitchen and undertake necessary steps to maintain the highest possible standards in this area. Attend communication meetings ensure that all assigned team members receive this communication. Maintain at all times a professional and positive attitude towards team members and supervisors. Adhere to established hotel rules and team member handbook, ensuring all team members under your supervision do so as well for the department to operate smoothly. Coordinate, organize and participate in all production pertaining to the kitchen. Check and follow-up on the ingredients for the ala carte menus, daily menus, and seasonal specials, maintaining the standards of pre-set recipes, portion control and costing at all times. Manage the training function and ensure all team members are certified in their position before taking charge of an area of responsibility. Control and monitor optimum food costs to yield maximum amount of outlet profit and maximum guest satisfaction. Work closely with the Chef and meet regularly to determine menu selections and specials that is both satisfying to guest and profitable to outlet. Review all timesheets to ensure that team members work times and meal breaks are accurate. Understand, practice and promote good teamwork to achieve missions, goals, and overall departmental standards. Conduct culinary department meetings and communicate important hotel information to team members, receiving feedback in the absence of the Chef, communicating upwards to ensure a high level of team member satisfaction. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Carry out any other reasonable duties and responsibilities as assigned.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. What will I be doing As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: Institute department SOPs and P&P. Direct the activities of housekeeping s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. Extend courteous service to guests. Establish training programs, methods and procedures for team members development. Oversee departmental training programs and revise relevant manuals as necessary. Work our balanced working schedules for team members and maintain close payroll control to meet budget. Evaluate the performance of assigned team members from time to time. Listen to team members problems and assist / help to solve them. Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests complaints and special assignments etc. Conduct regular Housekeeping communication meetings to discuss team members feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management s decisions. Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel s budget. Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. Adhere to the hotel s security and emergency policies and procedures. Perform any duties assigned by the Management team deemed necessary. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May manage property systems technicians and interfaces with vendors, owners, Executive Committee and property staff. CANDIDATE PROFILE Education and Experience BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position. Previous experience in IR Global Field Services or Marriott Systems Support desirable. System-related professional certifications desired. CORE WORK ACTIVITIES Ensuring Client Technology Needs are Met Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Monitors, verifies and manages the acquisition and maintenance of property based systems. Analyzes information, identifies current and potential problems and proposes solutions. Maintains, inspects and repairs equipment. Inspects and verifies the maintenance of the equipment or the environment. Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. Manages IR activities to ensure the property infrastructure and applications systems are functional at all times. Verifies solutions are consistent with the clients needs and brand specific IR environment. Administers and maintains mail and email. Maintains inventories and manages IT hardware/software. Provides Internet support and maintenance (if applicable) Provides cable management support. Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status. Consults on specific application issues or hardware/software problems. Provides feedback to Lodging IR on application functional performance and system performance. Managing Projects and Policies Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Monitors processes and evaluating information according to SOP and LSOP requirements. Enforces IR policies and standards protecting company hardware, software and other resources at the property. Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations. Maintaining Information Systems and Technology Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements. Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification. Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times. Verifies proper asset management. Performs on-site monitoring of all projects. Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results. Demonstrating and Applying IR Knowledge Keeps up-to-date technically and applies new knowledge to your job. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Provides technical expertise and support. Leading IR Team Serves as a role model to demonstrate appropriate behaviors. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Celebrates successes and publicly recognizes the contributions of team members. Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role. Managing and Conducting Human Resource Activities Verifies employees are treated fairly and equitably. Verifies property policies are administered fairly and consistently. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Analyzes information and evaluates results to choose the best solution and solve problems. Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff. Manages vendors for property IT requirements functioning as escalation point for problem resolution. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members. Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Leading Guest Services Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Maintaining Guest Services and Front Desk Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Strives to improve service performance. Provides immediate assistance to guests as requested. Ensures employees understand customer service expectations and parameters. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Implementing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Manages payroll administration. Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Participates in employee progressive discipline procedures. Uses all available on the job training tools for employees. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises on-going training initiatives and conducts training when appropriate. Participates in the employee performance appraisal process, providing feedback as needed. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Maintains high visibility in public areas during peak times. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc Performs Front Desk duties in high demand times. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Assistant Front Office Manager is responsible for supporting the Front Office Manager in overseeing the day-to-day operations of the front desk and guest services. This role ensures outstanding guest service, efficient check-in/check-out processes, and smooth coordination between departments to deliver a seamless guest experience. Assist in managing daily front office operations including reception, reservations, concierge, and guest services. Supervise and train front office staff, ensuring excellent customer service standards are met. Handle guest complaints and special requests professionally and efficiently. Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction. Monitor room availability, rates, and bookings to optimize occupancy and revenue. Support staff scheduling, shift planning, and performance evaluations. Conduct daily briefings and ensure the front desk is adequately staffed. Ensure compliance with hotel policies, procedures, and safety regulations. Representing management in the absence of senior leaders. Maintain accurate records, reports, and logs as required by the management.

Shri Madhwa Vadiraja Institute of Technology Management BANTAKAL is looking for Boys Hostel Caretaker to join our dynamic team and embark on a rewarding career journey Maintain the cleanliness and upkeep of facilities and grounds. Perform routine maintenance and repairs as needed. Ensure safety and security of the premises. Monitor and replenish supplies and equipment. Report any issues or concerns to management. Assist with event setup and coordination. Boys Hostel Caretaker PUC Prior hostel or residential management experience preferred As per institutional guidelines, aligned with AICTE norms

Shri Madhwa Vadiraja Institute of Technology Management BANTAKAL is looking for Girls Hostel Caretaker to join our dynamic team and embark on a rewarding career journey Maintain the cleanliness and upkeep of facilities and grounds. Perform routine maintenance and repairs as needed. Ensure safety and security of the premises. Monitor and replenish supplies and equipment. Report any issues or concerns to management. Assist with event setup and coordination. Girls Hostel Caretaker PUC Female candidates preferred prior experience in hostel care is desirable As per institutional guidelines, aligned with AICTE norms

Required Skills & Qualifications: Freshers are welcome 0-1 year of experience in reservations, hospitality, or a related field. Strong communication skills in English (knowledge of additional languages is a plus). Basic knowledge of reservation systems and booking management software. Ability to handle multiple tasks efficiently in a fast-paced environment. Attention to detail and a customer-first mindset. Key Responsibilities: Handling Reservations and Booking Management Process and confirm reservations across multiple booking channels. Update guest details, ensure accurate documentation, and manage payment collection. Handle modifications, cancellations, and refunds as per company policies. Create and maintain booking details in our reservation software. Respond promptly to guest inquiries regarding room availability, rates, and services. Assist guests with special requests, including early check-in, late check-out, and room preferences. Provide clear and accurate information on property policies, amenities, and travel assistance. Communicate booking details with guests and ensure a hassle-free reservation experience. Work closely with the Revenue & Sales teams to ensure smooth booking confirmations. Coordinate with the Operations team to facilitate seamless check-in and check-out experiences. Share guest preferences and special requests with relevant teams for enhanced customer satisfaction. Maintain daily logs of reservations, cancellations, and guest inquiries. Track booking trends and provide insights on occupancy and demand patterns. Ensure accurate record-keeping and data entry in reservation systems. Ensure all bookings adhere to VOYE HOMES’ reservation, cancellation, and refund policies. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Hotel Reservations: 1 year (Preferred) Work Location: In person

Job Title: Supply Chain / Logistics Executive Department: Supply Chain / Procurement Location: [Insert Hotel Name / Location] Reports To: Purchase Manager / Operations Head Experience Required: 2–5 years in hospitality or F&B supply chain preferred Education: Graduate in Supply Chain, Hospitality, or related field Job Summary: The Supply Chain / Logistics Executive is responsible for planning, coordinating, and executing procurement and logistics activities to meet the operational needs of the hotel. The role involves vendor coordination, inventory management, cost control, and ensuring compliance with hotel policies and quality standards. Key Responsibilities: Plan and coordinate the procurement of goods and services aligned with hotel operations and approved budgets. Liaise with suppliers to ensure timely deliveries, competitive pricing, and adherence to quality standards. Monitor inventory levels, track consumption trends, and forecast demand to avoid overstocking or shortages. Support vendor management, including onboarding, compliance documentation, and performance reviews. Collaborate closely with the Purchase Officer, Store Keeper, and Department Heads for timely requisitions and resolution of supply issues. Manage inbound logistics and coordinate with receiving and stores teams for accurate and timely stock entries. Prepare and analyze supply chain performance reports including lead times, cost variances, and delivery accuracy. Ensure full compliance with procurement policies, internal control procedures, and relevant legal regulations. Identify and implement supply chain process improvements to enhance efficiency and reduce operational costs. Support sustainability initiatives, including eco-friendly sourcing and waste reduction in the procurement cycle. Key Skills & Competencies: Strong understanding of hospitality supply chain operations. Good negotiation and vendor management skills. Proficiency in MS Excel, ERP systems, or inventory management software. Detail-oriented with strong analytical and reporting skills. Ability to work collaboratively across departments. Excellent time management and organizational abilities. Awareness of food safety and hygiene standards is a plus. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department. This includes supervising room attendants, ensuring cleanliness standards are met, monitoring inventory and supplies, and assisting in training staff. The role ensures a high standard of cleanliness, hygiene, and guest satisfaction throughout guest rooms and public areas. Key Responsibilities: Supervise and coordinate the daily activities of housekeeping staff. Inspect guest rooms, corridors, and public areas to ensure standards of cleanliness and maintenance are met. Prepare duty rosters and assign tasks to housekeeping staff. Monitor staff performance and provide training, guidance, and support. Maintain records related to room occupancy, maintenance issues, and daily cleaning checklists. Ensure proper use and maintenance of cleaning equipment and materials. Monitor inventory of linen, cleaning supplies, and guest amenities, and coordinate with stores or procurement. Respond promptly to guest complaints or requests and follow up to ensure satisfaction. Coordinate with the front office and maintenance teams for room status updates and repairs. Maintain health and safety standards as per hotel policies. Requirements: Proven experience as a Housekeeping Supervisor or similar role in the hospitality industry. Strong leadership and organizational skills. Attention to detail and high standards of cleanliness. Ability to work flexible hours, including weekends and holidays. Good communication skills in English and local language. Basic computer knowledge for report writing and coordination. Preferred Qualifications: Diploma or certification in Hospitality Management or Housekeeping. Experience in using housekeeping management software (e.g., IDS, Opera, etc.) Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Rotational shift Work Location: In person

Qualifications & Skills Educational Requirements : A bachelor's degree in any discipline is typically required. Experience : 1–3 years in customer relations, healthcare, or hospitality is preferred. Technical Skills : Proficiency in using hospital management software, MS Office Suite (Word, Excel, Outlook), and phone systems. Communication Skills : Strong verbal and written communication skills. Interpersonal Skills : Ability to multitask and remain calm under pressure in a fast-paced healthcare environment. 1. Patient Interaction & Reception Greet and welcome patients and visitors with a friendly and professional demeanor. Direct patients to appropriate departments or staff members. Provide information on hospital services, policies, and procedures.foundit india+3Glassdoor+3Apna+3Placement India 2. Appointment Scheduling & Coordination Schedule and confirm patient appointments, ensuring efficient utilization of resources. Coordinate with doctors and other departments to confirm schedules. Manage the hospital’s appointment calendar and minimize wait times.SimplyHired+3SRM Global Hospitals Pvt Ltd -+3Placement India+3Glassdoor+1Internships & Jobs+1 3. Patient Registration & Admission Assist with patient admission paperwork, including collecting necessary personal and insurance information. Register patients upon arrival, verifying details and ensuring accurate data entry into the hospital system. Handle VIP/CIP admissions and guide patients through the admission process.SRM Global Hospitals Pvt Ltd -+3Placement India+3Glassdoor+3Wikipedia+8Glassdoor+8Placement India+8Asian Heart Institute - Career Page 4. Billing & Payment Handling Assist patients with billing inquiries, ensuring proper collection of co-pays, fees, and other payments. Process payments and maintain accurate records of transactions. Coordinate with the billing department for patient invoicing and payments.GlassdoorPlacement India 5. Communication Management Answer and direct incoming phone calls in a professional and courteous manner. Respond to patient inquiries and provide basic information about hospital services. Manage email communication and forward queries to the appropriate departments.foundit india+5Placement India+5Glassdoor+5 6. Administrative Support & Record Maintenance Maintain patient records, ensuring confidentiality and compliance with hospital policies. Handle incoming and outgoing mail, packages, and couriers. Assist in administrative tasks, such as sorting and distributing mail, coordinating travel arrangements, maintaining office supplies, and managing office equipment.foundit india+9Placement India+9Glassdoor+9Glassdoorfoundit india 7. Patient & Visitor Coordination Ensure that waiting areas are well-organized, clean, and comfortable for patients and visitors. Provide directions and information to visitors regarding hospital locations, departments, and services. Handle patient concerns or complaints in a calm and professional manner, escalating issues to the appropriate departments as needed.Glassdoor 8. Compliance & Confidentiality Ensure that all interactions and patient information comply with hospital privacy policies and regulatory standards. Maintain confidentiality and security of all patient records and sensitive information. Adhere to hospital policies and procedures regarding patient data, security, and overall operations.Glassdoor 9. Collaboration & Teamwork Work closely with medical, administrative, and support staff to ensure optimal patient care. Assist the hospital management with administrative tasks as required, including data entry, report preparation, and clerical duties. Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person

Meeting and greeting with Guest at the reception , making sure they are comfirtable at the rooms Reports to front office manager Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Food provided Schedule: Day shift Ability to commute/relocate: Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: hotel industry: 5 years (Required) Work Location: In person Speak with the employer +91 9916100018 Expected Start Date: 01/09/2025

Job Title: Private Chef (Live-in ) Interview Location: New Delhi, India Job Location Dubai Salary: ₹70,000 – ₹90,000 per month (depending on experience) Note; Please share your resume on WhatsApp no 9625432313 Job Type: Full-time Job Description: We are looking for an experienced and professional Private Chef to manage all meal preparations for a high-profile family in Delhi. The ideal candidate should be skilled in multi-cuisine cooking and passionate about healthy, high-quality food. Key Responsibilities: Prepare daily meals (breakfast, lunch, dinner, snacks) for the family Create weekly menus based on family preferences and dietary needs Cook a variety of cuisines – Indian, Continental, Asian, Italian, etc. Maintain cleanliness and hygiene in the kitchen Handle grocery shopping, stock management, and kitchen inventory Plan and cook for family events, guests, and special occasions Follow dietary restrictions (e.g., vegan, gluten-free, low-oil, diabetic-friendly) Ensure minimal food wastage and cost-effective kitchen operation Requirements: Minimum 5 years of experience as a private/home chef or in luxury hospitality Expertise in vegetarian and non-vegetarian Indian and international cuisines Good communication skills (basic English or Hindi) Polite, disciplined, and well-groomed Ability to maintain confidentiality and respect family privacy Food safety and hygiene knowledge (certification preferred) Accommodation & Meals: Optional live-in facility can be provided Meals included Contact: 9625432313 Job Type: Full-time Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Food provided Experience: Private Chef: 10 years (Required) Location: Delhi, Delhi (Required) Willingness to travel: 75% (Preferred) Work Location: In person

What this job involves: Leading onsite operations Are you a pro at giving onsite support and leading a team effectively To be successful in this role, youll be passionate about providing facilities management services. Youll implement and monitor building procedures and performance measures, ensuring these are maintained at all times. Likewise, youll boost onsite operations by promoting best practices and creating better processes within your team. Winning our clients trust Youll be working closely with our client so strong relationship management skills are required. In this fast paced and high volume environment, youll be proactive and organised. Youll be forward thinking and anticipate future requests to meet our clients expectations consistently. As the go-to person for any facilities related queries or concerns in your city, you will be responsible for overseeing all operations. Strategic planning Supported by your country lead, youll play an active role in developing business strategies focusing on the integrity of data, onboarding of new team members, timely delivery of services and delivery against targets will be a key focus. Meeting the clients facilities needs In this exciting and dynamic environment, youll work closely with our client, vendors and other stakeholders on facility related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Leading Health & Safety efforts In this role, you will play an important role in ensuring everyones health and safety by keeping to safe workplace procedures.. This role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs. Youll also be expected to follow escalation and incident reporting procedures and comply with all applicable guidelines and practices You will demonstrate and maintain our I am JLL core behaviour and values. Mentoring, coaching and guiding, youll develop and sustain a high-quality motivated team. Youll be responsible for maintaining a culture of teamwork, cooperation and performance excellence.Maintaining high staff morale, trust and ethical work practices will also be a key focus. Sound like you To apply you need to be: Experience At minimum, you have a Bachelors degree in facilities management, building management, business or other related field. And/or 10+ years relevant experience in facilities, property management, hospitality or related fields. Solid knowledge and understanding of critical facilities, health and safety requirements, vendor management and commercial contracts would be an advantage. Expected to know in detail about soft service, pest control, civil and Interior activities, Indoor as well as outdoor landscaping activities. All these service RFP process, KPI related queries, agreement process, Budget, Forecast, accrual, Invoice, transition phase experience etc is mandatory requirement to apply for this position. Client focused enthusiast Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A yes means you can function as a coach ensuring high morale and work ethic in the team, as well as continuing effective client collaboration and partnership. Great time management Equipped with excellent planning & organizational skills, youll be skilled in prioritizing conflicting priorities and meeting tight deadlines. With the ability to manage multiple and complex operational matters on a daily basis, your analytical skills and capacity to deal with ambiguity will be an asset. Focusing on effective long term solutions for complex problems will be key to your success.