Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
1.0 - 10.0 years
3 - 4 Lacs
Chennai
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 3 weeks ago
0.0 - 6.0 years
2 Lacs
Chennai
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 3 weeks ago
1.0 - 2.0 years
1 - 3 Lacs
Jaipur
Work from Office
Work on Contracting with Hotels and DMCs Handle end to end responsibility of Tour operations. Coordinate between Sales team, Trip leaders and Suppliers Booking hotels, transportation, flights, and assisting customers on visa documentation Following up with hotels for renewal, new contracts, rate negotiation and special requests Identify key markets and develop new itineraries suitable for our client base Research new hotels, restaurants, activities and local suppliers Requirements Any graduate/post-graduate with minimum 6-12 months experience in a similar role. Prior experience of international travel operations Basic knowledge of ticketing and visa Have good networks with DMCs and international suppliers Passion to pursue a career in travel. Open to work in a fast paced startup Degree in Hospitality, Travel, Tourism, Business or relevant field is a plus (not compulsory)
Posted 3 weeks ago
5.0 - 10.0 years
11 - 16 Lacs
Mumbai
Work from Office
We are looking for a Interior Designer and 3D Visualizer with at least 5+ year of experience in the 3D designing. The candidate should have an eye for detail and a passion for design. Interpret the client s needs and to design solutions with high visual impact Creating Conceptualizing layouts, advertisement, brochures, fliers, handouts etc. Provide creative input to various projects and assignment Passion to think out of the box and create cutting edge ideas under pressure Roles and Responsibilities: Excellent level of proficiency with 3D Max, Vray Photoshop Autocad is a Must. Create a variety of 3D environments. Experience in design workout Experience in follow up implementation of 3D designs Ability to create both high and low poly models Experience with physically based rendering Excellent eye for lighting, color and details. Understanding client brand guidelines to ensure design meets client requirements Full awareness of architectural and interior design aspects Working to deadlines and under-pressure Utilize your experience with all phases of Interior Design project deliverables from Concept Design through Construction Administration to realize a successful design concept Work independently or with minor oversight to perform assignments including, conceptual design, schematic design, design development, space planning and construction documentation Produce mood, material and design presentations independently or with minimal supervision Participate in internal and consultant meetings Be wildly creative and push the boundaries! Understand the client s needs, wants, and expectations for the project Prepare detailed design drawings, specifications, and materials boards for approval by the client Manage and coordinate the work of junior designers, drafters, and support staff Supervise the installation of all materials on site Conduct on-site inspections during construction and after completion to ensure that the work meets the specifications Maintain strong relationships with vendors and contractors Company: Kshatriya Infrastructure Private Limited (KIPL) Industry: Infrastructure, Design and Build, General Contracting Work Location: Kailas Business Park, Vikhroli West Reporting To: Education: BS degree in Interior Design or similar Experience: Minimum 5- 7 years in Interior Designing & 3D Preferred work back ground / preferred industry: Commercial Interior Fit out Background Gender: Male/Female Age Limit: Under 50 Years Target: N/A Incentive: N/A Payroll of: On Company s Payroll Week off: All Sundays Off Language: English, Hindi, and Marathi Interview process: 3 rounds, All the rounds will be face to face in the Mumbai Office. Requirements and Skills: 3D designing software s such as 3ds Max/ V-ray, AutoCAD, Complete knowledge of 3D modelling, lighting and texturing of designs Photoshop Must have experience in interior Designing. Should be well versed in designing software s like 3ds Max, Photoshop, V Ray etc. Ability to think out of the box and adapt designs to client s requirement. Good Visualization ability to translate storyboards/graphics into complete Design concepts About KIPL: A small niche created by pushing a surface back and creating a focal point. We focus on transformation of corporate, residential, hospitality and other spaces to work in sync with their Architectural and Natural surroundings. This delivery is assured and supported with more than 20+ years of our experience in the industry to deliver End to End Design + Build, Design Consultancy and GC solutions as well as Leading in Infra Construction & Interior company dedicated in the field of buildings, roads, bridges, multi-storied buildings, construction of industrial & commercial establishments. As Designers and Solution Providers we focus largely on research and analysis-based approach towards all our projects.
Posted 3 weeks ago
5.0 - 7.0 years
15 - 20 Lacs
Mumbai
Work from Office
Boq Estimation Manager (C&I And Mep) Profile: Boq Estimation Manager (C&I And Mep) Number of openings: 1 Role: A senior quantity surveyor s role is to manage the costs relating to building and engineering projects. They provide cost and material estimates, draw up projected budgets, and help to ensure that the construction project is completed within its projected budget. The Senior Quantity Surveyor is required to provide commercial support to the project team, maintaining commercial information and ensuring compliance with contractual requirements. Roles and Responsibilities: Making, and preparing tendering response for client, bill of quantities, all cost estimating, measurement for civil & interior works and MEP. Preparation of tenders, review of contract condition. Calling for market rates from suppliers and vendors required for tendering. Creating BOQ, estimates based on sets drawing and further prepare a detailed budget for the same. Preparing reports, analysis, contracts, budgets, risk assessment and other documents procurement advice and assistance during the tendering procedures. Tender analysis and agreement of the contract sum, attending contract negotiations Tracking of the budget as per design change and previous budget Preparation of PTE (pre tender estimate) Working on post tender work when we get awarded and make detailed tender BOQ back up as per cost and design intent. Key Skills: Good in English communication for coordination with clients, Excellent in Email Drafting Company: Kshatriya Infrastructure Private Limited (KIPL) Industry: Infrastructure, Design and Build, General Contracting Work Location: Kailas Business Park, Vikhroli West Reporting To: Education: B.E. Civil Engineering or Any Graduate Experience: Minimum 5- 7 years in QS / Tendering in Interior field. Preferred work back ground / preferred industry: Commercial Interior Fit-out Background Gender: Male/Female Age Limit: Under 50 Years CTC Range: 25000 to 50000 Target: N/A Incentive: N/A Payroll of: On Company s Payroll Week off: All Sundays Off Language: English, Hindi, and Marathi Interview process: 3 rounds, All the rounds will be face-to-face in the Mumbai Office. About KIPL: A small niche created by pushing a surface back and creating a focal point. We focus on transformation of corporate, residential, hospitality and other spaces to work in sync with their Architectural and Natural surroundings. This delivery is assured and supported with more than 20+ years of our experience in the industry to deliver End to End Design + Build, Design Consultancy and GC solutions as well as Leading in Infra Construction & Interior company dedicated in the field of buildings, roads, bridges, multi-storied buildings, construction of industrial & commercial establishments. As Designers and Solution Providers we focus largely on research and analysis-based approach towards all our projects.
Posted 3 weeks ago
1.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About Rimigo Planning a vacation shouldn t feel like work but right now, it does.Organising an international trip today means juggling endless tabs, biased platforms, and scattered information. Rimigo is fixing that. We re a travel-tech startup simplifying vacations end-to-end from flights and stays to visas, itineraries, and experiences all powered by AI and curated for each traveler. We believe travel should be effortless, personalized, and genuinely enjoyable. Come help us make that a reality. Key Responsibilities Customer Journey Management Oversee and enhance the end-to-end customer experience, ensuring seamless interactions across all touchpoints. Develop and implement strategies to improve customer satisfaction, loyalty, and advocacy. Build lasting relationships that lead to repeat bookings and word-of-mouth referrals. Process Improvement Analyze customer feedback and data to identify areas for improvement. Collaborate with cross-functional teams to implement solutions that enhance the customer experience. Performance Metrics Monitor key performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). Use insights from these metrics to drive continuous improvement initiatives. Stakeholder Collaboration Work closely with product, marketing, and operations teams to align customer experience strategies with business objectives. Serve as the voice of the customer in internal discussions, ensuring customer needs are prioritized. Requirements Bachelors degree in Business, Marketing, or a related field. 1 5 years of experience in customer experience or customer service management, preferably in the travel or hospitality industry. Proven track record of leading teams and improving customer satisfaction metrics. Strong analytical skills with the ability to interpret data and make informed decisions. Excellent communication and interpersonal skills. What We Offer Opportunity to be part of an early-stage startup shaping the future of travel in India. Work with experienced entrepreneurs with a proven track record of success. Direct impact on company growth with a clear path to leadership opportunities. Competitive compensation and a dynamic, collaborative team environment.
Posted 3 weeks ago
12.0 - 16.0 years
22 - 30 Lacs
Mumbai
Work from Office
Enterprise Architect Mumbai About Us : Tata Digital is a future-ready company that focuses on creating consumer-centric, high-engagement digital products. By creating a holistic presence across various touchpoints, we aim to be the trusted partner of every consumer and delight them by powering a rewarding life. The companys debut offering, Tata Neu is a super-app that provides an integrated rewards experience across various consumer categories like groceries, fashion and electronics, travel and hospitality, health and fitness, entertainment, and financial services on a single platform. Founded in March 2019, Tata Digital Private Limited is a wholly owned subsidiary of Tata Sons Private Limited. Our Culture : We cultivate a culture of innovation, inclusion for all employees and respect their individual strengths, views, and experiences. We thrive on the diversity of our talent in all forms and see it as a strength in building high performance teams across brands. As we rewrite commerce in India, change is the only constant in our day to day lives. Role Overview: We are looking for an Enterprise Architect to lead the design and evolution of core backend systems at TATA Digital. This role needs deep technical experience in building distributed systems and a hands-on approach to architecture and code. You will define standards, guide teams, and build systems that scale reliably. Why Join Us Work on high-scale systems used by millions of users. Influence the architecture of key platform components. Collaborate with top talent across tech, product, and business. Drive decisions that shape the future of digital commerce in India. Roles Responsibilities: Architecture System Design Lead architecture for backend systems like customer accounts, payments, order management, and search. Design systems that handle millions of users using microservices, event-driven patterns, and cloud-native tech. Guide choices on databases, caching, APIs, and communication protocols (e.g., REST, gRPC, GraphQL). Hands-on Technical Leadership Write and review code when needed we value leaders who can roll up their sleeves. Review architecture and code from other teams to ensure quality, scalability, and maintainability. Solve hard technical problems like improving API performance under load or ensuring distributed consistency. Mentorship Collaboration Mentor senior engineers and help them grow into architects. Collaborate with PMs, security, and DevOps to make informed decisions. Ensure best practices in testing, monitoring, and operational readiness. Operational Technical Excellence Promote a strong on-call culture with clear ownership and SLAs. Reduce manual operations with automation and self-healing systems. Encourage clean code, reviews, and scalable design practices. Design cloud-native systems using AWS or Azure. What We re Looking For : Experience Skills 12 16 years of backend or platform development experience. Strong coding in Java, Kotlin, Python, or Go. Experience with distributed systems in domains like e-commerce or fintech. Good understanding of microservices, event-driven architecture, and API design. Cloud experience with AWS or Azure (Azure is optional, but a plus). Strong database knowledge: MongoDB, Cosmos DB, PostgreSQL, or Oracle. Strong fundamentals in algorithms, data structures, systems, and networking. Leadership Mindset Proven mentorship ability. Strong communication explain complex ideas simply. Curious and always improving. Able to influence across engineering and product teams. Nice to Have Experience with Kafka, Flink, or similar real-time systems. Familiarity with AI coding tools (e.g., GitHub Copilot, JetBrains AI).
Posted 3 weeks ago
6.0 - 11.0 years
6 - 7 Lacs
Kochi
Work from Office
Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brands safety standards. Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. .
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. CORE WORK ACTIVITIES Managing Engineering Operations and Budgets Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. Ensures regulatory compliance to facility regulations and safety standards. Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations. Develops specifications and requirements for service contracts and administers such contracts to support building needs. Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion. Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan. Develops project plans in accordance with renovation or new construction needs. Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines. Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors. Ensures fire crew has complete understanding of all procedures, equipment and alarms. Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition. Conducts guest room and common area inspection to ensure guest satisfaction. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and orders or purchasing new equipment, supplies, and furnishings. Manages parts and equipment inventory. Maintaining Property Standards Ensures building and equipment licenses and certifications are current. Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems). Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction. Strives to improve service performance. .
Posted 3 weeks ago
4.0 - 9.0 years
5 Lacs
Jaipur
Work from Office
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager. .
Posted 3 weeks ago
2.0 - 7.0 years
6 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: Environmental Health Degree or Culinary Degree CORE WORK ACTIVITIES Managing Hygience and Food Safety Operations Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations. Advises and monitors food handlers on the proper good handling practices and verifies their observance. Identifies key areas of risk in various food operations and takes preemptive remedial action. Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations. Provides technical advice on product labeling issues for fulfilling government requirements. Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees). Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters. Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary. Conducts regular vendor inspections in partnership with purchasing and culinary leadership. Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff. Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties. Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Liases with pest control company for any pest issues and monitors pest control performance. Maintains and makes improvements to hygiene standards. Regularly reviews and refreshes the food safety standards of all food handlers withing the property. Maintains documentation on all hygiene and food safety stadards throughout the operation. .
Posted 3 weeks ago
3.0 - 7.0 years
25 - 30 Lacs
Bengaluru
Work from Office
the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables. Where applicable the above must include the accounts for Hilton International s branch or subsidiary. Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. Maintain control over the hotel s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. Liaise and co-operate with both Internal and External Audit, ensuring that an effective programme of in-hotel audit is in place and that corrective action is promptly taken where required. Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the Devil s Advocate to challenge practices and proposals. Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information With Project Managers, support the implementation of financial systems in the hotel. With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and thinking outside the box to identify value opportunities. Manage the formulation, review and approval process for budgeting within the hotel. Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. Establish and maintain good employee relations within the Finance department. Aim to maximize efficiency in the accounting department and optimum staffing levels. Recognize that a highly organized Accounts office is often a sign of an efficient department. Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. Lead and motivate the team to high levels of performance. Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. Both the Director of Finance and Assistant Financial Controller should have a personal development plan. Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables. Maximize interest earnings and minimize interest expense. Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times. The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles once established, the Director of Business Development applies such policies and controls. It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues. It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action. Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business. Set an example to the hotel by operating an efficient and cost-effective Finance department. Additional Notes The Director of Finance has a direct responsibility to the General Manager of the hotel combined with a responsibility to the Regional Finance Director for the maintenance of professional standards. In the rare event that this dual responsibility gives rise to a conflict, the matter must be referred to the Regional Ops VP and the Regional Finance Director for guidance. The appointment dismissal and transfer of the Director of Finance is made by the Regional Finance Director / Area VP Finance in consultation with the hotel General Manager. No changes to the remuneration package of any Director of Finance (or Assistant Controller) may be made without the written approval of the Regional Finance Director / Area VP Finance. The Director of Finance has unlimited rights of access to all financial figures and facts of the operation. The Director of Finance exercising reasonable tact may visit any department to ask questions and make any study in fulfilment of his / her duties. The General Manager must consult the Regional Finance Director / Area VP Finance over the completion of any appraisal or Personal Development Review for the Director of Finance. Any bonus scheme for the Director of Finance must be agreed with the Regional Finance Director / Area VP Finance in advance. What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: University qualification and above. Finance / Accounti
Posted 3 weeks ago
4.0 - 8.0 years
25 - 30 Lacs
Bengaluru
Work from Office
The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotels continued profitability, ensuring the hotels revenue and profit, and guest satisfaction to meet or exceed the standard requirements. Develop the hotels annual / quarterly / monthly budget forecast and work plans, implementing them effectively. Participate in developing and implementing hotel and departmental policies and regulations. Develop marketing strategies and promotion plans to adjust to the market situation in real time. Supervise and drive the progress and implementation of marketing plans. Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. Monitor and evaluate current initiated marketing activities and market dynamics. Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. Conduct regular market research and obtain information about competitors. Set pricing strategies and sales targets for the hotel. Manage special projects and other related businesses. Ensure efficient use of departmental resources. Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. Ensure that department staff are clear about the responsibilities assigned to them. Take immediate corrective action when the interests of the department or hotel are jeopardized. Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. Manage departmental expenses and budgets. Prepare a forecast of the departments monthly expenses and submit it to the hotel on the scheduled date. Control departmental costs in accordance with hotel policies to avoid waste. Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. Ensure the filing of departmental documents and related information. Maintain communication with all operating departments within the group to maximize sales opportunities. Promote hotels in relevant industries at home and abroad. Actively participate in sales activities initiated by Hilton. Organize promotional trips for target markets. Maintain good relationship and communication with target markets at home and abroad. Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. Adhere to hotel safety policies, emergency rules and procedures. Ensure employees fully understand and follow the contents of the employee handbook. The department reserves the right to change or supplement the job description if necessary. Perform any other reasonable duties assigned. What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, beh
Posted 3 weeks ago
3.0 - 8.0 years
25 - 30 Lacs
Bengaluru
Work from Office
A Director of Operations oversees and directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members trainings. He / she ensures the highest levels of customer satisfaction. What will I be doing As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). Train and implement Hilton standards and related departmental regulations. Conduct routine inspections of all areas of the hotel to ensure that the hotel s hardware and software are in optimum condition. Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience. Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. Manage all direct reports professionally, encouraging good teamwork and operations. Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report Conduct regular Operations meetings including all direct reports. Supervise team members performance and grooming daily. Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. Evaluate competitors products and price policies twice a year. Ensure that VIP guests receive the care and service they deserve every day. Adhere to the hotel s security and emergency policies and procedures. Assist the General Manager in all activities and functions related to the daily operations of the hotel. Complete relevant tasks assigned by the General Manager. Acting deputy in the General Manager s absence. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for? A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude,
Posted 3 weeks ago
45.0 years
1 - 1 Lacs
Hyderabad, Telangana
On-site
Company: Madras Coffee House Job Overview: We are hiring Café Service Associates who will assist in kitchen operations and customer service across our outlets. You’ll be responsible for preparing beverages, interacting with customers, handling billing systems, and maintaining hygiene. Key Responsibilities: - Prepare and serve coffee, tea, and other specialty drinks. - Take customer orders, operate POS/cash register. - Provide menu recommendations and upsell new or special items. - Maintain cleanliness and hygiene across the kitchen and service areas. - Support basic cooking/prep work and assist in daily outlet upkeep. - Handle customer queries with courtesy and professionalism. Eligibility Criteria: - Gender: Male and Female - Age Group: 18 – 45 years Skills Required: - Customer interaction & servicing - Basic food handling or cooking knowledge - Familiarity with billing software & payment handling - Punctuality and hygiene maintenance - Willingness to work in a shift-based schedule Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Food provided Work Location: In person
Posted 3 weeks ago
4.0 - 8.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Your Role As an HRIS Analyst at Gensler Bangalore office location; you will be an integral part of the HRIS group of Analysts to work on design and maintenance of the company s Human Resources Information System (Workday) and several technology platforms associated with Absence Management, Benefits, Payroll, On-boarding, Applicant Tracking, Talent Management, and other processes. You will liaison with the HRIS team in USA, Regional HR team, Payroll, Finance and other teams in the organization. In addition, candidates should be able to take ownership of tasks and exhibit a high level of initiative and follow-through in a dynamic environment in support of the HRIS team and business partners world-wide. What You Will Do Drive and manage the global Absence module and be the SME in defining business requirements, developing business processes and system configurations, and assisting in end user testing Liaison between the HRIS team and the HR business partners and stakeholders, responsible for overall delivery of projects Drive strategy on the implementation of Absence across regions and geopgraphies Participate in end-to-end configuration, testing, and deployment of current and new business processes Configure and build Workday Reports, Dashboards, Calculated Fields, and create EIBs, Proactively review and prototype functionality from bi-annual Workday releases to meet business needs and address areas for improvement Provide training, demonstrations, and documentation to business stakeholders Recommending the process and product improvements and innovative solutions for continual improvement. Providing the functional and technical training to end users for system upgrades and enhancements Documents standard processes/procedures, creates user guides and checklists for functional practitioners. Your Qualifications Workday Absence Certification desirable 6-8 years minimum total HRIS experience with increasing responsibility 4-6 years minimum working experience within Workday Strong knowledge of HR Business Processes and Communication skills (verbal and written) Innovative thinker but also able to follow detailed instructions when implementing new products and/or functionality Strong analytical skills, proven ability to be a problem solver and exceptional attention to details As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to research grants to Well-being Week, our offices reflect our people s diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability and wellness programs. We also offer profit sharing and twice annual bonus opportunities. As part of the firm s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
Posted 3 weeks ago
0 years
1 - 1 Lacs
Panchkula, Haryana
On-site
Job Title: Front Desk Receptionist Location: Mansa Devi Complex, Sector 4, Working Hours: 9:00 PM to 9:00 AM (NIGHT SHIFT) Salary: ₹10,000 – ₹15,000 per month (based on experience) Benefits: Lunch and chai (tea) provided JOB SUMMARY: We are hiring a Front Desk Receptionist who is fluent in English and has a friendly, professional attitude. You will be the first point of contact for our guests, managing check-ins, calls, and front desk operations. Key Responsibilities: Greet guests and visitors with a smile and assist them politely Speak confidently in English when talking to guests in person or on the phone Handle check-in and check-out processes smoothly Answer calls, emails, and guest questions Update booking records and manage room reservations Coordinate with housekeeping and other departments Handle payments, invoices, and maintain cash records Keep the reception area clean and organised Assist with daily admin and front desk duties Requirements: Must be able to speak and understand English clearly Prior experience in hospitality, reception, or customer service is a plus Basic computer knowledge (email, billing, room booking software) Well-mannered, professional appearance, and punctual Ability to work a full shift (12 hours) and handle guest needs calmly What We Offer: Free chai and lunch are provided daily Friendly and supportive work environment Opportunity to grow in the hospitality field To Apply: Send your resume to [email protected] or WhatsApp us at +91 81464 07934. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Work Location: In person Expected Start Date: 28/07/2025
Posted 3 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
Noida
Work from Office
Join our cafe team as a Restaurant Captain! Lead staff, ensure top service, manage orders, maintain quality. Must have 12th pass, hospitality experience, leadership & communication skills. Apply at guptabrother007.pvtltd@gmail.com or call 9911982423. Perks and benefits attractive salary,Employee discounts,career growth
Posted 3 weeks ago
5.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
1. Prospecting and Lead Generation Identify and engage with potential consultants, projects, customers, and partners through research and networking for verticals like PSUs, CPWD, PWD, commercial buildings, residential, hospitality, IT/ITES, etc. , for CCTV surveillance systems. Generate leads and build a robust sales pipeline Should have a good understanding of sales lifecycle for projects business. This shall include understanding pre-sales relative activities, offering proposals against RFPs and tenders, monitoring and leading projects to closure. 2. Sales Strategy Execution Responsible for overall sales and receivables target for the region for project sales. Efficiently manage sales funnel and ensure the achievement of order intake targets. Negotiate terms and conditions with customers. 3. Customer and Consultant Relationship Management Work closely with the consultant community for upcoming opportunities. Establish and maintain relationships with key decision-makers in the project sector. Understand customer needs and requirements. 4. Knowledge and Competence Develop a deep understanding of the companys products or services. Effectively communicate product benefits to potential customers. Prepare compelling sales presentations and proposals. Customize solutions based on customer needs and project specifications. Stay updated on industry trends, market conditions, and competitors. Provide market insights to the management team. 5. Channel Management Enable business growth by developing and managing a network of authorized partners/system integrators. Guide and train channel partners to accomplish target revenue and business target 6. Reporting and Documentation Maintain accurate records of sales activities, leads, and customer interactions through CRM . Provide regular reports to the management team. Bachelor s degree preferably in engineering / PGDBA Proven experience 5-7 years in project sales, business development, or a related field. Strong understanding of the project sales -CCTV, electronic security, and video surveillance industry Excellent communication and negotiation skills. Ability to work independently and a good team player. Result oriented with a track record of meeting or exceeding sales targets. Bachelor s degree preferably in engineering / PGDBA Proven experience 5-7 years in project sales, business development, or a related field. Strong understanding of the project sales -CCTV, electronic security, and video surveillance industry Excellent communication and negotiation skills. Ability to work independently and a good team player. Result oriented with a track record of meeting or exceeding sales targets. 1. Prospecting and Lead Generation Identify and engage with potential consultants, projects, customers, and partners through research and networking for verticals like PSUs, CPWD, PWD, commercial buildings, residential, hospitality, IT/ITES, etc. , for CCTV surveillance systems. Generate leads and build a robust sales pipeline Should have a good understanding of sales lifecycle for projects business. This shall include understanding pre-sales relative activities, offering proposals against RFPs and tenders, monitoring and leading projects to closure. 2. Sales Strategy Execution Responsible for overall sales and receivables target for the region for project sales. Efficiently manage sales funnel and ensure the achievement of order intake targets. Negotiate terms and conditions with customers. 3. Customer and Consultant Relationship Management Work closely with the consultant community for upcoming opportunities. Establish and maintain relationships with key decision-makers in the project sector. Understand customer needs and requirements. 4. Knowledge and Competence Develop a deep understanding of the companys products or services. Effectively communicate product benefits to potential customers. Prepare compelling sales presentations and proposals. Customize solutions based on customer needs and project specifications. Stay updated on industry trends, market conditions, and competitors. Provide market insights to the management team. 5. Channel Management Enable business growth by developing and managing a network of authorized partners/system integrators. Guide and train channel partners to accomplish target revenue and business target 6. Reporting and Documentation Maintain accurate records of sales activities, leads, and customer interactions through CRM . Provide regular reports to the management team. 1. Prospecting and Lead Generation Identify and engage with potential consultants, projects, customers, and partners through research and networking for verticals like PSUs, CPWD, PWD, commercial buildings, residential, hospitality, IT/ITES, etc. , for CCTV surveillance systems. Generate leads and build a robust sales pipeline Should have a good understanding of sales lifecycle for projects business. This shall include understanding pre-sales relative activities, offering proposals against RFPs and tenders, monitoring and leading projects to closure. 2. Sales Strategy Execution Responsible for overall sales and receivables target for the region for project sales. Efficiently manage sales funnel and ensure the achievement of order intake targets. Negotiate terms and conditions with customers. 3. Customer and Consultant Relationship Management Work closely with the consultant community for upcoming opportunities. Establish and maintain relationships with key decision-makers in the project sector. Understand customer needs and requirements. 4. Knowledge and Competence Develop a deep understanding of the companys products or services. Effectively communicate product benefits to potential customers. Prepare compelling sales presentations and proposals. Customize solutions based on customer needs and project specifications. Stay updated on industry trends, market conditions, and competitors. Provide market insights to the management team. 5. Channel Management Enable business growth by developing and managing a network of authorized partners/system integrators. Guide and train channel partners to accomplish target revenue and business target 6. Reporting and Documentation Maintain accurate records of sales activities, leads, and customer interactions through CRM . Provide regular reports to the management team.
Posted 3 weeks ago
7.0 - 15.0 years
9 - 17 Lacs
Noida
Work from Office
JOB DETAILS / ROLE PURPOSE: The person would be responsible for a variety of Integrity Screening related tasks including some or all of the following: Manage Integrity Screening for vendors, intermediaries and suppliers by sending them the questionnaire with 1st level check of the received answers, Data collection and duplicates cleansing/merging Prepare documents for AzP on-site compliance assessments. The pillar works on different tools where Compliance controls are embedded (Salesforce, Namirial, GE Tool that will be replaced by a new tool soon, ARIBA, etc.). Additionally, along with the above as a part of the Compliance function the person would also be responsible for a variety of Training Management related tasks including some or all of the following as adhoc tasks: Manage employee data and track completion of mandatory compliance trainings incl. training rollouts, participation tracking and follow-ups. Also facilitate the logistics of the in-person trainings, Degreed/Blended user mgmt. reporting on trainings. The person would report to Manager in Financial Services, COE and take work direction from a Manager in Global Office. This is a global role so the candidate would be supporting the Americas, APAC and Europe region for Compliance (ACAF COI). KEY RESPONSIBILITIES: GE Management: GE tool support, LEs onboarding and access rights requests management. Update of the GE tool access rights table and annual inventory of access rights. GE tool reporting and analytics provision, GE Dashboard preparation. GE requests monitoring, routing and follow up. GE tool support coordination with AZ Tech and AZ SE GC. SalesForce SIDD: SalesForce requests monitoring, routing and processing. SalesForce requests follow up. SalesForce requests reporting. Speak-Up Email Processing/Management CCMT Reporting: WBemails in speak up email box monitoring, routing and processing daily. CCMT Dashboard preparation. Statistics report on number of WB reports/emails monthly (via BKMS and Speak-Up email). Vendor Integrity Screening: VIS red flags requests routing and processing in ACAF GPG email box. SalesForce requests follow up. VIS requests statistics reporting. Hospitality and Sponsoring Assessment: Hospitality and Sponsoring assessment requests routing and processing in ACAF GPG email box. Hospitality and Sponsoring assessment requests follow up. Hospitality and Sponsoring assessment requests statistics reporting. Management of ACAF GPG email All requests (GE assessment, Hospitality assessment, Sponsoring assessment, VIS red flags, disclosure and management, ACAF KRIs check lists, Red flags in Books and Records check lists, ACAF Clauses and etc.) routing and assigning to the members of ACAF GPG. All request of ACAF GPG email box follow up with the members of ACAF GPG to be assessed and replied in timely manner. 1st level check of the received answers whether all questions have been answered. Support and updating of ACAF GPG Tracker with all requests coming to ACAF GPG email box. BKMS Tool Access Rights Management: LEs onboarding and access rights requests management. Update of the BKMS tool access rights table and annual inventory of access rights. AZP AC/AF page (on AZP Connect) content disclosure and update: Regular review of content on ACAF page and update of it on request of members of ACAF GPG. Annual COI Attestation: Support of Communications required to roll out Annual COI Attestation. Rollout of Annual CO! Attestation via Namirial to AZP employees. Monitoring of the signing off process of Annual COI Attestation in Namirial. Follow up emails to employees, HR and Line management if pending Annual COl Attestations. Annual COl Attestation processing and reporting weekly. COl Attestations signed off downloading, saving and keeping according to the folder structure and SOP for Annual CO! Attestation. AC/AF KRIs and Red flags in Books Records: e Support of ACAF GPG in communication to the 1% LoD Functions and Accounting Function to roll out annual exercises for ACAF KRIs monitoring check lists and Red flags in Books and Records. Support ACAF GPG in collection of the ACAF KRIs monitoring check lists and Red flags in Books and Records from ACAF GPG and saving them in the appropriate folders structure of ACAF GPG. Regular ACAF KRIs statistics preparation and provision. Trainings (Other Responsibilities): Participate in organization of trainings supported by ACAF GPG. Preparation of Trainings statistics report on request. Reporting on trainings. Handling of technical user requests. VISP, SIDD, CCMT Dashboard, GE Dashboard support and maintenance. Requests support related to projects managed by ACAF GPG. PROFILE KEY REQUIREMENTS: B.Com/M.Com/ CA/ MBA/ ICWA At least 3 years of experience, preferably in Compliance/ Organizational Management/ Audit/ Risk. Ability to undertake initiative and deliver quality results often with competing deadlines. Ability to work independently and autonomously yet still displaying strong team work ethics and attributes. Strong analytical, process management, structural thinking and implementation skills. Thorough understanding of business and financial implications of technical analysis. Strategic thinking and tactical problem solving; frame issues and create effective plans for execution. Strong professional presence, excellent interpersonal skills with ability to manage relationships both internal and external. Advanced verbal and written communication skills, high attention to detail is essential. Ability to prioritise tasks and meet set deadlines. Good working knowledge of Microsoft Excel (be able to work with macros and pivot tables), Word and PowerPoint. SOP and process flows creation (Visio). This is a global role so the candidate would be supporting the Americas, APAC and Europe regions so dealing with time zones will need to be managed. Everything will be done in English so a high level of verbal and written communication in English is mandatory. Additional Language (Not Mandatory): German (appreciated) or any other foreign language is a plus. . . Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Lets care for tomorrow.
Posted 3 weeks ago
2.0 - 6.0 years
6 - 10 Lacs
Bengaluru
Work from Office
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Safety & Security Manager is responsible for all security, fire prevention and safety issues, maintaining good working relationships with the relevant government organizations. What will I be doing As the Safety & Security Manager, you will be responsible for performing the following tasks to the highest standards: Implement and supervise regularly Hilton International Safety & Security Management and Fire Prevention Regulations across all departments. Ensure the protection of hotel property, guests, team members and their properties. Organize daily patrols and security checks throughout the hotel. Report and remove any potential accident or fire hazards to the Management. Plan emergency procedures for fire and security as well as organize drills. Conduct on-site guidance and rescue work of emergencies such as fire and explosions. Conduct safety and fire prevention training to team members and advanced training to Safety & Security Officers. Assist PSB, Fire Control Bureau and organize security officers in investigating all criminal cases and fire accidents in the hotel. Work out security plans and organize Security Officers to ensure the safety of guests during VIP activities. Establish and maintain good working relationships with PSB, Fire Control Bureau and other relevant government organizations. Maintain a good rapport with other departments and team members. Ensure that reporting and servicing deadlines are met. Ensure that all team members understand and adhere to the hotel s team member rules and regulations as well as security and emergency policies and procedures. Carry out other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Posted 3 weeks ago
2.0 - 5.0 years
5 - 9 Lacs
Gurugram
Work from Office
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Front Desk Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations, the Transportation team, Concierge, and telephone service centre. What will I be doing As the Front Desk Manager, you will be responsible for performing the following tasks to the highest standards: Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guests needs, code electronic keys, confirms the room number and rates with a written confirmation. Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc. , to guests. Ensure rooms and services are correctly accounted for within guests statements, properly stating services provided by the hotel. Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller s checks and other forms of payment, converting foreign currency at current posted rates. Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc. Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions. Take an active role in the team by being kind, cooperative, and helpful, never forgetting the person behind the guest. Actively take part in training where and when required, attending formal training sessions and on the job training to ensure standards and develop skills and abilities. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Take on an active role in the Executive Floor team, ensuring effective communication and work as a team in order to reach goals and targets. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager to follow-up where appropriate. Follow-up with all guests to ensure satisfaction with problem resolution. Maintain awareness of guests profiles and specific preferences, ensuring that they are acted upon for each reservation. Ensure that VIP guests are treated personally and recognized as an individual. Assist the Guest Service Manager by blocking rooms according to guests preferences. Coordinate with Amenity Butlers to arrange in-room amenity set-ups according to VIP level and for special occasions e. g. Birthdays and Honeymoon. Facilitate the operation of the VIP gift amenity menu, by offering it to guests, and ensuring that VIPs receive their chosen amenity items. Liaise with Sales, Reservations and the Business Development team to handle corporate guests. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Ensure a prompt and efficient departure by settling guest s accounts as per billing and reservation instructions, ensuring that all guests folios are correct. Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and information can be clearly understood by other team members. Apply Hilton s brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China. Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering and IT. Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective actions have been taken. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis. Check registration cards, meeting and function information, billing instructions, and reservation backup to ensure that all information received is acted upon. Ensure that the Front Desk stock is managed and not wasted, maintaining costs where possible. Keep up to date and aware of competitors activities in order to be informed. Adhere to the hotel s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests. Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations. Be a part of the Fire team when and where directed. Adhere strictly to standard cash handling procedures, be sure to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly. Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guest s folios to ensure accuracy of charges. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhering to Hilton s brand standards. Attempt to communicate with guests in guests native language, if applicable. Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues. Adhere to the hotel s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Familiar with and understand the front desk system, assisting staff to solve problems in the system. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Posted 3 weeks ago
2.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The core responsibilities of the Purchasing Manager are to ensure the smooth and efficient operation of the Purchasing Department and to procure the items required by the Management at a competitive price but without compromising quality. What will I be doing As the Purchasing Manager, you will be responsible for performing the following tasks to the highest standards: Be familiar with Hilton purchasing policies and procedures. Supervise and co-ordinate the work of the Purchasing team members. Follow up on supplier insurance coverage and compliance with global Hilton policy requirements to ensure insurance exemption is approved by Risk Management. Update the purchase order procedure and brief the team accordingly so that all team members are aware of the limits, approvals and purchase flow. Ensure that proper purchasing procedures are in place, with purchase orders placed only by the Purchasing department after due authorization by the Management. Ensure that competitive quotes are obtained as per policy. Review all purchase requests and purchase orders processed by your subordinates. Conduct market price surveys in coordination with the Cost Controller and Executive Chef on a regular basis. Ensure that price comparisons amongst other hotels is done on a regular basis and all efforts are exhausted in obtaining the best possible quotations. Maintain good relations with all hotel departments and suppliers. Ensure that all unmatched / open Purchase Orders are investigated, proper actions proposed and taken on a regular basis. Have strong knowledge of Microsoft Word, Excel and the hotel inventory / purchasing software. Ensure familiarity with and adhere to all local or global purchasing agreements and that the agreements are in accordance with Hiltons approval authority. Timely review of rolling contracts, noting that changes to the update can be carried out at most three times. Obtain Hilton Sourcing Centre s approval prior to initiating tenders for potential purchase of goods / services in excess of $100, 000. Undertake analysis of proposals when required and provide recommendations to the Director of Finance. Ensure that all month end procedures are strictly followed, and deadlines are met. Assist the Executive Chef in ensuring that food cost is kept to a minimum. Maintain an adequate and up to date filing system which include file management, contracts, bidding documents, purchase orders, etc. Liaise with related government departments on Animal & Plants Inspection, Wine & Tobacco License, and the Customs, etc. Prepare a purchase orders outstanding list for month end purposes. Ensure all documentation (purchase orders, invoices, delivery dockets, etc. ) is forwarded to Accounts Payable on a timely basis. Conduct regular vendor visitations for high-risk suppliers. Minimize the risk of accidents and workers compensation costs by ensuring that correct work practices are used and that the area is safe from hazards. Handle all requests and enquiries in a timely, efficient and friendly manner. Perform any additional tasks assigned to ensure that the department functions smoothly. Strictly follow the code of conduct.
Posted 3 weeks ago
5.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing. What will I be doing As the Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards: Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre. Ensure that each outlet is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved. Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives. Provide accurate and realistic forecasts and updates on anticipated changes in the business whenever appropriate. Ensure that supplier liaison with the Purchasing Officer ensures maximum support with regards to sponsorship, marketing and pricing initiatives. Monitor all costs and recommend measures to control them. Ensure that the department operational budget is strictly adhered to. Ensure that all outlets and banquets are managed efficiently according to the established concept statements. Closely monitor productivity levels through productivity schedules in each outlet and take immediate corrective action if necessary. Monitor and control vacation planning for the department. Monitor, control and minimize overtime for the department. Ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual. Maintain and amend where appropriate all SOPs in line with company brand standards and outlet requirements. Work with the Outlet Managers, Banquet Service Managers and all respective Chef de Cuisines to take corrective action where necessary. Handle all guest complaints, requests and enquiries on food, beverages and services, adhering to established and clearly defined procedures and protocols. Take personal responsibility for maintaining and revising the policies and procedures manual associated with the department and inter dependent departments to ensure no ambiguity. Establish a rapport with guests. maintaining good customer relationship. Coordinate the formulation of the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers. Ensure that all Food & Beverage forms and reports are completed and forwarded to the relevant office in a professional and timely manner. Conduct monthly departmental meetings and daily operations briefings with Outlet Managers. Maintain good working relationships with colleagues and all other departments. Have complete understanding of the team member handbook and ensure that team members adhere to the regulations contained within. Train and develop Outlet Managers so that they are able to operate independently within their own profit centres. Ensure that each Outlet Manager plans and implements effective training programs for their team members with the Training Manager and Departmental Trainers. Develop F&B marketing activities and promotions in close cooperation with Outlet Managers, the Executive Chef and the Marketing Communications Manager. Conduct annual PDR for direct reports and ensure process is followed through by all Outlet Managers. Ensure that all team members report for duty punctually wearing the correct uniform and name badge at all times. Have a complete understanding of and adhere to the hotel s policy relating to Fire, Hygiene, Health and Safety. Be the key person in driving the hotel s Food Safety Management System (FSMS). Ensure that one of the key responsibilities of all direct reports is to focus on the 9 high risk policies as well as to give Health and Safety compliance top priority. Ensure that full compliance is maintained in all aspects of Health and Safety within the hotel and any identified shortfalls are addressed with due priority. Assist in the building of an efficient team of team members by taking an active interest in their welfare, safety and development. Ensure that all team members provide courteous and professional service at all times. Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency. Ensure that all team members have a complete understanding of and adhere to the hotel s policy relating to Fire, Hygiene, Health and Safety. Carry out bi-yearly inventory of operating equipment. Adhere to the hotel s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Posted 3 weeks ago
2.0 - 6.0 years
10 - 14 Lacs
Bengaluru
Work from Office
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Information Systems Manager is responsible for the implementation of Information Technology (IT) in the hotel in accordance with Hilton s IT strategies and priorities, as well as measuring IT costs, benefits and performance in the hotel and providing this information to hotel management and the Regional Information Systems Manager. What will I be doing As the Information Systems Manager, you will be responsible for performing the following tasks to the highest standards: Maximize and protect hotel profitability through the leverage of IT, training and operational best practices. Maximize opportunities to reduce IT costs through effective purchasing & negotiating maintenance contracts. Identify and propose opportunities to augment revenue. Ensure that any system user permission has been authorized before opening, monthly audit user use report, ensure that it has been used correctly. Responsible for the management and control of all IT expense according to an agreed plan. Ensure a business continuity plan is established and tested for all parts of the business. Ensure the highest possible IT service is provided to the agreed standards and best practices. Work with Business Management to expedite access and better utilization of information. Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria. Ensure guest IT queries are managed to defined standards with minimal risks. Ensure brand standards are communicated and maintained for Guest and Business Service. Ensure ownership of all hotel data and ensure that data is backed up in a timely manner. Consistently promote the brand and encourage the use of the brand by IT suppliers. Ensure IT resources are maintained in the hotel to support the commercial & business needs. Identify and ensure all hotel data has ownership and accountability within the organization. Ensure a successor is identified and trained to the standard. Provide IT support to other Hilton hotels when required. Cross train other hotel IT personnel to provide cover. Manage and monitor local vendors and / or local representatives of global / area vendors. Ensure that hotel data is secured and in line with stated standards and best practices. Ensure access control is in line with stated standards and best practices. Ensure regular self-evaluations of IT practices are completed and communicated. Maintain standards and best practices in the hotel and evaluate compliance and ensure machine room access registration and safety. Complete disaster recovery drills regularly to familiarize operational departments with manual bookkeeping procedures. Communicate status, risks, opportunities to the General Manager, hotel Management and Regional & Area IT Management. Adhere to the hotel s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Manage local implementation projects. The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. Carry out any other reasonable duties and responsibilities.
Posted 3 weeks ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
40175 Jobs | Dublin
Wipro
19626 Jobs | Bengaluru
Accenture in India
17497 Jobs | Dublin 2
EY
16057 Jobs | London
Uplers
11768 Jobs | Ahmedabad
Amazon
10704 Jobs | Seattle,WA
Oracle
9513 Jobs | Redwood City
IBM
9439 Jobs | Armonk
Bajaj Finserv
9311 Jobs |
Accenture services Pvt Ltd
8745 Jobs |