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4.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Reporting to: Employee Services Lead The Assistant Manager- Food and Beverage supports and oversees daily operations of the corporate dining facilities. This role ensures high-quality food service, maintains customer satisfaction, and assists in managing staff and resources efficiently. What this job involves Operations Management: Assist in daily operations of corporate cafeterias, catering services, and food-related events. Ensure compliance with food safety regulations and company policies. Monitor inventory levels and assist with ordering supplies. Maintain cleanliness and organization of dining areas and kitchens. Staff Management: Help supervise and train food service staff. Assist in creating staff schedules and managing workflow. Support performance evaluations and provide feedback to team members. Foster a positive work environment and promote teamwork. Customer Service: Address customer inquiries, feedback, and complaints promptly. Implement strategies to enhance customer satisfaction. Gather and analyze customer feedback to improve services. Menu Planning and Quality Control: Collaborate with the chef to develop diverse, nutritious menus. Ensure consistent food quality and presentation. Implement and monitor portion control and waste reduction measures. Financial Management: Assist in budget preparation and cost control measures. Monitor food and labor costs. Analyze financial reports and suggest improvements. Event Coordination: Help plan and execute corporate events and catering services. Coordinate with other departments for special functions. Health and Safety: Ensure compliance with health, safety, and sanitation standards. Conduct regular safety inspections and implement corrective actions. Sustainability Initiatives: Support implementation of eco-friendly practices in food service operations Promote use of local and sustainable ingredients when possible Required Skills and Experience: Minimum 4-7 years experience in relevant role. Interpersonal skills with a strong client focus Prior experience in customer service or client-facing roles Familiarity with corporate real estate and facilities management principles Experience in fine dining, Event operations, or high-volume service preferred Proven experience managing staff (scheduling, training, performance management) Strong Budget management and financial skills, profit & loss statements, food & labor cost controls Technical comprehension and experience with performance-based service contracts and vendor management Knowledge of health codes, food safety standards regulations Experience conducting or overseeing inspections and compliance checklists Knowledge of occupational safety requirements Demonstrated Initiative Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Excellent written and oral communication skills Degree or diploma in Hospitality Management/ Food & Beverage Services
Posted 3 weeks ago
1.0 years
1 - 2 Lacs
Mohali, Punjab
On-site
Role & responsibilities · Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender · Keeping menus clean and presenting them to customers · Stocking wait staff serving stations with napkins, utensils, trays, and condiments, and assisting the wait staff with all aspects of service · Clearing tables and preparing them for the next customers · Assisting in cleaning and opening or closing tasks Preferred candidate profile · Flexibility to work evenings, weekends, and holidays as needed. · Having at least 6 Months of experience. Perks and benefits · Competitive salary with performance-based bonuses. · Comprehensive health insurance plans. · Opportunities for professional development and career growth. · Exclusive employee discounts and perks. · Paid leaves and monthly incentives. · Salary Budget- 14k to 17k Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹17,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Education: Bachelor's (Preferred) Experience: Steward/F&B Service: 1 year (Required) Location: Mohali, Punjab (Required) Work Location: In person
Posted 3 weeks ago
3.0 - 8.0 years
1 - 4 Lacs
Mumbai
Work from Office
Take charge of the assigned kitchen/s of operations. Prepare, produce, and present food to the agreed standard and quality with proper presentation. Prepare food within the agreed budget in accordance with company policy. Taste the food before service begins. Organize all resources within the kitchen for optimum productivity and use. Plan and cost regular and party menus on a weekly basis in coordination with the Manager/site In-charge to ensure variety and healthy options. Assist Sous Chef in indenting for provisions and discipline. Allocate duties for all kitchen staff. Ensure proper cleanliness of the kitchen equipment and the kitchen area. Observe safety rules and procedures. Ensure that equipment and materials are not left in the wrong state. Ensure proper grooming and hygiene for all staff in the production unit. Ensure proper sorting of store items and maintain the stores including meat, fish, vegetables, and dairy products, stored under correct temperatures in chiller and freezer containers. Additionally, handle any other assignments given occasionally or on a daily basis by the immediate superior or the management. Key Competencies: Minimum 3 years of experience in hands-on cooking, including: Experience in a high-pressure catering environment. Experience in menu planning and production. Customer service experience. Commitment to quality. Organized and self-motivated. Customer focus. Able to work with a substantial level of accountability. Able to work individually or in a team. Ability to control food costs. Creativity and an eye for detail
Posted 3 weeks ago
3.0 - 5.0 years
1 - 4 Lacs
Vellore
Work from Office
Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests
Posted 3 weeks ago
3.0 - 5.0 years
1 - 4 Lacs
Coimbatore
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests
Posted 3 weeks ago
3.0 - 8.0 years
1 - 4 Lacs
Lucknow
Work from Office
Responsible for producing and presenting food items to meet client expectations and Sodexho standards as well as plan and organize the preparation and cooking of food on time and within food safety standard requirements Key Responsibilities Take charge of the assigned kitchen/s of operationsPrepare, Produce and Present food to the agreed standard and quality with proper presentation Prepare food within the agreed budget in accordance with company policyTaste the food before service begins Organize all resources within the kitchen for optimum productivity and use Plan and cost regular and party menus on weekly basis in co-ordination with the Manager / site In-charge to ensure variety and healthy optionsAssist Sous Chef in indenting for provisions and disciplineAllocate duties for all kitchen staff Ensure proper cleanliness of the kitchen equipment and the kitchen area Observe safety rules and procedures Ensure that equipment and materials are not left in wrong state Ensure proper grooming and hygiene for all staff in the production unit Ensure proper sorting of stores items and maintain the stores including meat, fish, vegetables and dairy products, and stored under correct temperatures in chiller and freezer containers In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 3 years of experience in hands on cooking including: Experience in a high pressure catering environment Experience in menu planning and productionCustomer service experience Commitment to qualityOrganized and self-motivated Customer focusAble to work with a substantial level of accountabilityAble to work individually or in a teamAbility to control food costsCreativity and an eye for detail
Posted 3 weeks ago
1.0 - 2.0 years
5 - 9 Lacs
Sonipat
Work from Office
Perform diversified cleaning and housekeeping activities (as mentioned in the contract) of the client premises. Maintain all areas assigned in a perfect state of cleanliness.Proper use of chemicals and other cleaning agents. Collection and disposal of garbage. Proper use of cleaning equipment.Carry out any other duty as instructed by the Supervisor/Manager Attend all scheduled staff training and safety meetings. Estimate time and materials required on work orders.Maintain work area and equipment in a clean and orderly condition following all prescribed regulations. Know current Safety Regulations.Respond to emergency call-in situations. Have necessary stock and tolls to perform the cleaning and housekeeping activities.Make daily rounds of premises as assigned by Supervisor
Posted 3 weeks ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned department Key Responsibilities Food Operation Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events Initiate development of new menus, upgrade old menus and special event MenusTaste the food before service begins Develop new ideas for promotions, festivals and other special eventsPlan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and TrainingManage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest
Posted 3 weeks ago
10.0 - 15.0 years
1 - 4 Lacs
Baran
Work from Office
Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all end correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper mannerSpeak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the siteMaintain a clean and neat work environment Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid downAny other duty as instructed by his immediate Supervisor/Manager from time to timeKey Competencies:Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to client needs Customer service orientationPunctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team
Posted 3 weeks ago
3.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all end correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper mannerSpeak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the siteMaintain a clean and neat work environment Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid downAny other duty as instructed by his immediate Supervisor/Manager from time to timeKey Competencies:Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to client needs Customer service orientationPunctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team
Posted 3 weeks ago
2.0 - 3.0 years
1 - 4 Lacs
Gandhinagar
Work from Office
Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes - Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations - Maintain the confidentiality and security of all data and information relating to the facility - Maintain professional appearance at all times Qualification : - HSC/equivalent or Diploma holder or Graduate - Minimum 2 years experience in any facility management company or in a hospitality industry. - Excellent knowledge of Word and Excel - Excellent customer service skills - Excellent communication skills - Ability to deal with various types of people - Effective time management skills - Ability to work under pressure
Posted 3 weeks ago
1.0 - 2.0 years
1 - 4 Lacs
Mumbai
Work from Office
Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all end correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper mannerSpeak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the siteMaintain a clean and neat work environment Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid downAny other duty as instructed by his immediate Supervisor/Manager from time to timeKey Competencies:Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to client needs Customer service orientationPunctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team
Posted 3 weeks ago
3.0 - 5.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Executive - Housekeeping to join our dynamic team and embark on a rewarding career journey Responsible for coordinating all work requests coming in through e mail, phone or any other form of communication regarding the services provided to the client by SodexoKey ResponsibilitiesCollaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressure
Posted 3 weeks ago
0 years
1 - 3 Lacs
Dumad, Vadodara, Gujarat
On-site
About the Property: Banyan Paradise Resort is a premier resort destination spread across a lush landscape with: 70 well-appointed rooms 4 banquet halls (suitable for 50 to 450 guests) 2 expansive lawns (ideal for 200 to 1500 guests) A multi-cuisine restaurant serving guests and events Our property hosts weddings, corporate events, weekend getaways, and long-stay guests, offering luxury, comfort, and service excellence. Role Description This is a full-time on-site role for a Sales Executive located in Vadodara. The Sales Executive will be responsible for identifying sales opportunities, generating leads, managing client relationships, and achieving sales targets. Daily tasks include meeting with clients, providing excellent customer service, preparing sales reports, and participating in sales meetings and training sessions. Qualifications Proven experience in sales, lead generation, and client relationship management Excellent communication and interpersonal skills Strong organizational and time management skills Ability to work independently and as part of a team Proficiency in MS Office and CRM software High level of motivation and a proactive approach to work Bachelor's degree in Business, Marketing, or a related field Experience in the hospitality industry is a plus Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Language: English (Preferred) Work Location: In person Speak with the employer +91 7265055333
Posted 3 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
Kozhikode
Work from Office
Implement ticketing targets effectively and focus on maximum ticket generation to meet company booking goals. Handle domestic and international ticket reservations using GDS platforms with an emphasis on achieving daily and monthly ticket sales targets. Process ticket cancellations, rebookings, and refunds efficiently. Communicate clearly with clients regarding flight options, fares, and travel policies. Coordinate with airlines, suppliers, and travel partners for booking confirmations. Maintain accurate records of bookings, payments, and customer interactions. Ensure timely delivery of travel documents to customers.Maintain updated knowledge of airline policies, offers, and travel advisories. Qualification Diploma/Degree in Travel Tourism or related field. 12 years of experience in ticketing preferred.
Posted 3 weeks ago
0.0 - 1.0 years
1 - 4 Lacs
Mumbai
Work from Office
Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Adhere to the Procedures Standards Manual. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required. Check guests in and out of their rooms.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Noida
Work from Office
*Identify and target potential customers for domestic travel packages. *Convert leads into sales by providing expert guidance, Itineraries other details of travel packages. *Build and maintain strong relationships with clients to ensure repeat business. *Understand customer needs and preferences to offer tailored travel solution. *Stay updated with the latest domestic travel destinations, packages, and trend. *Handle any issues or changes in travel plans and communicate effectively with clients. *Track sales targets and work towards achieving and exceeding them. *Analyze sales performance and identify areas for improvement. Qualifications: Bachelors degree in Business, Tourism, Hospitality, or related field. Proven experience in travel sales, particularly in domestic travel. Strong communication and negotiation skills. Proficiency in CRM software and MS Office. Passion for travel and knowledge of popular domestic destinations. Ability to work in a fast-paced, target-driven environment. What We Offer: Competitive salary with incentives. Opportunities for career growth and development. A dynamic and supportive work environment. Discounts on travel packages for personal use.
Posted 3 weeks ago
5.0 - 6.0 years
2 - 5 Lacs
Kolkata
Work from Office
1. Oversee the cleaning and maintenance of all food service areas, including dining rooms, kitchens, and storage areas. 2. Supervise and train stewards and dishwashers, ensuring that they follow proper sanitation and safety procedures. 3. Monitor inventory and order supplies as needed, including cleaning supplies, chemicals, and equipment. 4. Manage the cleaning schedule to ensure that all areas are cleaned regularly and according to the established procedures.
Posted 3 weeks ago
5.0 - 7.0 years
1 - 2 Lacs
Mumbai
Work from Office
Handle and resolve help desk queries and issues. Provide technical support and troubleshooting to end-users. Monitor and track help desk tickets and ensure timely resolution. Maintain accurate records of help desk activities. Provide training and support to end-users.
Posted 3 weeks ago
2.0 - 4.0 years
1 - 4 Lacs
Pune
Work from Office
Guest Service Associate is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization
Posted 3 weeks ago
5.0 - 8.0 years
3 - 6 Lacs
Hosur
Work from Office
Prepare and cook dishes according to recipes. Oversee kitchen operations in the absence of the head chef. Ensure food quality and presentation standards. Train and supervise kitchen staff. Maintain cleanliness and organization of the kitchen. Monitor inventory and order supplies. Ensure compliance with food safety regulations.
Posted 3 weeks ago
7.0 - 10.0 years
2 - 3 Lacs
Aurangabad
Work from Office
Coordinate and oversee daily hospitality operations Manage guest services and ensure customer satisfaction at all times Supervise housekeeping, front office, and food & beverage teams Maintain high standards of cleanliness, presentation, and service delivery Handle guest complaints and resolve issues efficiently and professionally Collaborate with vendors and service providers to ensure timely and quality delivery Assist in planning and executing corporate events, conferences, and meetings Maintain records of budgets, expenses, and operational reports Ensure compliance with health, safety, and hygiene standards
Posted 3 weeks ago
2.0 - 4.0 years
1 - 4 Lacs
Hyderabad
Work from Office
To manage the team and manage the house keeping activities at the site Key Responsibilities Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers Supervising a housekeeping department requires someone with good management and communication skills Qualifications: Should have managed a team Know the job well
Posted 3 weeks ago
3.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations
Posted 3 weeks ago
1.0 - 2.0 years
1 - 4 Lacs
Nagar
Work from Office
Prepare indents for F&B section as per the consumption pattern, and keep proper track of breakages, and maintain consumption reports and costs of department. Ensure implementation of company discipline at site. Adhere to proper food hygiene and storage practices. Ensure complete care and handling in relation to catering service and buffet equipment. Observe and enforce safe working practices with all subordinate staff. Follow all safety rules and procedures as per the site requirements. Ensure that equipmentand materials are not left unattended. Key Responsibilities Food Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Initiate development of new menus, upgrade old menus and special event menus Develop new ideas for promotions, festivals and other special events Ensure that safety and hygiene policy is strictly followed at site Carry out operational audits to check for confirmation to laid down processes and policies Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure that the branding policy is rolled out and followed as per the specifications Ensure 100% client retention Timely addresses of all issues with pertaining to the client and the operations Cost Management Coordinate with the Purchase department to understand and forecast the cost trends and revisions Develop suitable operational strategies to address increase in costs Analyse the operational cost centreand provide solutions to increase the efficiencies in site Qualifications: Experience in a high pressure catering environment, preferably in a commercial or industrial environment. Understanding of electronic cash register systems and basic bookkeeping. Computer literacy Sound communication skills. Work scheduling and planning skills. Leadership skills. Well-groomed and able to represent Sodexo in a professional manner. Customer focused. Organized and self-motivated. Creativity and an eye for detail. Team Working & Collaboration.
Posted 3 weeks ago
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