Hiring Supervisor Employee Services

7 - 12 years

15 - 20 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Exp in people management, having handled a team of 8 to 12 members.
Supervise, coach, mentor& develop a group of technical support associates in the day-to-day operations of providing IT customer support to multiple business groups

Required Candidate profile

Exp in Customer Service domain (Having worked in a support organization where we help customers globally by providing IT solutions)Knowledge of using ticketing tools ServiceNow and Genesis, CRM tools

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