Hiring Fraud and Collections Associate For Tesco !Chat .CTC 6.9lac

1 - 5 years

4 - 6 Lacs

Bengaluru

Posted:18 hours ago| Platform: Naukri logo

Apply

Skills Required

international voice International Voice Process Blended Process insurance customer service chat support Email Process Voice Support customer support banking voice process Customer Care fraud detection email support semi voice FRAUD INVESTIGATION

Work Mode

Work from Office

Job Type

Full Time

Job Description

Warm Greetings from Rivera Manpower Services , Hiring Now Fraud & Collections Sr. Associate | Join Tesco Business Solutions as a Fraud & Collections Senior Associate and be a part of a team that plays a key role in protecting the business and supporting customers with integrity and diligence. Call and Book your Interview slots 9986267393 / 7829336034 /9380300644 /6360905880 Note : Immediate Joiners Only ( 1-5 years exp Only ) Job Location: Customer Engagement Centre, Bengaluru Job Summary: As a Fraud & Collections Sr. Associate , you will be responsible for: Assessing and approving customer applications for Tesco Mobile contracts. Identifying and mitigating fraud risks through tools and analysis. Assisting customers who are in arrears through multiple communication channels. Supporting customer care teams and helping drive secure revenue growth. Handling inbound and outbound collections-related customer calls. Recommending credit limits and payment terms within company policy. Reviewing processes to improve fraud detection and reduce revenue loss. Requirements: Minimum 12 months of relevant experience in customer service, collections, or fraud mitigation. Understanding of fraud prevention tools , credit policy, and collection procedures. Excellent communication, negotiation, and analytical skills . Ability to multi-task, work independently , and collaborate cross-functionally. Experience in the online/mobile industry is preferred. Reporting To: Fraud & Collections Team Leader l to delivering value to customers and colleagues. Why Join Tesco? Be part of a globally respected brand Work in a professional and inclusive environment Opportunities to grow in fraud management and customer operations Dynamic team with a clear focus on customer service and compliance

Mock Interview

Practice Video Interview with JobPe AI

Start International Voice Interview Now
Rivera Manpower Services
Rivera Manpower Services

Staffing and Recruiting

New Orleans

50-100 Employees

236 Jobs

    Key People

  • Maria Rivera

    CEO
  • John Doe

    HR Director

RecommendedJobs for You