Hiring Multiple Roles in Sales and Support

13 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Field Sales Representative (Software Sales)

Are you a dynamic, goal-driven professional with a passion for sales?Were looking for a

Field Sales Representative

to join our growing team and drive business through direct client engagement, product demos, and relationship building.

What You'll Do

Identify and pursue new leadsConduct client visits presentationsPitch software solutions to prospectsGenerate proposals quotationsMaintain CRM updates and daily reportsCollaborate with teams for customer supportParticipate in product demos, events exhibitions

What Were Looking For

  • Graduate in Commerce/Business/IT (preferred)
  • 13 years of sales experience in IT/software (preferred)
  • Excellent communication presentation skills
  • Ability to work independently and meet targets
  • Quick learner with a positive attitude

Bonus Points

  • Own a two-wheeler smartphone with data
  • Familiarity with CRM, Google Sheets, or Excel

We're Hiring Customer Relationship Representative

(TSS / Upgrades / Cloud Solutions)Do you love building relationships, helping customers, and introducing them to smarter solutions?Were looking for a

Customer Relationship Representative

to engage with existing clients, ensure timely renewals, and generate leads for advanced cloud-based solutions.

What Youll Do

Manage renewals upgrades (TSS, TallyPrime, etc.)Educate clients on new features benefits

Generate Qualified Leads For Advanced Solutions Like:

TallyPrime on AWS (remote/multi-location access)WhatsApp integration (auto alerts messages)TallyPrime Server (multi-user security concurrency)Build strong client relationships ensure retentionMaintain CRM/Google Sheets with all interactions

What Were Looking For

  • Graduate in Commerce / Business / IT
  • 12 years experience in telesales, CRM, or client servicing
  • Good understanding of the Tally ecosystem (TSS, TallyPrime, add-ons, etc.)
  • Strong communication, persuasion follow-up skills
  • Organized, self-driven, and result-oriented

Bonus Points

  • Prior experience in IT solutions / Tally partner environment
  • Familiarity with cloud-based tools (Zoho, Google Workspace, etc.)
  • Basic knowledge of accounting terms business processes

Were Hiring Support Executive

(Department: Support Customer Success)Do you enjoy solving problems and helping customers?Were looking for a

Support Executive

to provide first-level support to users, ensuring smooth business operations with Tally software.

What Youll Do

Provide remote support to customersAssist with software installation, activation, data migration backupsTroubleshoot errors deliver timely solutionsHandle queries on GST, reports, invoicing related featuresMaintain detailed records of support cases resolutionsTrain end-users on new features and modulesCoordinate with escalation teams when required

What Were Looking For

  • B.Com / BBA / BCA or equivalent background
  • 12 years experience in Tally ERP / TallyPrime usage or support
  • Strong knowledge of accounting principles GST
  • Customer-focused with problem-solving attitude

Bonus Points

  • Tally certification (preferred but not mandatory)
  • Ability to handle pressure prioritize tasks
  • Good verbal written communication skills

Location:

GujaratThis job is provided by Shine.com

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