Job descriptionPosition: Customer Relationship Executive (CRE)Location: Bandra (West), MumbaiExperience: 3–5 years in customer service, healthcare, hospitality, or wellness industrySalary: Competitive and based on experienceJoining: Immediate Joiner PreferredRole Overview: We are looking for a dynamic and compassionate Customer Relationship Manager to serve as the key liaison between our patients and the clinic. The CRM will ensure a smooth, welcoming experience for every client, while also supporting business growth through proactive communication, relationship management, and service excellence.Key Responsibilities:Client Interaction & Relationship Building: Act as the first point of contact for patients post-consultation, ensuring satisfaction and personalized follow-up.Follow-ups & Feedback: Conduct regular follow-up calls/messages with patients for feedback, appointment reminders, and service satisfaction.Treatment Package Conversions & Renewals: Explain treatment packages, handle objections, and encourage renewals based on progress and clinical advice.Sell Wellness Packages: Proactively identify potential clients and promote tailored wellness packages that align with their health goals and concerns.Lead Management: Respond to new enquiries (calls, walk-ins, website leads), maintain CRM records, and convert leads into consultations.Support Sales & Marketing: Coordinate with the front desk, physiotherapists, and doctors to promote services, offers, and events to clients.Database & Record Maintenance: Maintain accurate, up-to-date records of patient interactions, preferences, and service history using clinic software.Customer Service Resolution: Handle queries, complaints, and minor issues with empathy and professionalism, ensuring a seamless experience.

About the job: Job description Position: Customer Relationship Executive (CRE) Location: Bandra (West), Mumbai Experience: 35 years in customer service, healthcare, hospitality, or wellness industry Salary: Competitive and based on experience Joining: Immediate Joiner Preferred Role Overview: We are looking for a dynamic and compassionate Customer Relationship Manager to serve as the key liaison between our patients and the clinic. The CRM will ensure a smooth, welcoming experience for every client, while also supporting business growth through proactive communication, relationship management, and service excellence. Key Responsibilities: Client Interaction & Relationship Building: Act as the first point of contact for patients post-consultation, ensuring satisfaction and personalized follow-up. Follow-ups & Feedback: Conduct regular follow-up calls/messages with patients for feedback, appointment reminders, and service satisfaction. Treatment Package Conversions & Renewals: Explain treatment packages, handle objections, and encourage renewals based on progress and clinical advice. Sell Wellness Packages: Proactively identify potential clients and promote tailored wellness packages that align with their health goals and concerns. Lead Management: Respond to new enquiries (calls, walk-ins, website leads), maintain CRM records, and convert leads into consultations. Support Sales & Marketing: Coordinate with the front desk, physiotherapists, and doctors to promote services, offers, and events to clients. Database & Record Maintenance: Maintain accurate, up-to-date records of patient interactions, preferences, and service history using clinic software. Customer Service Resolution: Handle queries, complaints, and minor issues with empathy and professionalism, ensuring a seamless experience. Who can apply: Only those candidates can apply who: have minimum 4 years of experience Salary: ₹ 3,00,000 - 4,80,000 /year Experience: 4 year(s) Deadline: 2025-07-07 23:59:59

About the job: Job description Treating Physiotherapist Location: Bandra, Mumbai Full Time Job Summary: We are seeking a passionate and dedicated Treating Physiotherapist to join our dynamic team. The ideal candidate will be responsible for assessing, planning, and implementing rehabilitation programs that improve patient mobility and reduce pain, ensuring each patient receives personalized, high-quality care. Key Responsibilities: Use advanced physiotherapy techniques and equipment to aid patient recovery. Monitor patient progress and adjust treatment plans accordingly. Maintain accurate patient records and documentation. Educate patients and their families on at-home exercises and injury prevention. Stay updated with the latest physiotherapy trends, techniques, and technologies. Ensure all treatments and therapies are in line with medical protocols and standards. Maintain cleanliness and hygiene of the treatment area. Qualifications & Skills: Bachelors or Masters degree in Physiotherapy (BPT / MPT). Valid license/registration with the local Physiotherapy Council. Strong understanding of musculoskeletal, neurological, and orthopedic conditions. Excellent communication and interpersonal skills. Empathetic, patient-centered approach. Ability to work independently and in a team environment. Familiarity with modern physiotherapy equipment and digital documentation is a plus Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: ₹ 2,88,000 - 4,20,000 /year Experience: 2 year(s) Deadline: 2025-07-07 23:59:59