Hiring For Freshers @ Bangalore Salary Rs 2.75 LPA For Leading MNC

Greetings from KVC CONSULTANTS LTD.

Customer Support Executive

FOR BANGLORE - JOB LOCATION IS JP NAGAR.

Candidates residing in Bangalore may apply for the same & outstation candidates need to relocate.

Note- 2 Months of Traning from Mysore Location.

Process -- International Voice Customer Support Executive-- INTERNATIONAL

Eligible:- Fresher Graduates

( Btech , BCA, Computer Science, BE,BBA,BCA --- etc..) can apply

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Fresher Any Graduate - BA , BCOM , BSC , BBA , BHM etc can apply for Customer service role.

( Excellent English Communication skills mandatory )

Salary- Rs 2.75 LPA

5 days working / Cabs available / rotational shifts

Roles and Responsibilities in an International Voice Customer Support Process BPO---

• Customer Interaction

  :
• Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner.
• Address customer concerns and provide relevant solutions, ensuring satisfaction.

• Issue Resolution

  :
• Identify customer problems or concerns and offer timely and effective solutions.
• Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed.

• Adherence to Scripts

  :
• Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions.
• Adapt communication style to fit the customers needs while maintaining service standards.

• Quality Assurance Compliance

  :
• Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call.
• Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.).

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FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS-

or WA with resume and profile interested & location .

Fatima - 9628373762

Shivangi - 9628373764

Aanchal - 9935124751

Shruti - 9821182649

##KVC CONSULTANTS LTD##

##NO PLACEMENT CHARGES##