Home
Jobs

2711 Hospitality Jobs - Page 41

Filter Interviews
Min: 0 years
Max: 25 years
Min: ₹0
Max: ₹10000000
Setup a job Alert
Filter
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

2.0 - 5.0 years

7 - 10 Lacs

Mumbai

Work from Office

Naukri logo

Role responsibilities Associate Architect (Interior Designer) is responsible to drive the project from beginning till end. The position demands the individual to have good design skills, empathy necessary qualities to deliver the project along with the team. Prime responsibility of this position starts with taking brief from client, design conceptualization followed by layout finalization, preparation understanding of budgets, Services coordination, BOQs finalization, release of GFC drawings FFE etc all support required on design for completion of project. KEY RESPONSIBILITIES Design Conceptualization Inspiration Ideation Client Interaction - Single point of contact for clients Layout planning Cost planning Making presentations to clients Act as project Architect from Design side Coordination with other consultants Coordination with project team

Posted 1 week ago

Apply

7.0 - 11.0 years

8 - 9 Lacs

Jaipur

Work from Office

Naukri logo

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR 4-year bachelors degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Administering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets Ensures all training and development activities (department specific and general property training) are strategically linked to the organization s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Posted 1 week ago

Apply

7.0 - 11.0 years

7 - 8 Lacs

Hyderabad

Work from Office

Naukri logo

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (eg, greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Posted 1 week ago

Apply

2.0 - 7.0 years

5 - 6 Lacs

Bengaluru

Work from Office

Naukri logo

The Marketing and Communications - Asst Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred OR 4-year bachelors degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred. CORE WORK ACTIVITIES Hotel Marketing and Advertising Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. Partners with Operations, Food Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns creative and media plans, particularly for food and beverage promotions. Manages FB media schedules and verifies prompt settlement of accounts. Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups Executes email marketing, and display advertising. Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. Verifies all advertising for the hotel in digital channels is in alignment with brand voice. Social Media Content Management Facilitates social media engagement and updating content in local digital channels (eg, hotel website, travel sites). Develops and executes promotions campaign in FB, weddings, spa, rooms and conferences through relevant digital and social media channels. Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. Public Relations and Visual Asset Management Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. Manages assigned accounts as per the media account management system. Writes and distributes all press releases for property events, promotions, and outlets. Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. Supports pull through of impactful PR strategy activities to drive quality press coverage through media engagement, in alignment with communications objectives. Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. Supports the co-ordination of photography for FB advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice. Direct Marketing and Collateral Development Coordinates and executes Hotel and FB printed materials. Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. Assists in the production of all property, FB display, and temporary signage in hotel public areas. Promotes collection of competitors collateral and publicity on a monthly basis. Manages the execution of FB direct marketing activities. Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA). General Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property FB promotions and campaigns. Helps with the publication of hotel s newsletter(s). Supports communications duties and functions as deemed necessary. Assists in the liaison and execution of joint FB promotions. Works with eCommerce to verify the Hotel s website and related websites are updated on a regular basis. Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance. Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Posted 1 week ago

Apply

7.0 - 10.0 years

7 - 8 Lacs

Jaipur

Work from Office

Naukri logo

Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer. OR 4-year bachelors degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Assisting with Administering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Assisting with Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Assisting with Developing Training Program Plans and Budgets Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Assists with establishing guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Assisting with Managing Training Budgets Assists with the development of the Training budget as required. Assists with managing budget in alignment with Human Resources and property financial goals. Assists with managing department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Posted 1 week ago

Apply

2.0 - 10.0 years

4 - 5 Lacs

Jaipur

Work from Office

Naukri logo

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Posted 1 week ago

Apply

2.0 - 7.0 years

5 - 6 Lacs

Raipur

Work from Office

Naukri logo

The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred OR 4-year bachelors degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred. CORE WORK ACTIVITIES Hotel Marketing and Advertising Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. Partners with Operations, Food Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns creative and media plans, particularly for food and beverage promotions. Manages FB media schedules and verifies prompt settlement of accounts. Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups Executes email marketing, and display advertising. Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. Verifies all advertising for the hotel in digital channels is in alignment with brand voice. Social Media Content Management Facilitates social media engagement and updating content in local digital channels (eg, hotel website, travel sites). Develops and executes promotions campaign in FB, weddings, spa, rooms and conferences through relevant digital and social media channels. Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. Public Relations and Visual Asset Management Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. Manages assigned accounts as per the media account management system. Writes and distributes all press releases for property events, promotions, and outlets. Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. Supports pull through of impactful PR strategy activities to drive quality press coverage through media engagement, in alignment with communications objectives. Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. Supports the co-ordination of photography for FB advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice. Direct Marketing and Collateral Development Coordinates and executes Hotel and FB printed materials. Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. Assists in the production of all property, FB display, and temporary signage in hotel public areas. Promotes collection of competitors collateral and publicity on a monthly basis. Manages the execution of FB direct marketing activities. Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA). General Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property FB promotions and campaigns. Helps with the publication of hotel s newsletter(s). Supports communications duties and functions as deemed necessary. Assists in the liaison and execution of joint FB promotions. Works with eCommerce to verify the Hotel s website and related websites are updated on a regular basis. Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance. Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Posted 1 week ago

Apply

3.0 - 4.0 years

50 - 100 Lacs

Mumbai

Work from Office

Naukri logo

Business Context: Unilever International is Unilever s White Space Arm of Unilever and a decacorn in-making. UI has scaled 10x since its launch in 2012 and with a turnover of 1. 4 billion in 2024 it is one of the fastest growing and most profitable sizable business of Unilever. UI caters to the last billion consumers in underserved markets, consumer segments, and channels across 200+ countries and all Unilever categories. As intrapreneurs we deploy an agile innovation model that enables more than 1 launch per day. We introduce Unilever s brands into white space geographies like Korea, Pacific Islands, Mongolia, and spearhead launches of iconic brands like Dove, Vaseline, Knorr, Surf, TRESemme into big markets like U. S, China, Europe, Asia. Crafting product innovations for niches like Corporate Partnership serving Hospitality Travel retail, marketing to institutional partners like the United Nations, and seeding Unilever brands to overseas diaspora who crave for a taste of their familiar home brands. As well as premium product segments, on-trend formats and D2C innovations globally. We navigate complex and dynamic global regulatory landscape to ensure product compliance and EHS assurance across Personal Care, Beauty Wellbeing, Homecare, Nutrition Ice Creams. Singapore is our global hub leading strategy, marketing thinking, seeding plans, and alignment with the global categories and supply chain. We have a global presence with UI hubs all over the world. RD is primarily spread across India (Mumbai Bangalore) Korea with some resources present globally. PC is UI s largest BG representing 42% of UI turnover. Skin cleansing is the largest business for PC ( 275 M), with double-digit growth rates. Deo is the second largest PC business (roughly 240M ), while Oral care, Grooming and others contribute to about 50M to PC turnover. BW is the most profitable BG for UI business growing double digit with an ambition to grow from 400M to 600M . UI Lip care is already number #1 Lip business for Unilever, while Vaseline is number #2 for Unilever. Apart from rapidly rolling BW portfolio globally, UI also has wide mandates for multiple PC BW brands including Pears, Camay, Suave, St Ives, Simple among others, wherein UI leads product design globally as per UI mandates. HC Foods are fast growing BGs for UI representing close to 30% of its turnover. Job Title: RD Digital Transformation Lead, Unilever International Location: Mumbai, Unilever House Function: Unilever International - RD Geographic Scope: Global Travel Requirement : Purpose of the Job: This exciting role offers opportunity to make significant impact in embedding Digital Mindset and Digital Initiatives to meet fast track requirements from RD in UI. Data is/will be the lifeline of UI to drive its ambition in FAST paced environment, and there is a need to adopt digital in routine and cut down on nonvalue adding activities. Core Responsibilities : Digital Tools relevant to RD UI - The Roadmap: First task is to know what we don t know before solving anything bespoke. You will be responsible to create a typical user journey, or day in a life of a RD professional in UI (E. g. : Conduct user/stakeholder interviews, map day in life of key personals, pain points, what s working and what s not, what is needed in future etc. ). Once done, engage with Digital Intelligence team in UI Digital Partners in BG to understand what s existing that can be adopted and what new needs to be built etc to fill-in the gaps. This roadmap with timings is the crux of how digital ways of working will evolve within UI. Data Capture and Quality - The Bedrock for everything digital: Right data collected in a right way is the bedrock to build any successful digital tool, and is one of the most underrated, least understood aspect of digital transformation. In general, a data scientist spends 70 - 75% of its time on just data cleaning and making it fit for model building! At UI, the fast-track nature of job may lead to loss of critical data. Your key job would be to Identify data capture needs for UI RD processes (the WHAT), engage various digital teams to understand HOW can it be captured automatically, and propose relevant digital tools (WHERE) to record UI data. Propose the ways of working (as needed) to capture minimum / core / good to have in relevant tools, and how that information will be exploited. Ensure data quality checks and balances followed by Digital Data Quality Teams with KPI s and bring them inside UI (improve as needed). Explore how data capture tools can be added as a part of project approval process before final launches happen, so that critical information is not lost. Digital Tools Integration outside RD, but relevant to RD - The Efficiency: One of the most exciting and quick wins is to leverage existing tool not well known across Unilever functions and bring information at fingertips for quick decision making. You will be responsible for identifying areas to cut down information availability for RD, especially from other functions such as marketing (sales for eg. ) or supply chain (such as raw material pricing, volume, location used etc) or how relevant info can be extracted from existing data capture system with ease (eg. PLM, AWS, SDC etc. ). This also involves creating simple power BI dashboard, integrating existing disjoint systems for data flow, while protecting data privacy (eg. Access based on role and requirement). Success Stories, Adoption KPI, Stakeholder and Digital Transformation the Present and Future: Nothing drives success like success stories! Engaging 100% UI RD team for digital adoption, sharing best practices, solving pain points through digital, cutting time spent of non-value adding activities, engaging last user and senior stakeholder together, and having a sense of success through clear KPI s is critical to keep digital transformation on track. You are expected to share success stories from UI (to UI from RD etc), carrying out regular feedback survey (such as Net Promotor Score survey), connect with digital leader across RD to bring whats-new and solve real pain points. Building futuristic road map on digital revolution in UI on Digital Normal will work in UI, will help you bring futuristic digital tool (such as AI bots, first product design in 24-hours etc. , data driven quick decisions etc) to meet UI ambitions. Apart from above core responsibilities, you will be engaging various digital leads across RD, be UI representative in relevant RD forums for digital, engage external (non UI) stakeholder as relevant to bring Digital IN for UI. Preferred Skills Digital first Mindset: MUST be confident and knowledgeable in use of digital tools and challenge the status quo as Why NOT use the digital tool. Effective Storyteller: Excellent written and verbal communication skills, enjoys storytelling, with ability to convey complex (even scientific) information in a simple and engaging manner. Adapts communication style to different people and settings. Team Player : Role demands working together with diverse set of teams spread across multi-cultural / geographical / functional etc. You are expected to be able to work in such diverse settings and get moving. Problem Solver and Analytical: MUST think on solutions and approaches to overcome any issues faced in day to day working and influence right people to get the job done. Engage Stakeholders: Right message to stakeholder and get buy-in is critical to digital transformation, and the skill to influence stakeholders in right direction will be key to get buy-in and embed digital in UI ways of working. Desired Qualification Experience: Bachelors/Masters in any STEM is a must. Formal qualification in Data science is highly desirable. Experience in data sciences, big data or use/implementation of digital tools with be a BIG Advantage, Experience is digital transformation roles, and/or project leader experience is also a PLUS for this role, MUST have a minimum work experience of 3 - 4 years in any role in Unilever Standards of Leadership : (Unilever International) CARE DEEPLY to nurture our tribe and work and win together FOCUS ON WHAT COUNTS - Consumer and customer obsession STAY THREE STEPS AHEAD to drive hunger for growth DRIVE WITH EXCELLENCE Passion for execution DIGITAL YODA (Digital first mindset)

Posted 1 week ago

Apply

2.0 - 9.0 years

4 - 11 Lacs

Chandigarh

Work from Office

Naukri logo

Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Posted 1 week ago

Apply

18.0 - 23.0 years

50 - 65 Lacs

Mumbai

Work from Office

Naukri logo

At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We re not just designers. We re tinkerers, craftspeople, visionaries, innovators and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve challenging problems. Whether you re into sketching new ideas , hacking a building or growing client relationships in global markets, there s something here for everyone. Our depth of expertise spans disciplines from aviation and transportation to education, hospitality, retail, technology and more. At our core we embody an entrepreneurial spirit, always looking ahead for new ways to innovate and add to our clients success. We share the belief that design has the power to transform organizations and change lives; whether we re refreshing a retailer s brand, planning a new urban district or designing a super tall building. As the world s largest design firm, Gensler has a unique obligation and opportunity to focus on sustainability in the built environment. We deepened our commitment to combat the impact on climate change in the built environment when we launched Gensler Cities Climate Challenge (GC3) in 2019. This is our pledge to meet an ambitious goal: the elimination of all greenhouse gases from our work by 2030. Your Role Gensle r is seeking a Design Director for our Commercial Office/Residential/ Mixed- Use Office Building p ractice a rea s . Gensler Design Directors are a select group of designers who provide creative and design process leadership to multiple design teams through all phases of client projects. If you are someone who enjoys leading design teams, developing next-generation talent, and helping clients redesign what s possible, then this role is for you. Bring your unique design perspective to Gensler and work alongside industry trendsetters! As a Design Director , you w ill have had experience in leading design efforts for Commercial Office / Residential / Mixed Use / Architectural environments. The ideal candidate will have proven skills in establishing and developing design schemes and leading/coordinating design teams for architectural projects. You will possess a mix of strategic and creative skills, with the ability to create great form while embracing sound business strategy . Use your unique design perspective to lead design teams, develop next-generation talent, bring new approaches to the design process, and help our clients redesign what s possible. You must have significant knowledge of commercial office buildings and should have extensive experience leading design teams on multiple projects. What You Will Do Develop and provide mentorship to design teams. Lead the creative efforts on client architecture projects, developing overall design concepts and design presentation strategies from the initial marketing stages through construction and installation . Lead the orchestration and strategy of design presentations. As a member of a studio s leadership team, collaborate with practice leaders and colleagues to enhance Gensler s culture for design excellence, elevate the quality of design, and achieve recognition for clients and the firm. Continually improve the quality of our work, the manner in which we deliver it and the process we employ to attain it. Build, nurture and foster new relationships with a broad client base. Work closely with other Design Directors and Regional Design Directors across the firm to promote an inter-disciplinary design approach and philosophy and facilitate its advancement in respective offices and across the firm. Be an integral part in the growth and success of architectural projects. Participate in business development and marketing efforts . Build and sustain client relationships; act as the primary design interface with clients, team members, and a wide range of consultants and collaborators, both internal and external. Your Qualifications Bachelor s degree in A rchitecture from an accredited program. Masters from a reputed University preferred. 18+ years of related experience, with a strong background in commercial office building projects and some experience in Residential / Mixed Use design ; international project experience of more than 8 years will be a plus . Understanding of master planning concepts and expertise with handling site planning for all architectural projects is a must . Ability to handle a variety of project types and complexities Strong, persuasive communicator with excellent storytelling skills and the ability to communicate complex design concepts to clients. Proven track record of success in maintaining and growing client relationships. Strong graphic skills to communicate design ideas. Leadership experience, including managing client expectations, multi-disciplinary teams, and meeting scope/schedule/budget. Skilled at developing, inspiring and motivating teams of people both internally and externally, along with a desire to mentor team members. Experience leading design teams through all phases of the design process. Knowledge of finishes, materials and specifications. Knowledge in sustainable design principles required . LEED, WELL, Fitwel , LFA or other rating systems accreditation preferable. Understand key principles for leading and achieving net zero projects. Capacity to drive sustainability focused discussions with clients and teams. Demonstrated commitment to sustainability and sustainable building practices required . Previous experience in sustainable design projects preferred. At least one project of the candidate portfolio should showcase this focus. Especially built projects with LEED, Living Building Challenge, WELL Building Standard, Fitwel and /or Net Zero Building certification. Understanding of local codes / regulations is a plus. Portfolio of built work to use in pitching/winning work . Excellent analytical and problem-solving skills . Service oriented and willing to foster a respectful, creative , and inspiring environment. Your Design Technology Qualifications Es sential: Experience in managing design teams with Revit/Rhino/Grasshopper skills. Good knowledge and experience with collaboration within the BIM context, including cloud-based markups, consultant coordination and clash detection. Basic understanding and familiarity with real-time rendering processes, and material creation & management within the context of integrated BIM and parametric workflows. Familiarity with the BIM project lifecycle through design, construction and operational phases. Understanding of BIM deliverables and terminology in contracts Desirable Experience in managing design teams with Revit/Rhino/Grasshopper skills. Experience in establishing and managing BIM teams for project design and delivery. Applications we work with: Design Authoring - Revit, Rhino, Autocad, Navisworks Collaboration - BIM360 Computational Design - Grasshopper, Dynamo Building Performance Simulation - Insight, Sefaira, Diva, Ladybug tools Visualisation - Vray, Enscape, Twinmotion, 3DSMax Graphics & Productivity - Adobe Creative Suite, Microsoft Office Suite Experiential - Unreal Engine, Unity Development - C#, Python Please include a portfolio/work samples along with your resume. Life at Gensler As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to research grants to Well-being Week, our offices reflect our people s diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability and wellness programs. We also offer profit sharing and twice annual bonus opportunities. As part of the firm s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

Posted 1 week ago

Apply

4.0 - 9.0 years

7 - 8 Lacs

Kolkata

Work from Office

Naukri logo

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. .

Posted 1 week ago

Apply

4.0 - 9.0 years

9 - 10 Lacs

Amritsar

Work from Office

Naukri logo

Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories. CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major. or a minimum of 2 years experience in Purchasing or a related field. CORE WORK ACTIVITIES Managing Work, Projects, Policies, and Standards for Purchasing Across Departments Generates and provides accurate and timely results in the form of reports, presentations, etc. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Assures sanitation compliance. Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. Orders all food and beverage based on business needs. Assists Executive Chef in maintaining/lower budgeted food/controllable costs. Delegates and enforces first in/first out inventory rotation for all storeroom products. Maintains sanitation and safety standards as specified in the brand guidelines. Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. Uses existing computer programs to perform daily and period end food and beverage costs. Maintains inventory controls for proper levels, dating, rotation, requisitions, etc. Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties). Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. Calculates figures for food and beverage inventory. Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. Ensures all LSOPs are adhered to by all employees. Receives and inspects all deliveries. Maintains an accurate controllable log and beverage perpetual Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures. Demonstrating and Applying Accounting Knowledge to Purchasing Operations Demonstrates knowledge of job-relevant issues, products, systems, and processes. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Keeps up-to-date technically and applying new knowledge to your job. Supporting Purchasing Operations Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensure disciplinary situations are addressed in timely fashion and with consistency. Ensures performance reviews are completed on a timely basis for supervisors and non-management employees. Maintaining Finance and Accounting Goals Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Interacts with kitchen staff, vendors and Executive Chef. Uses existing computer programs effectively to post invoices, update items and costs. Attends and participates in all pertinent meetings. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. .

Posted 1 week ago

Apply

4.0 - 9.0 years

6 - 11 Lacs

Amritsar

Work from Office

Naukri logo

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system. Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. .

Posted 1 week ago

Apply

4.0 - 9.0 years

6 - 11 Lacs

Nagpur

Work from Office

Naukri logo

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system. Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. .

Posted 1 week ago

Apply

1.0 - 6.0 years

3 - 8 Lacs

Kochi

Work from Office

Naukri logo

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. .

Posted 1 week ago

Apply

4.0 - 9.0 years

4 - 5 Lacs

Kolkata

Work from Office

Naukri logo

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager. .

Posted 1 week ago

Apply

4.0 - 9.0 years

6 - 7 Lacs

Kolkata

Work from Office

Naukri logo

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. .

Posted 1 week ago

Apply

4.0 - 9.0 years

17 - 19 Lacs

Kolkata

Work from Office

Naukri logo

What s on the menu for your next career move? As our new Director of Food and Beverage you could be leading the charge to ensure our guests enjoy a truly memorable experience - whether they ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage. A little taste of your day-to-day: Every day is different, but you ll mostly be: Directing, coaching, and developing a team of committed hospitality professionals Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them Managing food and beverage standards to deliver against our commitment to responsible business practices Working closely with the finance team to set, monitor and refine budgets and drive revenue Multitasking to oversee multiple food and beverage outlets, kitchens, banquet, and convention facilities - as well as a number of managers and supervisors What We need from you: Bachelor s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field 4+ years related experience, including management experience Must speak local language Must obtain certifications or permits as required by local governmental agencies. What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. What s on the menu for your next career move? As our new Director of Food and Beverage you could be leading the charge to ensure our guests enjoy a truly memorable experience - whether they ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage. A little taste of your day-to-day: Every day is different, but you ll mostly be: Directing, coaching, and developing a team of committed hospitality professionals Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them Managing food and beverage standards to deliver against our commitment to responsible business practices Working closely with the finance team to set, monitor and refine budgets and drive revenue Multitasking to oversee multiple food and beverage outlets, kitchens, banquet, and convention facilities - as well as a number of managers and supervisors What We need from you: Bachelor s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field 4+ years related experience, including management experience Must speak local language Must obtain certifications or permits as required by local governmental agencies. What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

Posted 1 week ago

Apply

1.0 - 3.0 years

0 - 0 Lacs

Kakkanad, Kochi, Kerala

On-site

SimplyHired logo

Job Requirements for Sales and Marketing in a 4-Star Hotel Education Bachelor’s Degree: Required in hospitality management, marketing, business administration, or a related field. Advanced Degrees: An MBA with a marketing or hospitality focus is highly valued for senior roles like Director of Sales and Marketing. Experience Entry-Level Roles (e.g., Sales Coordinator, Marketing Assistant): 1-3 years in sales, marketing, or hospitality (e.g., internships, event coordination, or guest services). Familiarity with hotel operations or client-facing roles. Experience with corporate accounts, travel agencies, or online travel agencies (OTAs like Expedia). Proven track record in revenue growth and team management. Specific Experience: B2B sales targeting corporate clients, event planners, or tour operators. Managing digital marketing campaigns (social media, email, PPC). Working with hotel revenue management systems (e.g., Opera, Amadeus). Skills Hard Skills: Digital marketing: SEO, PPC, social media platforms (Instagram, LinkedIn, Facebook), and email marketing tools. Data analysis for tracking KPIs like occupancy rates, Revenue Per Available Room (RevPAR), and campaign performance. Budget management for sales and marketing initiatives. Event sales skills for group bookings, weddings, or corporate events. Soft Skills: Strong communication and negotiation for client pitches and vendor contracts. Creativity to design appealing promotions, packages, or loyalty programs. Guest-centric approach to align marketing with 4-star service standards (e.g., personalized guest experiences). Leadership for managing teams and collaborating with departments like revenue or operations. Adaptability to handle seasonal demand and market shifts. Responsibilities Develop and implement sales strategies to attract corporate clients, group bookings, and leisure travelers. Create and manage marketing campaigns (digital, social media, print) to promote hotel services, amenities, and packages. Build and maintain relationships with clients (e.g., corporate accounts, OTAs, event planners). Conduct market research to analyze competitors and target markets (e.g., business travelers, tourists). Collaborate with revenue management to optimize pricing and maximize RevPAR. Oversee social media and online reputation Job Types: Full-time, Permanent, Fresher Pay: ₹11,670.46 - ₹30,000.00 per month Compensation Package: Performance bonus Schedule: Monday to Friday Work Location: In person

Posted 1 week ago

Apply

7.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka

On-site

SimplyHired logo

Job Profile: Manager - MICE Operations (Domestic & International) Company: Benchmark Incentive & Leisure Travels Pvt Ltd Location: Bengaluru, Karnataka Industry: MICE, Corporate Travel, Event Management, Hospitality Profile Summary: Benchmark Incentive & Leisure Travels Pvt Ltd, a leader in the Indian travel industry, is seeking a seasoned and meticulous Manager for MICE Operations to join our corporate travel division in Bengaluru. We are looking for an experienced leader with 7-10 years of hands-on experience in the end-to-end operational management of high-stakes domestic and international MICE projects. The ideal candidate is a master of logistics, an expert coordinator with global partners, a sharp negotiator, and an inspiring team leader who thrives on flawless execution. You will be the operational architect responsible for transforming complex client requirements into perfectly delivered realities, managing everything from global vendor negotiations to on-site crisis management. If you have a proven track record of leading a team and executing world-class corporate movements, we invite you to apply. - Job Description Position: Manager – MICE Operations (Domestic & International) Company: Benchmark Incentive & Leisure Travels Pvt Ltd Location: Bengaluru, Karnataka Job Type: Full-time About Benchmark Incentive & Leisure Travels: For decades, Benchmark Incentive & Leisure Travels Pvt Ltd has been a hallmark of excellence in the travel industry. We are specialists in crafting bespoke travel experiences, with a formidable reputation in the MICE (Meetings, Incentives, Conferences, and Exhibitions) sector. Our synergy with our events arm, Benchmark Experiences, allows us to offer integrated, world-class solutions to a prestigious corporate clientele. Our foundation is built on delivering precision, quality, and unparalleled service on a global scale. Role Overview: As the Manager of MICE Operations, you are the operational backbone of our MICE division. You will take the lead after a project is sold, assuming full responsibility for its successful planning, execution, and closure. This is a senior leadership role that involves managing a dedicated operations team, overseeing complex logistics for both domestic and international projects, and ensuring complete client satisfaction through impeccable service delivery. You will be accountable for budget adherence, supplier performance, and the overall success of every MICE group movement. Key Responsibilities: End-to-End Project Management: Take complete ownership of projects post-handover from the sales team, from initial planning to final billing and reporting. Develop detailed critical path timelines, operational checklists, and project plans for each MICE group. Manage project budgets meticulously, ensuring cost control and profitability targets are met. Team Leadership & Development: Lead, mentor, and manage a team of MICE operations executives, delegating tasks and overseeing their performance. Foster a culture of excellence, proactivity, and teamwork within the operations department. Supplier & Partner Coordination: Source, negotiate with, and manage a global network of partners and suppliers, including Hotels, Airlines, Destination Management Companies (DMCs), Restaurants, and Activity Suppliers. Liaise and coordinate effectively with national and international Tourism Boards to gather information, support, and resources for various destinations. Draft and manage contracts with all partners, ensuring favourable terms and conditions. Continuously evaluate vendor performance to maintain our high standards of quality. Logistics & Operational Execution: Oversee all logistical components, including group flight bookings, visa processing, travel insurance, accommodation arrangements, and ground transportation. Coordinate with clients and internal teams for all on-ground requirements, including venue setup, audio-visuals, F&B, entertainment, and social events. On-site Management & Client Servicing: Lead or supervise on-site execution for key MICE projects, acting as the primary point of contact for senior client stakeholders. Demonstrate exceptional problem-solving skills, handling any on-ground issues or emergencies calmly and effectively. Financials & Reporting: Oversee the preparation of post-event reports, client feedback forms, and final financial reconciliations. Create and deliver clear, professional presentations for internal reviews and client updates. Required Skills and Qualifications: Experience: 7-10 years of progressive experience specifically in MICE Operations. A minimum of 3 years in a team leadership or managerial capacity is mandatory. Scope Expertise: Demonstrable experience in independently managing both domestic and large-scale international MICE projects is essential. Operational Acumen: In-depth, practical knowledge of global MICE logistics, including group air ticketing, visa formalities for various countries, and hotel contracting. Leadership Skills: Proven ability to lead, manage, and motivate an operations team effectively. Technical Proficiency: Must be well-versed in creating clear, professional, and detailed presentations using MS PowerPoint for client updates, project plans, and post-event reports. Proficiency in MS Excel is also required. Personal Attributes: Exceptional organisational and multitasking skills with a keen eye for detail. Excellent crisis management and on-the-spot problem-solving abilities. Strong, professional communication and client relationship management skills. Willingness to travel extensively, both within India and internationally, often on short notice. Education: A Bachelor's or Master's degree in Tourism & Hospitality, Business Management, or a related field is preferred. Why Join Benchmark? Lead a key, high-growth division within one of India's most respected travel companies. Gain exposure to prestigious, high-value MICE projects for leading corporate brands. An opportunity to shape and grow a talented operations team. Be part of a professional and supportive work environment that rewards performance and leadership.

Posted 1 week ago

Apply

1.0 years

0 - 0 Lacs

Haridwar, Uttarakhand

On-site

SimplyHired logo

The Front Office Executive (Receptionist) is the primary point of contact for guests upon arrival and departure. They are responsible for ensuring a smooth and efficient check-in and check-out process, providing excellent customer service, and handling various administrative tasks related to the front office operations. Majorly responsible for Night Auditor. Work as a Night Manager Key Responsibilities: Guest Check-in and Check-out: Greet guests warmly upon arrival and assist with luggage. Verify guest information and process check-in procedures efficiently. Provide room keys and explain hotel facilities and services. Handle guest inquiries and requests promptly. Process guest payments and issue receipts. Assist guests with check-out procedures and ensure accurate billing. Customer Service: Provide exceptional customer service at all times, anticipating and addressing guest needs. Handle guest complaints and resolve issues in a professional and timely manner. Maintain a positive and friendly demeanor. Front Office Administration: Manage the front office telephone system and answer calls promptly. Maintain accurate and up-to-date records of guest information and reservations. Assist with room assignments and housekeeping coordination. Handle lost and found items. Shift Management: Coordinate with other front office staff to ensure smooth operations during shifts. Assist with training and development of new staff members. Night Audit (for night shifts): Conduct nightly audits to verify financial transactions and ensure accuracy. Reconcile cash and credit card transactions. Prepare daily financial reports. Identify and address any discrepancies or irregularities. Qualifications and Skills: High school diploma or equivalent. Previous experience in a customer service role, preferably in the hospitality industry. Excellent communication and interpersonal skills. Strong organizational and time management abilities. Proficient in computer systems, including property management software. Ability to work well under pressure and maintain composure in fast-paced environments. Knowledge of local attractions and amenities. Additional (for night shifts): Strong analytical and problem-solving skills. Attention to detail and accuracy in financial reporting. Additional Requirements: Shift work, including weekends and holidays. Ability to stand for extended periods. Additional (for night shifts): Ability to work independently and effectively during night shifts. By joining our team as a Front Office Executive (Receptionist), you will have the opportunity to contribute to the success of our 4-star hotel and provide exceptional experiences for our guests. Job Type: Full-time Pay: Up to ₹15,000.00 per month Benefits: Food provided Schedule: Evening shift Fixed shift Morning shift Night shift Rotational shift Weekend availability Ability to commute/relocate: Haridwar, Uttarakhand: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many year of experience do you have working in a hospitality sector? What was your last drawn salary? (INR/Month) What are your salary expectations? (INR/Month) Experience: total work: 1 year (Required) Language: English (Required) Work Location: In person

Posted 1 week ago

Apply

0 years

0 - 0 Lacs

New Town, Kolkata, West Bengal

Remote

SimplyHired logo

Job Title: Reservation Company: GoRoomGo Private Limited Position: Reservation Executive Location: Work From Office Work Hours: 10:00 AM to 7:00 PM Employment Type: Full-Time Salary: ₹10,000 - ₹12,000 per month Contact: Senior HR Anirban Sarkar - 9147375302 (Call / WhatsApp) ------------------------------------------------------------------------------------------- How to Apply Interested candidates should submit their resume and a cover letter outlining their relevant experience to [email protected] or 9147375302 (WhatsApp). We look forward to hearing from you. ****Don't forget to mention Application for Reservation Executive (Work From Home). About GoRoomGo GoRoomGo is a leading online travel booking brand providing a range of choices for the best hotels at the most affordable prices. Our core value differentiator is the most trusted user experience, be it in terms of quickest search and booking, fastest payments, settlement or refund processes. Through GoRoomGo, our customers enjoy a standard stay experience at certified hotel properties. With the best of our services and customer satisfaction – GoRoomGo is the number one choice for new India on the move. ------------------------------------------------------------------------------------------- Key Responsibilities Manage and process reservations via phone, email, or online booking platforms. Provide customers with detailed information regarding availability, pricing, and packages. Handle booking inquiries, modifications, and cancellations efficiently. Ensure all reservation details are accurately recorded in the system. Maintain professionalism and deliver excellent customer service. Requirements Education: High school diploma or equivalent (Bachelor’s degree preferred). Experience: Previous experience in reservations, customer service, or hospitality is a plus but not mandatory. Skills: -Excellent communication skills (verbal and written).-Basic knowledge of computer operations and MS Office tools.-Attention to detail and ability to organize tasks effectively.-Customer-centric approach with a friendly demeanor. Equipment: A laptop or desktop with a reliable internet connection is mandatory. What We Offer Stress-free work environment. Fixed working hours with no excessive workload. Opportunity to gain valuable experience while working from office. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Day shift Fixed shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Work Location: In person

Posted 1 week ago

Apply

0.0 - 5.0 years

2 - 6 Lacs

Kochi, Bhubaneswar, Hyderabad

Work from Office

Naukri logo

Airport ground staff play a crucial role in ensuring airports efficient and safe operation. Their responsibilities range from assisting passengers during check-in and boarding to coordinating aircraft movements on the ground.

Posted 1 week ago

Apply

2.0 years

0 - 0 Lacs

Sunam, Punjab

On-site

SimplyHired logo

Looking for cosmetologist post dentistry Must have minimum experience of 2 years Having good exposure with asthetics and cosmetology Call 7009479389 for telephonic interview Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹60,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Experience: Botox: 2 years (Required) Language: Hindi,punjabi (Required) Work Location: In person Expected Start Date: 20/06/2025

Posted 1 week ago

Apply

1.0 - 3.0 years

5 - 8 Lacs

Gurugram

Work from Office

Naukri logo

own end to end operations for our offline centres and ensure that they run smoothly. centres will run all days of the week so the role will require the team to work on rosters (5 days a week). work on community initiatives designed to develop relationships between members. create a welcoming and collaborative community environment via events, workshops and other group activities. work closely with the events, partnerships and online community teams. solve member-related queries to ensure a cohesive community and a great member experience. read: be willing to get your hands really dirty. Skills Required 1-3 years of community/customer service/hospitality/sales experience experience in startups is a big plus. ability to multitask and work independently in a fast paced environment. strong verbal and written communication skills. passion for community building, member success, events and collabs. Why You Should Work With Us you will be part of our founding team and get a front seat view of building a company. we promise a steep learning curve. work with great folks who like to have fun and don't take themselves too seriously. independently lead projects and own outcomes. we are generous with ESOPs for folks who treat leap.club like their own company. health and accident insurance.

Posted 1 week ago

Apply

Exploring Hospitality Jobs in India

The hospitality industry in India is a thriving sector with a wide range of opportunities for job seekers. From hotels and resorts to restaurants and event management companies, there is a high demand for skilled professionals in various roles within the hospitality sector.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Goa
  5. Jaipur

These cities are known for their vibrant hospitality industry and offer a plethora of job opportunities for individuals looking to kickstart their career in this field.

Average Salary Range

The average salary range for hospitality professionals in India varies based on experience and location. Entry-level positions such as Front Office Executives or Steward/Waiter can expect to earn anywhere between INR 2-5 lakhs per annum. As professionals gain more experience and move up the career ladder to positions like Hotel Manager or Food and Beverage Manager, salaries can range from INR 6-15 lakhs per annum or even higher in some cases.

Career Path

In the hospitality industry, a typical career path may look something like this: 1. Entry-level positions: Front Office Executive, Steward/Waiter, Housekeeping Staff 2. Mid-level positions: Assistant Manager, Restaurant Supervisor, Front Office Manager 3. Senior-level positions: Hotel Manager, Food and Beverage Manager, General Manager

With experience and additional qualifications, professionals can progress to higher managerial roles within the industry.

Related Skills

In addition to specific hospitality skills, professionals in this field are often expected to have the following skills: - Customer service - Communication skills - Problem-solving abilities - Team management - Attention to detail

Interview Questions

  • Tell me about a time when you had to handle a difficult customer. How did you resolve the situation? (medium)
  • What do you think are the most important qualities for someone working in the hospitality industry? (basic)
  • How do you prioritize tasks when you have multiple responsibilities to handle at once? (medium)
  • Can you give an example of a time when you had to work under pressure to meet a deadline? (medium)
  • How do you ensure that you provide excellent service to every guest, even during busy periods? (advanced)
  • Describe a situation where you had to deal with a challenging team member. How did you handle it? (medium)
  • What is your approach to upselling products or services to customers? (basic)
  • How do you stay updated on the latest trends and developments in the hospitality industry? (basic)
  • Tell me about a time when you had to handle a conflict between team members. How did you resolve it? (medium)
  • What motivates you to work in the hospitality industry? (basic)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • Describe a successful event or project you coordinated in a previous role. What was your role in its success? (medium)
  • What strategies do you use to ensure that guests have a memorable experience at your establishment? (advanced)
  • How do you handle a situation where a guest is dissatisfied with their experience at your hotel/restaurant? (medium)
  • Tell me about a time when you had to resolve a conflict between a staff member and a customer. How did you handle it? (advanced)
  • What steps do you take to ensure that you are providing a safe and comfortable environment for guests? (medium)
  • How do you handle a situation where a team member is not meeting performance expectations? (medium)
  • Describe a time when you had to deal with an unexpected problem or crisis at work. How did you manage it? (advanced)
  • How do you ensure that you are adhering to all health and safety regulations in your role? (basic)
  • Tell me about a time when you had to go above and beyond to provide exceptional service to a guest. What was the outcome? (medium)
  • What do you think sets our establishment apart from our competitors, and how would you contribute to maintaining that competitive edge? (advanced)
  • How do you handle a situation where a guest is being unreasonable or difficult to please? (medium)
  • Describe a time when you had to train new team members. How did you ensure they were prepared for their roles? (medium)

Closing Remark

As you navigate the job market in the hospitality industry, remember to showcase your skills and experiences confidently during interviews. With the right preparation and a positive attitude, you can land the perfect job in this exciting and dynamic field. Good luck!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies