Overview We have an immediate opening for a Sales Leader for our Hospitality segment, based out of Gurgaon In this position, you would be a key part of the sales team Sales Leaders will be responsible to develop and grow sales of the Hospitality segment by primarily working with Hotel Brands, Architects, Interior designers, Lighting Designers & Hotel Ownerships to create demand for Lutron s Hospitality product offerings primarily in North region The role requires to develop the existing base of Lutron s Hospitality integrators (dealers) across the region and identify & on-board new potential integrators in prospective regions Responsibilities Create demand of Lutron s Hospitality solution by working closely with Hotel Brands, Specifiers and Hotel ownerships Develop & upscale the business of existing Lutron s Hospitality partner and parallelly identify & on-board new potential integrators in prospective region Develop strong relationship with Top Key account specifiers, Hotel brands & ownerships and also plan to expand Top Key accounts base Meet or exceed aggressive Sales goal Build high level of technical knowledge of complete product range Work closely with internal team members to produce relevant documents to support customer requirements Drive the entire Sales cycle right from Sales lead generation to order closure Develop & implement marketing plans to increase brand visibility & awareness Provide and maintain the highest level of service to customers to ensure repeat business Stay aligned to Lutron s culture and values: Be passionate Be flexible and adaptable to changing markets Be an innovative thinker Be customer focused Be ethical Qualifications A Bachelor s degree in any discipline is required Added advantage to Engineering or Science background Minimum, percentage of 60% or CGPA of 3 out of 5 An MBA is a plus and will be considered an added advantage 4-7 years of experience in sales, focusing on project sales, consultative solution sales, and channel management Proven experience in sales generation, particularly within the residential segment, is highly desirable A willingness to travel up to 50% across Pan-India and the Indian Subcontinent, with a genuine passion for travel and meeting new people Excellent communication and interpersonal skills The ideal candidate should be highly energetic, detail-oriented, and possess strong organizational skills Lutron Electronics position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education Make a difference every day in our dynamic, people-centric, technology-driven organization For more information, view our website at www lutron com Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer

The Marcom Manager is responsible for assisting the Marcom Manager in the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. He / she is responsible for gaining positive exposure for the hotel in mass media and the community, as well as building a solid presence in the market by maintaining good relationships with the press and the local community. What will I be doing? As the Marcom Manager, you will be responsible for performing the following tasks to the highest standards: Be familiar with hotel product knowledge and related activities. Responsible for the publicity and promotion of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Assist relevant departments to achieve revenue targets and related tasks set by the hotel. Develop and implement the hotels advertising and external advertising budgets. Coordinate and implement communication plans for hotel activities and promotions (sales, catering, etc.) with all operating departments of the hotel. Ensure that the hotel maintains a good image and corresponding flow on the mainstream platform in the main source area. Establish good relations with the media (publications, broadcasts, etc.) and implement hotel marketing campaigns. Fully monitor all printed products of the hotel to ensure consistency with group guidelines. Maintain and ensure that the hotel homepage, official Weibo and other online and social media platforms information is accurate and updated promptly. Real-time monitoring of guest comments on various network platforms and replying promptly. Plan and execute hotel public relation activities and achieve expected ROI. Design prints according to hotel standards and ensure print quality. Handle the daily relationship with the local government departments and associations to ensure that the hotel gets relevant information in a timely manner. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? An Marcom Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavio

Housekeeping Executive What will I be doing? As a Housekeeping Executive, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: Allocate work duties to Team Members Perform routine inspections of all check out rooms and spot checks of all occupied rooms Report and follow up on any maintenance defects or other issues Inspect, routinely, service areas, store rooms and corridors Schedule and supervise deep cleaning and any other projects Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required Manage, efficiently, stock control and the maintenance of equipment Provide excellent Guest service, including VIP and other special requirements Ensure the adherence to hotel brand standards at all times What are we looking for? Housekeeping Executive serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the atti

The Banquet Manager is concerned with the strategic management of the Banquet Department, in line with prescribed Hilton Worldwide and hotel policies and procedures. What will I be doing? As the Banquet Manager, you will be responsible for performing the following tasks to the highest standards: Maintain a high customer service focus by approaching your job with the customers always in mind. Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. Actively seeking verbal feedback from customers and staff at every opportunity. Agree on and implement actions to make improvements to customer service. Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Catering Manager / Food & Beverage Manager. Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before guests ask. Knowledgeable of Hilton departmental standards. Able to explain the standards to the team and Managers, assessing team members against these standards. Monitor standards through regular standards review checks. Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service, implementing and following through with improvements identified. Assist with preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities and occupancy and external events, promotions, etc.). Assist with communication to the Front Office and Groups & Tours teams about functions that concern them. Describe, assign and delegate duties and authority for the operation of the Catering department at all times. Plan ahead and ensure adequate resources are available. Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. Maintain in-depth technical knowledge and skills required for the job. Establish good communication with the Kitchen team. Provide and communicate clear directions to the team. Maintain event and function histories to assist with returning events. Attend and participate in regular F&B operational and roster meetings. Understand the goals of the hotel and the department s role in achieving it, communicating goals to the team during trainings and communications meeting, and getting members of the team to work cooperatively with others. Ensure that all managers are communicating effectively through daily briefings. Assist with keeping the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant. Provide and communicate clear directions to the team. Complete regular financial and operating reports, as required or requested by the Food & Beverage Manager. Set-up and maintain leave plans for the department. Understand the quantity and quality of people needed to operate the department. Carry out selection interviews and make effective recruitment decisions. Ensure that new recruits have all relevant information before commencing employment. Plan and ensure that departmental orientation is carried out. Ensure that standards trainings and assessments are carried out. Regularly review individual and team performance against objectives, providing feedback. Develop and implement department training plans to meet business needs. Review and evaluate all training activities. Participate in trainer programmes, providing structured training to those starting careers in the Hospitality industry. Understand relevant OH&S legislations and their implications on the operation of the department. Communicate to the team their responsibilities within OH&S. Ensure that safe and healthy working practices are implemented at all times. Ensure that hygiene training is conducted at least once a year. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Banquet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavi

The Assistant Outlet Manager assists the Outlet Manager with the management of the Restaurant, in line with prescribed Hilton policies and procedures. What will I be doing? As the Assistant Outlet Manager, you will be responsible for performing the following tasks to the highest standards: Maintain a high customer service focus by approaching your job with the customers always in mind. Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. Create an environment where everyone in the department and focus on creating that special experience to deliver exceptional customer service. Actively seek verbal feedback from customers and team members at each service period. Agree on and implement actions to make improvements to customer service. Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Outlet Manager. Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before guests ask. Ensure that all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating and Procedures Manual are consistently delivered throughout the department. Have detailed knowledge of all departmental standards, explaining the standards to team members and managers, assessing team members performance against these standards. Ensure that training on departmental standards is regularly conducted in the outlets. Monitor standards through regular standards review checks. Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities and occupancy and external events, promotions, etc). Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival. Understand the situation in other departments and its implication for your own department. Planning ahead and ensuring adequate resources are available. Manage departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary. Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. Ensure that the shift is reviewed, handovers and briefings are carried out. Maintain in-depth technical knowledge and skills required for the job. Maintain event and function histories to assist with returning events. Establish good communication with the Kitchen team, providing and communicate clear direction to the team. Understand the goals of the hotel and the department s role in achieving it, communicating goals to the team. Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant. Assist the Outlet Manager with the preparation of events brochures. Identify, communicate and act on potential sales leads. Create an environment where everyone sells . Following company s control procedures, controlling costs without compromising standards. Analyze and explain any financial variance against plan. Set-up and maintain the leave plans for the department. Assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel. Understand the quantity and quality of people needed to operate the department. Assist with carrying out selection interviews and making effective recruitment decisions. Ensure that new recruits have all relevant information before commencing employment. Assist with planning and ensuring departmental orientation is carried out. Ensure that the Orientation Training Manual for each outlet is kept up to date. Ensure that standards trainings and assessments are carried out. Ensure the health, safety and wellbeing of customers and all team members. Understand relevant OH&S legislations and their implications on the operation of the department, communicating to the team their responsibilities within OH&S. Ensure that safe and healthy working practices are implemented at all times. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? An Assistant Outlet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitu

The Food & Beverage Sales Executive is responsible for proactively soliciting and managing restaurant sales-related opportunities. He / she actively up-sells each business opportunity to maximize revenue opportunities through in-house as well as hot zone sales efforts and achieves personal and team related revenue goals. This role is responsible for driving customer loyalty by delivering service excellence throughout each customer experience, providing service to customers in order to grow the business. What will I be doing? As the Food & Beverage Sales Executive, you will be responsible for performing the following tasks to the highest standards: Work collaboratively with the Sales & Marketing department to generate opportunities for new business. Build and strengthen relationships with existing and new customers to enable future bookings, including in-house promotions, sales calls, entertainment and an active involvement in restaurant service during peak hours. Develop relationships within the community to strengthen and expand customer base for restaurants sales opportunities. Manage and develop relationships with key internal and external stakeholders. Drive in-house capture ratio by working closely with the Marketing Communications department to establish promotions. Actively be around in the hotel public areas to engage with guests and generate additional business. Develop, plan and execute all Food & Beverage promotions with the Operations and Commercial departments for both internal and external communications related promotions. Be an ambassador for the Dining Club Program, communicate and support the Sales team by driving sales and obtaining feedback on the program. Explore opportunities for hosting social events such as birthday parties, secretary parties and networking events in order to maximize revenue. Work with the Marketing Communication department on restaurant related promotional activities for hot zones near the hotel. Partner with Sales and Marketing Account Managers to visit potential accounts and drive restaurant business. Attend social functions in order to meet new business opportunities. Use negotiating skills and creative selling abilities to create additional restaurant business. Execute and support the operational aspects of business booked. Understand and create awareness of promotional activities of competition. Understand the overall market competitors strengths and weaknesses, economic trends, supply and demand, etc. and know how to sell against them. Close the best opportunities for the property based on market conditions and property needs. Monitor same day selling procedures to maximize restaurant revenue. Gain understanding of the property s primary target customer and service expectations, serving customers by understanding their business, business issues and concerns. Act as the guest service role model for the restaurants, set a good example of excellent customer service and create a positive atmosphere for guest relations. Execute exemplary customer service to drive customer satisfaction and loyalty by assisting customers and ensuring their satisfaction before and during their visit. Service customers in order to grow restaurant business. Meet with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. During peak hours, help to execute service delivery in outlets to ensure excellent service from point of entry to departure. Set a positive example for guest relations. Interact with guests to obtain feedback on product quality and service levels. Provide services that are above and beyond for customer satisfaction and retention. Serve customers by understanding their needs and recommending appropriate features and services that best meet their needs and exceed their expectations. Work with the Hostess team to control and monitor restaurant reservation system and maintain restaurant database. Carry out other restaurant sales related responsibilities. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Food & Beverage Sales Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain

The Chief Concierge manages Concierge team members in order to provide special assistance and information about local area attractions to customers and patrons, offering a wide selection of choices and alternatives to ensure guest satisfaction in line with Hilton and hotel policies and procedures. What will I be doing? As the Chief Concierge, you will be responsible for performing the following tasks to the highest standards: Develop all luggage related procedures and ensure that they are well followed by the Concierge / Transportation staff. Ensure all information is updated and available for easy access for all Front Office associates. Ensure that the Front Office Manager, Assistant Front Office Manager and Guest Service Manager are updated of any problems or difficulties encountered, so that assistance is obtained. Train all Concierge associates in accordance to hotel standards, appraise their performances, recommend promotions or transfers and handle disciplinary actions. Ensure proper reception of Hilton Honors members as well as other customers at the airport for both arrival and departure. Give recommendations on hotel operations when opportunities arise to improve services, increase revenue or reduce costs. Ensure that all Concierge associates are up to the grooming standards set by the Management. Set team goals in consultation with team members according to hotel / department goals, policies and practices. Maintain good personal presentation, adhering to hotel and Hilton standards. Ensure that all reporting and servicing deadlines are met on a timely basis. Adhere to the hotel s security and emergency policies and procedures. Understand local tourism culture and city profile to provide considerate service to guests. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Chief Concierge serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavi

Position Summary Prepare breakfast and/or lunch offerings and assist with serving lines Participate in occasional catering functions Perform all positions within the kitchen Opaa! Food Management, Inc operates in 8 states in the Midwest Our pay rates vary depending on state and position Please apply, and a Hiring Manager will discuss pay with you in more detail Functions of the Job Essential Functions Production Assist with the set-up of serving lines daily and make sure that all food is held at the required temperature Milk coolers are stocked and ready for service Assist in the preparation of foods in accordance with the menu plan and Opaa! recipes, as required Plan and prep ahead for the next day's menus Operate slicers, mixers, grinders, and other equipment with proper certification Keep work areas neat, clean, and organized Clean kitchen and cafeteria areas including equipment and dishes Keep inventory stock organized and practice First In/First Out (FIFO) procedures Keep cooler/storage racks clean and free from debris Clean, monitor chemical usage, and maintain equipment in the dishwashing area Remove clean dishes from the machine and store them in serving areas Requisition appropriate amounts of food and supplies through the Kitchen Manager Prepare bread, cakes, cookies, and other baked goods as required by the menu plan Present to customers in an appealing manner Batch cooking to maintain a quality product and excellent food presentation Set up serving/bar lines and ensure all food is held at the proper temperatures Clean and restock items as needed Serve items as needed with proper serving sizes and utensils Quality presentation and hospitality are required Keep serving lines/condiments supplied with food items, napkins, silverware, and dishes as needed to customers Compliance Prepare foods for meal service in strict compliance with the menu plan and Opaa! recipes Convert and follow a standardized recipe to ensure a consistent, high-quality product Recognize a Reimbursable Meal and follow the Meal Pattern according to HHFKA and CACFP regulations Keep and Maintain accurate daily production records per grade group as planned Follow HACCP processes and procedures with daily, weekly, and monthly food safety logs Record temperatures of all hot and cold food Obey safety rules as outlined in Opaas ?Safety Procedure Manual? and exercise caution in all work activities Report any unsafe working conditions to the appropriate supervisor Participates in the safety incentive program Participate in the ?Daily Dish? Attend all required meetings and in-services Complete the required yearly continued training hours according to HHFKA Demonstrate and promote Opaa!s Core Values of ?Always Act in the Best Interest of the Students, Schools, and Communities We Serve?, ?Be Honest?, ?Have a Passion to Serve Others?, and ?Commit to Continuous Improvement? Maintain strict compliance with the Opaa! Food Management, Inc Timekeeping Policy Administrative Handle customer monies at service time, as required Make changes as well as run a cash register or computer Require that only reimbursable meals are allowed through the POS system Complete necessary paperwork, tray counts, and meal reconciliation tasks on a daily basis Submit all hours worked by clocking in and out in ADP or by submitting an edit sheet for any missing time Notify DNS 24 hours in advance of inability to cover an assigned shift In the event of an emergency, notify the DNS as soon as it is administratively feasible Other duties as assigned Physical/Visual Activities or Demands Physical/visual activities or demands that are commonly associated with the performance of the functions of this job While performing the duties of this job, the employee is frequently required to stand, walk, sit, squat, climb, balance, kneel, crawl, push, pull, grasp, feel, taste, smell, talk, hear, and reach with hands and arms The employee must exert over 60 pounds of force occasionally and/or be able to frequently lift, carry, push, pull, or otherwise move objects up to 25 pounds Specific vision abilities required by this job include concentrated attention, depth perception, the ability to bring objects into sharp focus, and color vision Working Conditions Working conditions commonly associated with the performance of the functions of this job: Inside and outside working conditions Frequently works around moving mechanical parts and is frequently exposed to wet and/or humid conditions and extreme heat Occasionally exposed to toxic or caustic chemicals and extreme cold The noise level is usually loud Education Position Qualifications High School Diploma or GED, preferred; or up to one-month related experience, training, or equivalent combination of education and experience Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, commons fractions, and decimals Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Reasoning Ability Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions Ability to deal with problems involving a few concrete variables in standardized situations Machines, Tools, Equipment, And Work Aids Dishwasher, Steamer/Kettle, Mixer, Oven, Stove, Fryers, Slicer, Thermometers, Gauges, Knives, Box Cutters, Meal Counting Software, Desktop PCs, Calculator, Telephone, Fax, Scanner, Copier, Printer Opaa! is committed to creating a diverse environment and is proud to be an equal-opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status Show more Show less

We are looking for a creative and versatile Graphic Designer to join the GoKhana team. This role requires someone who can translate concepts into engaging visuals across digital and print platforms. Youll work closely with our marketing and product teams to craft compelling designs that resonate with clients, partners, and end users in the food-tech and hospitality space. Key Responsibilities: Design graphics for digital marketing campaigns, social media, app banners, and website assets Create visually appealing presentation decks, infographics, brochures, and sales materials Design in-app visuals and user communication graphics (emails, popups, onboarding) Work on corporate branding elements like vendor communication kits, internal brand guidelines, and corporate stationery Conceptualize and execute creative ideas for launches, events, and cafeteria activations Collaborate with cross-functional teams including Product, Sales, and Operations Ensure visual consistency across all touchpoints while following GoKhanabrand tone and style Requirements Bachelordegree in Graphic Design, Visual Arts, or a related field 24 years of experience in a graphic design role (experience in FB, tech, or hospitality is a plus) Strong command of Adobe Creative Suite (Photoshop, Illustrator, InDesign) Familiarity with tools like Figma , Canva, or Sketch for digital UI visuals Understanding of corporate branding, UX-friendly design , and layout principles Basic knowledge of motion graphics or video editing is a bonus (After Effects or Premiere Pro) Ability to handle multiple projects and meet deadlines in a fast-paced environment

Cvent Analytics team is looking to hire Analyst ll or Senior Analyst (depending on the qualification) and is currently accepting applications The selected candidate will typically focus on providing customer support through data driven analysis He/she would be partnering with the Sales team based out of the US to drive impactful client conversations using Cvent s powerful sourcing and product data In This Role, You Will: Collaborate with Sales to define annual account plans & account strategy to achieve revenue goals Partner with sales to proactively define the analytics content that needs to be shared with clients during periodic Account Reviews Communicate the data story through expert analysis, interpretation, and data visualization that clearly convey key takeaways using Power point or other data visualization tools Analyze and interpret data into charts and high-quality graphics, communicating and presenting analytical insights to internal stakeholders Partner with other analysts in the team to define and refine customer segmentation to be used as a basis of support matrix Partner with Sales leadership to support revenue generating initiatives like engaging lost customers, help improve renewal rates, promotion campaigns and its execution Develop and Design scalable market insights and customer insights content that can be used for internal office hours, webinars and industry publications Research led approach to identify internal and external factors that have an impact on customer performance Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality Heres What You Need: 2-5 years of experience in consulting or strategy role in analytics domain bachelors Degree (in technology, statistics, sciences, or mathematics) and/or Engineering with good academic record Strong verbal and written communication skills with attention to precision of language and ability to organize information logically Experience working on SQL or Snowflake and Advance Excel Hands on experience to work on power point decks and story boarding skills Good presentations skills to deliver insights to the larger audience Excellent project and time management skills; consultative experience and exposure, proven competence for meeting deadlines, multi-tasking under pressure and managing work under ambiguity Self-driven and can work with geographically spread teams

He/she would be partnering with the Sales team based out of the US to drive impactful client conversations using Cvent s powerful sourcing and product data In This Role, You Will: Collaborate with Sales to define annual account plans & account strategy to achieve revenue goals Partner with sales to proactively define the analytics content that needs to be shared with clients during periodic Account Reviews Communicate the data story through expert analysis, interpretation, and data visualization that clearly convey key takeaways using Power point or other data visualization tools Analyze and interpret data into charts and high-quality graphics, communicating and presenting analytical insights to internal stakeholders Partner with other analysts in the team to define and refine customer segmentation to be used as a basis of support matrix Partner with Sales leadership to support revenue generating initiatives like engaging lost customers, help improve renewal rates, promotion campaigns and its execution Develop and Design scalable market insights and customer insights content that can be used for internal office hours, webinars and industry publications Research led approach to identify internal and external factors that have an impact on customer performance Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality Heres What You Need: C omfortable working in EST (6:30PM-3:30AM) 2-5 years of experience in consulting or strategy role in analytics domain bachelors Degree (in technology, statistics, sciences, or mathematics) and/or Engineering with good academic record Strong verbal and written communication skills with attention to precision of language and ability to organize information logically Experience working on SQL or Snowflake and Advance Excel Hands on experience to work on power point decks and story boarding skills Good presentations skills to deliver insights to the larger audience Excellent project and time management skills; consultative experience and exposure, proven competence for meeting deadlines, multi-tasking under pressure and managing work under ambiguity Self-driven and can work with geographically spread teams

Team Leadership and Management: Lead, mentor, and develop a team of WFM professionals, including planners, schedulers, and analysts. Conduct regular performance reviews, provide feedback, and support professional development for team members. Coordinate team activities and ensure alignment with departmental and organizational objectives. Strategic Workforce Planning: Develop and implement workforce management strategies to align staffing levels with business needs and objectives. Oversee forecasting and planning processes to predict future staffing requirements and manage capacity effectively. Scheduling and Optimization: Ensure the creation and management of efficient employee schedules to meet operational demands and service level agreements (SLAs). Implement and monitor scheduling practices to maximize coverage and reduce scheduling conflicts. Strategic Project Management & P&L Ownership: Manage the global client services budget across multiple stakeholders and teams for accurate resourcing and timely budget adherence. Data Analysis and Reporting: Analyze workforce data and generate reports on key performance indicators (KPIs), staffing efficiency, and operational performance. Provide insights and recommendations to senior management based on data analysis to support strategic decision-making. Process Improvement: Identify and implement process improvements to enhance workforce management practices, increase efficiency, and reduce costs. Stay updated on industry trends and best practices to continuously improve WFM processes and systems. Collaboration and Communication: Work closely with other departments, such as HR, FP&A, operations, and IT, to ensure effective coordination and communication. Communicate workforce management strategies, changes, and updates to relevant stakeholders and ensure clarity of expectations. Compliance and Documentation: Ensure compliance with labor laws, company policies, and industry regulations in all workforce management activities. Maintain accurate documentation of workforce management processes, policies, and system configurations. Heres What You Need: bachelors degree in Business, Information Technology, or a related field (or equivalent experience). 10+ years of experience in Strategic Workforce planning, with at least 5 years in a leadership position. Proven track record in leading SaaS implementations and customer success initiatives. Experience working with cross-functional teams (sales, product, engineering) in a fast-paced SaaS environment. PMP, ITIL, or other relevant certifications are a plus. Strong understanding of SaaS business models and subscription-based services. Additional Skills (Nice to Have): Advanced degree (MBA or relevant technical masters degree) Experience in a specific vertical or industry (eg, healthcare, finance, etc) is a plus. Familiarity with emerging technologies such as AI, machine learning, or data analytics

As an intern transitioning to a full-time role, you will own the end-to-end software development lifecycle, including technical design, implementation, deployment, support, and optimization of software solutions. You will Collaborate with the Business teams, Product teams and Clients to understand business scenarios and customer pain points Tackle complex technical challenges and build highly functional cutting-edge product features Own the complete product delivery across the full tech stack Continuously improving product performance and user experience To be successful in this role, you should be a meritorious student from a college of repute and have Bachelors/Masters degree in CS/IT Engineering, class of 2026 Min. 7 CGPA score with no backlogs Excellent programming skills either in Java or Python Strong academic performance in data structures and algorithms Demonstratable programming and application skills in academic projects - Java/Python/Rest APIs/PostgreSQL/similar Confident communication skills Our Tech Stack: Java(Springboot) Python(Django) PostgreSQL AI/ML REST, web services Angular, Javascript, HTML Jenkins, Maven, Git, Ansible AWS

Roles and Responsibilities Handling day to day Restaurant Operations Shift management Cost Management People Management Customer Service Handling Customer Concerns Team handling Desired Candidate Profile Age : 21 - 35 years Open to work in all shifts as per industry standards Keen to learn & grow in a fast-paced environment Good communication skills & able to handle a team Hotel management Fresher OR Any graduate with relevant experience in similar industry Perks and Benefits PF, ESIC, Gratuity, School fees of kids*attractive Monthly Incentives Opportunity for promotion on completion of 4 to 6 months with our unique training plans

Intercontinental Hotels Group India Private Limited is looking for Assistant Housekeeping Manager to join our dynamic team and embark on a rewarding career journey The Assistant Housekeeping Manager plays a crucial role in maintaining a clean, organized, and well-maintained environment within a facility This position supports the Housekeeping Manager in overseeing and coordinating the daily operations of the housekeeping department to ensure high standards of cleanliness and guest satisfaction Responsibilities:Supervision and Leadership:Assist in recruiting, training, and supervising housekeeping staff Provide leadership and guidance to the team, fostering a positive and productive work environment Conduct regular performance evaluations and provide constructive feedback Daily Operations:Collaborate with the Housekeeping Manager to develop and implement efficient cleaning schedules Ensure that all cleaning tasks are completed to the highest standards Monitor inventory levels of cleaning supplies and equipment, and coordinate replenishment as needed Oversee the proper use and maintenance of cleaning equipment Quality Assurance:Conduct regular inspections to ensure cleanliness and compliance with established standards Address and resolve guest complaints or concerns related to housekeeping services promptly Implement corrective actions and continuous improvement initiatives Communication:Maintain open and effective communication with other departments, especially Front Office and Maintenance, to address any housekeeping-related issues Attend regular meetings with the management team to provide updates and collaborate on improvements Training and Development:Assist in the development and implementation of training programs for housekeeping staff Ensure that staff is knowledgeable about safety procedures and protocols Budget Management:Assist in budget planning and control to optimize resources and achieve cost-effectiveness Monitor and control expenses related to housekeeping operations Health and Safety Compliance:Ensure compliance with health and safety regulations and maintain a safe working environment for the housekeeping team Implement and enforce proper sanitation procedures Reporting:Prepare regular reports on housekeeping operations, including staff performance, inventory, and guest feedback

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms. Managing Departmental Costs Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. .

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. .

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager. .

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager. .

Designation : Guest Relations Executive Department: Account Management Key Roles & Responsibilities: Be the first level SPOC for customer level queries. Manage reception during business hours. Illustrate Smartworks core values and strive to achieve our mission. Support the Account Management team to achieve the following: Create a welcoming and collaborative environment for our members through events and building relationships between members. Ensure that your building is fully operational, and processes are running smoothly. Assist with move-ins and move-outs; prepare and distribute member welcome packets. Take direction from the Account Manager to support the Team as necessary. Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails. Skills & Qualification Required: 0-2 years of work Experience in Hotel/coworking industry Hospitality or other related degrees. Thrive in a fast-paced environment while maintaining excellent attention to detail. Strong communication, organization and project management skills

Intercontinental Hotels Group India Private Limited is looking for Assistant Housekeeping Manager- Holiday Inn Express Ahmedabad to join our dynamic team and embark on a rewarding career journey The Assistant Housekeeping Manager plays a crucial role in maintaining a clean, organized, and well-maintained environment within a facility This position supports the Housekeeping Manager in overseeing and coordinating the daily operations of the housekeeping department to ensure high standards of cleanliness and guest satisfaction Responsibilities:Supervision and Leadership:Assist in recruiting, training, and supervising housekeeping staff Provide leadership and guidance to the team, fostering a positive and productive work environment Conduct regular performance evaluations and provide constructive feedback Daily Operations:Collaborate with the Housekeeping Manager to develop and implement efficient cleaning schedules Ensure that all cleaning tasks are completed to the highest standards Monitor inventory levels of cleaning supplies and equipment, and coordinate replenishment as needed Oversee the proper use and maintenance of cleaning equipment Quality Assurance:Conduct regular inspections to ensure cleanliness and compliance with established standards Address and resolve guest complaints or concerns related to housekeeping services promptly Implement corrective actions and continuous improvement initiatives Communication:Maintain open and effective communication with other departments, especially Front Office and Maintenance, to address any housekeeping-related issues Attend regular meetings with the management team to provide updates and collaborate on improvements Training and Development:Assist in the development and implementation of training programs for housekeeping staff Ensure that staff is knowledgeable about safety procedures and protocols Budget Management:Assist in budget planning and control to optimize resources and achieve cost-effectiveness Monitor and control expenses related to housekeeping operations Health and Safety Compliance:Ensure compliance with health and safety regulations and maintain a safe working environment for the housekeeping team Implement and enforce proper sanitation procedures Reporting:Prepare regular reports on housekeeping operations, including staff performance, inventory, and guest feedback

Intercontinental Hotels Group India Private Limited is looking for Housekeeping GSA Holiday Inn Express Hitech to join our dynamic team and embark on a rewarding career journey Maintain cleanliness and hygiene across premises Follow housekeeping protocols and schedules Restock supplies and report maintenance issues Ensure guest satisfaction in service areas

About Us : We are SVKM s NMIMS Centre for Distance and Online Education (NCDOE) - India s Premier Institution for with core focus on Distance Online learning. Visit us at https://online. nmims. edu/about-us/ for more information. Job Title Secretary Reports to Pro Vice Chancellor Location Mumbai Job Purpose: This role is responsible for delivering high-level administrative and operational support to the Pro Vice Chancellor, including efficient management of calendar, travel, correspondence, reports, petty cash, office supplies, and internal coordination. The position ensures seamless execution of academic and administrative activities across the Centre for Distance and Online Education. Key Responsibilities: Executive Secretarial Support: Manage domestic travel logistics including flight bookings, ground transport, and accommodation arrangements. Prepare and organize materialsfor meetings, including agendas, presentations, minutes, and follow-up action items. Draft, review, and manage professional correspondence, reports, and internal communications on behalf of the PVC. Coordinate HRMS-related approvals (e. g. , leave, OD, appraisals, separation clearances). Facilitate review and execution of agreements and important documents. Organize and support internal/external meetings, including vendor and client visits, with arrangements for hospitality and parking. Assist in planning and coordinating institutional events and festive celebrations. Manage the PVC s calendar, schedule appointments, coordinate internal and external meetings, and handle rescheduling or conflicts efficiently. Operations Coordination - Non-Campus NCDOE Locations: Oversee lease registration and renewals for non-campus centres. Coordinate repairs, maintenance, and procurement of equipment and services. Manage relationships and service contracts with housekeeping and security vendors. Process PRs/POs for facility management staff (security, housekeeping, peons). Support IT team roster planning, conflict resolution, and vendor coordination. Sales Operations - Authorized Enrollment Partner (AEP): Review and verify documentation for onboarding new partners or changes in existing partner details. Issue program and community licenses to AEPs. Draft and maintain agreements with AEPs. Empowered Committee (EC) Meeting Coordination: Schedule meetings by coordinating with committee members. Prepare agendas, collate approval notes, and draft minutes of meetings. Maintain documentation and records of all EC meetings. Internal Communication Liaison: Act as the central point of contact for coordination with internal departments and central teams. Track task progress, follow up on pending items, and ensure timely closure. Track pending tasks and ensure timely follow-ups and closure on key issues and projects. Support the PVC in document reviews, reporting, project updates, and general administrative oversight. Key Interactions: Internal Stakeholders: HODs at NCDOE University Depts Offices of Chancellor/VC/PVC External Stakeholders: Vendors Dimensions: Manage team of IT Support, admin housekeeping staff. Requirements- Skills Competencies: Excellent interpersonal, communication, and multitasking skills. Ability to maintain confidentiality and handle high-pressure situations with tact and professionalism. Extremely proficient with Microsoft Office Suite, handling office equipment documentation Ability to work independently and reliably. Flexible and adaptable in various situations and when interacting with many different personalities. Ability to organize, Excellent time management and multi-tasking ability. Requirements- Education work experience: Bachelor s degree in business administration, Management, or related field. 7 to 10 years of experience in a secretarial or executive support role, preferably within an academic or institutional setting

Role responsibilities Associate Architect (Interior Designer) is responsible to drive the project from beginning till end. The position demands the individual to have good design skills, empathy necessary qualities to deliver the project along with the team. Prime responsibility of this position starts with taking brief from client, design conceptualization followed by layout finalization, preparation understanding of budgets, Services coordination, BOQs finalization, release of GFC drawings FFE etc all support required on design for completion of project. KEY RESPONSIBILITIES Design Conceptualization Inspiration Ideation Client Interaction - Single point of contact for clients Layout planning Cost planning Making presentations to clients Act as project Architect from Design side Coordination with other consultants Coordination with project team

Role responsibilities Associate Architect (Interior Designer) is responsible to drive the project from beginning till end. The position demands the individual to have good design skills, empathy necessary qualities to deliver the project along with the team. Prime responsibility of this position starts with taking brief from client, design conceptualization followed by layout finalization, preparation understanding of budgets, Services coordination, BOQs finalization, release of GFC drawings FFE etc all support required on design for completion of project. KEY RESPONSIBILITIES Design Conceptualization Inspiration Ideation Client Interaction - Single point of contact for clients Layout planning Cost planning Making presentations to clients Act as project Architect from Design side Coordination with other consultants Coordination with project team